Top Jobs at Vodafone Global Enterprise

Role Purpose/Business Unit:

• Responsible for performance of the customer segment relative to the Segment and product strategy and the defined roadmap to deliver sustainable growth, market differentiation, and enhanced customer value for the organisation.
• This role leads the end-to-end customer lifecycle—combines commercial & financial acumen, and cross-functional influence to ensure sustainable market share and heighten competitive advantage. The incumbent ensures good understanding of customer behaviours and needs to translate these into compelling propositions ,assist to manage product performance across verticals in the organisation, and deliver profitable growth through data-driven insights.
• In short, to own the end-to-end performance of a specific customer segment, driving growth, retention, and profitability through focused initiatives and lifecycle management.

Your responsibilities will include:

Segment & Product Strategy

• Own the performance for the specific customer segment and product and adapt as necessary. this requires product management as well as proposition development for new and existing products that is appropriate to this customer segment and product.
• Leverage customer insights, behavioural data, and persona-based analysis to inform product development, portfolio optimisation, and go-to-market initiatives.
• Contribute to the leadership and direction to cross-functional teams via an agile squad (Marketing, CVM, Sales, Digital, Customer Experience, Finance).
• Support accuracy of segment-led operating models that enable integrated decision-making and accountability, as well as make recommendation on ways to optimise

Revenue Optimisation (IBRO)

• Support the application of the IBRO framework by preparing data, analysis, and reports that help optimise segment and product profitability.
• Assist in developing pricing, bundling, and value proposition ideas by gathering insights, reviewing performance, and helping implement approved initiatives that improve customer satisfaction and drive revenue.
• Monitor performance indicators and help update models or recommendations to ensure offerings remain competitive and aligned with market trends.
• Participate in cross functional teams accountable for IBRO performance and trends. These span across the verticals of the entire organisation

P & L Accountability

• Monitor financial performance rigorously, identify variances, and implement corrective actions to safeguard profitability.
• Understand segment and product performance and draw out drivers of under or over performance
• Assist the EHOD in developing appropriate plans that are correctly reflective of actions being implemented

Cost Management

• Identifiy and implement cost saving initiatives that can improve the financial performance of a product and segment to safeguard profitability.

Base Management & Retention

• Partner with base management teams to design and execute retention, upsell, and cross-sell strategies that strengthen customer loyalty.
• Ensure segment and product initiatives contribute to overall base growth, churn reduction, and lifetime value improvement.
• Utilise predictive analytics to anticipate customer needs and proactively address attrition risks.

Cross-Functional Leadership

• Influence and align stakeholders across marketing, technology, finance, and customer operations within a matrix structure.
• Drive execution of segment and product priorities through collaboration and governance frameworks that enable accountability and value creation.

Customer Insights & Analytics

• Harness market intelligence, customer behaviour data, and competitive analysis to inform strategic decisions.
• Translate complex data sets into actionable insights that shape product roadmaps and segment and product strategies.
• Establish robust reporting mechanisms to track KPIs and ensure transparency in performance management.

Customer Journey & Experience

• Evaluate and optimise end-to-end customer journeys for segment and products, ensuring seamless interactions across all touchpoints.
• Identify pain points, define and develop enhancements that elevate customer experience and foster brand loyalty.
• Champion initiatives that integrate digital innovation into customer engagement models.

Innovation & Growth

• Collaborate with EHOD on emerging market trends, technologies, and partnership opportunities to strengthen segment and product positioning.
• Maintain innovation in product offerings and business models to maintain competitive advantage.

Value Proposition Development & Management

• Support the development of customer centric value propositions by interacting with internal and external data sources
• Ensure propositions and product designs are implemented with appropriate analytical thinking across pricing , distribution, journey mapping and customer experience.
• Lead the agile squads through cross functional execution to deliver compelling proposition.

Go-to-Market & Commercial Execution

• Support the planning and execution of segment and product-specific go-to-market strategies.
• Alignment with Sales, Digital, Retail, and Channel teams to ensure optimal reach, visibility, and conversion.
• Partner with base management teams to prepare campaign design, targeting, messaging, and sequencing for segment and product growth.
• Prepare commercial performance and recommend tactics to improve acquisition, revenue growth, usage and churn reduction.

The ideal candidate for this role will have:

• Matric Essential and Bachelor’s Degree in Business, Commerce, Finance, Marketing, Analytics or related (NQF 7)
• Minimum 8 years’ relevant experience essential across product management, segment or commercial roles within telecom or similar industries inclusive of:
• 3+ years in customer segment and product, value proposition design, insights, or lifecycle management or product management and
• Experience in managing P&L up to contribution margin and driving revenue growth.

Strategic Thinking

• Understands market trends, consider and evaluate growth opportunities, and implement actionable strategies that deliver measurable business impact.
• Skilled in balancing short-term priorities with long-term objectives to ensure sustainable competitive advantage.

Commercial Acumen

• Strong understanding of financial drivers, including P&L management, pricing strategies, and revenue optimisation.
• Support the EHOD to make data-driven decisions that maximise profitability while maintaining customer value and market relevance.

