With the humble beginnings of a single store in Johannesburg CBD opened by Anthony and David Spitz in 1968, Spitz has grown from strength-to-strength to become synonymous with the excellence of the exclusive international brands it offers in store.
Each of the Spitz stores dotted around the country have been designed to be an inviting place for customers ...
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Your Role
- As a Store Manager, you will be responsible for delivering an exceptional customer journey while ensuring operational and sales excellence. You will lead a passionate team, uphold the highest standards, and guarantee that every aspect of the store reflects the luxury, sophistication, and prestige that define our brand.
Key Areas of Impact
Creating an Exceptional Customer Experience
- Cultivate a service-driven culture, ensuring customers receive a world-class experience
- Implement action plans based on mystery shopper feedback to continuously elevate service standards
- Build strong relationships with customers and maintain a loyal client base
- Provide in-store coaching and continuous training to refine sales and service skills
Inspiring and leading a high-performance team
- Recruit, mentor, and develop a high-calibre retail team that embodies our brand values
- Drive performance through structured Individual Performance Agreements (IPAs), one-on-one coaching, and meaningful feedback sessions
- Recognise and reward excellence while ensuring accountability with clear expectations
- Foster a positive and motivating work environment that encourages growth
Driving Sales and Operational Excellence
- Monitor daily sales performance and ensure every team member contributes to store targets
- Analyse the income statement and manage expenses to maximise profitability
- Maintain optimal stock levels in alignment with customer demand and store needs
- Ensure compliance with in-store controls, visual merchandising standards, and premium store presentation
- Use key retail disciplines to manage store operations efficiently
Achieving Business Targets
- Deliver on key metrics, including trading density, basket size, and salary-to-sales ratios
- Align team performance with brand goals, ensuring a seamless and luxurious shopping experience
What It Takes to Succeed:
Experience that set you up for success:
- Minimum of 5 years’ retail experience
- At least 12 – 18 months of management experience in a retail environment
- A deep understanding of the retail landscape, including brand positioning and customer engagement
Qualifications & Certifications that will contribute to your success:
- Matric / Grade 12 (essential)
- Tertiary Retail Qualification (advantageous)
Additional Requirements that will enhance your impact for success:
- Knowledge of Industrial Relations (IR) laws and ability to initiate enquiries
- Strong understanding of profit & loss statements and retail financials
- Experience in merchandising, stock control, and store administration
- Ability to recruit and build a team that represents a luxury retail brand
Closing Date 10 August 2026
go to method of application »
Your Role
- As a Store Manager, you will be responsible for delivering an exceptional customer journey while ensuring operational and sales excellence. You will lead a passionate team, uphold the highest standards, and guarantee that every aspect of the store reflects the luxury, sophistication, and prestige that define our brand.
Key Areas of Impact
Creating an Exceptional Customer Experience
- Cultivate a service-driven culture, ensuring customers receive a world-class experience
- Implement action plans based on mystery shopper feedback to continuously elevate service standards
- Build strong relationships with customers and maintain a loyal client base
- Provide in-store coaching and continuous training to refine sales and service skills
Inspiring and leading a high-performance team
- Recruit, mentor, and develop a high-calibre retail team that embodies our brand values
- Drive performance through structured Individual Performance Agreements (IPAs), one-on-one coaching, and meaningful feedback sessions
- Recognise and reward excellence while ensuring accountability with clear expectations
- Foster a positive and motivating work environment that encourages growth
Driving Sales and Operational Excellence
- Monitor daily sales performance and ensure every team member contributes to store targets
- Analyse the income statement and manage expenses to maximise profitability
- Maintain optimal stock levels in alignment with customer demand and store needs
- Ensure compliance with in-store controls, visual merchandising standards, and premium store presentation
- Use key retail disciplines to manage store operations efficiently
Achieving Business Targets
- Deliver on key metrics, including trading density, basket size, and salary-to-sales ratios
- Align team performance with brand goals, ensuring a seamless and luxurious shopping experience
What It Takes to Succeed:
Experience that set you up for success:
- Minimum of 5 years’ retail experience
- At least 12 – 18 months of management experience in a retail environment
- A deep understanding of the retail landscape, including brand positioning and customer engagement
Qualifications & Certifications that will contribute to your success:
- Matric / Grade 12 (essential)
- Tertiary Retail Qualification (advantageous)
Additional Requirements that will enhance your impact for success:
- Knowledge of Industrial Relations (IR) laws and ability to initiate enquiries
- Strong understanding of profit & loss statements and retail financials
- Experience in merchandising, stock control, and store administration
- Ability to recruit and build a team that represents a luxury retail brand
Closing Date 10 August 2026
go to method of application »
Your Role
- As a Store Admin Manager, you will be responsible for maintaining operational excellence through precise cash, stock, and administrative control. You will ensure full compliance with company policies while providing critical support to the Store Manager and retail team.
