Top Jobs at Empact Group

Job Description

• We are looking for a dedicated and experienced Area Manager to oversee the cleaning operations within a designated region. The Area Manager will be responsible for managing a team of cleaners, ensuring high standards of cleanliness and hygiene are maintained at all times, and meeting client expectations.

Qualifications:

• Grade 12
• Minimum 5 Years’ experience in cleaning, Hygiene and Facilities Management is compulsory
• Proven experience in a similar role, preferably in a commercial cleaning or facilities management setting
• Strong organizational and leadership skills
• Excellent communication and interpersonal abilities
• Knowledge of cleaning techniques and best practices
• Ability to work independently and handle multiple tasks simultaneously
• Valid driver's license and access to a reliable vehicle

Competencies required:

• Problem solving & decision making, Customer Relationship Building, Communication, Team Leadership, Financial & Business acumen, Assertiveness; Negotiation; Analytical Thinking; Tolerance for Stress; Resilience.  

Key areas of responsibility:  

• Manage a team of cleaners, including hiring, training, scheduling, and performance management
• Conduct regular inspections of facilities to ensure cleanliness standards are met
• Develop and implement cleaning schedules and procedures
• Maintain relationships with clients and address any concerns or issues in a timely manner
• Monitor cleaning supplies and equipment inventory and make necessary orders
• Ensure compliance with health and safety regulations
• Provide regular reports to senior management on cleaning operations and performance

Employee Management

• Manage all subordinates in accordance with sector strategy, contract specification, and statutory regulations
• Ensure that all subordinates adhere to working standards as per the respective service level agreement and Business Standards
• Ensure that company image and reputation is upheld, and employees adhere to uniform regulations
• Arrange counselling and effect wellness campaigns within each site
• Monitor and verify employee time schedules as per shift agreements
• Employees leave management
• Regularly communicate changes and general information to all employees per site  

Industrial Relations Support

• Maintain discipline by using the company’s disciplinary code and procedure, as well as attending to grievances.
• Preparation of contingency plan for strikes and stay away.
• Appraising staff by way of verbal direction and performance appraisal for supervisory level and above.
• Adherence to company policy and procedure
• Manage Union relationships

Recruitment

• Efficiently source temporary employees in accordance with labour legislation and internal process and policy
• Ensure that employee head count on site is in line with the agreed head count costing
• Approval process to be followed when hiring new staff
• To ensure that staff members sign their engagement contract before they start work on site
• To ensure that all onboarding forms are submitted to payroll on time

Systems and Process

• Ensure that PRP hours are approved on time
• Adhere to on time salary payments

Site management

• Ensure that correct resources and employees are transported to site
• To carry out regular inspections
• To be responsible for the prompt attention to the communications book procedure.
• To attend certain regular meeting with clients, where minutes need to be taken.
• All problems to receive prompt action
• Usage of the AM tool for each site
• Audits and inspections
• Site inspections on regular basis
• Maintain overall client expenses on site

Business development

• Work with Contract managers to upsell clients
• Build and maintain client relationships
• Have an in-depth knowledge of business products and value proposition

Training & development

• Facilitate Annual training, on the job training, statutory training and learnerships
• Be involved in talent Incubation initiatives    

Health & Safety

• Hazard Identification and Risk Assessments are completed
• Equipment is in good working order.
• Uniforms are sufficient and in good condition.
• Personal Protective Equipment is supplied as per site and scope hazards identified.
• Toolbox talks are done twice a week by the Contract Manager.
• Current Safety Data Sheets are available on chemicals used on site.
• Staff medicals where necessary are available.
• Waste Management Procedures.

Closing Date 24 July 2026

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Job Description

• As a Regional Manager for Supercare, you will oversee cleaning operations across multiple sites within your designated region. Your primary focus will be on ensuring high standards of cleanliness, safety, and service delivery while leading a team of cleaning staff to achieve operational efficiency and customer satisfaction.

