Top Jobs at Vodafone Global Enterprise

Role Purpose/Business Unit:

• To implement and embed the Compliance Intelligence Continuous Monitoring and Assurance capability by leveraging newer technologies, data analytics, AI, RPA, and automated control testing to deliver proactive, intelligence‑led compliance assurance across Group and market entities in both the telecommunications and financial services businesses, strengthening operational, regulatory compliance assurance, and control effectiveness.

Your responsibilities will include:

• Operationalize data-driven continuous compliance monitoring through analytics, automated scripts, and control automation to test the full population of data across priority regulatory and financial services risk domains.
• Provide inputs into the requirements gathering, design, and validation of control logic and associated scripting requirements for Compliance Intelligence Continuous Monitoring and Assurance controls, in collaboration with Markets and VOIS India, as the technical delivery partner for control scripting and implementation.
• Actively partner with Markets to interpret Compliance Intelligence, Continuous Monitoring, and Assurance outputs, support root‑cause analysis, agree on pragmatic and risk‑based remediation actions, and track the timely closure of the exceptions to drive sustainable improvements in the local control environment.
• Ensure the continuous embedment and effective operation of the Compliance Intelligence Continuous Monitoring and Assurance across Group and Markets, coordinating with Technology, Cyber, and other stakeholders to ensure platform compliance, effective control deployment, and ongoing adherence to cross‑border data processing approvals granted by Group, Markets, and in‑country Regulators where required.
• Provide regular executive and ad hoc reporting on Compliance Intelligence Continuous Monitoring and Assurance coverage, outcomes, and remediation progress, ensuring alignment with internal frameworks and enabling effective oversight and assurance.

The ideal candidate for this role will have:

• Relevant Commercial, Risk, Compliance, Accounting, Data degree.
• Higher relevant degrees will be an advantageous.
• Higher relevant specialist qualifications in e.g. data analytics or AI will be an advantage.
• Sound knowledge of internal control,  compliance assurance, and control assurance principles.
• Sound understanding of compliance and risk management principles.

Desired experience:

• Minimum 5 years’ experience in compliance, operational risk, internal control, audit, or assurance roles.
• Experience working with data analytics, automated controls, or continuous monitoring solutions in a regulated environment.
• Exposure to telecommunications, financial services environment will be advantageous.
• Exposure to the COSO Framework will be advantageous.

Core competencies, knowledge, and experience:

• Strong experience in compliance assurance, operational risk management, internal control and business processes and controls, with practical exposure to data analytics or automated monitoring.
• Ability to analyse, interpret and translate operational, regulatory, compliance, and governance requirements into automated, testable controls, including maintaining ongoing adherence to approvals granted for cross‑border data processing by Group, Markets, and in‑country Regulators where required.
• Proven capability to manage complex, cross‑functional initiatives involving technology, data, and multiple stakeholders across Group and markets.
• High levels of judgement, accountability, and execution discipline, with the ability to operate independently in a fast‑paced, regulated environment.

We make an impact by offering:

• Enticing incentive programs and competitive benefit packages
• Retirement funds, risk benefits, and medical aid benefits
• Cell phone and data benefits, advantages fibre connection discounts, and exclusive staff discounts offered in collaboration with partner companies

Closing date for Applications: 10 June 2026.

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Role Purpose:

• The Recruitment Consultant is responsible for managing the full recruitment lifecycle for call centre roles, including sourcing, interviewing, vetting, and onboarding candidates.
• The role ensures that staffing requirements are met efficiently while maintaining compliance with labour legislation and delivering a high‑quality, customer‑centric recruitment service.
• By combining recruitment expertise with a strong understanding of call centre operations, the consultant plays a critical role in building workforce capability, driving operational efficiency, and supporting business growth. 

Key accountabilities and decision ownership:

• Job Profiles: Develop job descriptions for recruitment, internal and external adverts tailored to call centre requirements.
• High Volume Recruitment: Source, screen, and interview candidates for call centre roles (agents, team leaders, specialists).
• Pre Screening: Conduct CV reviews and phone screening to ensure candidates meet minimum requirements (e.g., Grade 12, language proficiency, customer service skills).
• Interviews: Conduct and Manage end‑to‑end recruitment processes (face-to-face)
• Placement & Onboarding: Manage offers and oversee onboarding processes.
• Pipelines: Build and maintain talent pipelines for high‑volume recruitment for future business needs.
• Stakeholder Management: Work closely with call centre managers and Workforce Planning to understand staffing requirements and performance expectations.
• Compliance: Ensure recruitment processes adhere to labor laws, BBBEE, EE, and organisational policies.
• Reporting: Maintain recruitment metrics (time-to-fill, quality of hire, attrition rates) and provide regular updates to management.
• Candidate Management: Provide exceptional candidate experience throughout the recruitment process.