Key Areas of Impact
Retail Administration & Compliance
- Ensure strict adherence to policies and procedures as per admin guidelines.
- Complete daily, weekly, and monthly admin checks with accuracy.
- Log and follow up on operational issues (e.g., stock discrepancies, maintenance, cash variances).
- Manage banking processes, prepare cash for collection, and investigate variances.
- Process manual transactions efficiently when required.
Stock Control & Inventory Accuracy
- Train and support staff on stock management best practices.
- Ensure stock management processes are executed daily to prevent losses.
- Investigate and clear stock variances to maintain inventory integrity.
- Coordinate and oversee weekly and quarterly stock counts to ensure accuracy.
- Conduct a weekly shoe pairing exercise and manage write-offs responsibly.
Leadership & Store Operations Support
- Step in as Acting Store Manager when required, ensuring smooth store operations.
- Maintain high customer service standards and strong customer relationships.
- Ensure staffing and planning align with store requirements.
- Enforce store policies and disciplinary procedures when necessary.
- Foster a culture of collaboration and excellence within the team.
Customer Service Excellence
- Embed a customer-first mindset within the store.
- Strengthen internal and external customer relationships.
- Deliver ongoing in-store coaching and training to enhance service standards.
- Lead by example in delivering exceptional service and professionalism.
What It Takes to Succeed:
Experience that set you up for success:
- 4+ years’ retail experience (Fashion & Footwear preferred)
- At least 1 year of administration management experience
- Strong numerical ability and attention to detail
Qualifications & Certifications that will contribute to your success:
- Matric / Grade 12 (essential)
- Tertiary Retail Qualification (advantageous)
Additional Requirements that will enhance your impact for success:
- Stock & cash management expertise
- Strong retail admin discipline and adherence to processes
- Ability to meet deadlines while managing multiple priorities
- Strong relationship-building skills with staff and customers
- A team player who thrives in a fast-paced, structured environment
Closing Date 10 August 2026
go to method of application »
Your Role:
- As a Flexi Store Assistant, you will be responsible for ensuring an outstanding shopping experience, supporting sales success, and upholding our brand’s reputation through meticulous stock and cash management.
Key Responsibilities:
Cash Control & Accuracy
- Perform cash desk duties efficiently while ensuring zero variances.
- Follow daily cash control and banking processes with precision.
- Handle manual transactions accurately when required.
Stock Management & Organisation
- Execute daily stock procedures to maintain seamless store operations.
- Assist in managing customer orders and ensuring timely fulfillment.
- Conduct weekly stock counts and maintain storeroom organisation.
- Complete shoe pairing exercises to uphold stock integrity.
Customer Service & Sales Support
- Deliver a premium shopping experience with expert product knowledge.
- Foster strong customer relationships by offering personalised service.
- Uphold the brand’s luxury standards through professionalism and enthusiasm.
What You Need to Succeed:
- Matric / Grade 12 (essential)
- 6 months – 1 year of retail experience (luxury or fashion retail preferred)
- A passion for high-end fashion, footwear, and customer engagement
- Flexibility to work weekends, holidays, and peak trading hours
Additional Skills & Attributes:
- Strong numerical ability and accuracy in handling transactions
- Ability to meet deadlines while managing multiple priorities
- A detail-oriented mindset to uphold brand standards
- A team player who thrives in a collaborative setting
- A natural ability to build relationships and engage with customers
Closing Date 10 August 2026
go to method of application »
Your Role:
- As a Flexi Store Assistant, you will be responsible for ensuring an outstanding shopping experience, supporting sales success, and upholding our brand’s reputation through meticulous stock and cash management.
Key Responsibilities:
Cash Control & Accuracy
- Perform cash desk duties efficiently while ensuring zero variances.
- Follow daily cash control and banking processes with precision.
- Handle manual transactions accurately when required.
Stock Management & Organisation
- Execute daily stock procedures to maintain seamless store operations.
- Assist in managing customer orders and ensuring timely fulfillment.
- Conduct weekly stock counts and maintain storeroom organisation.
- Complete shoe pairing exercises to uphold stock integrity.
Customer Service & Sales Support
- Deliver a premium shopping experience with expert product knowledge.
- Foster strong customer relationships by offering personalised service.
- Uphold the brand’s luxury standards through professionalism and enthusiasm.
