Openings at adidas Group

PURPOSE & OVERALL RELEVANCE FOR THE ORGANIZATION: 

• Assist management in day-to-day store maintenance while providing excellent service and observing and maintaining all store policies and procedures.

KEY RESPONSIBILITIES:  

• Ensures the highest level of adidas service is given to each customer.
• As needed, completes any regular sales transactions involving cash, credit, checks, etc.
• Involved indirectly with ticketing of products as well as checking paperwork against items received.
• Assists in product flow from stockroom to sales floor on a fill-in basis.
• Assists in the development of displays of merchandise or follow suggestions or schedules provided by the store management team.
• Attain proficiency with the point-of-sale system by acquiring system utilization skills. Ensure integrity is maintained through attention to policy and procedure.
• Uses selling techniques such as add on sales and describing technical information to customers to enhance salesmanship and reach store and position sales goals.
• Greets customers in the store and assists them in finding the right product. Occasionally, serves primarily as a Greeter at the front door during busy workdays.
• Maintaining general housekeeping standards (Including cleaning of the store)
• Safekeeping of Company assets
• Loss prevention, monitoring sales floor and reporting any suspicious activity and follow security procedures/ SLAP.
• Ensure they take part in in-store training or digital training provided by the company (Atticus/AREA) to ensure they have product knowledge and role best practice.
• Familiarize themselves with Power BI tools to have more understanding of store performance, best sellers / blackhole product.

KNOWLEDGE, SKILLS AND ABILITIES:

• An absolute passion for retail & customer service
• Ability to use your initiative
• Clear and upbeat communication skills
• Flexibility- you can help during the week, during evenings and weekends too
• Previous fashion retail experience will be highly regarded but is not essential
• Adaptability, being able to handle various tasks and adapt to changing circumstances/situations

TO BE SUCCESSFUL IN THIS ROLE YOU WILL HAVE:

• The passion to work within a team to deliver great results.
• Ability to perform in a fast-paced, high volume retail environment.
• Enthusiasm.
• A love for fashion and great confidence to style your customer with any look they want to create!

REQUISITE EDUCATION AND EXPERIENCE:

• Matric certificate 
• 0 - 1 years of retail experience

go to method of application »

PURPOSE & OVERALL RELEVANCE FOR THE ORGANIZATION: 

• Assist management in day-to-day store maintenance while providing excellent service and observing and maintaining all store policies and procedures.

KEY RESPONSIBILITIES:  

• Ensures the highest level of adidas service is given to each customer.
• As needed, completes any regular sales transactions involving cash, credit, checks, etc.
• Involved indirectly with ticketing of products as well as checking paperwork against items received.
• Assists in product flow from stockroom to sales floor on a fill-in basis.
• Assists in the development of displays of merchandise or follow suggestions or schedules provided by the store management team.
• Attain proficiency with the point-of-sale system by acquiring system utilization skills. Ensure integrity is maintained through attention to policy and procedure.
• Uses selling techniques such as add on sales and describing technical information to customers to enhance salesmanship and reach store and position sales goals.
• Greets customers in the store and assists them in finding the right product. Occasionally, serves primarily as a Greeter at the front door during busy workdays.
• Maintaining general housekeeping standards (Including cleaning of the store)
• Safekeeping of Company assets
• Loss prevention, monitoring sales floor and reporting any suspicious activity and follow security procedures/ SLAP.
• Ensure they take part in in-store training or digital training provided by the company (Atticus/AREA) to ensure they have product knowledge and role best practice.
• Familiarize themselves with Power BI tools to have more understanding of store performance, best sellers / blackhole product.

KNOWLEDGE, SKILLS AND ABILITIES:

• An absolute passion for retail & customer service
• Ability to use your initiative
• Clear and upbeat communication skills
• Flexibility- you can help during the week, during evenings and weekends too
• Previous fashion retail experience will be highly regarded but is not essential
• Adaptability, being able to handle various tasks and adapt to changing circumstances/situations

TO BE SUCCESSFUL IN THIS ROLE YOU WILL HAVE:

• The passion to work within a team to deliver great results.
• Ability to perform in a fast-paced, high volume retail environment.
• Enthusiasm.
• A love for fashion and great confidence to style your customer with any look they want to create!

