Opportunities at Investec

Description

• Investec Sandton is looking for a Business Analyst for the One Place team within CXT. The role will involve project and business as usual deliverables, the resolution of user issues and requests, as well as maintenance and support of systems and related interfaces. The self-managed individual will have to build and maintain relationships with key stakeholders, subject matter experts, other project managers and team members, and will drive the delivery of solutions that meet or exceed expectations and are aligned with business purpose and strategies.

Experience, skills and capability

• Independent and original thinking will be required while solving complex issues, particularly as multiple systems, clients, and technologies are involved. 
• High level business case and solution design (including the Functional requirements Specification) for business-driven requirements within given standards 
• Deliver cost-effective, user friendly, innovative solutions (business process re-engineering, systems, and technology) 
• Participate in the full SDLC depending on the scope of the initiative including post implementation activities. This includes the formulation of appropriate documents to present at the various forums and checkpoints. It also includes the ability to create clear and comprehensive acceptance criteria for development tasks. 
• Ensure that processes, business rules (including decision point trees and rules definitions), data requirements (including Business Data Dictionary and reference List), project administration etc. are accurately and completely documented in line with the delivery strategy 
• Ensure that the solutions meet the changing business requirements in terms of functionality, capacity and reliability 
• Ensure that all projects / SMIs are delivered meeting business requirements, can be measured through a sound business case, and adhere to agreed application and integration architecture principles
• Feedback regularly to the team and stakeholders on progress and knowledge sharing.
• Ability to provide support for client incidents, ensuring timely resolution and effective communication. This includes troubleshooting issues, coordinating with relevant teams, and maintaining a high level of customer service to enhance client satisfaction.

In addition to the above:

• UAT of development tasks.
• Foster stakeholder communication. 
• Drive Agile Scrum Methodology practices within the team.
• Facilitation of prioritization for projects/SMI's with stakeholders 
• Backlog management and prioritisation. 
• Governance adherence for projects/SMI's 
• Facilitation of team ceremonies: stand ups, retrospectives, and demos for the development team.
• Reporting - Compile project dashboards, delivery stats 
• Mange capacity and work allocation across the project teams in the mobile space 
• Continuously evaluating operational processes for improvement with the team (stakeholder communication/ prioritisation/communication/team efficiencies) 
• Mentorship - assist with upskilling Jnr team members. 
• Coaching the Development Team in self-organization and cross-functionality 
• Assist with monthly allocations for projects and team capacity planning. 
• Understanding of application components and maintenance • Ensuring that goals, scope, and product domain are understood by everyone

Qualification and Experience

• 3+ years business analyst experience working in an IT software development team. 
• Hands-on experience working on cloud solutions and SaaS will be an advantage. 
• A proactive mindset focused on identifying and mitigating risks and resolving issues. 
• High levels of ownership and ability to work with a certain amount of ambiguity. 
• Ability to interact and contribute effectively to both functional and technical areas. 
• Excellent leadership, communication, planning and facilitation skills. 
• Critical thinking, solution driven and strong technical background. 
• Experience with working in different teams

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Description

• This role is based in South Africa (Investec Ltd.), with the home Investec office being the 100 Grayston campus. Investec experience is preferrable as this role will need to have and maintain strong relationships across Investec

This person will be required to:

• Take up a role on the ITS management team, co-leading the Enterprise Applications space in Investec Ltd. with their leader partner based in Investec Plc. Both leaders have full dual accountability and responsibility for Group delivery
• Be able to influence and build relationships and enable process with external and internal stakeholders and leaders across the group.
• Demonstrate strong decision-making capability and drive innovation.
• Demonstrate deep appreciation and understanding of the Investec culture and be able to apply that knowledge across various Investec geographies
• Have prior experience in program and coordination capability -essential to enabling highly complex and inter-connected technical delivery
• Actively manage and continually improve the strategic, tactical and operations of the following capabilities across the Investec group, supported by delivery roadmaps in line with leading proven practices and IT standards
• The Microsoft eco-system for personal productivity and collaboration
• Identity Management – Active Directory / Azure Active Directory and all services included in these platform and services
• Monitoring services – Core, Application and SaaS
• User and system access management platforms
• Contribute to the overall ITS strategy supporting the Investec and Digital and Technology strategic objectives
• Manage work delivery, timelines, budgets and outcomes for the portfolio in line with the agreed change delivery lifecycle
• Build, maintain and performance manage a lean, highly skilled and fully engaged team.
• Develop the team in line with target competences and build delivery and leadership strength within the team.
• Maintain high levels of collaboration and connectivity with partner business unit and technology teams across the Group
• Ensure governance structures are maintained and followed, manage key IT risks and ensure compliance with IT policy and standards, and security standards
• Solution Design & Strategy: Define and deliver collaboration strategies using Microsoft tools (e.g., SharePoint, Teams, OneDrive).
• Adoption & Change Management: Lead campaigns and training to drive user adoption.
• Technical Oversight: Manage deployment, migration, and support of Microsoft 365 services.
• Team Leadership: Guide analysts and service managers in delivering solutions.
• Communication: Develop internal communication materials and user guides.
• Vendor Management: Oversee third-party support and service providers.
• Product Strategy & Lifecycle Management: Own the end-to-end lifecycle of Modern Workplace services (e.g., Microsoft 365, Teams, Copilot).
• Innovation & Automation: Drive integration of AI tools like Microsoft Copilot and automation to streamline workflows.
• Customer & Market Insights: Analyze user needs and market trends to inform product development.
• Stakeholder Collaboration: Work with sales, marketing, and delivery teams to align product vision and execution.
• Service Delivery Oversight: Ensure consistent, high-quality delivery of workplace services across regions.
• Vendor & Partner Management: Coordinate with Microsoft and other vendors for seamless service integration.
• Financial Management: Define pricing strategies and manage profitability of services.

