Regional Manager- JHB at Empact Group

Job Description

• As a Regional Manager for Supercare, you will oversee cleaning operations across multiple sites within your designated region. Your primary focus will be on ensuring high standards of cleanliness, safety, and service delivery while leading a team of cleaning staff to achieve operational efficiency and customer satisfaction.

Key Responsibilities

• Develop and implement operational plans to enhance cleaning standards across various locations.
• Monitor and evaluate the performance of cleaning teams, providing guidance and support to ensure adherence to company policies and procedures.
• Conduct regular inspections of facilities to ensure compliance with health and safety regulations and cleanliness standards.
• Engage with clients to address concerns, gather feedback, and maintain strong relationships to promote service satisfaction.
• Manage budgets and resources effectively to optimize operational costs while maintaining quality service delivery.
• Recruit, train, and develop cleaning staff, fostering a positive work environment and promoting professional growth.
• Coordinate with other departments to streamline operations and improve overall service efficiency.
• Analyze performance data and prepare reports to inform management decisions and strategic planning.

Requirements

• Proven track record in managing cleaning operations, preferably within a regional or multi-site context.
• Strong understanding of cleaning industry standards, safety regulations, and best practices.
• Excellent leadership and team management skills, with the ability to motivate and develop staff effectively.
• Strong communication and interpersonal skills, adept at building relationships with clients and team members.
• Demonstrable experience in budget management and resource allocation.
• Proficient in utilizing technology and software for scheduling, reporting, and operational management.

Preferred Qualifications

• Experience in a similar role within the facilities management or cleaning industry.
• Business Management Qualification preferred 
• Relevant certifications in cleaning management or health and safety standards.
• Familiarity with quality management systems and performance improvement methodologies.

Closing Date 24 July 2026