REQUISITE EDUCATION AND EXPERIENCE:

• Matric certificate 
• 0 - 1 years of retail experience

go to method of application »

PURPOSE & OVERALL RELEVANCE FOR THE ORGANIZATION:    

• Assist management in day-to-day store maintenance while providing excellent service and observing and maintaining all store policies and procedures. 

ESSENTIAL DUTIES AND RESPONSIBILITIES: 

Includes the following. Other duties may be assigned. 

• Ensures the highest level of adidas service is given to each customer. 
• As needed, completes any regular sales transactions involving cash, credit, checks, etc. 
• Involved indirectly with ticketing of products as well as checking paperwork against items received. 
• Assists in product flow from stockroom to sales floor on a fill in basis. 
• Ensure that Company assets and stock is always secured in order to alleviate shrinkage. 
• Assists in the development of displays of merchandise or follow suggestions or schedules provided by the store management team. 
• Attain proficiency with the point-of-sale system by acquiring system utilization skills. Ensure integrity is maintained through attention to policy and procedure. 
• Uses selling techniques such as add on sales and describing technical information to customers to enhance salesmanship and reach store and position sales goals. 
• Greets customers in the store and assists them in finding the right product. Occasionally, serves primarily as a Greeter at the front door during busy workdays. 
• Maintaining general housekeeping standards 
• Safekeeping of Company assets 

KNOWLEDGE, SKILLS AND ABILITIES: 

• Excellent customer service 
• Meeting sales goals 
• Selling to customer needs 
• People skills 
• High energy levels 

REQUISITE EDUCATION AND EXPERIENCE: 

• Matric certificate  
• 2 - 4 years of retail experience 

go to method of application »

PURPOSE & OVERALL RELEVANCE FOR THE ORGANIZATION: 

• Assist management in day-to-day store maintenance while providing excellent service and observing and maintaining all store policies and procedures.

KEY RESPONSIBILITIES:  

• Ensures the highest level of adidas service is given to each customer.
• As needed, completes any regular sales transactions involving cash, credit, checks, etc.
• Involved indirectly with ticketing of products as well as checking paperwork against items received.
• Assists in product flow from stockroom to sales floor on a fill-in basis.
• Assists in the development of displays of merchandise or follow suggestions or schedules provided by the store management team.
• Attain proficiency with the point-of-sale system by acquiring system utilization skills. Ensure integrity is maintained through attention to policy and procedure.
• Uses selling techniques such as add on sales and describing technical information to customers to enhance salesmanship and reach store and position sales goals.
• Greets customers in the store and assists them in finding the right product. Occasionally, serves primarily as a Greeter at the front door during busy workdays.
• Maintaining general housekeeping standards (Including cleaning of the store)
• Safekeeping of Company assets
• Loss prevention, monitoring sales floor and reporting any suspicious activity and follow security procedures/ SLAP.
• Ensure they take part in in-store training or digital training provided by the company (Atticus/AREA) to ensure they have product knowledge and role best practice.
• Familiarize themselves with Power BI tools to have more understanding of store performance, best sellers / blackhole product.

KNOWLEDGE, SKILLS AND ABILITIES:

• An absolute passion for retail & customer service
• Ability to use your initiative
• Clear and upbeat communication skills
• Flexibility- you can help during the week, during evenings and weekends too
• Previous fashion retail experience will be highly regarded but is not essential
• Adaptability, being able to handle various tasks and adapt to changing circumstances/situations

TO BE SUCCESSFUL IN THIS ROLE YOU WILL HAVE:

• The passion to work within a team to deliver great results.
• Ability to perform in a fast-paced, high volume retail environment.
• Enthusiasm.
• A love for fashion and great confidence to style your customer with any look they want to create!

REQUISITE EDUCATION AND EXPERIENCE:

• Matric certificate 
• 0 - 1 years of retail experience

go to method of application »

PURPOSE & OVERALL RELEVANCE FOR THE ORGANIZATION:    

• Assist management in day-to-day store maintenance while providing excellent service and observing and maintaining all store policies and procedures. 

ESSENTIAL DUTIES AND RESPONSIBILITIES: 

Includes the following. Other duties may be assigned. 