Key Responsibilities

• Develop and implement operational plans to enhance cleaning standards across various locations.
• Monitor and evaluate the performance of cleaning teams, providing guidance and support to ensure adherence to company policies and procedures.
• Conduct regular inspections of facilities to ensure compliance with health and safety regulations and cleanliness standards.
• Engage with clients to address concerns, gather feedback, and maintain strong relationships to promote service satisfaction.
• Manage budgets and resources effectively to optimize operational costs while maintaining quality service delivery.
• Recruit, train, and develop cleaning staff, fostering a positive work environment and promoting professional growth.
• Coordinate with other departments to streamline operations and improve overall service efficiency.
• Analyze performance data and prepare reports to inform management decisions and strategic planning.

Requirements

• Proven track record in managing cleaning operations, preferably within a regional or multi-site context.
• Strong understanding of cleaning industry standards, safety regulations, and best practices.
• Excellent leadership and team management skills, with the ability to motivate and develop staff effectively.
• Strong communication and interpersonal skills, adept at building relationships with clients and team members.
• Demonstrable experience in budget management and resource allocation.
• Proficient in utilizing technology and software for scheduling, reporting, and operational management.

Preferred Qualifications

• Experience in a similar role within the facilities management or cleaning industry.
• Business Management Qualification preferred 
• Relevant certifications in cleaning management or health and safety standards.
• Familiarity with quality management systems and performance improvement methodologies.

Closing Date 24 July 2026

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Purpose of the role:

• We are seeking a driven and experienced Regional Manager to oversee multiple healthcare locations within our organization. The Regional Manager will be responsible for driving operational success, leading teams based in our in-office restaurants and ensuring consistent execution of company standards across all locations within their region.
• The ideal candidate will have strong leadership skills, a proven track record of meeting and exceeding sales targets, and the ability to effectively manage a geographically dispersed team.

Education and Experience:

• Matric / Grade 12 (Bachelor's degree advantageous)
• At least 5 years’ experience in the services industry with a minimum of 2 years in a regional or multi-unit management role
• Experience in the food industry will be advantageous
• A good understanding of budgeting and profit & loss accounts
• Exposure to industrial relations on a shop floor level
• Proven track record of meeting and exceeding sales targets and operational goals
• Excellent problem-solving and decision-making abilities
• Proficiency in Microsoft Office Suite and other relevant software applications
• Flexibility to travel regularly within the region
• A good working knowledge of HSE
• Healthcare experience required

Knowledge, Skills and Competencies:

• Excellent interpersonal and leadership skills
• Sound administration skills
• Ability to adapt to a changing environment and priorities effectively
• Ability to work flexible hours when required
• Excellent customer services skills
• Excellent communication skills
• Presentation skills
• Financial Acumen
• Report writing
• Leadership Skills
• People Management Skills
• Consequence management
• Results orientation
• Driven, self-motivated
• Problem solving skills
• Negotiation Skills

Key Areas of Responsibility:

• Authorize monthly wage input documents, new engagements, terminations and pay rate changes
• Develop and implement strategies to drive revenue growth and increase profitability
• Manage Unit/Catering Managers to ensure operational issues relevant to the business are resolved
• Manage units to ensure profitability, sustainability as well as secure future business
• Ensure contractual obligations are met and manage contracts within Service Level Agreements
• Manage and support diverse teams of clients to ensure realisation of strategic goals
• Facilitate training and development of Catering Managers in order to improve service offerings and maintain relevance
• Ensure labour force planning is adequately done and managed in relation to budget
• Ensure unit costs and expenditure, within region, are tightly managed 
• Ensure fixed and other assets are managed and regularly audited
• Manage and exceed client expectations in line with statutory Health, Safety and Environmental policies
• Accurately manage all the financials of each unit with the support of the unit or project Manager
• Attend all relevant meetings with clients and management teams and ensure communication to units
• Regularly meet with the client to ensure success of the contract
• Keep clients up to date in relation to progress made or areas of concerns
• Continuously build the relationship with the client
• Must have the ability to engage with union officials at the highest level
• Stay informed on industry trends and market conditions to inform decision-making and strategic planning.

Additional Considerations:

• Driver's License with own vehicle
• This is a highly pressurized environment with long hours

Closing Date 17 July 2026

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The Main Purpose of the job

• To perform a variety of tasks associated with food production, front of house services and any general support required with regard to all Health & Safety and Food Safety regulations.

