Job Vacancies at ACI Worldwide

As a Scrum Master in Cape Town, South Africa you will join a diverse, passionate team, dedicated to making possibilities happen in the payments industry!

Job Summary:

• Coaches Scrum team to deliver value incrementally, using best Agile/Scrum practices. Drives the execution of sprints by removing impediments, facilitating agile meetings, backlog reviews, sprint planning, sprint reviews, reporting (burndown charts, task progress) and day-to-day decision making. Drive retrospective meetings to help the team become more productive over time.
• Facilitates an environment for the Scrum team to organize themselves around their work, helping them become self-aware to what is blocking results, and to influence them to become self-correcting, self-organizing and continuously improving the way they work. Utilizes strong listening and observation skills to engage the Scrum team when necessary to build connections.
• Guides the team and organization on how to use Agile/Scrum practices and values to get the most out of self-organization to fill intentional gaps left in the Agile/Scrum frameworks. Facilitates discussion, decision making and conflict resolution while getting the work done without coercion, assigning, or dictating the work. Assesses the Scrum maturity of the team and organization and coaches the team to higher levels of maturity at a pace that is sustainable and comfortable for the team and organization.

Role Responsibilities: 

• Coach the team on the Scrum framework/practices: sprint planning, daily stand-ups, sprint review, sprint retrospective. Coach Scrum team members who are new to Scrum/Agile apply the Scrum process and adopt an Agile culture and mindset.
• Arrange and facilitate daily stand-ups, facilitate meetings, schedule meetings, reviews and decision-making processes in order to ensure quick inspection and proper use of adaptation process.
• Help to motivate the team and keep them excited with a consistent focus on continuous improvement for the team and business. Protect team from outside distractions.
• Find and work to remove impediments or guide the team to remove these impediments by finding the right personnel to remove them.
• Facilitate internal and external communication, improving transparency, and radiating information.
• Perform other duties as assigned.
• Understand and adhere to all corporate policies to include but not limited to the ACI Code of Business Conduct and Ethics.
• Knowledge, Skills and Experience required for the job:

Bachelor’s Degree or equivalent work experience.

• 5+ years previous Scrum Master or project management experience and/or relevant experience
• within a software development environment.
• Preferred Knowledge, Skills and Experience needed for the job:
• Knowledge of Agile methodology and frameworks. Strong knowledge of scrum theory, rules and practices.
• Knowledge about tasks, backlog tracking, burndown metrics, velocity, user stories etc.
• Basic knowledge of software development processes and procedures to understand team needs.
• Scrum Master Certified preferred.
• Ability to understand and drive toward commitment to deliver the product on time.
• Excellent leadership and organizational skills.
• Demonstrates strong accountability.
• Strong verbal and written communication skills.
• Strong analytical and problem-solving skills.
• JIRA experience a plus.

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Job Summary:

Directs the planning, development, implementation, administration and budgeting of most or all of the following human resource functions: employment, compensation, benefits, employee relations, equal employment opportunity, organizational development, affirmative action, HRIS training, and health and safety services programs. Advises company management in personnel policy and program matters, making or recommending appropriate decisions as consistent with strategic direction. Selects, develops and evaluates personnel to ensure the efficient operation of the function.

Job Responsibilities:

• Reporting to the Director of HR in EMEA and will be responsible for the HR functions for South Africa, partnering with regional and international managers.
• HR Business Partner to business managers on all areas of HR including; compensation and benefits, performance management, employee relations, company culture and employee engagement.
• Coordinates human resources programs and processes with corporate headquarters in Miami USA. Will have exposure to global issues and will work directly with global human resources staff when appropriate.
• Oversees and manages organization development programs.
• Manages and coordinates the performance management system, and other human resources information systems globally.
• Perform other duties as assigned.
• Understand, Adhere and Enforce all Corporate Policies to include but not limited to ACI Code of Ethics and Global Information Security.

Knowledge, Skills and Experience required for the job:

• Bachelor's degree Human Resources, Business Administration, or related area
• 4-7 years related work experience within a HR Generalist position.