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BCX takes care of your technology needs so that you can take care of your business. The services and solutions we create get your business ready for the future. We have the insight, expertise and experience to handle digital requirements for the steepest skyscrapers and the smallest start-ups. We cater for a wide range of business transformation requirements...
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Key Deliverables / Primary Functions
- Define project plans incorporating scope, budget, and timeframes to ensure quality and successful project execution.
- Manage the delivery of multiple, large-scale, projects to successful completion in accordance with scope, budget, timeframe, and service level agreements.
- Monitor governance and quality of the projects, including adoption of PMO methodologies, principles, tools, standards, and processes.
- Provide onsite guidance for the project team to build and motivate team members to meet project milestones. Resolve issues, conflicts, dependencies, and critical path deliverables.
- Track and report on project status and performance, monitoring project overheads and capital expenses, project deliverables, dependencies, and timeframes.
- Identify and mitigate risks within the project and manage project change requests to ensure successful and on-time project delivery.
- Contribute to process improvement initiatives to improve project delivery.
- Collaborate and facilitate optimum engagement between and within BCX Divisions and establish and enhance relationships and network with partners, customers and vendors in support of market dominance.
Core Functional Skills & Capabilities
- Project Management
- Agile Methodology
- Relationship Building
- Risk Management
- Budget Management
Core Behavioural Competencies
- Job Match
- Deciding & Initiating Action
- Adapting & Responding to change
- Planning & Organising
- Delivering Results & Meeting customer expectations
- Writing and Reporting
- Presenting and Communicating information
Minimum Qualifications
- NQF 6: 3 year Degree/ Diploma/ National Diploma in Computer Science or Business
- OR NQF 4: Grade 12
Additional Education -Preferred /Advantage
Experience
- 5 years’ relevant experience and relevant Project Management certification
OR
- 7 years’ relevant experience and relevant Project Management certification.
go to method of application »
Core Description
- To plan and coordinate the day-to-day execution of smaller IT projects in accordance with the specified and agreed upon scope, timeframe, budget and quality requirements. To provide guidance to junior project staff on project management principles and methodologies.
Key Deliverables / Primary Functions
- Participate in the development of project plans to determine scope, budget and timeframes to ensure quality and successful project execution. Produce detailed work plans with appropriate timelines and budgets, matching resources against project priorities.
- Coordinate the delivery of multiple smaller projects to successful completion in accordance with scope, budget, timeframe and service level agreements.
- Monitor governance and quality of the projects, including adoption of PMO methodologies, principles, tools, standards and processes.
- Provide onsite direction and guidance for junior project team members to ensure project milestones are met within the allocated timeframe.
- Resolve issues, conflicts, dependencies and critical path deliverables, escalating to Project Manager/Senior Project Manager as and when required.
- Track and report on project status and performance, monitoring adherence to budget, project deliverables, dependencies and timeframes.
- Identify project risks and recommend action plans to counter risks to ensure successful and on-time project delivery.
- Document project management processes inclusive of minutes of meetings, progress reports and appropriate information collection and storage.
- Contribute to process improvement initiatives to improve project delivery.
- Collaborate and facilitate optimum engagement between and within BCX Divisions and establish and enhance relationships and network with partners, customers and vendors in support of market dominance.
Core Functional Skills & Capabilities
- Project Management
- Risk Management
- Budget Management
- Innovative Thinking
- Time management
Core Behavioural Competencies
- Job Match
- Achieving personal work goals & objectives
- Coping with pressures & setbacks
- Adhering to principles and values
- Presenting and Communicating information
- Delivering Results
Minimum Qualifications
- NQF 6: 3 year Degree/ Diploma/ National Diploma in Computer Science or Project Management
- NQF 4: Grade 12 National Diploma
Additional Education -Preferred /Advantage
Experience
- 3 years’ experience in Project Management
OR
- Grade 12 with 5 years’ experience in Project Management
go to method of application »
Core Description
- To manage the execution of IT projects in accordance with the specified and agreed upon scope, timeframe, budget, and quality requirements. To monitor adherence to project management governance, principles, standards, and methodologies.
Key Deliverables / Primary Functions
- Define project plans incorporating scope, budget, and timeframes to ensure quality and successful project execution.
- Manage the delivery of multiple, large-scale, projects to successful completion in accordance with scope, budget, timeframe, and service level agreements.
- Monitor governance and quality of the projects, including adoption of PMO methodologies, principles, tools, standards, and processes.
- Provide onsite guidance for the project team to build and motivate team members to meet project milestones. Resolve issues, conflicts, dependencies, and critical path deliverables.
- Track and report on project status and performance, monitoring project overheads and capital expenses, project deliverables, dependencies, and timeframes.