Analytical & Insight Generation

• Strong capability in data analysis, performance tracking, and interpretation of complex datasets.
• Transforms insights into strategic recommendations that influence product development, customer experience, and operational efficiency.

Stakeholder Management

• Builds strong stakeholder relationships and drives alignment across diverse business units to achieve common goals.
• Ability to implement strategic vision aligned to business goals.
• Good stakeholder management, influencing, and collaboration capabilities.
• Support EHOD in commercial acumen and decision-making abilities.
• Support a segment -led culture across the organisation.

Customer-Centric Mindset

• Deep understanding of customer behaviours, needs, and expectations within segment and products.
• Support the roll out of initiatives that enhance customer experience, loyalty, and lifetime value through innovative solutions.
• Product Development Expertise
• Experience in product lifecycle management, from ideation to retirement.
• Skilled in optimising customer journeys, ensuring seamless integration of digital and physical touchpoints, and driving continuous improvement.

We make an impact by offering:

• Enticing incentive programs and competitive benefit packages
• Retirement funds, risk benefits, and medical aid benefits
• Cell phone and data benefits, advantages fibre connection discounts, and exclusive staff discounts offered in collaboration with partner companies

Closing date for Applications: 22 May 2026 

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Role Purpose/Business Unit:

• Responsible for overall site performance, maintenance and recovery  of MSC and BSC/Hub sites by  liaising with various stakeholders to ensure Network availability and resilience.

Your responsibilities will include:

Plant maintenance (manage SLA’s):

Proactive Maintenance (together with maintenance contractor):

• Scheduling
• Quality Assurance
• On-site supervision (usually after hours)

Reactive Maintenance (together with maintenance contractor or OEM/Agent):

• Ensure full operation of site during Plant failure
• Restoration of a site in case of Plant failure
• Quality Assurance
• On-site supervision

Policy management and optimisation:

• Vodacom Facility Maintenance Policy (VOD-IMP-PPR-0094)
• MTX Facility Policy (VGR-MAN- PRC-0209)
• Management of environmental alarms

Network–Plant interface (management of network equipment deployment):

• Manage and improve UR (Facility Utilisation Request) process i.e. installation of network equipment
• Capacity utilisation i.e. power, HVAC (aircon), space etc.
• Best practice datacentre management e.g. hot/cold isle compliance, cabling methods (fibre/power), airflow management (supply/return air management)
• Diesel and Energy management - improve efficient system performance via PUE KPI (Vodafone defined)
• Change Request Management  (Remedy)
• MSC and BSC (Plan, Build, Operate):

Technical lead for new and/or upgrade projects that are planned and built by National Technical Facilities (NTF). In  this regard, the RPS function includes:

• Design specification sign-off.
• Implementation oversight.
• QA and final acceptance.
• Network equipment deployment within time and cost.

The ideal candidate for this role will have:

• 4 year electrical diploma or degree electrical engineering (Heavy current) 
• Wireman’s Licence/Installation Electrician (3-Phase) - essential 
• Collaboration skills
• Resilience with ability to work well under pressure
• The ability to work independently
• Problem solving and decision making skills
• Project management skills
• Conflict management skills
• Analytical skills
• Time management skills
• Interpersonal skills, ability to interface at different levels in the organisation

Core competencies, knowledge, and experience:

• Good knowledge and experience in compliance requirements and management (e.g SOX , Audit(ISO14001), 9001, SABS (GMR), and physical access management (CRM).
• Knowledge of relevant policies and procedures (Facility maintenance policy and MTX policy).
• 3-5 years experience in telecommunication datacentre environment inclusive of AC, DC, air conditioning, alarm systems, fire detection

We make an impact by offering:

• Enticing incentive programs and competitive benefit packages
• Retirement funds, risk benefits, and medical aid benefits
• Cell phone and data benefits, advantages fibre connection discounts, and exclusive staff discounts offered in collaboration with partner companies

Closing date for Applications: 22 May 2026. 

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Role purpose: 

• Accountable for establishing and governing power compliance across the MAST power portfolio, ensuring all installations, upgrades, maintenance activities, and vendor-delivered works meet statutory requirements, internal engineering standards, customer obligations, and industry best practice.
• Provides principal-level technical leadership across AC/DC telecom power (grid, generator, rectifier, battery, solar, grounding, protection, and monitoring) and leads compliance interpretation, technical governance, and audit readiness in a multi-tenant TowerCo environment.

Who you are

Key accountabilities and decision ownership:

Compliance framework & standards (owns):

• Define, maintain, and continuously improve the power compliance framework, standards, procedures, and governance requirements for the telecom power portfolio (AC/DC, including grid, generator, rectifier, battery, solar, grounding, protection, monitoring).
• Set minimum compliance requirements and acceptance criteria for new builds, upgrades, life-cycle replacements, maintenance interventions, battery projects, generator integrations, solar deployments, tenant expansions, and site modernisation.
• Interpret statutory and engineering requirements (e.g., SANS/IEC) and translate them into practical checklists, inspection criteria, commissioning/acceptance requirements, and field work instructions.
• Drive standardisation of compliant power solutions to reduce technical variation, improve quality, and enhance operational supportability.

