Management Training Specialist at Unifi Group

Purpose of the role

• The Management training specialist turns Unifi's management standards into real, practical training that grows all managers in the Unifi community — every day, in every country.
• Reporting to the Head of L&D, you co-design Unifi's management training in partnership with the L&D Design Lead, and you facilitate it directly with managers across all levels and countries. 

Responsibilities 

• Co-design management training content with the L&D Design team — bringing your facilitation experience and frontline insight into the design process.
• Facilitate management training across Unifi — adapting style and examples for each country's context.
• Identify management capability gaps through regular needs analysis in partnership with the L&D design lead and in country teams aligned with business needs.
• Stay close to managers in country visiting branches, contact centres, and country offices — observing how training translates into behaviour, and feeding that back into design.
• Track engagement, completion, and behavioural impact of management training, and use the data to improve content and delivery.
• Maintain consistently high standards across all management training materials — practical, relevant, easy to apply, and aligned to the Unifi way.
• Build a learning experience that managers look forward to, — energy, participation, and practicality.
• Design, own, and continuously improve the management training plan, ensuring it is aligned to business needs and evolving capability needs.
• Deliver high-impact management training, including workshops and refresher sessions, adapting facilitation methods to suit diverse audiences across countries.
• Partner with business to ensure learning is adopted in practice, and continuously gather feedback on real impact and behavioural change.
• Use learning technology and data to track engagement, effectiveness, and behaviour change, and use insights to continuously improve delivery.
• Provide clear feedback and reporting to stakeholders on progress, impact, and emerging development themes.
• Maintain high and consistent standards across all management development materials and ensure content remains practical, relevant, and easy to apply.
• Build a culture where learning is simple, useful, and energising, helping Unifi remain a place to thrive and perform.
• Make Unifi a fun place to work!

Requirements

• Bachelor's degree in learning and development, or a related field.
• 5+ years' facilitation experience in management development.
• Familiar with established management frameworks.
• Proven experience managing and implementing training in a fast-paced, multi-country environment. 
• Strong facilitation and presentation skills, both in-person and virtual.
• Ability to design clear, practical training that managers can apply on the job.
• Strong communicator who can simplify complex ideas without losing meaning.
• Comfortable using data to track training outcomes and report on insights.
• Organised and able to manage multiple programmes and stakeholders simultaneously.
• Self-starting, driven, and humble, with a commitment to growing the Unifi bench.
• Willing and able to travel across Africa.

Closing Date 18 May 2026