Openings at Blue Label Telecoms

Job Purpose

• Responsible to drive and influence the achievement of sales and promotions targets through effective leadership and support of sales teams. 

Key Responsibilities

Client & Customer Management 

• Build strong relationships by addressing customer issues and complaints in a timely manner.
• Ensure UBELONG agents and Team Leaders are educated in company product services and features.
• Provide quality customer service, including interacting with customers, answering customer inquiries and effectively handling customer, team leader and UBELONG agent complaints if any at promotions.
• Communicate and maintain trust relationships with shareholders & business partners.

Operations Management

• Responsible for the execution and adherence of operational processes and procedures for effective and efficient UBELONG team operations.
• Identify opportunities and weaknesses within territories. Help log calls when Rica is not working.
• Guide the Sales Reps, Team Leaders and UBELONG agents on the correct way to allocate stock from the APP and manage their ‘’stock’’.
• Responsible for ensuring all Sales Reps, Team Leader and UBELONG agents reports are sent through daily.
• Responsible to follow up on all reports if not submitted. Continually look for opportunities to hire new Team Leaders and UBELONG Agents.
• Ensure company brand materials/assets and physical working spaces meet and exceed company presentation standards.
• Manage inventory and stock including keeping detailed records of inventory use and sales. 

Building Capability

• Build capability through the development of a UBELONG operations team.
• Continually educate the Agents and supervisors on the importance of loading airtime on the sims.
• Ensure agents can use company APP efficiently.
• Assists management with hiring processes and new team member training in the field.
• Provide on-the-job training, coaching and mentoring to field staff. 

Leadership and Direction

• Drive and meet sales targets through support and coaching of the teams.
• Provides encouragement to team members including communicating team goals and identifying areas for new training and skill checks.
• Develop strategies to develop team member adherence to company regulations and performance goals.
• Through effective inspirational leadership, facilitate the creation of accountable, full-service teams who understand and strive to meet the needs of all stakeholders.
• Role model behavior and motivate team members in line with the core values. 

Performance Management

• Take full responsibility for the performance of all direct reports, motivating and managing them in relation to quality standards and agreed on benchmarks and objectives, focusing on all aspects of sound people management.
• Encourage a company culture that drives top performance and high morale.
• Collaborate with management to drive objectives.
• Generates and shares comprehensive and detailed reports about team performance, mission-related objectives, and deadlines.

Self-Management

• Follow through to ensure that personal quality and productivity standards are consistently and accurately maintained.
• Demonstrate consistent application of internal procedures.
• Plan and prioritize - demonstrating abilities to manage competing demands.
• Demonstrate abilities to anticipate and manage change.
• Demonstrate flexibility in balancing achievement of own objectives with abilities to understand and respond to organizational needs

Sales & Promotions

• Drive and meet sales targets through the support and coaching of the UBELONG team.
• Ensure promotions are done efficiently and effectively.
• Produce a 3-month promotional plan together with Supervisors and ensure promotions are done according to the plan.
• Report deviations of the plan to Line Manager.
• Assist in acquiring of UBELONG agents for promotions together with the Sales Reps and Team Leaders.
• New UBELONG Agent developer.
• Guide the New UBELONG Agent Developer in potential areas for new agents and ensure new agent strategy is followed.
• Ensure that the Sales Reps, Team Leaders and UBELONG Agent always have promotional items and request promotional items when necessary.

Requirements

Competencies

• Communicates Effectively
• Customer Focus
• Develops Talent
• Drives Results
• Plans and Aligns
• Being Resilient

Education

• Matric 

Experience

• 2-3 years’ experience in informal sales
• Experience of supervising and directing people and other resources to achieve specific end results within limited timeframes (13 months to 3 years)

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Job Purpose

• Oversee daily logistics, warehousing, and distribution operations by managing day-to-day logistics activities while also supervising warehouse staff and optimizing operational efficiencies.

Key Responsibilities

Warehouse & Logistics:

• Oversee and ensure smooth running and daily logistics, warehousing, and distribution operations.
• Manage transport planning and ensure timely delivery of goods.
• Optimize routes, costs, and processes for maximum efficiency.
• Coordinate with suppliers, transporters, and internal departments.
• Ensure compliance with company policies, safety standards, and legal regulations.
• Manage budgets, control costs, and implement continuous improvement strategies.
• Implement process improvements and best practices.
• Monitoring inventory levels across all sections of the warehouse.
• Addressing customer inquiries regarding deliveries, resolving shipping issues, and maintaining customer satisfaction.
• Overseeing warehouse activities like receiving, packing, and shipping goods, ensuring proper storage and handling.
• Optimizing warehouse space utilization.
• Managing warehouse equipment and maintenance.

Leadership:

• Managing day to day activities of staff to optimum efficiency levels.
• Lead and develop the logistics team to ensure high performance and accountability.
• Assigning tasks and providing training to warehouse personnel. 

Reporting 

• Generating reports on key logistics metrics.
• Monitor and report on inventory, delivery performance, and operational KPIs.

Requirements

Competencies

• Communicating effectively
• Stakeholder management
• Structuring Tasks
• Leadership skills
• Problem-solving
• Excellent organizational and planning abilities.
• Proficient in logistics software and Microsoft Office.
• Valid driver’s license (advantageous)
• Knowledge of inventory control practices
• Excellent organizational and time-management skills.
• Attention to detail and accuracy
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously

Education

• Diploma in supply chain, transportation, logistics, business or related field.

Experience

• Minimum 6 years’ experience in logistics, supply chain, or transport management. 