Audit, inspection & assurance (governs):

• Plan and govern compliance audits, technical inspections, and assurance activities across operational and project sites, including methodologies, evidence requirements, scorecards, and close-out expectations.
• Review workmanship quality, documentation packs, test records, as-built status, statutory records, and compliance evidence to confirm readiness for handover or ongoing operation.
• Own tracking and closure of non-conformances/defects within agreed timelines; analyse repeat findings and drive systemic corrective actions.

Design, engineering & technical deviation control (approves/recommends):

• Review and govern power designs, scopes of work, and technical submissions from a compliance, safety, and risk perspective; approve compliance requirements prior to implementation where delegated.
• Provide specialist guidance on compliant application of AC/DC architectures (load, resilience targets, protection, cable sizing, breaker coordination, battery autonomy/recharge, growth, shared infrastructure, monitoring/control logic).
• Provide specialist judgement on deviations, non-standard applications, and incident/root-cause investigations; escalate high-risk statutory exposures and recommend remediation priorities.

Core competencies, knowledge and experience:

• Telecom / TowerCo / critical infrastructure experience with strong understanding of multi-tenant operating environments and vendor-delivered work.
• Deep practical AC/DC telecom power expertise (rectifiers, batteries, generators, distribution, grounding/earthing, protection systems, monitoring, and hybrid/renewable solutions).
• Proven governance capability: technical audits, inspections, acceptance/handovers, quality assurance, remediation tracking, and contractor performance management.
• Working knowledge of applicable standards and statutory requirements for electrical installations in telecom environments (including SANS 10142-1 and relevant IEC / EU standards).

Must have technical / professional qualifications: 

• Bachelor’s Degree, BTech, in Electrical Engineering or a related technical field.
• Professional registration with a recognised engineering body will be advantageous
• 8+ years’ experience in a senior specialist, governance, quality assurance, or compliance-focused role.

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Role purpose:  

• Take end-to-end responsibility for the MAST power solution strategy designs with a profit and loss ownership of the power operations, including the Energy Management System (EMS), site power generation, electricity storage and all related electrical engineering solution optimisation requirements.  Plans, designs, organises, and oversees the construction or remodelling of energy generation site solutions for a national portfolio of sites. Evaluate energy related projects to reduce energy costs and improve energy efficiency. 
• Develop cost-effective Power-as-a Service (PaaS) energy strategies for the MAST multitenant site sharing requirements, allowing for the solution to be integrated with independent power providers, while ensuring that power usage is accurately monitored and that billing capabilities are effectively provided.  This includes technical solution design, solution optimization and site power integration and maintenance planning, ensuring power reliability, with a full power total cost of ownership (profit and loss) responsibility.

Who you are

Accountabilities:

• Power as a Service (PaaS) 
• Responsible for the development of site-specific power strategies for different customers, this includes the development of technical specifications for different power solution requirements and the support requirements for the implementation and maintenance of these different power solutions nationally.  
• Analyses and modification of new and existing electrical engineering technologies to be applied with experience in the testing, implementation, and delivery of electrical engineering projects.
• Plans, designs, organises, and oversees the construction or remodelling of energy generation site solutions for a national portfolio of sites. Evaluate energy related projects to reduce energy costs and improve energy efficiency. 

Thought Leader 

• Trusted and respected as a thought leader and change agent who can influence and persuade business and MAST Leadership Team.  
• Including people management, team effectiveness, people development, employee engagement 

Supplier /Contract Management

• Develop governance structures to monitor, evaluate and manage supplier, contractors, and 3rd party’s performance (SLA/KPI) against their contracted scope of work and benchmark best practice. 

Financial Management & Reporting

• Formulate and manage the power related operational elements CAPEX and OPEX budgets. 
• Including developing dashboards to enable management visibility. 
• Core competencies, knowledge and experience:
• Deep understanding of existing, new and emerging telecommunications energy generation, distribution, storage and management technologies.
• Strong management experience across multiple delivery areas and vendors, including strong programme management across a complex delivery area.
• Problem-solving skills, able to navigate through difficult negotiations, including business and financial acumen.
• Excellent written and verbal communication skills, able to distil complex technical concepts into simple terms, with strong persuasion skills to gain support for principles, standards, and change
• Excellent relationship building, teamwork, and collaboration skills that enables the provision of effective support and guidance across programmes
• Proven track record on key outputs/disciplines 
• Proven track record of the ability to apply technical knowledge in the analyses of accurate comparisons and reviews of various solution designs and the development of realistic return on investment (ROI) operational financial models.

Must have technical / professional qualifications: 

• Grade 12 is essential.
• Relevant 3 year Bachelor’s degree is essential
• Post Grad and/or MBA is an advantage
• Minimum of 8-10 years of hands-on working experience within the telecommunications sector, with essential working knowledge of multitenant site power operations relating to; site power monitoring, site power management (energy data) and the development of site power performance improvement.
• Minimum of 5 years of either electrical or power solution design experience, preferably within a research and development (R&D) team, able to design, evaluate and implement different site power solutions, with a 3-5 year leadership experience is essential.

