Openings at Kagiso Media

Key Accountabilities:

• Ensure specified face to face meetings with clients per week (new clients, up selling business calls and service calls)
• Ensure specified non-face to face contact with clients per week
• Categorize and define a strategy per client for A, B and C clients with CRM calendar
• Effectively ensure interdepartmental communication in respect of each on-air campaign
• Ensure the campaign is effectively and accurately implemented
• Meeting monthly, quarterly and annual targets
• Successfully procure new business and close sales
• Develop methods to procure new clients
• Attend to meetings and administrative functions
• Research and draft accurate proposals
• Update the client database for all clients and capture all client activity regularly on the CRM software. Pipefy and active campaign
• Ensure that contact reports are completed and tracked in CRM
• Ensure thorough product knowledge
• Awareness of client’s business activities and ability to Service clients professionally
• Retain a minimum of 75% of clients annually
• Ensure forward planning (complete quarterly plan for each) existing client
• Ensure that the Client has a great experience with the brand 

New Business Development:

• Successfully procure new business and close sales
• Achieve the set amount of client calls
• Achieve the specified target for new client applications
• Develop methods to procure new clients
• End client meetings with requests for referrals
• Effectively manage the client relationship via a plan CRM strategy
• Effectively ensure interdepartmental communication in respect of each on-air campaign.
• Ensure the campaign is effectively and accurately implemented

Administrative Functions:

• Attend meetings
• Research and draft accurate proposals
• Update the client database for all clients and capture all client activity regularly on the CRM software.
• Renew existing client campaigns
• Pre-call / post call panning
• Categorize the client database
• Ensure that pipeline is accurate via the CRM System
• Ensure sales process and other processes are adhered to

Manage Key Trade Partnerships:

• Build and Maintain close working relationships with key trade partners
• Manage the day to day needs of the clients, including airtime bookings and advert recordings etc
• Service clients professionally
• Add input into the drawing up of partnership contracts where need be
• Awareness of client’s business activities
• Conceive and execute a Customer Relations Management strategy for these clients; including East Coast Radio management

Qualification Requirements:

• Relevant Degree/Diploma

Experience and Skills Requirements:

• Code 08 Drivers License
• Preferably 2-3 years experience in the advertising and media sales environment
• 5-7 years experience in sales with a proven track record 
• Business sales and marketing principles
• Excellent communication skills - written, verbal and telephonic
• Customer Relationship Management
• Relationship Builder

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Key Accountabilities: 

Administrative Functions and Sales Support:

• Communicate with the Sales Account Executive regarding proposals, bookings, order confirmations, and missing material.
• Prepare and manage documentation for campaigns, including proposals, contracts, and post-campaign reports.
• Maintain an up-to-date client database for the government portfolio.

Client Communication:

• Must be fluent in isiZulu and English to communicate confidently with clients in both languages.
• Act as a liaison between clients and the Account Executive, providing prompt responses to queries.
• Assist in client engagement for CRM initiatives, presentations, and workshops.

Outside Broadcast (OB) Support:

• Attend and man outside broadcasts when required.
• Assist with logistics, client hosting, and on-site coordination to ensure successful execution of OB events. 

Financial Administration:

• Manage the invoicing process for all campaigns within the government portfolio.
• Monitor and track age analysis, working closely with Mediamark Finance to resolve outstanding accounts.
• Ensure all financial documentation is accurate and submitted on time.

Campaign Execution Support:

• Assist with scheduling and coordinating all campaign elements (on-air, digital, activations).
• Monitor campaign implementation to ensure all deliverables are executed according to client requirements.

Event and Activation Support:

• Assist in the successful hosting and execution of station events (e.g., Flight Club) as required.
• Coordinate logistics for government-related activations and ensure all deliverables are met.

General Operational Support:

• Support the Account Executive with day-to-day portfolio management.

Qualification Requirements:

• Relevant tertiary qualification

Experience and Skills Requirements:

• Valid Drivers License
• Proficient in Zulu and English (Verbal and Written)
• 2 years general administrative experience.
• Computer (MS Word/Excel/PowerPoint/ Outlook)
• Junior Secretarial/ Office support