Education and Experience required:

• Working experience in Hospitality Industry is essential
• Matric essential
• Customer service experience is an advantage
• Food and Beverage or Culinary Arts qualification would be an advantage.

Knowledge, Skills and Competencies:

• Knowledge of basic food preparation
• Communication skills
• Takes pride in personal appearance and hygiene
• Passionate about delivering a world class service to our clients and customers

Key areas of responsibility:

• Perform a variety of tasks associated with food production
• General support required front and back of house

Closing Date 17 July 2026

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Job Description

• We are looking for a dedicated and experienced Area Manager to oversee the cleaning operations within a designated region. The Area Manager will be responsible for managing a team of cleaners, ensuring high standards of cleanliness and hygiene are maintained at all times, and meeting client expectations.

Qualifications:

• Grade 12
• Minimum 5 Years’ experience in cleaning, Hygiene and Facilities Management is compulsory
• Proven experience in a similar role, preferably in a commercial cleaning or facilities management setting
• Strong organizational and leadership skills
• Excellent communication and interpersonal abilities
• Knowledge of cleaning techniques and best practices
• Ability to work independently and handle multiple tasks simultaneously
• Valid driver's license and access to a reliable vehicle

Competencies required:

• Problem solving & decision making, Customer Relationship Building, Communication, Team Leadership, Financial & Business acumen, Assertiveness; Negotiation; Analytical Thinking; Tolerance for Stress; Resilience. 

Key areas of responsibility:  

• Manage a team of cleaners, including hiring, training, scheduling, and performance management
• Conduct regular inspections of facilities to ensure cleanliness standards are met
• Develop and implement cleaning schedules and procedures
• Maintain relationships with clients and address any concerns or issues in a timely manner
• Monitor cleaning supplies and equipment inventory and make necessary orders
• Ensure compliance with health and safety regulations
• Provide regular reports to senior management on cleaning operations and performance

Employee Management

• Manage all subordinates in accordance with sector strategy, contract specification, and statutory regulations
• Ensure that all subordinates adhere to working standards as per the respective service level agreement and Business Standards
• Ensure that company image and reputation is upheld, and employees adhere to uniform regulations
• Arrange counselling and effect wellness campaigns within each site
• Monitor and verify employee time schedules as per shift agreements
• Employees leave management
• Regularly communicate changes and general information to all employees per site  

Industrial Relations Support

• Maintain discipline by using the company’s disciplinary code and procedure, as well as attending to grievances.
• Preparation of contingency plan for strikes and stay away.
• Appraising staff by way of verbal direction and performance appraisal for supervisory level and above.
• Adherence to company policy and procedure
• Manage Union relationships

Recruitment

• Efficiently source temporary employees in accordance with labour legislation and internal process and policy
• Ensure that employee head count on site is in line with the agreed head count costing
• Approval process to be followed when hiring new staff
• To ensure that staff members sign their engagement contract before they start work on site
• To ensure that all onboarding forms are submitted to payroll on time

Systems and Process

• Ensure that PRP hours are approved on time
• Adhere to on time salary payments

Site management 

• To carry out regular inspections
• To be responsible for the prompt attention to the communications book procedure.
• To attend certain regular meeting with clients, where minutes need to be taken.
• All problems to receive prompt action
• Usage of the AM tool for each site
• Audits and inspections
• Site inspections on regular basis
• Maintain overall client expenses on site

Business development

• Work with Contract managers to upsell clients
• Build and maintain client relationships
• Have an in-depth knowledge of business products and value proposition

Training & development

• Facilitate Annual training, on the job training, statutory training and learnerships
• Be involved in talent Incubation initiatives    

Health & Safety

• Hazard Identification and Risk Assessments are completed
• Equipment is in good working order.
• Uniforms are sufficient and in good condition.
• Personal Protective Equipment is supplied as per site and scope hazards identified.
• Toolbox talks are done twice a week by the Contract Manager.
• Current Safety Data Sheets are available on chemicals used on site.
• Staff medicals where necessary are available.
• Waste Management Procedures.

Closing Date 31 July 2026