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Senior QA Tester 

• If you are thinking about getting into the NGO space and out of corporates to fulfil a purpose for the good of others then take a look at the spec below.

Cape Town, Southern Suburbs

R35k CTC

1. Current technologies worked on - they develop web applications using C# and PHP, front ends are JQuery, HTML5 and Bootstrap. There are a number of 3rd party applications that would need user testing and monitoring as well both automated and manual.

You should have:

• Have staff management/mentoriship experience
• Have a minimum of four years related work experience with references
• Have excellent communication skills
• Hold a valid South African Identity document
• Should have a valid driver’s license
• Hold an IT tertiary qualification in software testing/development
• Willing to work in an agile environment where changes are frequent, and technologies evolve

You will be doing:

• Manage a team of QA testers
• Provide or recommend training to staff on QA tools and methodologies
• Manage external QA service providers and vendors
• Create, maintain and enforce IT QA Benchmarks
• Create Service Level Agreements for all IT services measuring things such as up time and turnaround time
• Create and maintain qualitative surveys to analyse user experiences
• Maintain dashboards summarising service availability
• Participate in the requirements gathering process, focus on non-functional requirements such as reliability and fault tolerance
• Assess project plans and determine whether protocols are being followed
• Create QA plans for each project with deliverables and reporting timelines
• Carry out tests and evaluation throughout the project life cycle, iteratively evolving the QA plan
• Identify and prioritise key risks based on impact/urgency

Technical Skills:

• Experience with web application and cloud technologies
• Experience with database technologies such as MySQL or MSSQL
• Comfortable working in different development environments, programming languages and frameworks
• Good software development and code analysis skills (understanding)
• Experience in software test automation and performance testing tools
• Experience working in a continuous deployment/integration pipeline
• Excellent at producing test cases from user stories
• Ability to thoroughly investigate, analyse and test IT systems
• Excellent communication, summarising information into concise and clear reports

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The main purpose for the job is to:

The primary purpose of the role is to provide product support for clients using the company’s products. This is achieved by attending to customer queries as well as identifying product issues/enhancements and query trends.

Key Roles and Accountabilities:

• Provide 1 and 2nd line product support to customers
• Liaise with the development team to identify and solve issues
• Identify customer training needs
• Identify and raise product improvements and/or bugs by analysing support requests
• Contribute to improvements in training material
• Contribute to the product knowledge base

Core Competencies

• Excellent verbal and written communication skills
• Excellent client interaction and client service skills
• Excellent problem-solving skills

Qualifications and Experience

• Knowledge and experience in database technologies including SQL queries
• Knowledge and experience in Microsoft .Net software development technologies
• Knowledge and experience in Networking and communications technologies