Jobs at MiWay Insurance Limited

What will you do?
The development team is in search of a Digital Product Owner who will work closely with business area heads, scrum product teams and other product owners to build, manage and deliver value to the business; which entails: taking responsibility for the product or project life-cycle from concept, customer research and design, release planning through to development, initial support, feedback and improvement.

This role will fall part of the CIO reporting line, reporting directly to the Projects & Delivery Manager.

What will make you successful in this role?

• A relevant tertiary qualification. Bachelors degree or similar
• Accredited Business Analysis / Product Owner / Project Management / Technical Diploma or Certificates will be advantageous
• A minimum of 4-5 years working experience
• Solid Product Owner, Business Analyst, System Analyst or Product Manager experience that focuses on technical operations of products, ideally within an agile financial services company

Deliverables include, but will not be limited to:

• Partner with business subject matter experts (legal, compliance, actuarial, etc.) and cross functional scrum product teams to elicit, define, clarify and prioritise business requirements
• Develop and articulate a vision from which a business case for product or process improvement ideas must be developed
• Define minimum viable products (MVP) for the release of new products, process improvements or projects, with clearly defined growth or value experiments that will be validated by the release. This will include possible direction changes based on the reasonably expected outcomes of the experiments
• Define objectives driven roadmaps, projects or process improvements in order to drive early and incremental return on investment taking into account bigger picture and be flexible with regards to changing priorities
• Manage stakeholder expectations by: communicating roadmaps and requirements, negotiating and communicating priorities and timelines, managing change & providing necessary progress feedback
• Understand technical debt and risk expressed by the Scrum teams: ability to negotiate the priority of the technical debt with the teams with consideration for the release plan and the ability to articulate the decision to other stakeholders.

Competencies Required

• Analytical and delivery focused
• Ability to pay attention to detail
• Excellent communication (spoken and written) and facilitation skills 
• Presentable, assertive, team player with leadership qualities 
• Ability to deal with, communicate and manage fast and frequent change
• Experience working in an Agile environment

Candidate with the following additional skills/exposure will take preference

• Previous work in an Agile environment as a Product Owner, Business Analyst or Systems Analyst
• Exposure to the insurance and/or financial services industry
• A relevant track record working in a digital environment working as a Business Analyst or Digital Product Owner
• Experience working with consumer-facing digital technologies, such as websites and/or mobile apps. (Advantageous)
• Process and entity diagram mapping
• Data modelling techniques
• Understanding SoapUI (SOAP) / REST client (JSON)
• Atlassian tool suite (Jira, Confluence)

Knowledge and Skills

• Business and IT Data Analysis
• Business Requirements Definition
• Quality assurance and testing
• Impact analysis
• IT governance and compliance

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What will you do?
Up for a new challenge and feel you can make a difference? The Claims Department is looking for an enthusiastic individual as a Liability Advisor in our Legal Department.  This role involves analytical assessment of merits and quantum on claims in order to negotiate with insurance companies, brokers, attorney firms and uninsured other parties on third party claims received.

What will make you successful in this role?

• Grade 12/Standard 10/NQF 4
• Related tertiary qualification (Not required but advantageous)
• Minimum 1 year experience in the STI environment
• Minimum 1 year Liabilities and/or Recoveries experience, specific to Motor Vehicle Accident

Essential Requirements

• Written and verbal communication skills
• Continues improvement and efficiencies
• Relationships and networking
• Self-motivated and inspire others 
• Problem solving skills and solution oriented 
• Ability to multi-task 
• Delivering results and target orientation
• Commitment to personal and team goals
• Professionalism
• Must be highly proficient in dealing with clients at all levels
• Self-disciplined
• Good organization abilities
• Knowledge and Skills
• Customer Service
• Team Support
• Administration
• Quality, compliance and accreditation
• Personal Attributes
• Communicates effectively - Contributing dependently
• Decision quality - Contributing dependently
• Action orientated - Contributing dependently
• Optimises work processes - Contributing dependently

Closing Date: 8th, April 2022.