The ideal candidate for this role will have:

Must have Qualifications and Experience:

• Matric / Grade 12 or SAQA Accredited Equivalent*
• Minimum of a B Degree with HR specialisation or SAQA Accredited Equivalent
• At least 3- 5 years' experience in the high-volume recruitment industry
• Experience in dealing with tight deadlines in a fast-moving environment

Core competencies, knowledge, and experience:

• Strong knowledge of call centre operations and workforce requirements.
• Excellent communication and interpersonal skills.
• Ability to manage high-volume recruitment under tight deadlines.
• Familiarity with SAP HR systems and applicant tracking tools.
• Understanding of South African labor legislation and compliance framework.
• Experienced Recruitment Specialist who has managed high-volume recruitment for a demanding client base with a deep functional expertise.
• Customers are obsessed with the experience of delivering a customer-centric resourcing service and demonstrating innovation in problem-solving as well as service delivery.
• Ability to work in a fast-paced and changing environment.
• An effective and persuasive communicator who seeks insight into business needs and acts as a knowledgeable advisor.
• Strong networker who adapts well to changing priorities, demonstrates resilience, flexibility, and energy.

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Role Purpose/Business Unit:

• To manage and implement IT Resilience and Payment Services technology resilience principles and best practice across all Vodacom markets and Subsidiaries with more than 50% ownership, referred to as entities.
• To ensure that new and revised Vodafone IT Resilience & Transformation policies, guidelines, standards and requirements are communicated and implemented by technology groups across all Vodacom markets.
• To draft specific Vodacom Group technology resilience policies and related procedures applicable to all Vodacom entities.
• To enhance existing procedures, standards and guidelines to develop and maintain technical recovery plans and procedures and implement enhanced procedures and solutions.
• To ensure that knowledge regarding IT and Payment resilience concepts and requirements is transferred to the Vodacom entities.
• To develop and maintain a technical recovery toolkit to ensure implementation of effective technical recovery plan maintenance including Technology Impact Assessment (TIA) and the interface with business-as-usual processes and systems.
• To develop resilience strategies applicable to technologies supporting critical services across Vodacom entities.
• To perform risk reviews using a consistent methodology on technologies that support Vodacom’s critical services and to evaluate single points of failures and threats which could cause service level unavailability.
• To implement cost effective solutions whilst considering optimal design criteria for resilience and mitigating critical risks.
• To liaise with all technology groups across the Vodacom entities and Subject Matter Experts (SME) to ensure that adequate resilience and redundancy arrangements are in place for current and future technologies.
• To develop and execute end-to-end testing strategies to ensure an auditable and proven recovery capability for Vodacom’s technologies supporting its critical services.
• To create position papers with regards to IT technology resilience for the organisation.
• Effectively pursue improvement opportunities through research while ensuring consistency across multiple functional areas.
• To perform research in the field of business continuity and maintain expert knowledge within the field on current legislative, risks, technology and industry best practice.
• To undertake other projects as required under the control of the Executive head: Business Resilience.

Your responsibilities will include:

• To manage and coordinate the IT Resilience & Transformation and applicable Payment Services policy requirements across the Vodacom Group AMAP community.
• To ensure that all related IT and Payment resilience objectives and topics are driven through the Group Technology Resilience Governance Board and senior management structures.
• To ensure that technology risks, policy sub-risks and associated single points of failure are assessed, managed, monitored and mitigated in cooperation with the business and enterprise risk management. To implement selected cost-effective mitigation controls.
• To assist in the development and optimisation of resilience strategies in line with Vodafone design guidelines across the Vodacom entities.
• To research specific industry trends and update applicable procedures, standards and guidelines and maintain the toolkit to ensure the successful maintenance and testing of technology recovery strategies and systems.
• To enhance methodologies and information systems through innovation to support, assist and guide network design and planning to ensure conformance to policy and good practice.

