Openings at MTN

Mission/ Core purpose of the Job

The Consultant Financial Analysis and Market Intelligence role is accountable to support the SM FP&A with insights-driven financial performance analytics. The responsibilities of this role include:

• Support development and improvement of advanced financial performance management framework, goals, targets, indicators and metrics
• Assist in generating analytics based financial performance and insights reports, variance investigations, benchmarked performance studies and recommendatory reports to support executive decision making
• Proactive adoption of critical forward-thinking tools, advanced analytics models, research techniques, benchmarking and market research studies, with the objective of providing value-based financial performance indicators and strategic insight

The role is part of the Group FP&A team and reports to the Senior Manager: Group Forecasting, Planning and Analysis

Key Performance Areas: Core, essential responsibilities / outputs of the position (KPA's)

As part the Group FP&A team, key responsibilities areas of the

• Assist Group FP&A team in strategic financial planning, developing budgets and forecasts, interpreting financial results, monitoring cash flow, management reporting systems development, special investigations/ reports, operating efficiency studies and feasibility studies
• Assist with the Group budget and business plan, including advanced analysis and data modelling of proposed targets/metrics and KPIs and providing benchmarked recommendations on budgets based on market studies (regional and external perspectives)
• Assist with independent review of business drivers in context to various internal/market factors and anticipated targets.
• Support with financial analysis and forecasting, and monitor key operational metrics to analyse financial data and create financial models for effective decision making
• Provide a clear interpretation of financial trends and historic data, by creating models to evaluate potential financial improvement opportunities for effective budget and forecast management
• Propose and execute on sound financial predictive modelling approach and techniques for improved business decisions. This includes statistical/financial modelling techniques, formulating baselines and assumptions, scenario-building and simulations and pattern trending based on historic data and market forecast indicators.
• For key operational and strategic financial performance indicators, conduct periodic comparative studies with industry leaders / competitors; perform market research, data mining, and study proposed changes in methods
• Evaluate financial performance by comparing and analysing actual results with plans and forecasts. Analyse past results, perform variance analysis, identify trends, and make recommendations for improvement
• On an annual basis, in line with the budgeting timelines, develop different financial scenarios for strategic financial planning purposes based on provided assumptions and business drivers
• Develop budget as well as forecasting templates and instructions for MTN Opcos in line with the defined Group Finance budgeting and forecasting timelines.
• Provide assistance to the Opcos with the preparation of performance reporting and consolidate performance reports received from the various MTN entities
• Undertake analysis of the business performance of different Opcos based on the performance reports generated
• Prepare reports on financial performance for periodic leadership reviews by creating spreadsheets and dashboards to aid in their analysis and decision making (e.g. budget versus actual, budget versus forecast, budget versus forecast etc.)
• Support the Senior Manager in preparation of Executive Insights reports, dashboards and presentations with respect to annual budgets, business performance metrics, etc. at Group Exco, Steering Committees and Board Sub-Committees (as applicable)
• Provide guidance and advisory services to Opco Finance Functions to proactively adopt advanced financial performance modelling and executive reporting techniques
• Support the implementation of Group defined standard framework, protocols, templates for developing analytics based financial models across the Opcos and thus ensure accurate and standardized financial analysis of key financial drivers
• Ensure open communication channels with Opco and implement change management interventions where necessary
• Support the FP&A team by providing assistance to Opcos during the budgets and forecasting cycles, dealing with queries, providing guidance on requirements etc.
• Identify and drive process improvements, including the creation of standard and ad-hoc reports, tools, and Excel dashboards. Increase productivity by developing automated reporting/forecasting tools
• Provide support in implementation of overall governance frameworks, definitions, and controls over financial BI environments
• Promote a ‘MTN centric’ and ‘partnership approach’ to develop strong relationships with other working groups and ensure adherence to Group governance

Job Requirements (Education, Experience and Competencies)

Education:

• Minimum of 3-year tertiary degree
• Qualified Chartered Accountant/Chartered Finance Analyst/Relevant Financial Management Professional Qualification (preferred)
• Relevant certification / accreditation / membership with professional body in Finance, Accounting, Corporate Finance bodies

Experience:

• Minimum of 5 years’ experience in management of Business Finance Planning/FP&A/Financial Analytics and Reporting/External Reporting
• Worked across diverse cultures and geographies advantageous
• Experience in continuous improvement through the implementation of best practices
• Experience working in a global/multinational enterprise (understanding emerging markets advantageous)
• Worked across diverse cultures and geographies
• Abreast of global mind-set and best practice

Functional Competencies:

• Financial Planning, Forecasting and Budgeting
• ICT Business

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Mission/ Core purpose of the Job

The Specialist: UX (User Experience) Designer is responsible to develop, evaluate, implement and influence world class user experience design for for Website, Mobile Applications and other Digital Channels whilst conforming to the Group Finco brand fundamentals, through constant product evolution and iteration, and improvements to overall usability, information presentation and process The incumbent’s core purpose is to optimise customer experience through usability studies, contributing to translating feature requirements into interactive and visual designs across platforms, and working closely with Technology teams and User Interface (UI) Designers.

Context (Global influences, environmental / industry demands, organizational mission etc.)

