Top Jobs at Sanlam Group

Calling all Matriculants and Actuarial students

• For 100 plus years we have been in the business of planning futures – it is more than our job, it is our trade. Our attitude is one of proper dedication to doing what we do exceptionally well. To ensure you live with confidence.

Actuarial bursaries

• Part of our commitment to our trade is recognising that for one to be a master in their trade, support is a key ingredient. 
• That is why we offer bursaries to scholars who have enrolled to study Actuarial Science in 2027 as well as current students in their 1st/2nd/3rd year of Actuarial Science studies.

Who are we looking for

Undergraduate Studies

• Current full time Actuarial Science students (SA citizens) who are in their 1st, 2nd or 3rd year of studies. If you demonstrate academic ability and a will to succeed, then you are just who we’re looking for.

School leaving learners who intend to study Actuarial Science in 2027

• If you are a whiz at maths, enjoy a good challenge by solving difficult problems and are willing to remain focused and disciplined through years of studying and training, then you are just who we’re looking for.

What do we offer

• Tuition and accommodation fees
• General allowance (Books and pocket money)
• Mentoring and academic support from Sanlam actuarial professionals
• Vacation work and networking opportunities with Sanlam staff
• Guaranteed employment after completion of studies
• Continued support and payment towards actuarial board exams  
• Range of work rotation opportunities across a broad spectrum of disciplines

What do we require?

Undergraduate Studies

Academic results:

• Full academic Transcripts
• Proof of registration and/or Fee Statement
• Copy of matric certificate
• Copy of ID
• Comprehensive CV focusing on Academics, Extra-mural activities and Leadership skills

A motivation to support your application that answers the following questions:

• In your own words, can you describe what an actuary does?
• Why do you want to study actuarial science?
• Why do you believe you have what it takes to become an actuary?
• Why should Sanlam choose you to be a bursary holder?
• If you are not successful at becoming an actuary, what other career paths are you considering?

School leaving learners who intend to study Actuarial Science in 2027

Academic results:

• Final 2025 Grade 11 results 
• Grade 12 mid-year 2026 results
• NBT results (only if available) 
• Final grade 12 results may be used as determining factor
• An above 90% score in Mathematics and an overall A aggregate
• Comprehensive CV focusing on Academics, Extra-mural activities and Leadership skills

A motivation to support your application that answers the following questions:

• In your own words, can you describe what an actuary does?
• Why do you want to study actuarial science?
• Why do you believe you have what it takes to become an actuary?
• Why should Sanlam choose you to be a bursary holder?
• If you are not successful at becoming an actuary, what other career paths are you considering?

Closing Date: 30 June 2026

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Position Overview

• The Platform Engineer is responsible for designing, building, and maintaining the internal developer platform that enables software engineering teams across Sanlam Fintech to deliver value efficiently and reliably. This role focuses on creating self-service infrastructure abstractions, standardised tooling, and automated workflows that reduce cognitive load on development teams while enforcing organisational best practices for security, compliance, and operational excellence.
• You will work at the intersection of software development and infrastructure operations, applying software engineering principles to infrastructure challenges. Your primary customers are fellow engineers, and your success will be measured by developer productivity, platform adoption, and reduction in operational toil across multiple diverse teams.

What will you do?

Internal Developer Platform & Portal

• Design and implement self-service developer portals and golden paths that enable development teams to provision infrastructure, deploy applications, and manage services independently
• Build and maintain internal developer portal capabilities that provide service catalogues, documentation, and operational dashboards
• Create intuitive abstractions that hide infrastructure complexity while maintaining flexibility for diverse team requirements

Infrastructure as Code & Cloud Architecture

• Develop and maintain reusable Terraform modules and CloudFormation templates that encode organisational standards for AWS resources
• Design and implement serverless architectures using AWS Lambda, API Gateway, Step Functions, and related services optimised for cost and performance
• Apply clean architecture principles and domain-driven design to platform component boundaries and infrastructure organisation

CI/CD & Automation

• Build and maintain CI/CD pipelines using GitHub Actions that enforce security scanning, quality gates, and deployment best practices
• Implement GitOps workflows and automated deployment strategies including blue-green and canary deployments
• Leverage AI tools (Claude, GPT) to accelerate development, improve automation quality, and enhance documentation

Container Orchestration & Kubernetes

• Deploy, operate, and optimise Kubernetes clusters (EKS) and containerised workloads
• Develop Helm charts, Kubernetes operators, and standardised deployment manifests for platform consumers