• Ensures the highest level of adidas service is given to each customer. 
• As needed, completes any regular sales transactions involving cash, credit, checks, etc. 
• Involved indirectly with ticketing of products as well as checking paperwork against items received. 
• Assists in product flow from stockroom to sales floor on a fill in basis. 
• Ensure that Company assets and stock is always secured in order to alleviate shrinkage. 
• Assists in the development of displays of merchandise or follow suggestions or schedules provided by the store management team. 
• Attain proficiency with the point-of-sale system by acquiring system utilization skills. Ensure integrity is maintained through attention to policy and procedure. 
• Uses selling techniques such as add on sales and describing technical information to customers to enhance salesmanship and reach store and position sales goals. 
• Greets customers in the store and assists them in finding the right product. Occasionally, serves primarily as a Greeter at the front door during busy workdays. 
• Maintaining general housekeeping standards 
• Safekeeping of Company assets 

KNOWLEDGE, SKILLS AND ABILITIES: 

• Excellent customer service 
• Meeting sales goals 
• Selling to customer needs 
• People skills 
• High energy levels 

REQUISITE EDUCATION AND EXPERIENCE: 

• Matric certificate  
• 2 - 4 years of retail experience 

go to method of application »

PURPOSE & OVERALL RELEVANCE FOR THE ORGANIZATION: 

• Assist management in day-to-day store maintenance while providing excellent service and observing and maintaining all store policies and procedures.

KEY RESPONSIBILITIES:  

• Ensures the highest level of adidas service is given to each customer.
• As needed, completes any regular sales transactions involving cash, credit, checks, etc.
• Involved indirectly with ticketing of products as well as checking paperwork against items received.
• Assists in product flow from stockroom to sales floor on a fill-in basis.
• Assists in the development of displays of merchandise or follow suggestions or schedules provided by the store management team.
• Attain proficiency with the point-of-sale system by acquiring system utilization skills. Ensure integrity is maintained through attention to policy and procedure.
• Uses selling techniques such as add on sales and describing technical information to customers to enhance salesmanship and reach store and position sales goals.
• Greets customers in the store and assists them in finding the right product. Occasionally, serves primarily as a Greeter at the front door during busy workdays.
• Maintaining general housekeeping standards (Including cleaning of the store)
• Safekeeping of Company assets
• Loss prevention, monitoring sales floor and reporting any suspicious activity and follow security procedures/ SLAP.
• Ensure they take part in in-store training or digital training provided by the company (Atticus/AREA) to ensure they have product knowledge and role best practice.
• Familiarize themselves with Power BI tools to have more understanding of store performance, best sellers / blackhole product.

KNOWLEDGE, SKILLS AND ABILITIES:

• An absolute passion for retail & customer service
• Ability to use your initiative
• Clear and upbeat communication skills
• Flexibility- you can help during the week, during evenings and weekends too
• Previous fashion retail experience will be highly regarded but is not essential
• Adaptability, being able to handle various tasks and adapt to changing circumstances/situations

TO BE SUCCESSFUL IN THIS ROLE YOU WILL HAVE:

• The passion to work within a team to deliver great results.
• Ability to perform in a fast-paced, high volume retail environment.
• Enthusiasm.
• A love for fashion and great confidence to style your customer with any look they want to create!

REQUISITE EDUCATION AND EXPERIENCE:

• Matric certificate 
• 0 - 1 years of retail experience

go to method of application »

Purpose & Overall Relevance for the Organisation:

• We are seeking an enthusiastic and hard-working individual to become a member of our Customer Service and account operations team. 
• This diverse role will see you managing a variety of tasks relating but not limited to management of wholesale customer orderbooks, processing, reporting and KPI management linked to overall business priorities and forecasts. 
• Processing and reporting on customer orderbooks inline with business strategy and linked to defined KPI’s and priorities.

