Compliance Assistant at WeBuyCars

Duties and Responsibilities include:

• Review FICA (Know-Your-Customer KYC) documents on transactions concluded by buyers
• Identify and escalate any deficiencies and/or non-compliance to the relevant stakeholders
• Provide guidance and support to buyers on FICA documentation, as required
• Maintain accurate records of all FICA checks performed
• Assist with periodic audits and regulatory inspections related to FICA compliance.
• Report all accidents, damages, thefts, or other insurable incidents promptly and accurately to the company’s insurance broker and relevant stakeholders
• Gather and verify all required supporting documentation, including incident reports, photographs, and third-party information
• Maintain and update the accident and claims schedule/register
• Track the status of claims submitted to insurers, follow up on outstanding claims, and escalate delays or complications to the Head of Legal
• Liaise with internal departments and external service providers (e.g., insurers, assessors, repairers) as necessary to manage claims
• Assist in the collation of claims statistics and reports for management review
• Support the Compliance team as required
• Support the Head of Legal as required

Skills and Personal Attributes:

• Strong attention to detail
• Following Procedures
• Risk Awareness
• Time Management
• Stress Tolerance
• Detail Oriented
• Good Drafting / Written Communication
• People Management Skills
• Team collaboration as well as the ability to work independently

Requirements:

• 1-2 years experience in an administrative role.

Package Includes:

• Provident Fund
• Life Insurance
• Funeral Cover
• 15 Days Annual Leave