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Role Purpose/Business Unit:

• The Strategic Partnerships team manages our  engagement with key Hyperscalers, DFI’s , FinServ’s, Industry bodies, Start-ups and Technology vendors. You will be involved in building out an exciting new vertical within the Strategic Partnerships Team, primarily focussing generating and activating new opportunities to access new technology, business models, companies  and innovative collaborations that support our business. Our goal is to bring a focused approach to complex engagements and ensure our strategy and joint business goals are well aligned
• The objective is make Vodacom the preferred partner of choice

Your responsibilities will include:

• Drive select Partner relationship for Group 
• To work with different parts of the business to deliver ideas, products and services (This would involve working on documentation, providing inputs and evaluation for financial business cases, support of agreements,  working with business units to teams to define customer journeys and propositions )
• Developing joint marketing strategies and co-branded initiatives and Monitoring partnership performance using data-driven insights
• Be on top of industry trends to identify new collaboration opportunities
• Identify and engage potential partners, fostering long-term relationships & negotiate partnership agreements; Resolving conflicts and ensuring smooth collaboration

The ideal candidate for this role will have:

• A relevant 3 year degree or tertiary qualification equivalent to at least a 3 year technical or commercial degree with marketing and/or product development relevance essential.
• Should have worked in a TechCo environment for at least 12 years , with a strong technology background
• Account / Partner management and Business development experience 
• Aware of and dealing with DFIs and Start up’s will be an added advantage

Core competencies, knowledge and experience:

• A strong blend of technology and commercial 
• Self-starter. Proactive, with strong personal drive
• Stakeholder management and Ability to influence and work with cross functional teams
• Excellent presentation and analytical skills
• Creative with the ability to view a problem from different angles
• Strong negotiation and relationship-building abilities.

We make an impact by offering:

• Enticing incentive programs and competitive benefit packages
• Retirement funds, risk benefits, and medical aid benefits
• Cell phone and data benefits, advantages fibre connection discounts, and exclusive staff discounts offered in collaboration with partner companies

Closing date for Applications: 26 May 2026. 

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Role Purpose/Business Unit:

• To define, lead, and govern the end to end product development and innovation agenda across all Beyond Connectivity portfolios within Vodacom Business.
• The role is accountable for building a future fit, market leading product and innovation portfolio that drives sustainable revenue growth, differentiation, and ecosystem relevance.

This includes ownership of:

• The full product and innovation lifecycle - from ideation, incubation, development, commercialisation, in life optimisation, to retirement
• The innovation strategy, operating model, and pipeline, ensuring a balanced mix of incremental, adjacent, and disruptive innovation
• Portfolio level commercial performance, scalability, and execution excellence
• The role enables Vodacom Business to anticipate market shifts, unlock new value pools, and continuously evolve beyond core connectivity, while building strong product and innovation leadership capability across the organisation.

Your responsibilities will include:

Product Strategy & Portfolio Ownership    

• Define, own, and continuously evolve the Beyond Connectivity product and innovation strategy, aligned to Vodacom Business growth objectives and long term market positioning. 

Own the end to end product and innovation portfolio, ensuring a balanced mix of: 

• Core and incremental enhancements
• Adjacent growth opportunities
• Transformational and future facing innovations
• Develop and maintain an integrated, multi year product and innovation roadmap across all domains and customer segments. 
• Identify, size, and prioritise new value pools, revenue streams, and market opportunities through deep customer insight, market intelligence, and trend analysis. 
• Drive clear investment prioritisation and trade off decisions based on strategic relevance, commercial value, scalability, and risk. 
• Ensure strong alignment between product strategy, technology capabilities, ecosystem partners, and market demand.

Product Development & Lifecycle Management    

• Establish and govern a standardised, enterprise wide product and innovation lifecycle framework, covering ideation through to retirement. 

Oversee the full lifecycle for all products and innovation initiatives, including: 

• Customer problem discovery and opportunity definition
• Ideation, concept validation, and business case development
• Product development, piloting, and MVP execution
• Commercialisation and go to market readiness
• In life performance optimisation and continuous improvement
• Product and solution rationalisation and retiremen
• Embed customer led, insight driven innovation into all stages of product development. 
• Champion agile delivery, design thinking, and lean experimentation, while ensuring enterprise grade scalability, security, and operational readiness. 
• Drive speed to market and execution excellence, without compromising quality, compliance, or commercial discipline.

Revenue Growth & Commercial Performance 

• Own portfolio level revenue, margin, EBITDA, and profitability performance across all Beyond Connectivity products. 
• Drive delivery of agreed commercial KPIs, including pipeline contribution, conversion, adoption, and in life performance. 
• Translate innovation initiatives into clear commercial hypotheses, monetisation models, and scalable revenue streams. 
• Ensure disciplined transition of innovation initiatives from incubation to fully commercialised, self sustaining products. 
• Lead pricing strategy, value based pricing, and commercial model design across the portfolio. 
• Enable cross sell, upsell, bundling, and solution led selling across products and customer segments.