Key Responsibilities:

• Efficient processing off customer orderbooks in terms of order intake, reporting and outbound requirements.
• Deliver excellent orderbook fulfilment inline with customer requirements, business forecasts and inbound availability and updates.
• Management of customer orderbooks in terms of order intake, outbound processing, issue resolution and reporting in conjunction with internal operational stakeholders.
• Deliver against quarterly & monthly targets per account aligned with commercial pillar lead, customer service leads and supply chain to ensure overall delivery of RFC and commercial priorities.
• In conjunction with customer service leads, ensure delivery of monthly / weekly targets as part of and in conjunction with the account management team.
• Regular communication with Key Account distribution centres: ensuring booking timelines and dates are adhered to.
• Close collaboration across the Supply Chain and Operations matrix, including but not limited to inbound, DC planning and outbound.
• Build relationships across DC team, including DSV and 3rd party logistics providers in order to maintain optimized processes and excellent delivery performance.
• Engage with multiple stakeholders to problem solve and drive issue resolution across system landscape and customer related query’s.
• To be proactive in your approach and drive change where applicable.
• Work towards both individual and team KPI’s to improve business standards, service levels and financial results.

Knowledge, Skills and Abilities:

• A strong customer service focus
• Excellent communication skills and a proven ability to develop strong relationships with both SCM stakeholders, Customer DCs and operational stakeholders.
• Ability to operate in a team environment where performance is measured
• Experience in working under pressure to meet deadlines and conflicting priorities
• Strong Microsoft Office skills are essential.

Requisite Education and Experience / Minimum Qualifications:

• Bachelors degree in related field
• Minimum +2 years of experience of sales, supply chain, logistics and/or customer service
• SAP experience preferable (AFS, S4 HANA)
• Salesforce experience preferable

go to method of application »

PURPOSE & OVERALL RELEVANCE FOR THE ORGANIZATION: 

• Ensures that overall sales and profitability goals for the store are met 
• Providing training to all associates 
• Assisting the store manager in the development of staff in compliance with adidas retail growth objectives and support the store’s succession plan 
• Overseeing the daily operation of the store and assuring compliance with adidas retail policy and procedure. 

KEY RESPONSIBILITIES:   

• Supports the store manager by implementing and maintaining a staff structure that minimizes payroll expenses and increases productivity, (monthly planner) using sales ratio performance balance. 
• Assists the store manager by evaluates employees’ performance on a day-to-day basis  
• Assists the store manager to spot talents, potentials and training needs 
• Manage IR matters, ensuring timely and consistent handling of employee concerns and compliance with policies 
• Perform or assist in the completion of all documentation associated with applicants, new hires, payroll. 
• Effectively utilize customer service, training, educational tools, and communication to develop staff in relation to adidas retail goals. 
• Maintains personnel files to company standards. 
• Assure adherence to all company systems and procedures. 
• Maintain confidentiality of adidas retail operating information. 
• Assure compliance with legal statutes and safety guidelines in overall management of store and associates. 
• Obtains the necessary skills, experience, and training from daily interaction with store management and outside training to develop necessary skills to assure promotability to next level. 
• Assure adherence to adidas retail visual presentation guidelines. 
• Implements the security procedures set forth by adidas head office including, but not limited to shrinkage control, and safety inspections. 
• As needed, assists in the development of merchandising, advertising and promotional programs to help meet the sales and marketing goals of the store. 
• Resolving customer complaints. 
• Assists in maintaining inventory levels by communicating with the store manager overages and shortages of product. 
• Assists the store manager to implement and maintain management systems for planning, organization, and controlling and auditing store operations. 
• Other duties may be assigned 

KNOWLEDGE, SKILLS AND ABILITIES:   

• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.  
• Ability to write routine reports and correspondence.  
• Ability to speak effectively before groups of customers or employees of an organization. 
• Ability to calculate figures and amounts such as discounts, interest, commissions, and percentages. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. 
• Ability to use MS word, excel, outlook, and point of sale systems. 
• Ability to communicate effectively in English, both written and oral. 
• Ability to exercise good judgment and decision-making skills. 
• Excellent verbal and written communication skills. 
• Ability to effectively present to moderate size groups. 
• Ability to attend work in a regular and predictable manner. 
• Knowledge of how to supervise others. 

KEY RELATIONSHIPS:  

• Consumers, Peers, Key Retail Support Functions i.e Marketing Activations, VM, Operations, Vendors and Supports Functions, 

REQUISITE EDUCATION AND EXPERIENCE / MINIMUM QUALIFICATIONS:   

• Matric Certificate  
• Minimum 2 years of experience in a leadership role 
• 4+  years of retail experience