Fintech is entering a new phase where operational and commercial excellence has become critical for success. A separate Company has been set up to drive financial products and services to expand the reach and speed of operations. There is an increased focus in the commercial areas, new products and services and scaling up of Digital capabilities. The incumbent must therefore ensure the successful delivery in context of:

• An expertise-based multicultural Fintech organisation
• A dynamic and evolving field of Telecommunications/Financial industry
• Revolutionary workforce practices which are bringing together global labour markets
• Convergence in markets and exploration of non-traditional revenue streams requiring complex interpretation and structuring
• Evolving industry sector constantly presenting new challenges and opportunities to the core businesses
• Dynamic legal and regulatory environment
• Agile ways of working
• Product and Customer driven operations

Job Requirements (Education, Experience and Competencies)

Education:

• 3-year Bachelor’s Degree / Diploma in Computer Science, Software Development or related field required

Experience:

• 2 – 3 years of experience in a UX/UI design role
• Minimum of 1 -2 years’ experience in a digital role, ideally at a specialist level, within the financial sector or banking industry, and telecommunications industry
• Experience in professional design projects that includes work with web/mobile applications
• Experience with Agile delivery and Development Operations frameworks
• Experience working in an Agile/Scrum development process
• Experience with design software and wireframe tools
• Strong creative background to support UX methodologies
• Understanding emerging markets advantageous
• Worked across diverse cultures and geographies
• Pan Africa multi-cultural experience is advantageous
• Willing and flexible to travel within Africa and Middle East
• English speaker. French, Portuguese, Zulu, Swahili, and other Africa languages a plus

Competencies:
Functional Knowledge:

• Understanding of FinTech, banking, microfinance and payment businesses
  Customer Journeys
• Knowledge and experience with driving and applying User Centred Design methodology
• Knowledge of psychology and/or anthropology (as it pertains to UX principles)
• UX design thinking skills
• UX research / data analysis
• Agile practices
• Up-to-date knowledge of the latest UX trends, techniques, and technologies
• Knowledge of experience creation tools, including (but not limited to): Sketch, Photoshop, Zeplin, Invision, Axure, etc

Skills

• Analytics and interpretation
• Business acumen
• Continuous improvement
• Dealing with ambiguity and complexity
• Delivery focused
• Digital mind-set
• Organizational agility
• Project management
• Presentation
• Relationship management

Behavioural Qualities

• Adaptable
• Complete candour

Collaboration (Formal and Informal Relationships)

Responsibility towards:

Key external stakeholders:

• External contractors & partners
• Technological & Operational providers

Key internal stakeholders:

• Business verticals in Group Finco
• Support functions in in Group Finco
• Finco Opcos

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Mission/ Core purpose of the Job

The Manager: Product Analyst is responsible for supporting the innovation, iteration, and optimisation of Payments & Ecosystem products, with a focus on repeat engagement analysis. The Manager Product Analyst will work with Product Managers to better understand how users are interacting with Payments & Ecosystem products, to inform and evaluate new features and experiences and to influence product strategy through data-informed insights and recommendations. This entails conceiving, scoping, and conducting analysis to deepen our understanding of the product usage, identify opportunities to deliver more value, and measure successful outcomes

Context (Global influences, environmental / industry demands, organizational mission etc.)

Fintech is entering a new phase where operational and commercial excellence has become critical for success. A separate Company has been set up to drive financial products and services to expand the reach and speed of operations. There is an increased focus in the commercial areas, new products and services and scaling up of Digital capabilities. The incumbent must therefore ensure the successful delivery in context of:

• An expertise-based multicultural Fintech organisation
• A dynamic and evolving field of Telecommunications/Financial industry
• Revolutionary workforce practices which are bringing together global labour markets
• Convergence in markets and exploration of non-traditional revenue streams requiring complex interpretation and structuring
• Evolving industry sector constantly presenting new challenges and opportunities to the core businesses
• Dynamic legal and regulatory environment
• Agile ways of working
• Product and Customer driven operations

Job Requirements (Education, Experience and Competencies)

Education

• 4-year Information Technology, Mathematics, Statistics, data Science (or related) Degree
• Master’s in business administration is advantageous
• Postgraduate qualification/ Certification or training in Product Analytics or Data Analytics

Experience

• 5 or more years of relevant work experience in product analytics
• At least 3 years’ experience within a non-traditional FinTech or Consumer Marketing environment
• Experience at the management level in the financial sector
• Experience in data analysis and management, business performance management and/or reporting within the financial sector or banking industry
• Experience in scripting with SQL, extracting large sets of data, and building the data extraction pipelines through different datasets
• Expertise with business intelligence and/or data visualization tools
• Experience with Python or other data modelling tools will be a plus
• Experience working in a medium to large organization
• Experience working across global locations/ regions and have a grasp of political, social, infrastructure and integrity challenges
• Understanding emerging markets
• Willing and flexible to travel within Africa and Middle East
  English speaker. French language being an added advantage

Competencies

• Functional Knowledge:
• Product Analytics
• Data Analytics
• Data mining
• Data modelling
• Data Visualization
• Experience running A/B testing, and/or multivariate testing for measuring, and optimising the customer experience
• Familiar with Microsoft Excel, Google Sheet, and data visualization tools e.g. Tableau, Google Analytics, PowerBI
• Good knowledge of customer management platforms and systems
• Expert knowledge on Deep Learning and its applications
• Working knowledge in related Big Data technologies
• Reporting and statistical software (Business Objects, SPSS, SAS)
• Programming languages (XML, JavaScript, ETL frameworks)

Skills

• Product Analytics
• Analytics and Interpretation
• Strategic Thinking
• Organizational Agility
• Digital mind-set
• Dealing with ambiguity and complexity
• Decision Making
• Conflict Management
• Numerical
• Project Management