Sales & Admin Jobs at HomeChoice Holdings Limited

Description

• homechoice is a leading South African homeware retailer. For over 35 years we’ve helped our customers create beautiful homes they love with an innovative range of quality products they can afford. 
• The ideal candidate for this role will be responsible for the overall management and day to day operations of the homechoice Showroom Retail Space

What you will love doing in this role

• To manage sales objectives and operational efficiencies
• Stock management in line with stock procedures , customer and visual display stock
• To ensure all instore communication is communicated accurately throughout the showroom
• Cash management
• Execution and implementation of monthly promotion and displays
• Security – management of store and well-being of staff
• To ensure all category specialists are fully trained
• Ensure that monthly intake and NSV targets are achieved
• To ensure that an exceptional customer experience is consistently achieved
• Stockroom management , minimizing GRs and cancellations
• Manage housekeeping
• Daily/Weekly/Monthly Reporting
• People Management
• Project Management

Requirements

What you'll need to do this role

• Relevant tertiary qualification (Sales & Marketing)
• Minimum of 5 years’ working experience within retail industry
• Working in the homewares retail industry would be highly advantageous
• Minimum of 5 years’ experience in leading a team within a sales target driven environment
• Experience using MS Office packages
• Must be available to work shifts, weekends and public holidays
• Clear credit and criminal record

What we will love about you

• Ethical and professional self-starter with high energy levels
• Excellent planning and organizational skills with a customer centric attitude
• Natural leader with the ability to mentor and inspire
• Deadline and target driven with great attention to detail
• Excellent communication and motivational skills with the ability to communicate at all levels
• Ability to work well under pressure and manage stress effectively
• Adaptable, flexible with loads of initiative

Behaviours we love 

• Wow my customer
  • Walk in my customers’ shoes
  • Deliver on my promises
  • Deliver insight-led solutions my customers need
• Treat the business as my own
  • Take accountability
  • Be curious, creative & explore opportunities
  • Do it right & at the right time
• Play as a team
  • Be helpful
  • Be inclusive
  • Find the fun

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Description

homechoice is a leading South African homeware retailer. For over 35 years we’ve helped our customers create beautiful homes they love with an innovative range of quality products they can afford.

The preferred candidate will assume accountability for overseeing both the general management and daily activities of the homechoice Showrooms within the Western Cape Region.

What you will love doing in this role

• Drive Organic Growth through innovation
  • Innovatively manage customer, channel, and promotional offers to ensure NSV is delivered
  • Achieve Net Factor as per business plan
  • Enhance the customer experience in showrooms
  • Insight-Led Customer Growth
  • Drive Mobile engagement and sales
• Expand into new markets
  • Experience and knowledge of retail space in the respective cluster
  • Find synergies between Sales Agents and Showrooms to expand the catchment
  • Execute activations within neighboring towns to drive new foot traffic
  • Optimize the usage of containers to help grow the business
• Optimize risk and drive efficiencies
  • Improve customer unclaimed rate
  • Improve banking details collection and documents at POS Mitigate risk (cash, banking, stock, and OHASA) to the area
  • improve fraud detection skills in-store through collaboration with Fraud and Training
• Showroom Management:
  • Enhance the visual display of our Showrooms to World Class standards. Showroom Manager experience.
• Talent Management
  • All employees have performance agreements (KPA's) in place to manage performance levels, that adequately reflect expected performance outcomes and define appropriate competencies and behaviors of the role
  • Improve overall skill levels within the area by ensuring personal development plans are in place to address development needs and career aspirations
  • Key personnel identified and ensure appropriate development plans/succession initiatives in place Promote staff engagement by ensuring adequate measures are in place to improve staff satisfaction and improve tenure
  • Manage performance in alignment with HR practices
• Leadership
  • Lead and develop a team of highly motivated and engaged Showroom Managers and staff
• Living the values
  • Live and behave in alignment to the company values and promises
• Execute Learning Plan
  • Evaluate current training and SOP's and suggest ways to improve  existing programs and also work together with functional experts to develop programs that achieve the defined learning and business objectives
  • Modify, revise, and update the content of existing training programs; creating course materials, to support content delivery and skill evaluations
  • Drive your own personal development through training

Requirements

What you’ll need to do this role

• Grade 12/Matric/NQF 4
• Diploma or Degree required in Retail management, business management, or similar 
• Minimum of 5 years experience in retail sales
• Minimum of 5 years experience in a management position
• A valid South African drivers license

What we will love about you

• Ethical and professional self-starter with high energy levels
• Excellent planning and organizational skills with a customer centric attitude
• Natural leader with the ability to mentor and inspire
• Deadline and target driven with great attention to detail
• Excellent communication and motivational skills with the ability to communicate at all levels
• Ability to work well under pressure and manage stress effectively
• Adaptable, flexible with loads of initiative

Behaviors we love

• Wow my customer
  • Walk in my customers’ shoes
  • Deliver on my promises
  • Deliver insight-led solutions my customers need
• treat the business as my own
  • Take accountability
  • Be curious, creative & explore opportunities
  • Do it right & at the right time
• play as a team
  • Be helpful
  • Be inclusive
  • Find the fun

go to method of application »

Description

homechoice is a leading South African homeware retailer. For over 35 years we’ve helped our customers create beautiful homes they love with an innovative range of quality products they can afford.

The ideal candidate for this role will be responsible for converting customers visiting the showroom into a sale through tangible product demonstration meeting the sales targets and for facilitating order captures, documentation gathering and administration. You will need to ascertain our customers immediate need and  have clear direction on product pricing and offers as aligned to catalogue to be able to sell features and benefits of each product and category. You will also provide customer query resolution as well as capture customer payments and refunds / credits.

What you will love doing in this role

• Enhancing the customers interaction through a positive sales & service experience
• Manage the customer journey account opening and order processing
• Product knowledge and pricing management
• Provide an exceptional customer experience
• Adhere to quality standards
• General housekeeping                 
• WFS Feedback
• Stock management
• Administration & Reporting                      

Requirements

What you’ll need to do this role

• Grade 12/Matric (Minimum Required)
• 1 years’ minimum experience in retail
• Must be available to work shifts, weekends and public holidays
• Working in the homewares retail industry would be advantageous

What we will love about you

• Energetic with a positive attitude
• Persuasive skills
• Ability to work independently as well as within a team
• Excellent communication skills
• Good analytical ability and attention to detail
• Resilient and change orientated

Behaviors we love

• Wow my customer
• Walk in my customers’ shoes
• Deliver on my promises
• Deliver insight-led solutions my customers need
• treat the business as my own
• Take accountability
• Be curious, creative & explore opportunities

Do it right & at the right time

• play as a team
• Be helpful
• Be inclusive
• Find the fun