Observability & Reliability

• Implement comprehensive observability using Datadog including custom dashboards, alerts, and SLO tracking
• Define and monitor platform SLIs, SLOs, and error budgets to ensure reliability standards are met

Cross-Team Collaboration & Enablement

• Work across multiple diverse teams to identify optimisation opportunities and drive adoption of platform capabilities
• Collaborate with development teams to understand their needs and build appropriate abstractions that improve their workflows
• Maintain comprehensive documentation in Confluence and manage work effectively using Jira and the Atlassian suite

Qualification and Experience

• 5+ years of experience in software engineering, DevOps, platform engineering, or site reliability engineering
• Demonstrated experience building and operating production infrastructure at scale
• Track record of improving developer productivity and implementing self-service capabilities
• Experience working across multiple teams to drive adoption of platform capabilities
• Relevant tertiary qualification in Computer Science, Engineering, or related field (or equivalent practical experience)

What will make you successful in this role?

Cloud & Infrastructure

• AWS: Strong proficiency with core services including Lambda, API Gateway, ECS/EKS, S3, RDS, DynamoDB, CloudWatch, IAM, and VPC. Experience designing serverless architectures
• Infrastructure as Code: Expert-level Terraform skills with experience writing reusable modules. Proficiency with AWS CloudFormation
• Kubernetes: Experience deploying and operating Kubernetes clusters, writing Helm charts, and managing containerised workloads

Development & Automation

• Programming: Strong proficiency in at least one of: Python, Java, Node.js, or Rust. Ability to write production-quality code for platform tooling and automation
• CI/CD: Experience designing and implementing CI/CD pipelines using GitHub Actions. Understanding of GitOps principles
• Version Control: Advanced GitHub skills including branching strategies, pull request workflows, and repository management

Architecture & Design

• Cloud Architecture: Understanding of serverless patterns, event-driven architectures, and cloud-native design principles
• Software Architecture: Knowledge of clean architecture principles and domain-driven design (DDD) patterns

Observability & Tooling

• Monitoring: Experience with Datadog (or similar) for metrics, logging, APM, and alerting. Understanding of SLIs, SLOs, and error budgets
• Collaboration Tools: Proficiency with Atlassian suite (Jira, Confluence) for documentation and project management
• AI Tools: Experience using AI assistants (Claude, GPT) effectively for development acceleration and automation

Nice-to-Have Skills

• Experience designing and implementing internal developer portals (Backstage, Port, or custom solutions)
• Service mesh experience (Istio, Linkerd) and advanced Kubernetes patterns
• FinOps experience and cloud cost optimisation strategies
• Security automation and DevSecOps practices including SAST, DAST, and container scanning
• Experience with multiple programming languages from the required list
• Financial services or fintech industry experience
• AWS certifications (Solutions Architect, DevOps Engineer).
• Experience with event-driven architectures using Kafka, EventBridge, or SNS/SQS.

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What will you do?

• The purpose of the role is to provide new and existing clients with professional and relevant financial advice, planning and products (sales) that are suited to their needs and requirements.
• Undertake the procurement of sustainable business of a high quality, in accordance with the business targets set. Maintain and service these clients as part of a long- term relationship which builds loyalty to the brand and generates ongoing advice and sales.
• Undertake these activities within a compliant and ethical manner which results in the building and sustaining the Sanlam Group business and brand.

What will make you successful in this role?

Assist in growing the Sanlam Adviser Business

• Be committed to the marketing plans and targets set for growing and developing the business as set forward by the distribution strategy.
• Apply knowledge and understanding of market segmentation and customer profiles to support sales and growth within the defined market.

Undertake relevant behaviours to attain targets relating to:

• Revenue generation (Single and recurring premiums)
• Activity quotas
• Promote the Sanlam brand
• Treating customers fairly to be applied to all client engagements
• Role is aligned to your personal career aspirations

Networking, prospecting and leads generation

• Face to face interactions, social or business, to create business opportunities.
• Prospecting of new clients through creative opportunities such as business/social networks, associations or ad hoc presentations.
• Turning trusted relationships into business relationships.
• Strengthening existing relationships by increasing the current service.
• Use existing sources to establish opportunities across Sanlam businesses.
• Personalised client value propositions.
• Marketing on social media.
• Undertake selected client focused activities to generate leads and informal prospecting opportunities.
• Mining of existing client base to identify marketing gaps and sales opportunities within the middle-high and affluent market.
• Structuring and implementing focused campaigns with new or existing clients in the defined market.
• Requesting active and ongoing leads and referrals from others.
• Monitoring and respond to client activities such as maturities, cancelations or surrenders within the defined market.

