Jobs at Deloitte South Africa

Job Description

• As a Data Migration Project Team Lead in the Deloitte Analytics practice, you will need to understand a client’s business, and leverage this context to effectively plan, manage and run data migrations in complex system environments while managing risk in the process. You will support Senior leadership to help our clients manage their data migration processes ensuring complete, high quality data assets are successfully migrated to support their business objectives and improve their business strategy.
• Your typical duties will include building and managing high performing teams to deliver in client data migration engagements. You will translate broader strategies into a compelling team vision and set of goals, apply your knowledge of data migration approaches, methodologies, technology, functional knowledge of our clients business processes to drive continuous improvement in how we deliver.
• Typical processes that you will be required to plan, manage, and in some cases implement include data profiling on source systems, understanding how target data schema’s support business processes and functionality, facilitating and participating in source to target mapping processes including the development and documentation of transformation and data quality rules, designing end-to-end migration solution frameworks and building ETL jobs with required control components to ensure completeness, accuracy and integrity of data throughout the migration event. You will also be involved in defining cutover strategies and migration release plans to enable sufficient opportunity to test the migration solution.
• On a daily basis you will be expected to manage staff and team progress on backlog items, perform technical activities like design and build of data migration components in the ETL / ELT processes, manage the relationship with the client and report and manage the progress, status and risks of the data migration. Stakeholder management is a key requirement and as such, you will be required to engage with and manage various stakeholders, both internal to Deloitte and client specific, during project execution including executing required project administration tasks like actual vs budget monitoring and billing and collection activities.

Technical Competencies

• Practical knowledge of data quality principles, data profiling and data quality tools. Ability to assess, design data quality approaches and processes under supervision.
• Practical knowledge of source to target mapping tools and capabilities.
• Practical knowledge of data governance. Ability to assess, provide design input to data governance structures, and execute data governance capabilities i.e. policies and processes under supervision.
• Practical knowledge of master data and reference data management
• ​Practical knowledge of meta-data concepts, standards, processes and tools. Ability to design meta-data artefacts.
• Practical knowledge of integration methods, processes and tools. Ability to assess and design and execute data integration processes.
• Practical knowledge designing a technical solution framework (specifically for data migrations) that define at what granularity solution components are built to optimise team productivity and ease of solution maintenance.

Behavioural Competencies

• Good communication skills, both written and verbal
• Interpersonal and relationship building skills
• Desire to develop self
• Client delivery focus
• Adaptable and flexible
• Focus on quality
• Problem solving ability
• Analytical
• High learning ability and appetite

Qualifications

• Preference will be provided to candidates with Bachelor’s Degree in either:
• Information Technology or Business Informatics

Experience

• 3 to 5 years of data migration project experience with hands on experience in:
  • Defining migration strategy and approach
  • Source data discovery and profiling
  • Source to target mapping
  • Facilitating the definition of data transformation / quality rules and capturing these in suitable platforms / documents
  • Experience in working with business analysts and functional experts to understand key business functionality and scenarios and the data dependencies to enable these to provision required information at appropriate quality levels.
  • Managing a team of migration resources
  • Planning and execution of testing and mock cutovers including defining test cases.
  • Management and remediation of data related defects in testing processes.
  • Developing cutover plans
  • Hands on management of production data migration cutover processes and remediation of incidents during and post events.
• 5+ years of data management, data modelling, data architecture, data governance and/or data analytics experience
• Management Experience
• Practical experience with data tools such as SAS, SQL, Informatica, Talend, SAP data management tools, PowerBI, Qlik, SAP Hana Modelling.
• Working understanding of business functions and associated data domains
• Ability to assist clients in evaluating technologies that support the migration of data in their specific landscape
• Practical experience with programming languages such as SQL, Python, R, ABAP, Java, C# or .Net.
• Demonstrated ability with assisting businesses in deriving value from existing data
• Previous consulting experience will be advantageous

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Main Purpose of Job:

This is a development role involving requirements gathering as well as configuration and development. You will work alongside other CRM developers in our CRM and SharePoint team. Providing Dynamics CRM technical support.