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Job Purpose

• The Sales Representative must acquire new agents as prescribed by the Sales Manager in line with the overall business acquisition strategy.

Key Responsibilities

Sales and Revenue Targets:

• Ensure that all new business acquisition and revenue targets as set by the business within the territory assigned are met within the specified timeframe.
• Grow revenues significantly through new business acquisition by selling the right solutions to the right customer and achieving the greatest possible product mix.
• Optimize merchant referrals by exploiting key relationships within the assigned territory.
• Evaluate the customers’ business needs and propose/present an appropriate solution.
• Educate potential customers/Agents on the benefits of our products and services by means of a compelling articulation of our business model and value proposition.
• Ensure visibility in competitor sites by persistent and constant calling and ongoing customer engagement.

Business Development and Growth:

• Perform an opportunity assessment of the territory in consultation with the Sales Manager, Channel Operations Manager and Regional Managers.
• Develop and execute a targeted sales strategy, supported by tactical and execution plans.
• Meet the required standards set for calling on new prospects.
• Ensure that specific sales briefs are executed whether within or outside the territory assigned to the Sales Representative.
• Act and follow up on all sales leads provided by the Sales Manager.
• Sign up new Agents on a weekly basis.
• Liaise with the Sales Manager on areas to target.
• Effective communication with the Sales Manager when new Agents are signed up.
• Assist with allocation of Agents if necessary.
• Ensure all paperwork for the new agents is submitted to admin for capturing.
• Ensure continuous participation in product updates/enhancements/new requirements.

Client Onboarding and Retention

• Ensure that new business initiatives/sign-ups are executed effectively and efficiently in cooperation with Regional and Head Office Teams.

Reporting and Sales Administration

• Ensure weekly call reports are completed accurately and submitted within the required deadline(s).
• Ensure that all cold calls and appointments are reported on in accordance with company procedures.
• Ensure all applications are submitted in a timeously and orderly manner.
• Ensure that a diary is kept of planned and executed activities on a daily basis.

Reporting and Sales Administration

• Ensure weekly call reports are completed accurately and submitted within therequired deadline(s).
• Ensure that all cold calls and appointments are reported on in accordance with company procedures.
• Ensure all applications are submitted in a timeously and orderly manner.
• Ensure that a diary is kept of planned and executed activities on a daily basis.

Requirements

Competencies

• Ensures Accountability
• Communicates Effectively
• Plans and Aligns
• Action Oriented
• Drives Results
• Customer Focus
• Instills Trust
• Cultivates Innovation
• Collaborates
• Situational Adaptability

Education

• Grade 12 Certificate or qualified by experience
• Tertiary education in Sales, Marketing and/or business may be advantageous

Experience

• At least 2 Years sales and marketing experience
• Proven Track Record in Sales

go to method of application »

Job Purpose

• The Sales Representative must acquire new agents as prescribed by the Sales Manager in line with the overall business acquisition strategy.

Key Responsibilities

Sales and Revenue Targets:

• Ensure that all new business acquisition and revenue targets as set by the business within the territory assigned are met within the specified timeframe.
• Grow revenues significantly through new business acquisition by selling the right solutions to the right customer and achieving the greatest possible product mix.
• Optimize merchant referrals by exploiting key relationships within the assigned territory.
• Evaluate the customers’ business needs and propose/present an appropriate solution.
• Educate potential customers/Agents on the benefits of our products and services by means of a compelling articulation of our business model and value proposition.
• Ensure visibility in competitor sites by persistent and constant calling and ongoing customer engagement.

Business Development and Growth:

• Perform an opportunity assessment of the territory in consultation with the Sales Manager, Channel Operations Manager and Regional Managers.
• Develop and execute a targeted sales strategy, supported by tactical and execution plans.
• Meet the required standards set for calling on new prospects.
• Ensure that specific sales briefs are executed whether within or outside the territory assigned to the Sales Representative.
• Act and follow up on all sales leads provided by the Sales Manager.
• Sign up new Agents on a weekly basis.
• Liaise with the Sales Manager on areas to target.
• Effective communication with the Sales Manager when new Agents are signed up.
• Assist with allocation of Agents if necessary.
• Ensure all paperwork for the new agents is submitted to admin for capturing.
• Ensure continuous participation in product updates/enhancements/new requirements.

Client Onboarding and Retention

• Ensure that new business initiatives/sign-ups are executed effectively and efficiently in cooperation with Regional and Head Office Teams.

Reporting and Sales Administration

• Ensure weekly call reports are completed accurately and submitted within the required deadline(s).
• Ensure that all cold calls and appointments are reported on in accordance with company procedures.
• Ensure all applications are submitted in a timeously and orderly manner.
• Ensure that a diary is kept of planned and executed activities on a daily basis.

Reporting and Sales Administration

• Ensure weekly call reports are completed accurately and submitted within therequired deadline(s).
• Ensure that all cold calls and appointments are reported on in accordance with company procedures.
• Ensure all applications are submitted in a timeously and orderly manner.
• Ensure that a diary is kept of planned and executed activities on a daily basis.

Requirements

Competencies

• Ensures Accountability
• Communicates Effectively
• Plans and Aligns
• Action Oriented
• Drives Results
• Customer Focus
• Instills Trust
• Cultivates Innovation
• Collaborates
• Situational Adaptability

Education

• Grade 12 Certificate or qualified by experience
• Tertiary education in Sales, Marketing and/or business may be advantageous

Experience

• At least 2 Years sales and marketing experience
• Proven Track Record in Sales