What You Need to Succeed:
- Matric / Grade 12 (essential)
- 6 months – 1 year of retail experience (luxury or fashion retail preferred)
- A passion for high-end fashion, footwear, and customer engagement
- Flexibility to work weekends, holidays, and peak trading hours
Additional Skills & Attributes:
- Strong numerical ability and accuracy in handling transactions
- Ability to meet deadlines while managing multiple priorities
- A detail-oriented mindset to uphold brand standards
- A team player who thrives in a collaborative setting
- A natural ability to build relationships and engage with customers
Closing Date 10 August 2026
go to method of application »
Job Description
- With the humble beginnings of a single store in Johannesburg CBD opened by Anthony and David Spitz in 1968, SPITZ has grown from strength-to-strength to become synonymous with the excellence of the exclusive international brands it offers in store.
- An exciting opportunity exists for a Import Logistics Controller at SPITZ in Bryanston, Johannesburg. The purpose of the role is to co-ordinate and ensure the efficient and accurate execution of the forwarding and clearing process within the company.
- Monitor product import processes to ensure compliance with regulatory or legal requirements and on-time deliveries. Communication of bookings to relevant stakeholders and resolution of queries raised.
Job Specification:
Key Performance Areas:
Booking of shipments
- Approve booking with shipping agent choosing a cheaper rate and using the most reliable shipping line.
- Must be familiar with customs legal requirements regarding importing as well as understanding of incoterms 2020 and shipping terms.
- Requesting freight estimate costs and understanding calculations to choose the best suited option to move cargo FCL/ LCL for sea freight or air freight.
- Consolidate shipments if there are other shipments coming from the same port in order to save costs.
- Create a shipment number and open file
Foreign Vendor Payments
- LC (Letter of credit) establishment with the banks.
- Foreign vendor payments and understanding of Deposit / Advance / Balance, 30/60 day payment terms
Costings
- Check accuracy of information on supplier invoice and balance orders to SAP.
- Zimp3 phase 1 costing on SAP system link purchase orders to shipment and allocate a rate and ZINT charges for provision of GIT.
- Prepare Excel costing sheet.
- Zimp3 phase 2 costing on SAP allocating freight, wharfage, vat and duty charges.
- Once costing approved by buyers, send to the warehouse to GRN stock.
- Any short received stock notifies relevant people and put parties on notice for insurance claim.
- Assist warehouse on queries for costings short and overs and inform the buyer.
Tracking orders
- Receive status report daily to monitor shipments and ensuring timely deliveries.
- Query and resolve any issues of delays with freight agents.
- Notify buyer of the status of their goods, and if any stops or unforeseen delays.
Tracking orders
- Receive status report daily to monitor shipments and ensuring timely deliveries.
- Query and resolve any issues of delays with freight agents.
- Notify buyer of the status of their goods, and if any stops or unforeseen delays.
Pre-clearance of Shipment
- Follow customs and other statutory body for cargo clearance and compliance procedure.
- Receive customs clearance documents from agent SAD500, customs worksheet to verify that correct tariff headings and duty/preferential rate have been applied.
- Complete the clearing instruction timeously to avoid storage charges and delivery delays.
Freight Forwarders Invoice
- Check that all freight forwarders charges are correct as per signed rate agreement.
- Once all is in order sign and forward to finance for payment approval.
Mirro and Import Account
- Miro shipments process the supplier invoice verification.
- Identify and resolve differences on import accounts for clearance.
Reporting and Filing
- Goods in Transit (GIT) monthly reporting of shipments to finance team.
- Order Control report weekly reporting of shipment status to merchandise team.
- Maintain fully compliant shipping files.
Returns and Rejected Stock
- Responsible to facilitate the return or destruction process of rejected stock by QC team.
- Arrange debit note to supplier to recover FOB, freight, wharfage and duty cost.
- Apply for duty refund with forwarder to claim back duty from customs.
- Once the process is completed, customs will provide the certificate.
- QC inform supplier to arrange collection for return stock or let warehouse know to shred the items.
Ad-hoc Activities
- Assisting courier co-ordinator function with receiving and dispatching parcels. Prepare documentation and arrange with courier companies for local and international parcels.
- Confirm customs entries for sample shipments
- Costing of local shipments
- Filing of import and local shipment files are filed numerically and orderly in the cabinet.
Minimum Requirements:
Experience:
- 5 years related experience in air freight and sea freight Imports
- Experience in forwarding and clearing shipments
- Good understanding of customs clearance and compliance procedure
Qualifications:
- Matric / Grade 12
- Diploma / Degree in Logistics, Supply Chain
Closing Date 31 August 2026
Method of Application
Use the link(s) below to apply on company website.
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