Job Opportunities at NTT Ltd.

Working at NTT

• The Sales Specialist role is a quota-bearing sales persona and the purpose is to primarily pursue and land qualified leads identified by the Client Management team and Lead Generation Representatives. The Sales Specialist will identify new opportunities from a selection of existing accounts, and present solutions, value propositions, partner configurations, cost structures, and revenue models to the client that meet their needs. The SS will work directly with clients at a variety of levels, as well as internal subject matter experts.
• A substantial amount of time will be spent on engaged selling or supporting the sales process in partnership with Client Managers. Contribute to the pre-sales process by working with pre-sales architects to create the best solution design for the client.
• Building and developing excellent stakeholder relationships with new and existing clients, whilst developing new business channels and territories will be a core focus of this role.

Responsibilities
Domain and industry Subject Matter Expert

• Maintain Subject matter expertise in a technology domain, multiple domains or solutions set
• Support the closure of sales based on technology domain knowledge
• Address the technology conceptual challenges during the sales process
• Maintain a high level of relevant product and service knowledge to have meaningful conversations with potential and existing clients
• Maintain awareness of the competitive landscape, market pricing, and strategy and how to penetrate a new market
• Contribute to the knowledge base of NTT Ltd’s solutions and services within a practice area or service area by sharing best practices with internal teams, as well as client teams
• Work with relevant technology vendors and ensure a deep understanding of their solutions and how they can contribute to our own solutions set

Client interaction and engagement, and understanding

• Uncover and understand client business goals
• Articulate the solution/deliverables that the client requires, as opposed to the products that they need to buy
• Articulate our value propositions throughout all steps in the sales process
• Conduct functional gap analysis and address business issues raised by clients
• Prepare and conduct client workshops and presentations
• Establish relationships with multiple client stakeholders and secure deals with clients to achieve assigned sales quotas and targets
• Use understanding of the client’s business and depth of knowledge on the technology-specific solution to personalize the recommended solution in line with the client’s need

Opportunity identification and closing sales

• Be able to spot new sales opportunities within an account and work with the sales teams to drive them to closure
• Pursue and land qualified leads identified by the client managers and other lead generation sources
• Work alongside Client Managers to support the sales process, position technology solutions, and close the deal

Execute on the sales strategy

• Support the wider territory sales plan and execute the sales strategy, and based on that define your own plan for your solution to achieve your sales targets
• Develop and maintain clear account plans for appropriate clients and targets
• Discover, forecast, and run opportunities in the medium and long-term

Defining deals

• Scope and document solutions to meet customer requirements
• Identify, assess and highlight client risks that could prove detrimental to the client’s organization and credibility

Supporting the Sales process

• Collaboratively work with sales teams, especially Client Managers, to successfully close the deal
• Partner with internal teams to ensure the scope of work and proposals are tracked and managed
• Work closely with other in-territory counterparts and matrix teams to achieve the shared goal of growth
• Use NTT Ltd.’s sales methodologies and tools such as target plans, opportunity plans, and account plans to drive the sales process
• Develop and implement an opportunity plan, to provide regular check-ins with the primary point of contact and have an established process for getting buy-in from all stakeholders

Knowledge, Skills, and Attributes Required

• Demonstrate success in achieving and exceeding sales and financial goals
• Mastery in developing and encouraging meaningful customer relationships up to C-level, particularly CFO’s and CPO’s
• Delivery of engaging sales presentations.
• Proficiency in team selling approach
• In-depth knowledge of competitors and ability to apply competing successful sales strategies
• Ability to define sales strategy
• You will have a client-centric approach, able to understand customer problems and find best-fit solutions
• Flexible to adapt quickly to short, new missions or urgent deadlines
• Negotiation skills to craft solutions that are beneficial to customers, partners, and NTT overall
• Strong business acumen
• Client Engagement and management Skills
• Sales Solution Skills
• You are a phenomenal teammate, you know how to drive sales teams and collaborate with them

Required experience

• Solid sales experience in a technology or services environment
• Sound understanding of IT Managed Services environment
• Demonstrable experience of solution-based selling with a proven track record of sales over-achievement
• Prior experience in selling complex solutions and services to C-Level clients
• Experience in resolving a wide range of issues in creative ways to meet targets and objectives
• Strong experience in networking with senior internal and external people in the specialist area of expertise
• Expert level capability and the ability to work independently with little instruction on day-to-day workload

Required Qualifications and Certifications

• A Degree in a Technical or Sales field is preferred but not essential
• Negotiation Skill methodologies such as Scotworks
• Solution Selling/SPIN skills
• Desirable: AWS Cloud Practitioner Essentials Training, MS Azure Fundamentals Training, or latest equivalent are also desirable

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Key Roles and Responsibilities:

• Work closely with Platform Specialists to receive detailed business/user requirement specifications that identify the goals of the program
• Assist with the preparation of a technical requirements document, including systems and flowcharts that diagrammatically show how the information will flow through the computer and its peripheral or related equipment
• Analyze business requirements and ensure that the designed solution meets those requirements
• Transform the detailed requirements into a complete, detailed systems design document that focuses on how to deliver the required functionality
• Perform proof of concept if required
• Compile detailed technical specifications based on their designs for developers or IT Programmers to implement
• Convert a design into a complete information system. This includes acquiring and installing the systems environment, creating and testing databases, preparing test case procedures, preparing test files, coding, compiling, refining programs, and performing test readiness review and procurement activities
• Ensure that throughout the development phase, the process is documented including the development procedures for application use and security
• Oversee the testing of the program prior to its deployment and release
• Examine any program errors in logic and data and make the necessary recommendations to correct the program as required and/or escalate the problem accordingly
• Works with the required teams to assist with the installation and deployment of the application
• Assist with implementation preparation and implementation of the solution into a production environment
• Assist with the resolution of any problems identified in the integration and test phases
• Support all the code sets and implementations that have been implemented in production in accordance with defined Service Level Agreements (SLAs) for the business
• Write and distribute the task descriptions in a production environment to operate and maintain the solution that has been designed and implemented
• Assist with post-implementation process reviews

Knowledge, Skills, and Attributes:

• Expert knowledge on multi-technology application design best practices which enable them to act as trusted advisors to internal clients on optimal application designs
• Ability to take holistic views of application environments, including hardware platforms, applications, databases, operating systems, and storage
• Ability to work with abstract concepts and have sound problem solving and analytical skills
• Strong people interaction and collaboration capability
• Deep technical understanding of development and platform engineering
• Excellent client-centricity with the ability to focus on business outcomes
• Highly Organized and planned individual
• Self-starter and self-managed
• Strategic ability to define the technical direction in the portfolio of products including technical strategies and plans and execution plans
• Strong stakeholder and relationship management
• Excellent communication skills to effectively interact with a variety of stakeholders, including the technical teams and clients
• Ability to demonstrate impeccable attention to detail and work well within a team environment
• Good knowledge of project management principles to ensure that projects with clients are executed accordingly
• Ability to continuously contribute to the improvement of internal effectiveness by contributing to the improvement of current methodologies, processes, and tools

Academic Qualifications and Certifications:

• Typically requires extensive related experience with a Bachelor’s or equivalent degree
• Relevant Certification beneficial
• Relevant DevOps certifications beneficial
• Agile related certifications are preferable

Required Experience:

• Demonstrated years of Software Development and Support experience
• Demonstrated years of experience deploying software solutions to clients in an outsourced or similar IT environment
• Demonstrated experience working in a multi-team environment across multiple geographies
• Programming/development experience including Agile processes such as SCRUM, KANBAN