Strategic Impact 

Software Development

• Producing high quality code that meets business requirements and is easily maintainable

Application Administration

• Microsoft Dynamics CRM and all other web applications hosted by GIS
• Any other application that might be added to the Application
• Housekeeping on all servers for mentioned above
• Escalation of unresolved issues to Management
• Perform regular system administration maintenance on above mentioned systems
• Adherence to all Deloitte Global and Local policies

Quality & Governance

• Manage Quality
• Adherence to Policies and Procedures
• System Availability
• Application Functionality and Data Integrity
• Corporate Governance
• Application Testing
• Application Audits

Ensure System Security

• Security Baseline
• Security Audits
• Security Reviews
• Pro-active Security Monitoring
• Application Patch Management

Operational Management

• Managing Client Expectations
• Meeting SOSA Agreement
• Improve Customer Satisfaction
• Application Service Recovery
• Managing Change Control, Incident and SIRT Processes
• Root Cause Analysis
• Business Knowledge related to own area
• Application Maintenance and Development
• Application Systems Administration
• Performance Capacity
• Management
• Managing Data
• Adherence to Policies and Procedures

Differentiators for this specific role

• Supporting the implementation of the CRM Dynamics Strategy.
• Administration of existing Microsoft Dynamics CRM environment.
• Administration, development and testing of the CRM solutions and websites.
• Check-in code in source control (TFS) and maintain version control.
• Custom development to meet business requirements using Visual Studio.
• Maintenance of existing solutions and code written for CRM.
• Communicate the capabilities of the CRM platform to the business units through meetings, workshops and presentations.
• Analysis and design of solutions / implementations.
• Assist in troubleshooting and resolving problems in the CRM environment with assistance of CRM Specialist Developer.
• Perform regular health checks on the CRM environment.
• Assess the capacity requirements of current and future CRM-based solutions and ensure that capacity upgrade initiatives are undertaken to address these requirements.
• Functional and technical specification documentation of own area of responsibility.
• Responsible for the 2nd and 3rd level support of the CRM environment.
• Responsible for the adherence to Statement of Service Agreement (SOSA’s) in terms of assisting users with the application(s) functional calls.
• Administration and maintenance of user securities and application configuration.
• Adherence to change control and incident management procedures.
• Testing of monthly Microsoft patches.

Talent Standards - Support Staff Capabilities:

• Living our Purpose - Identifies and embraces our purpose and values and puts these into practice in their professional life
• Influence - Builds relationships and communicates effectively in order to positively influence peers and other stakeholders
• Performance drive - Seeks opportunities to challenge self; teams with others across businesses and borders to deliver and takes accountability for own and team results
• Strategic direction - Understands objectives for clients and Deloitte, aligns own work to objectives and sets personal priorities
• Talent development - Develops self by actively seeking opportunities for growth, shares knowledge and experiences with others, and acts as a strong brand ambassador

Qualifications

Minimum Qualifications:

• Grade 12 certificate essential
• Microsoft programming competencies essential (ASP.NET / C#)
• Relevant Microsoft Dynamics CRM 2013
• IT Diploma or Degree
• Extending Microsoft Dynamics CRM 2013 - MB2-701
• Microsoft Dynamics CRM Customization and Configuration - MB2-703
• Microsoft Dynamics CRM 2013 Applications - MB2-700 IIS 8.5 or higher
• Microsoft Windows Server 2012
• SQL Server 2012
• HTML5 and Client Side Scripting (JavaScript, AJAX, DHTML, XSL, XSLT, XHTML, JQuery)
• ASP.NET or C# certification
• Stage Deployments (Development, Testing, User Acceptance Testing, Production)
• Understanding of Microsoft System Development Life Cycle
• Visual Studio 2012 or higher

Minimum Experience:

• 2 – 3 years’ experience in Microsoft web development technologies
• 2 - 3 years’ implementation and management of platform in a multi-server farm installation
• 3 years Dynamics CRM 2011 and 2013 development
• 2 years Dynamics CRM 2015 development
• 2 - 3 years’ experience in SQL server 2012 or higher
• 2 -3 years in Application Support
• Business Process Management
• Database administration

Additional information

Technical Competencies

• Good understanding of structured programming and database programming
• Good understanding of the systems development life cycle
• Basic Systems and Business Analysis skills
• Good working knowledge of the Microsoft Back Office environment

Behavioural Competencies

• Accountability
• Take ownership
• Ability to meet deadlines
• Ability to work under pressure and in a team environment
• Attention to detail i.e. accuracy essential for system administration and development work
• Logical thinker
• Good judgment
• Good listening skills
• Share knowledge within the team
• Innovative
• Good understanding of the systems development lifecycle process