- Identify and mitigate risks within the project and manage project change requests to ensure successful and on-time project delivery.
- Contribute to process improvement initiatives to improve project delivery.
- Collaborate and facilitate optimum engagement between and within BCX Divisions and establish and enhance relationships and network with partners, customers and vendors in support of market dominance.
Core Functional Skills & Capabilities
- Project Management
- Agile Methodology
- Relationship Building
- Risk Management
- Budget Management
Core Behavioural Competencies
- Job Match
- Deciding & Initiating Action
- Adapting & Responding to change
- Planning & Organising
- Delivering Results & Meeting customer expectations
- Writing and Reporting
- Presenting and Communicating information
Minimum Qualifications
- NQF 6: 3 year Degree/ Diploma/ National Diploma in Computer Science or Business
- OR NQF 4: Grade 12
Additional Education -Preferred /Advantage
Experience
- 5 years’ relevant experience and relevant Project Management certification
OR
- 7 years’ relevant experience and relevant Project Management certification.
go to method of application »
Key Deliverables / Primary Functions
- Perform root cause analysis and troubleshooting across systems to resolve incidents, addressing problems to satisfy installation requests, whether simple or complex, in diverse environments.
- Take ownership of Incidents and Service Requests until resolution, providing continuous feedback and liaising with clients at all levels, including VIPs and external resources (3rd Party Management).
- Build relationships with customers to improve and provide world-class support.
- Identify and understand business challenges of the customer and their impact on the client's environment by developing, documenting, and maintaining knowledge-based articles.
- Support security policies and standards of the customer by building and maintaining an up-to-date working knowledge of Microsoft products.
- Ensure company assets (replacement parts) are tracked and maintained responsibly.
- Supervise and assist less experienced employees in technical challenges and all aspects of current technical operational practices.
Core Functional Skills & Capabilities
- Hardware Troubleshooting
- Troubleshooting
- Service Level Agreement (SLA) Management
- Networking, Server and SAP skills
Core Behavioural Competencies
- Analysing
- Applying expertise & Technology
- Deciding & Initiating Action
- Coping with pressures & setbacks
- Delivering Results & Meeting customer expectations
Minimum Qualifications
- NQF 6: 3 year Degree/ Diploma/ National Diploma in Information Technology
- OR NQF 4: Grade 12
Additional Education -Preferred /Advantage
Experience
- 3 year’s relevant experience in the ICT environment.
OR
- 5 year’s relevant experience in the ICT environment.
Certifications
- A + Certification will be advantageous
- N + Certification will be advantageous
- ITIL 3 or 4 will be advantageous
- MCP (Desktop)
- MCSA
- Exchange/O365
- HP, Dell, Lenovo, Mustek products will be advantageous
- Linux LPIC (1 and 2), Certified Linux Administrator or CompTIA Linux+.
- VEEAM
- VMware certified VCP-Cloud (vCloud Director)
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Core Description
- Responsible for the management of the full sales cycle for defined vertical and customer base. Accountable to achieve or exceed the full revenue target.
Key Deliverables / Primary Functions
- Develop, review, communicate and monitor an effective client strategy as per the MSA methodology
- Design and execute on the account plan.
- Effectively manage the sales activities to meet agreed targets and corporate objectives within the agreed budgets
- Manage accounts by monitoring the level of client satisfaction at regular intervals or after each significant delivery of a product or service
- Drive a culture of accountability, management by objectives, and build a high-performance team driven by customer satisfaction
- Network and collaborate with colleagues to sell new enterprise solutions to existing clients to achieve growth targets.
- Ensure data quality and integrity on Salesforce is kept at the agreed levels.
Core Functional Skills & Capabilities
- Account Planning & Management
- Customer Focus
- Relationship Building
- Sales Pipeline Management
- Sales Strategy
Core Behavioural Competencies
- Job Match
- Persuading and Influencing
- Presenting and Communicating information
- Delivering Results & Meeting customer expectations
- Relating and Networking
- Achieving personal work goals & objectives
Minimum Qualifications
- NQF 6: 3 year Degree/ Diploma/ National Diploma in IT/Engineering or Sales/Marketing
- OR NQF 4: Grade 12
Additional Education -Preferred /Advantage
Experience
- Minimum of 5 years’ ICT experience in Account Management Role
Or
- Minimum of 7 years’ ICT experience in Account Management Role
go to method of application »
Key Deliverables / Primary Functions
- Plans, installs, configures and optimizes the operation of IAM components including the tracking of new releases available from vendors, patches and writes code to integrate IAM components (e.g. drivers, connectors, scripts, programs); tests it for both functional and robustness, and moves it into production.