Go-to-Market & Sales Enablement    

• Define and govern go to market strategies across all products, solutions, and innovation launches. 
• Ensure full Product Introduction readiness across sales, delivery, operations, finance, and support. 
• Partner closely with Sales and Segment teams to drive pipeline growth, market penetration, and deal conversion. 
• Develop and institutionalise repeatable GTM playbooks, value propositions, and sales enablement assets. 
• Ensure strong alignment between product strategy and segment strategies (Enterprise, Public Sector, SME, etc.). 
• Monitor GTM effectiveness and continuously optimise based on market feedback and performance data.

Governance, Processes & Operating Model    

• Define and implement robust product and innovation governance frameworks, including decision forums, stage gates, and approval authorities. 
• Establish governance for innovation investment, funding allocation, and risk management, with clear criteria for scaling, pivoting, or exiting initiatives.
• Standardise and govern processes across: 
• Product development and lifecycle management
• Innovation incubation and scaling
• Pricing and commercial approvals
• Partner onboarding and management
• Go to market readiness
• Ensure alignment with Vodacom policies, controls, architecture standards, and compliance requirements. 
• Create clear accountability, ownership, and performance transparency across Product Managers and cross functional teams.

Stakeholder & Partner Management    

• Build strong, trusted relationships with key internal stakeholders across Vodacom. 
• Lead and manage strategic technology and solution partners, ensuring alignment to product and innovation strategy. 
• Build and orchestrate innovation ecosystems, including hyperscalers, start ups, ISVs, and industry specialists. 
• Drive co creation, joint solutions, and partner led innovation, where appropriate. 
• Influence and align senior executives through strong strategic narratives, data driven insights, and clear recommendations.

Financial & Budget Management    

• Own and manage the product and innovation portfolio budget, including investment prioritisation and cost control. 
• Develop, review, and approve business cases, ensuring robust ROI, risk assessment, and value realisation tracking. 
• Monitor in life financial performance and take corrective action where required. 
• Ensure efficient resource allocation across products, innovation initiatives, and teams. 
• Identify, manage, and mitigate financial, commercial, and delivery risks across the portfolio.

Leadership & People Management    

• Lead, develop, and inspire a high performance Product Management and Innovation organisation. 

Build consistent capability across Product Managers in: 

• Strategic thinking and portfolio management
• Customer centric innovation
• Commercial acumen and execution excellence
• Embed a culture of accountability, ownership, experimentation, and continuous improvement. 
• Foster psychological safety while maintaining high performance and outcome focus. 
• Coach and mentor future fit product and innovation leaders, ensuring succession and long term capability. 
• Act as a visible executive role model for adaptive leadership, learning agility, and transformation.

The ideal candidate for this role will have:

• Bachelor’s Degree in Engineering, IT, Computer Science, or related field
• MBA / Postgraduate qualification (Highly desirable)
• 10+ years relevant experience in Product Management / Technology leadership
• Proven experience managing large-scale product portfolios
• Strong background in product lifecycle management and GTM execution
• Experience in enterprise technology, ICT, or digital solutions
• 5+ years leadership experience managing senior Product Managers or multi-functional teams (Desirable)
• Track record of delivering revenue growth and successful product launches

Technical Competencies

• Deep understanding of product lifecycle management frameworks
• Strong commercial acumen (P&L ownership, pricing, ROI)
• Strategic thinking and portfolio management capability
• Strong understanding of enterprise technology ecosystems
• Ability to translate market needs into scalable product strategies
• Experience operating in complex, matrix organisations

Behavioural Competencies 

• Customer Focus: Drives customer-centric product innovation
• Accountability: Owns outcomes and performance across the portfolio
• Collaboration: Operates effectively across functions and teams
• Resilience: Navigates complexity and drives transformation
• Strategic Influence: Engages and aligns senior stakeholders
• People Leadership: Builds and develops high-performing teams

Closing date for Applications: 26 May 2026

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Role Purpose/Business Unit:

• To manage strategic key accounts, maintain a long term & healthy relationship with key internal and external stakeholders, with the primary objective to drive profitable and long-term revenue growth, customer experience & satisfaction and increased market share on the respective portfolio, through effective service delivery, protection/renewal of existing business and identifying new sales opportunities across the different product and solution offerings.

Your responsibilities will include:

Sales & Stakeholder Management 

• Responsible for developing and implementing account strategy to ensure delivery of all financial targets including revenue, connections for voice and data, market share and net margin contribution, as well as responsible for the delivery of the P&L.
• Primary relationship owner for portfolio, responsible for developing strong one-to-one long term relationships with key decision makers/ influencers up to C Level, leverages those relationships to create new value, opportunities and win new business.
• Acquire a thorough understanding of key customer needs and requirements.
• Drives accelerated revenue growth by identifying potential markets for new and existing products and services in targeted accounts.
• Retaining and growing business by identifying major new sales opportunities.
• Key company liaison responsible for developing strong one-to-one long term relationships with key decision makers/ influencers up to C Level.
• Influences Vodacom SA/Group Account sponsors and decision makers to secure appropriate resource and delivery to nominated customers within milestones and timeframes.
• Ensuring effective service delivery and customer satisfaction.
• Ensures (virtual) team works collaboratively with all other functions within Vodacom to drive the Premier client network agenda and ensure alignment.
• Prepare an Account Plan which is shared with both internal and external stakeholders.
• Ensure there is Complex Sales road map for each relevant opportunity.
• Own escalated customer complaints for the channel from a service perspective.
• Ensure that sales and pricing claims on their debtors trading accounts are proactively resolved.
• To support finance in recovering overdue and non-payment by clients.
• Ensure the correct products and services are delivered to customers in a timely manner as per the customer needs and objectives.
• Serve as the link of communication between key customers and internal teams.
• Resolve any issues and problems faced by customers and deal with complaints to maintain trust.
• Play an integral part in generating new sales that will turn into long-lasting relationships.
• Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders.

Reporting 

• Assesses customer and market trends and provides timely and accurate revenue forecasting.
• Prepare monthly/ Weekly Run Rate and Demand Management.
• Perform Sales Analysis by product.
• Annual Sales Strategy & Budget Planning.
• Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics.
• Forecast and track key account metrics.
• Prepare reports on account status, give recommendations to maximize sales as per the identifying trends, gaps and opportunities. (Strategic Account Plan / Joint Account Planning)
• Regular Revenue Assurance to ensure all customer’s global revenues from all it’s subsidiaries are correctly reported. 

The ideal candidate for this role will have:

• Degree / Diploma - Essential (A 3-year Sales / Technical or Business Diploma/Degree or SAQA Accredited relevant Equivalent).
• A Post Graduate Degree in Sales/Marketing/Business Commerce or related field advantageous.

A minimum of 7 years’ work experience in a Sales and Service experience in the telecommunications or technology related environments e.g. (ICT) with demonstrated experience in:

• Portfolio management
• Ability to increase NPS results and reduce administrative expense
• Ability to build relationships  
• A valid drivers licence - The successful candidate must have their own reliable vehicle and be willing to use it for business‑related travel (essential).

Core competencies, knowledge, and experience:

• Experience in solution selling within enterprise customers
• Deep understanding of the customer’s business, it’s market and industry alongside key decision-makers and influencers in account organisation
• Ability to translate customer’s objectives and strategy into relevant Vodacom Business propositions
• Successful track record of managing multi- industry and multi-tower sales and demonstrate profitable revenue growth
• Demonstrated ability to influence at c-level 

Behavioural Competencies

• Customer Focus: Prioritizing customer needs and delivering excellent service
• Accountability: seeks feedback and identifies opportunities for improvement or innovation
• Collaboration: Actively fosters collaboration, seeks input and effectively partners
• Resilience: Actively seeks opportunities for growth, demonstrates a strong commitment to self-improvement and has a growth mindset
• Flexibility: uses various techniques to influence others (lobbies, approaches decision makers, finds sponsors)
• Organizational Savvy: Demonstrates strong understanding of assigned strategy for the Business/ Function and creates strong team alignment to the strategy

We make an impact by offering:

• Enticing incentive programs and competitive benefit packages
• Retirement funds, risk benefits, and medical aid benefits
• Cell phone and data benefits, advantages fibre connection discounts, and exclusive staff discounts offered in collaboration with partner companies

Closing date for Applications: 26 May 2026. 

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Role Purpose/Business Unit:

• The marketing manager will lead the regional marketing team in developing and executing B2C and B2B marketing plans, campaigns, and initiatives to drive brand and product awareness, customer engagement, market share and revenue growth.
• The marketing manager will collaborate with the Consumer, Vodacom Business (VB) Fibre (FTTH), Vodacom Financial Service (VFS) and Vodacom Foundation teams to ensure alignment of marketing strategies to meet business objectives.

Your responsibilities will include:

• Collaborate with Consumer, VB, FTTH, and VFS Sales teams to seek opportunities to increase revenue and market share in the region.
• Development of annual integrated marketing plan across Consumer, Vodacom Business, Fixed and Financial Services products and services.
• Build actionable insights through market research, analysis of performance, customer & behavioural segmentation and competitor analysis across consumer, Vodacom Business (VB), FTTH and Vodacom Financial Services (VFS) addressing regional areas of improvement.
• Conduct post-campaign and promotion evaluations through ROMI (Return on Marketing Investment) and PIR (Post Implementation Review) and provide management reporting.
• Manage and report on the regional publicity budget.
• Build strong, strategic relationships with key internal and external stakeholders.
• Execute the Regional External Affairs Engagement Plans, incl. Vodacom Foundation: Organisational signature programs as well as Internal marketing programs.
• Lead, coach and develop key competencies and capabilities across the marketing team to exceed business objectives.

The ideal candidate for this role will have:

• 3 year Degree or National Diploma in Business Management or Marketing 
• Minimum of 8  year's experience in FMCG Marketing / Consumer Marketing of which 2 should be at Management level
• Telecommunications industry experience - advantageous 
• Their own reliable vehicle and be willing to use it for business‑related travel (essential).