The ideal candidate for this role will have:

• A BSC degree or equivalent qualification in IT (essential)
• MBA will be advantages
• Additional professional relevant certification will be an advantage including:
• PECB Certified Lead Disaster Recovery Manager
• Certified Information Systems Auditor (CISA) or Certified Cloud Security Professional (CCSP) 

Core competencies, knowledge, and experience:

• Minimum of 8 years’ experience within IT architecture and related function (essential)
• 3–5 years’ experience in IT resilience and related projects (essential)
• Managing of highly professional teams (essential)
• Have in-depth knowledge of Vodacom’s IT and Payment architecture and domain functions. (advantage)
• Experience in Business Continuity Management and knowledge of ISO22301 and BCI Good Practice Guidelines (advantage)
• Willing to travel up to 40% of time within Africa

We make an impact by offering:

• Enticing incentive programs and competitive benefit packages
• Retirement funds, risk benefits, and medical aid benefits
• Cell phone and data benefits, advantages fibre connection discounts, and exclusive staff discounts offered in collaboration with partner companies

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Role Purpose/Business Unit:

• To manage and implement telecom fixed or mobile Networks technology resilience principles and best practice across all Vodacom markets and Subsidiaries with more than 50% ownership, referred to as entities.
• To ensure that new and revised Vodafone Network resilience & Competitiveness policies, guidelines, standards and requirements are communicated and implemented by technology groups across all Vodacom markets.
• To draft specific Vodacom Group technology resilience policies and related procedures applicable to all Vodacom entities.
• To enhance existing procedures, standards and guidelines to develop and maintain technical recovery plans and procedures and implement enhanced procedures and solutions.
• To ensure that knowledge regarding technology resilience concepts and requirements is transferred to the Vodacom entities.
• To develop and maintain a technical recovery toolkit to ensure implementation of effective technical recovery plan maintenance including Technology Impact Assessment (TIA) and the interface with business-as-usual processes and systems.
• To develop resilience strategies applicable to technologies supporting critical services across Vodacom entities.
• To perform risk reviews using a consistent methodology on technologies that support Vodacom’s critical services and to evaluate single points of failures and threats which could cause service level unavailability.
• To implement cost effective solutions whilst considering optimal design criteria for resilience and mitigating critical risks. 
• To liaise with all technology groups across the Vodacom entities and Subject Matter Experts (SME) to ensure that adequate resilience and redundancy arrangements are in place for current and future technologies.
• To develop and execute end-to-end testing strategies to ensure an auditable and proven recovery capability for Vodacom’s technologies supporting its critical services.
• To create position papers with regards to technology resilience for the organisation.
• Effectively pursue improvement opportunities through research while ensuring consistency across multiple functional areas.
• To perform research in the field of business continuity and maintain expert knowledge within the field on current legislative, risks, technology and industry best practice.
• To undertake other projects as required under the control of the Executive head: Business Resilience.

Your responsibilities will include:

• To manage and coordinate the Network Resilience & Competitiveness policy requirements across the Vodacom Group AMAP community.
• To ensure that all related technology resilience objectives and topics are driven through the Group Technology Resilience Governance Board and senior management structures.
• To ensure that technology risks, policy sub-risks and associated single points of failure are assessed, managed, monitored and mitigated in cooperation with the business and enterprise risk management. To implement selected cost-effective mitigation controls.
• To assist in the development and optimisation of resilience strategies in line with Vodafone design guidelines across the Vodacom entities.
• To research specific industry trends and update applicable procedures, standards and guidelines and maintain the toolkit to ensure the successful maintenance and testing of technology recovery strategies and systems.
• To enhance methodologies and information systems through innovation to support, assist and guide network design and planning to ensure conformance to policy and good practice.

The ideal candidate for this role will have:

• A degree or equivalent qualification in telecommunication engineering (essential)
• MBA will be advantages.
• Additional professional relevant certification will be an advantage including PECB Certified Lead Disaster Recovery Manager

Core competencies, knowledge, and experience:

• Minimum of 8 years’ experience within Mobile and Fixed Line technology architecture and or engineering (essential)
• 3–5 years’ experience in technology resilience and related projects (essential)
• Managing of highly professional teams (essential)
• Have in-depth knowledge of Vodacom’s Mobile and Fixed line architecture and domain functions (advantage)
• Experience in Business Continuity Management and knowledge of ISO22301 and BCI Good Practice Guidelines (advantage)
• Willing to travel (up to 40% of time within Africa.)

We make an impact by offering:

• Enticing incentive programs and competitive benefit packages
• Retirement funds, risk benefits, and medical aid benefits
• Cell phone and data benefits, advantages fibre connection discounts, and exclusive staff discounts offered in collaboration with partner companies