- Produces and updates system documentation to record the IAM environment, including documentation of configuration settings, operating and recovery procedures and data structures, as well as designs and maintains user reports to support management information needs (while troubleshooting system/component failures)
- Functions as the primary liaison to IAM system/component vendors to resolve issues with their software.
- Provides project management for system implementations, which may include designing products, programming, providing team leadership, testing, implementing, reporting, reviewing finished products and tracking performance and data quality.
- Guides the formation of IAM policies that balance the need for seamless access with the requirement of enterprise security though keeping abreast with interpretation of technical manuals
- Developing and facilitating training sessions
- Defining problems, collecting data, establishing facts, drawing valid conclusions through the utilisation of computer technology used for communication, data gathering and reporting – internally and externally
Core Functional Skills & Capabilities
- Cybersecurity Governance & Framework
- Cybersecurity Tools & Solutions
- Finance and Budget Management
- Risk Management
- Project Management
Core Behavioural Competencies
- Culture Match
- Job Match
- Analysing
- Applying expertise & Technology
- Creating & Innovating
- Delivering Results & Meeting customer expectations
- Coping with pressures & setbacks
Minimum Qualifications
- NQF 6: 3 year Degree/ Diploma/ National Diploma in Computer Science or Information Technology
- NQF 4: Grade 12 National Diploma
go to method of application »
Key Deliverables / Primary Functions
- Identify and develop role-based security access to match job requirements and adhere to the least privilege principle.
- Create and disable user accounts, as requested, provided appropriate approvals.
- Ensure access rights are updated in a timely manner as needs change due to events; including, but not limited to, termination, role changes, new systems, and regulatory requirements.
- Update and close tasks associated with access management requests and meet service level targets.
- Develop and document user administration and audit practices.
- Manage PAM functions in terms of compliance.
- Ensure compliance with related industry regulations and respond to information security audits.
- Preserve all records that indicate changes made to access control lists to facilitate audits and other investigations.
- Suggest improvements to user access request workflows.
- Assist with audit preparations and help develop responses and action items for an associated finding.
- Provide user access administration training.
- Assist and support information security, system administration, and project teams with the integration of programs that intersect with user administration.
- Preserve all records that indicate changes made to access control lists to facilitate audits and other investigations.
Core Functional Skills & Capabilities
- Cybersecurity Governance & Framework
- Cybersecurity Tools & Solutions
- Finance and Budget Management
- Risk Management
- Project Management
Core Behavioural Competencies
- Job Match
- Culture Match
- Analysing
- Applying expertise & Technology
- Creating & Innovating
- Delivering Results & Meeting customer expectations
- Entrepreneurial & Commercial thinking
Minimum Qualifications
- NQF 4: Grade 12 National Diploma in Computer Science or Information Systems
- OR NQF 4: Grade 12
Additional Education -Preferred /Advantage
Experience
go to method of application »
Core Description
- Install, monitor, test and maintain Linux and Unix operating systems and infrastructure and to provide technical support and guidance through planning, implementation, analysis, diagnosis, and problem solving.
Key Deliverables / Primary Functions
- Carry out assisted analysis and investigation, in collaboration with other employees and clients/users, operational requirements and problems in order to contribute to improvements in applications, data management, processes/procedures and business requirements.
- Plan and monitoring utilisation and capacity for current and proposed infrastructure. Assist in investigating, diagnosing and resolving problems as directed.
- Actively participate in investigations to discover root causes and progress of the implementation of remedial action. Under guidance, support in the analysis of incidents and problems to show trends and potential problem areas.
- Active participation in and compliance to the change management system in accordance with agreed procedures
- Manage changes to the live infrastructure, complying to procedures for the review of changes, analysing change records to determine trends and problems that occur, providing management information and statistics on the progress of changes
- Participate in the execution of small-scale projects through the provision of effective support to the project team, minimising risks and ensuring projects are successfully completed as per budget, timeframes and agreed terms of reference.
- Perform the full range of defined tasks associated with operating and controlling of installed hardware and software on a continual basis.
- Fulfil diagnosis and investigations to recover or continue operations. Prioritise resolutions, monitor progress and apply escalation procedures for problems not progressing satisfactorily
Core Functional Skills & Capabilities
- Customer Needs Analysis
- ICT Knowledge
- Problem solving
- Risk Management
Core Behavioural Competencies
- Job Match
- Culture Match
- Applying expertise & Technology
- Delivering Results & Meeting customer expectations
- Following instructions & procedures
- Working with people
Minimum Qualifications
- NQF 6: 3 year Degree/ Diploma/ National Diploma in Information Technology
- OR NQF 4: Grade 12
Additional Education -Preferred /Advantage
Experience
OR
- Grade 12 & 5 years’ experience
Method of Application
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