Core competencies, knowledge, and experience:

• Customer-obsessed
• Analytical
• Knowledge of QlikSense or any BI tools
• Knowledge of customer appreciation metrics
• Strategic and Conceptual Thinking
• Understanding of Consumer Segmentation
• Development and implementation of an integrated marketing plan     
• Leadership skills 
• Demonstrated ability to lead cross-functional teams (directly and virtually)         
• Strong project management (time, quality and costs) experience          
• Understanding of Digital Marketing Principles
• Experience in dealing with agencies     
• Knowledge of Design Thinking Principles

We make an impact by offering:

• Enticing incentive programs and competitive benefit packages
• Retirement funds, risk benefits, and medical aid benefits
• Cell phone and data benefits, advantages fibre connection discounts, and exclusive staff discounts offered in collaboration with partner companies

Closing date for Applications: 26 May 2026 

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Role Purpose/Business Unit:

• To ensure regional Transmission and Radio Access Network projects are completed according to set schedules and within budget by liaising with different role players, applying sound project management principles and reporting on progress.

Your responsibilities will include:

• To manage all aspects of Transmission and Radio Access Network roll-out and upgrade projects.
• To liaise with different role players (planning, maintenance, installations, property, central project management and other regions, stores, etc) to ensure projects are completed according to set schedules and within budget.
• To conduct weekly contractor and supplier project team meetings to ensure progress of projects to schedule and set requirements.
• To request purchase orders to ensure that projects are completed as per the set roll-out schedules, within the set budget and up to Vodacom quality standards.
• To enter into price negotiations with proposed suppliers to ensure that all projects are completed within budget and ensuring a cost saving on Capex expenditure.
• To compile a scope of work and a bill of materials for individual projects in accordance to company policies and procedures as well as set standards in the industry.
• To conduct the financial acceptance of projects and ensuring that all was done in accordance with quotes and requests provided as well as to set company standards.
• To ensure data integrity on all databases in order to track progress on projects as well as to report monthly on all aspects within the Project management environment (Local PO’s, foreign PO’s, stats, values, etc.)

The ideal candidate for this role will have:

• Relevant Technical Qualification  (e.g. engineering)  - Degree/Diploma/T3/S4/N6 National Diploma (essential)
• Certificate in Project Management (desirable)
• Certificate / diploma in Business Management or Logistics (desirable)
• Drivers Licence Code 08 (essential)

Core competencies, knowledge, and experience:

• Computer Skills 
• Information Management
• Risk Management 
• Scoping of Projects 
• Advanced Excel
• Project Management
• GSM, UMTS, LTE and Transmission general knowledge 
• 3 years' experience in managing projects  (essential)
• 1 year experience in business management / finance / budget control (desirable)
• Cellular or Transmission Telecommunications experience (essential)

We make an impact by offering:

• Enticing incentive programs and competitive benefit packages
• Retirement funds, risk benefits, and medical aid benefits
• Cell phone and data benefits, advantages fibre connection discounts, and exclusive staff discounts offered in collaboration with partner companies

Closing date for Applications: 27 May 2026 

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Role Purpose/Business Unit:

• To lead Vodacom Group Foundation’s international fundraising, strategic partnerships, advocacy, and purpose‑led communications, in alignment with Vodacom Group’s purpose, sustainability priorities, and socio‑economic development agenda across Africa.
• The role is accountable for mobilising significant, multi‑year funding from large international donors, including United Nations agencies, bilateral and multilateral development partners, development finance institutions, global foundations, and strategic corporate partners.
• It positions Vodacom as a credible, trusted African partner for large‑scale, system‑level impact, while strengthening Vodacom Group’s reputation as a purpose‑driven organisation.

Your responsibilities will include:

International Fundraising & Strategic Partnerships (Primary Accountability)  

• Develop and deliver a Vodacom Group Foundation fundraising strategy focused on securing high‑value, multi‑year institutional funding.
• Lead senior engagement with major international donors, including UN agencies and multilateral institutions, acting as Vodacom’s accountable relationship owner.
• Originate, structure, negotiate, and close complex, high‑value funding and partnership agreements, including consortium‑based and co‑funded models.
• Oversee the development of institutional‑grade proposals, concept notes, and investment cases that meet donor technical, compliance, safeguarding, and reporting requirements.
• Ensure all partnerships and funding arrangements comply with Vodacom and V Group governance, legal, risk, ESG, and brand standards.
• Build and manage a robust international funding pipeline, tracking total value, success rates, renewals, and long‑term donor retention.   

Advocacy, Policy Influence & Coalition Leadership 

Develop and implement advocacy strategies aligned with Vodacom’s priorities in:

• Digital inclusion and connectivity
• Education, skills development (youth employability), health and humanitarian response
• Technology‑enabled development and sustainability
• Represent Vodacom Group Foundation in global, regional, and African policy forums, donor platforms, and multi‑stakeholder coalitions.
• Build and lead cross‑sector alliances with governments, multilaterals, NGOs, and private‑sector partners to influence policy and enable systemic change.
• Ensure strong alignment with Vodacom Group’s External Affairs, Sustainability, and Public Policy positions. 