Experience, skills and capability

• At least two years in a technical team leadership role, with direct reports
• Prior technical experience in delivery and/or technical team leadership in at least one of the core pillar capabilities,
• Prior technical experience in delivery and/or technical team leadership in at least one of the core pillar capabilities, with more than one being preferred
• Prior demonstrable experience in implementing large, complex technical delivery spanning multiple domains and business teams
• Excellent written and verbal communication skills
• Willingness and availability to travel to various Group offices, as and when needed
• To act with integrity at all times and embrace the philosophy of treating our customers fairly (compulsory)
• Regulatory Knowledge as applicable to role (compulsory)
• Strong background in Microsoft 365 ecosystem.
• Experience in product management or service delivery.
• Strategic thinking and leadership across global teams.
• Familiarity with licensing, cloud services, and digital transformation.
• Deep understanding of Microsoft 365 services.
• Strong communication and stakeholder management skills.
• Experience in large-scale IT change initiatives.
• Leadership and team development capabilities.
   

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Description of the role 

• Investec Sandton is looking for a project manager who will plan, manage, and lead the delivery of multiple projects (strategic/business/technical) for Private Bank (PB), in line with the project management governance framework, application & integration architecture and IT governance standards. Will be accountable and responsible for driving the successful delivery of the required outcomes (scope) within the approved timeframe (schedule) and cost (budget).
• Responsibilities include day-to-day management of all aspects of prioritised and approved change delivery activity across PB; utilizing the defined PB Change Delivery Life Cycle (CDLC) to manage project delivery; responsibility for regular progress and status reporting for all assigned change delivery activities, as well as proactively identifying, reporting and managing all risks, issues and changes that may impact the project outcomes; balance the competing demands of scope, time, cost, quality, resources and risk (ready to challenge and be challenged in the right way); delivery of the project outcomes to meet the stakeholder needs on budget and on time and participating fully in the development of the PB Change Delivery team and processes.

Description of the skill and experience required 

• Delivery of projects in the Banking Sector
• Forex, trading and cross border payments/processes including understanding of foreign exchange regulatory requirements
• Structured project management methodologies
• Agile or lean project management methodologies
• Knowledge of cloud technologies
• Delivery of Technology Projects
• Service Management approach

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Description

• Manage the legal risk of the bank whilst maintaining commerciality, which includes, inter alia, instructions of bonds, authorising payments, vetting documents, and drafting guarantees. Perusing entity documents to establish locus standi of the entity entering into the contractual obligation.
• Primarily to work on high value transactions – high income banking deals (full understanding and experience of commercial deals, commercial development deals, secured loan deals, home loans and building bonds, equipment deals and unsecured loans)
• Review of the documentation and verification of supporting documents
• Instructing attorneys and signing loan documents on behalf of the bank
• Liaising with attorneys
• Ensure that loan documents have been signed correctly and will be legally enforceable 
• Perusal of lease agreements and pre-sale agreements
• Cancellations (instructions, consents and refunds)
• Payouts and unutilisation of funds
• Understanding and calculating pay plans
• Restructures and maturities
• Issuing of all types of standard and non-standard guarantees (FADV/Access/CCM and Treasury)
• Release of securities
• Collateral (loading and correcting of securities)
• Assisting with the training and coaching of new starters
• Assisting with projects
• Deal implementation process – this process will be the main focus until signing powers has been granted

Experience, skills and capability

• LLB (additional BCom an advantage) 
• Conveyancer (an advantage)
• 3 – 5 years' experience in practice or
• 5 years banking experience