Client consultations and sales

• Ensure all client interactions are compliant in terms of disclosures and advice given (provide written/ electronic information required for compliance).
• Undertake comprehensive fact finding with each client to lift needs and priorities. Document these findings.
• Conduct a financial needs analysis, using the relevant e-tools / instruments or systems, to ascertain the client’s full financial situation; or utilise the services of a Para-Planner for this. (Draw policy history).
• Provide sound personal financial planning advice.
• Apply financial knowledge in putting together a plan that meets the needs of the client for a balanced portfolio.
• Present financial solutions to the client in a professional and competent manner aligned to Treating Customers Fairly.
• Use relevant processes and system tools to capture analysis information and update records accordingly.
• Review client portfolio annually by undertaking the above steps.

Client Service

• Ensure all client interactions are ethical, courteous and professional.
• Follow-up or refer all existing business queries to be resolved timeously through ‘back-office’ support.
• Strive for excellent, value-added service to clients so that they do not seek competitor products or services.
• Undertake continuous learning in terms of knowledge, skills and market/industry issues so as to service clients within the defined market.
• Initiate long term client relationships and maintain a relational focus.

Monitor, update and reporting (weekly/monthly)

Document and present the following activities:

• Number and profile of contacts, appointments, consultations.
• Issued business and revenue against targets.
• Update client details on records.
• Appropriate workflow and activity monitor system entries.

Qualification and Experience

• Grade 12
• Financial Advisory and Intermediary Services Act (FAIS) "Fit and Proper" requirements and Regulatory Examination successfully completed if registered with Financial Sector Conduct Authority (FSCA) for more than 24 months.

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Purpose of the role

• To promote Sanlam Retail Mass (SRM)’s products and increase market share through:
• Providing sound financial advice and a high level of client service in a Branch context.
• Creating opportunities for client optimisation and cross selling of value-added services.

KEY RESPONSIBILITIES

To promote Sanlam Retail Mass (SRM)’s products and increase market share through:

• Providing sound financial advice and a high level of client service in a Branch context.
• Creating opportunities for client optimisation and cross selling of value-added services.

Sales delivery

• Gain and maintain an in-depth understanding of SRM product ranges.
• Gain an understanding of the customer’s needs, financial goals and means, and provide the right product (or selection of products) that will satisfy the goals of the customer in the best and most affordable way possible.
• Continuously update and inform customers of new products, or changes in existing products. Manage, review, and incorporate the implications of product changes on the customer’s portfolio accordingly.
• Validate client details in line with product and regulatory requirements. Submit new business through the right channels.
• Conduct due diligence on clients to identify and flag risks.
• Manage own capacity to ensure daily appointments are being prioritised while allowing time for and capitalising on walk-in / non-appointment clients.

In-branch client service and client retention

Responsible for servicing and managing all client profiles to ensure clients remain on the books.

• Send payment reminders, conduct follow-ups, and remain in contact to address potential queries or to provide support.
• Manage and report on NTUs (clients Not Taken Up) by putting controls in place, and taking corrective actions where required.
• Manage persistency of client payments in favour of both the branch and the client.

Gain insight into client risk profiles to proactively identify where support will be required.

• Consult with clients on alternative payment arrangements and ensure it gets processed through and noted on the right platforms.

Responsible for in-branch servicing in line with client experience standards:

• Apply product knowledge to accurately guide clients through policy cancellations and provide alternative options.
• Resolve various types of client queries in the branch as far as possible or escalate queries to the right stakeholders by using the existing escalation framework. Follow up on the status and continuously provide feedback to the client.

Quality, compliance and continuous development

• Remain up to date with and continuously adhere to compliance and quality standards.
• Keep up to date with own registration, product knowledge and maintenance of own CPD points.
• Identify risks and flag potentially fraudulent activities.
• Keep and store relevant records of advice.
• Log all activities as per regulations and standard operating procedures, and provide data to relevant stakeholders to inform reporting and decision making.

Monthly planning and reporting

• Responsible for reporting on activities daily, through using relevant technology platforms.
• Collate data on activities to deliver on weekly and monthly reporting deadlines.
• Perform any ad-hoc requirements as requested by the Retail Branch Manager.

Qualifications

• Matric (Grade 12)
• RE5 advantageous
• FAIS Compliant (Wealth Management) as per DOFA requirements.
• Class of Business training (to be completed within 12-months of employment)

Knowledge and Experience

Knowledge:

• Client service.
• Sales and cross-selling tactics and strategies (client optimisation).
• Knowledge on the Insurance landscape including regulatory requirements and guidelines for selling and providing advice would be ideal.
• Knowledge on insurance products would be advantageous.