Purpose‑Led Communications & Donor‑Focused Storytelling 

• Lead the Group Foundation’s communications and impact storytelling strategy, with a specific focus on the requirements of large institutional and international donors.
• Ensure Vodacom’s purpose and impact narratives are credible, evidence‑based, and data‑driven, suitable for donor governing bodies, boards, and executive audiences.

Oversee the development of:

• Donor and impact reports
• Case studies and learning briefs
• Thought‑leadership and digital content
• Ensure consistent messaging across all Vodacom markets, aligned with brand guidelines, ESG commitments, and Group narrative.

The ideal candidate for this role will have:

• Bachelor’s degree in Development Studies, International Relations, Communications, Business, or a related discipline.
• Minimum 8–10 years’ experience in institutional fundraising, strategic partnerships, advocacy, or communications within:
• A corporate foundation or multinational organisation
• A United Nations agency or multilateral institution
• A large NGO or development finance environment 
• Proven track record of securing and managing multi‑million, multi‑year funding from large international donors, including UN agencies.
• Demonstrated experience working across multiple countries and complex stakeholder environments.
• Strong orientation towards governance, compliance, and donor accountability.

Core competencies, knowledge, and experience:

• Demonstrated leadership in large‑scale international and institutional fundraising.
• Senior‑level engagement with UN agencies, multilateral donors, and global foundations.
• Strategic partnership development and high‑value negotiation skills.
• Advocacy, coalition building, and policy influence.
• Expert communications and donor‑grade storytelling.
• Strong understanding of development finance, sustainability, ESG, and philanthropy, particularly within African and emerging‑market contexts.

We make an impact by offering:

• Enticing incentive programs and competitive benefit packages
• Retirement funds, risk benefits, and medical aid benefits
• Cell phone and data benefits, advantages fibre connection discounts, and exclusive staff discounts offered in collaboration with partner companies

Closing date for Applications: 27 May 2026

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Role Purpose:

• The Senior Manager: Corporate Credit & SME Collections is accountable for the performance, governance, and optimisation of the Business, Automated and SME Integrated collections portfolios.
• Reporting to the Executive Head, the role provides vertical leadership across automated recovery operations and SME collections. The candidate is responsible for designing and optimising automated collections strategies, stabilising inherited SME portfolio performance and ensuring disciplined credit governance to protect revenue, contain bad debt, and improve cash flow.
• The role drives organisational impact through structured leadership, capability uplift, and governance enhancement within the Corporate credit environment.

Your responsibilities will include:

Strategic Portfolio Oversight

• Provide end-to-end oversight of Business, Automated and SME Integrated collections portfolios.
• Drive bad debt containment and recovery performance across internal and outsourced channels.
• Monitor aged debt exposure, high-risk accounts, and recovery performance trends.
• Lead resolution of escalated and complex credit matters.
• Ensure portfolio stability and consistent recovery discipline across segments.

Automated Collections Strategy Ownership

• Design and implement automated collections strategies across the Business/SME portfolio.
• Review and continuously optimise system-driven recovery workflows.
• Drive automation efficiency to improve cure rates and reduce roll rates.
• Monitor automation performance metrics and identify improvement opportunities.
• Align automated strategy to portfolio risk profile and recovery objectives.

SME Portfolio Oversight

• Lead performance management of the inherited SME collections portfolio.
• Establish structured recovery cadence and accountability frameworks.
• Drive alignment between SME and Corporate recovery standards.
• Monitor performance variances and implement stabilisation actions where required.

Risk Governance & Decision Authority

• Approve high-value credits, extended payment terms, and risk overrides within Delegation of Authority.
• Provide senior judgement on escalated credit risk exposures.
• Ensure compliance with SOX controls and internal credit policies.
• Maintain governance discipline across portfolio decision-making.

Leadership & Team Management

• Lead Managers responsible for Business, Automated and SME collections portfolios.
• Drive structured performance accountability across Senior Credit Controllers.
• Embed disciplined recovery cadence and performance monitoring.
• Strengthen operational capability within automated and manual collections environments.

The ideal candidate for this role will have:

• Bachelor’s Degree or equivalent qualification.
• Minimum 5 years’ experience in corporate and/or SME credit and collections environments.

Core competencies, knowledge, and experience:

• Corporate, Business and SME credit risk management.
• Automated collections strategy design and optimisation.
• Portfolio performance management and bad debt containment.
• Advanced MI analysis and data-driven decision-making.
• Strong approval judgement within risk frameworks.
• Multi-layer leadership capability.
• Senior stakeholder engagement and influence.
• Proven experience designing and managing automated collections strategies.
• Experience operating within structured call centre or large-scale collections environments.
• Strong understanding of Delegation of Authority and SOX compliance frameworks. 

We make an impact by offering:

• Enticing incentive programs and competitive benefit packages
• Retirement funds, risk benefits, and medical aid benefits
• Cell phone and data benefits, advantages fibre connection discounts, and exclusive staff discounts offered in collaboration with partner companies

Closing date for Applications: 28 May 2026.