Top Jobs at Unifi Group

Purpose of the role

• Lead and deliver the group wide learning and development strategy with the CHRO that builds capability, supports growth and enables employees to perform at their best through impactful, practical and scalable learning solutions.  

Responsibilities 

• Own and drive the L&D strategy.
• Ensure L&D is solving real problems, not just delivering programs.
• Co create learning solutions with business.
• Ensure learning programs are practical and lead to sustained behaviour change through reinforcement, follow up and ownership.
• Set clear standards and frameworks while allowing for appropriate flexibility.
• Lead organisation-wide training needs analysis and converts capability gaps into practical, role-based learning.
• Lead, develop, and manage performance for the group wide L&D team.
• Drive fast execution - pilot, test, learn and iterate rather than over designing solutions
• Embed learning solutions in daily work through coaching, on the job tools and real time support.
• Partner with Organisational Effectiveness to strengthen succession planning, leadership and management frameworks, and talent readiness programs..
• Work closely with HR Operations and in country operations teams to ensure learning is effectively adopted across countries and continuously improved based on frontline feedback.
• Use learning data and simple metrics to measure ROI and effectiveness of learning programs.
• Use learning data to inform and improve existing programs.
• Manage L&D budgets, vendors, and learning technologies, ensuring value for money and practical application.
• Build a culture where learning is simple, useful, and energising, helping Unifi remain a place to thrive and perform.

Requirements

• Tertiary qualification in L&D, Instructional Design, HR, or a related field.
• 10+ years in L&D, with at least 5 in a senior leadership role.
• Familiar with LMS platforms and digital authoring tools.
• Proven experience leading and implementing L&D strategy across the full employee lifecycle in a fast-paced, multi-country environment. 
• Able to connect learning initiatives directly to business performance outcome and behavioural change.
• Strong communicator who can simplify complex ideas without losing meaning.
• Confident, engaging and comfortable influencing senior leadership.
• Equally at home in a boardroom presentation as on the ground in a branch.
• Resilient and resourceful, with a hands-on approach and no ego about the details.
• Willing and able to travel across Africa.

Closing Date 05 May 2026

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Purpose of the role

• The Management training specialist turns Unifi's management standards into real, practical training that grows all managers in the Unifi community — every day, in every country.
• Reporting to the Head of L&D, you co-design Unifi's management training in partnership with the L&D Design Lead, and you facilitate it directly with managers across all levels and countries. 

Responsibilities 

• Co-design management training content with the L&D Design team — bringing your facilitation experience and frontline insight into the design process.
• Facilitate management training across Unifi — adapting style and examples for each country's context.
• Identify management capability gaps through regular needs analysis in partnership with the L&D design lead and in country teams aligned with business needs.
• Stay close to managers in country visiting branches, contact centres, and country offices — observing how training translates into behaviour, and feeding that back into design.
• Track engagement, completion, and behavioural impact of management training, and use the data to improve content and delivery.
• Maintain consistently high standards across all management training materials — practical, relevant, easy to apply, and aligned to the Unifi way.
• Build a learning experience that managers look forward to, — energy, participation, and practicality.
• Design, own, and continuously improve the management training plan, ensuring it is aligned to business needs and evolving capability needs.
• Deliver high-impact management training, including workshops and refresher sessions, adapting facilitation methods to suit diverse audiences across countries.
• Partner with business to ensure learning is adopted in practice, and continuously gather feedback on real impact and behavioural change.
• Use learning technology and data to track engagement, effectiveness, and behaviour change, and use insights to continuously improve delivery.
• Provide clear feedback and reporting to stakeholders on progress, impact, and emerging development themes.
• Maintain high and consistent standards across all management development materials and ensure content remains practical, relevant, and easy to apply.
• Build a culture where learning is simple, useful, and energising, helping Unifi remain a place to thrive and perform.
• Make Unifi a fun place to work!

Requirements

• Bachelor's degree in learning and development, or a related field.
• 5+ years' facilitation experience in management development.
• Familiar with established management frameworks.
• Proven experience managing and implementing training in a fast-paced, multi-country environment. 
• Strong facilitation and presentation skills, both in-person and virtual.
• Ability to design clear, practical training that managers can apply on the job.
• Strong communicator who can simplify complex ideas without losing meaning.
• Comfortable using data to track training outcomes and report on insights.
• Organised and able to manage multiple programmes and stakeholders simultaneously.
• Self-starting, driven, and humble, with a commitment to growing the Unifi bench.
• Willing and able to travel across Africa.

Closing Date 18 May 2026