Experience:

• 1-year experience in a sales or marketing capacity.
• Experience within insurance branches an advantage.

Skills and Competencies

• Persistently focused on achieving targets
• Analysing information
• Technologically orientated
• Selling and influencing skills
• Critical thinking skills
• Strong communicator (verbally and in writing)
• Strong customer service orientation
• Organising skills
• Adaptable and open to learning

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What will you do?

• As a branch manager, you will be responsible for growing the customer base and revenue of Sanlam Retail Mass through developing and overseeing the execution of the retail branch strategy.
• Guiding, integrating, and standardising the activities, goals and objectives of various Sales Consultants in the branch, in line with the strategy. 
• Leading a service delivery culture and eco-system within and outside of the branch to enable an optimal client experience. 
• Assuming responsibility for the successful day to day maintenance and management of the Retail branch. Responsible for Retail branch strategy development and business planning.
• Ensure retail branch sales delivery and establish and drive a service culture. 
• Ensure compliance, quality, and risk management. 
• Responsible for all operational people practices relating to direct reports, in collaboration with the HR (talent management, performance management, individual development and growth, resolving grievances, leave allocation, capacity management, etc.).
• Monthly planning and reporting of sales and service activities in the Branch.
• Identify key internal and external stakeholders (Area Managers, Business Owners, activation sites, community forums, etc.) and determine effective engagement tactics that will contribute to building and maintaining relationships. 

Education and Experience:

• Matric (Grade 12).
• RE1 and RE5. 
• 120 Wealth Management credits OR tertiary qualification recognised by the FSCA.
• Class of Business accreditation (annual). 
• Compliant with continuous professional development (CPD) current and past cycles.
• A minimum of 5 years recent industry experience of which 3 years should be in any leadership capacity.
• Service Management experience is essential.
• Insurance sales experience.
• Credit and lending experience.

Knowledge, Skills and Competencies:

• Sales tactics and approaches. 
• Stakeholder engagement and management.
• Customer service and engagement. 
• Relevant Regulatory frameworks, policies, and standards. 
• Sanlam insurance products (ideal).
• People management practices and principles.
• Business Acumen.
• Computer literate.
• Data and analytics (including data visualisation).
• Project management.
• Critical thinking and problem-solving skills.
• Strong communicator (verbally and in writing).
• Able to lead and motivate a team.
• Driven to exceed targets.
• Organising skills.
• Adaptable and able to learn quickly.
• Resilient and open to change.

go to method of application »

What will you do?

• As a branch manager, you will be responsible for growing the customer base and revenue of Sanlam Retail Mass through developing and overseeing the execution of the retail branch strategy.
• Guiding, integrating, and standardising the activities, goals and objectives of various Sales Consultants in the branch, in line with the strategy. 
• Leading a service delivery culture and eco-system within and outside of the branch to enable an optimal client experience. 
• Assuming responsibility for the successful day to day maintenance and management of the Retail branch. Responsible for Retail branch strategy development and business planning.
• Ensure retail branch sales delivery and establish and drive a service culture. 
• Ensure compliance, quality, and risk management. 
• Responsible for all operational people practices relating to direct reports, in collaboration with the HR (talent management, performance management, individual development and growth, resolving grievances, leave allocation, capacity management, etc.).
• Monthly planning and reporting of sales and service activities in the Branch.
• Identify key internal and external stakeholders (Area Managers, Business Owners, activation sites, community forums, etc.) and determine effective engagement tactics that will contribute to building and maintaining relationships. 

Education and Experience:

• Matric (Grade 12).
• RE1 and RE5. 
• 120 Wealth Management credits OR tertiary qualification recognised by the FSCA.
• Class of Business accreditation (annual). 
• Compliant with continuous professional development (CPD) current and past cycles.
• A minimum of 5 years recent industry experience of which 3 years should be in any leadership capacity.
• Service Management experience is essential.
• Insurance sales experience.
• Credit and lending experience.

Knowledge, Skills and Competencies:

• Sales tactics and approaches. 
• Stakeholder engagement and management.
• Customer service and engagement. 
• Relevant Regulatory frameworks, policies, and standards. 
• Sanlam insurance products (ideal).
• People management practices and principles.
• Business Acumen.
• Computer literate.
• Data and analytics (including data visualisation).
• Project management.
• Critical thinking and problem-solving skills.
• Strong communicator (verbally and in writing).
• Able to lead and motivate a team.
• Driven to exceed targets.
• Organising skills.
• Adaptable and able to learn quickly.
• Resilient and open to change.