Top Jobs at SITA SOC (Ltd)

Purpose of Job:

• To provide remote and onsite LAN and Desktop technical support to Workstations and Network infrastructure, ensuring that the clients requirements are always met, and their expectations exceeded.

Key Responsibility Areas

• Provide first and second level LAN & desktop support within SLA targets. Install and configure new IT equipment within SLA targets. Implementation, customization and maintenance of the remote software deployment. Provide support to the enterprise’s local IT and software resources. Provide LAN & desktop advisory services to clients. Day to day administrative tasks.

Qualifications and Experience:

• Minimum: Grade 12 PLUS National Higher Certificate in IT (NQF Level 5) with A+/N+ either as a subject of the Certificate OR as a separate certification (expiry irrelevant).
• Experience: At least one-year corporate experience in the Service Management / End User Support Environment, OR Call Centre Agent experience with 1 – 2 years relevant experience in the End User Computing services and related LAN Infrastructures Services. Maintenance and support service of the End User Computing Services relating to all LAN Infrastructure Services such as servers, desktops, LAN cabling, switches and other LAN peripherals.
• Maintenance and support to ensure the availability of the services according to prescribed procedures, policies, standards and SLA’s. Ensure the resolution of hardware and software service requests, incidents and problem within End User Computing and all related LAN infrastructure.

Technical Competencies Description

• Knowledge of: Desktop operating systems and application. Network cabling and telephony system. Security software and hardware. Technical support and maintains of the application system(s), hardware and software End User Computer and LAN infrastructure principles and topology, Internet protocols, services. Routing and switching technologies. ITIL. Procedure, Policies and standards.
• Interpersonal/behavioral competencies: Active listening, Attention to Detail, and Continuous Learning.

Deadline:13th March,2026

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Purpose of the job

• To provide information security services including threat and risk management, solution architecture design, secure configuration, security operations management (e.g. quality, change, incident, problem management, capacity planning, etc.) incident response, vulnerability assessment and assurance management, governance, compliance, performance and service continuity management.

Key Responsibility Areas

• Design and implement security standards and procedures in systems and security policies and guidelines for all system security processes.
• Secures assets in the information system by defining and addressing possible and real security problems.
• Conduct, monitor and maintain threat and vulnerability assessments on a regular basis to minimize associated risk and improve the security capabilities within operational implementation, such as ICT infrastructure linked to SITA managed networks.
• Manage implementation of information security awareness and training programmes for employees and clients.
• Coordinate ongoing activities related to the development, implementation, and maintenance of information security controls and services aligned to the cyber security framework, policies, standards and procedures.

Qualifications and Experience

• Required Qualification: 3-year National Diploma / Degree in Computer Science or Information Technology or Network Management or a relevant discipline NQF level 6 qualification.
• Certification: Professional IT security management certification e.g. CISSP ITIL Foundation, CoBit Foundation or CISM, GIAC, CCNP, ISACA CRISC CCSP: Certified Cloud Security Professional Advanced certifications such as SANS GIAC/GCIA/GCIH, CISSP or CASP and/or SIEM specific training and certification will be an advantage. Certified information system security professional (CISSP) or Certified Information Security Management (CISM), would be an added advantage.
• Experience: 6 - 7 years ICT Infrastructure or application development experience including IT Security working experience.

Technical Competencies Description

• Knowledge of: System Engineering methods and Governance. Working knowledge of Enterprise architecture framework (TOGAF; Zachman; FEAF; MODAF; GWEA Framework; MIOS) Proven experience in working with Governance Processes and Standards (ISO 9001; ISO 27001/ 27002; ISO 12207 (SDLC); ISO 42010; COBIT; ITIL; UML). Knowledge of 7/10 CISSP domains Service Oriented Architecture (SOA). Working knowledge of Information System Security Technical Standards (e.g.: PKI, IAM, Cryptography). Exposure to ICT security architecture in a specific CISSP domain. Planning, designing and validating skills related to architecting security solutions. Detailed knowledge of the SOPs of the area/discipline the jobholder is works in (HR, Finance, IT, etc as well as how to apply it. ICT Policy and Strategy Management.

Deadline:18th March,2026