Openings at The South African Revenue Service (SARS)

About the Position

• SARS is seeking to employ a highly skilled, experienced, results driven, self-motivated Senior Manager/Lead with sound judgement and strong business acumen who will contribute towards our higher purpose and service orientation. The successful candidates will need to have experience in planning, managing, and monitoring the implementation of Legal and Specialised Tax activities and end-to-end processes, by managing the operational activities of the team and ensure that the team meets its target within the set quality, turnaround time and productivity norms, in order to deliver on approved operational plans and to continuously enhance service delivery.  The successful candidate will need to manage a team of legal and specialised professionals and engage with various tax clients and related stakeholders.

 Job Purpose

• To provide direction and leadership to the Legal Delivery, Alternative Dispute Resolution and Tax advisory teams in order to ensure the effective and efficient performance of LBI Legal and Tax activities to yield revenue and regulate taxpayer compliance.

Education and Experience

Minimum Qualification & Experience Required

• Honours / Postgraduate Diploma (NQF 8) in Law/Accounting/Tax and 10-12 years' experience in a Tax, Legal and/or Dispute environment, of which 3-4 years at management level

OR

• Bachelor's Degree / Advanced Diploma (NQF 7) in Law/Accounting/Tax and 12 - 15 years with a Tax, Legal and/or Dispute environment related experience, of which 3-4 years at management level

Job Outputs:

Process

• Develop tactical strategy and delivery plans in support of functional objectives in partnership with leadership.
• Direct, control, coordinate and optimise budgeted resources to meet specific objectives and deliver agreed results and productivity requirements.
• Ensure the development and implementation of multiple practices in alignment with operational policy and procedural frameworks.
• Identify and recommend opportunities to continuously improve all functions and systems in line with national, regional and organisational changes.
• Plan for handling work outputs, pull together interdependent activities & specify priorities, standards & procedures to ensure tactical excellence.
• Proactively identify interconnected problems, determine its impact and use to develop best fit alternatives; driving best practice solutions.
• Provide periodic reports on performance against plan & progress on short-term initiatives & use to realign tactical plan and objectives appropriately.
• Use the insights gained through integrated business reports to measure success & realign tactical strategy development objectives appropriately.
• Recommend changes to optimise processes, systems, policies and procedures, and direct the implementation of change and innovation initiated by the organisation.

Governance

• Implement governance, risk and compliance policy in own practice areas to identify and manage governance and risk exposure liability.
• Manage and or advise on the translation and application of policy in a specific functional area.

People

• Plan & develop enhanced organisational efficiency by identifying and addressing development requirements & providing tools for people resources.
• Translate performance expectations into specific metrics and goals to identify and provide effective services, solve problems and achieve objectives.
• Create a positive work climate & culture to energise employees & give meaning to work, minimise work disruption and maximise employee productivity.
• Develop & implement appropriate people capacity plans in line with delivery & efficiency targets, on budget & in partnership with specialised areas.

Finance

• Implement and monitor financial control, management of costs and corporate governance in area of accountability.
• Draw up a budget aligned to business unit delivery plans, monitor planned vs. actual, minimise expenditure and report on cost efficiency.

Client

• Develop and ensure implementation of practices which builds service delivery excellence and encourages others to provide exceptional client service.
• Manage an integrated service excellence culture, which builds rewarding relationships and provides opportunity for feedback and exceptional service.
• Build strong relationships and develop service level agreements that promote SARS with internal and external stakeholders.

Behavioural competencies

• Championing the Mandate
• Influencing Others
• Mobilising Teams
• Driving for Excellence
• Leveraging Diversity
• Accurate Understanding
• Developing Others
• Fairness and Transparency
• Accountability
• Honesty and Integrity
• Trust
• Respect
• Honesty and Integrity
• Problem Solving and Analysis
• Building Sustainability

Technical competencies

• Functional Policies and Procedures
• Managerial Budgeting
• Tax Knowledge
• Efficiency improvement
• Strategic Planning
• Legal Advisory and Interpretation
• Legal Knowledge and knowledge of ethics
• Legal Compliance
• Effective Business Communication
• Problem Analysis and Judgement
• Planning, Management and Measurement
• Decisiveness
• Business Acumen

go to method of application »

Job Purpose

• To conduct investigations into digital and/or forensic disciplines in order to detect, collect, secure, preserve, analyse and report on digital evidence into complex tax and customs risks associated with syndicated tax and customs offences and related issues within a project environment that will withstand legal scrutiny.

Education and Experience

Minimum Qualification & Experience Required

• Bachelor’s degree / Advanced Diploma Digital Forensics/ Computer Science (NQF 7) AND 5 - 7 years’ Digital Forensic experience, of which 2 – 3 years at a technically skilled level

OR

• Senior Certificate (NQF 4) AND 10 years Digital Forensic experience, of which 2 - 3 years at a technically skilled level

Additional Technical Competencies:

• Collection and preservation of evidence and the chain of custody (Investigations)
• Adjective Law - Applied Knowledge (with supervision). It concerns that part of the law that determines how the legal rules imposed by the substantive law will be administered or enforced in other words the practical application thereof. It for instance determines how SARS can obtain certain information about a specific individual in relation to his/her finances to determine his/her liability for tax and what can be done if that person did not comply with the substantive law i.e. the fiscal legislation. It also prescribes the conduct for which a person can be penalised, at what rate and how to collect the penalty in order to enforce the legislation. It also prescribed the manner in which i.e. to conduct a SARS criminal investigation.
• GOC Confidential - (a) sensitive information, the unlawful disclosure of which may be harmful to the security or national interest of the Republic or could prejudice the Republic in its international relations;(b) commercial information, the disclosure of which may cause financial loss to an entity or may prejudice an entity in its relations with its clients, competitors, contractors and suppliers. E.g. Taxpayer information
• Interviewing and interrogation (Investigations)
• Investigative reporting
• Testify in formal and criminal proceedings

Job Outputs:

Process

• Verify on traceability, reliability, and legal defensibility of information flowing into the investigative process and advise on potentials risks and mitigative actions
• Maintain the evidence value chain to ensure traceability, reliability, and legal defensibility of evidence throughout its lifecycle.
• Plan and organise own work tasks within area of work. (I)
• Identify and resolve queries and problems timeously, apply discretion in line with process guidelines provided.
• Draw on own knowledge and experience to diagnose symptoms, causes and possible effects to solve emerging problems. (I)
• Convert and process data into a format suitable for use by investigative team.
• Enrich data using organizational and project specific data and sources
• Effectively utilise resources allocated to the job to perform contracted work outputs and report on and escalate any shortfalls.
• Provide specialist input through the investigation of opportunities for operational and process, product and risk optimisation. (I)
• Plan for value-added process improvements, initiatives and services to deliver on operational strategy and objectives. (I)
• Initiate process and procedural change, implement the change and provide guidelines and support related to new requirements because of the change. (I)
• Apply practical and applied knowledge and act authoritatively on methods, systems and procedures to identify trends and potential risks. (I)
• Accumulate information to report on work progress and use for decision making purposes and the identification of improvement opportunities. (I)
• Communication of situational interpretation and judgement of work outputs and queries in area of specialisation. (I)

Governance

• Implement and provide input into the development of governance, compliance, integrity and ethics processes within area of specialisation.

People

• Develop and maintain productive working relationships with peers and team members to achieve predefined objectives.
• Search for, integrate and share new knowledge attained through formal and informal learning opportunities in the execution of your job.

Finance

• Adhere to organisational policies and procedures to ensure cost effectiveness and reduction of financial costs.

Client

• Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
• Provide authoritative, specialist services, expertise and advice to internal and external stakeholders.

Behavioural competencies

• Fairness & Transparency
• Analytical Thinking
• Accountability
• Conceptual Ability
• Expertise in Context
• Problem solving and Analysis
• Honesty & Integrity
• Attention to Detail
• Trust
• Respect
• Commitment to Continuous Learning
• Organisational Awareness
• Responsiveness to operational demands

Technical competencies

• Functional Policies and Procedures
• Data Collection and Analysis
• Efficiency improvement
• Investigative Skills
• Reporting
• Search and Seizure
• Digital Forensics
• Evidence Management – handling, conversion and managing data integrity
• Planning and organising
• Problem analysis and judgment
• Business Knowledge
• Capacity Planning
• Project Coordination and operational support