Company Description
We offer Business Solutions including Retail Data & Consumer Insights, Integrated Shopper & Retail Marketing, Field & Channel Marketing and Training & People Development. We’re focused on business results and always aim to create long term solutions to drive conversion and sales.
Job Description
Program Design and Implementation
- Develop training curricula, instructor manuals, learner guides and other materials, which meet identified learning goals.
- Develops and aligns course material that meet identified learning goals
- Maintains the currency and accuracy of all learning materials through regular updates.
- Researches literature and other resources to guarantee services are developed to the most current evidence-based practices on the subject/s.
- Designs pre and post training assessment tools to measure learning and performance as a result of learning initiatives.
Skills Development Delivery
- Operates within agreed training schedule and meets quality standards.
- Delivers a variety of internal workshops, courses and programmes whether through giving presentations, facilitating learning in small groups, mentoring and/or coaching in the field.
- Identify the most appropriate and cost-effective training approach, including selection of training media.
- Uses adult learner methodologies.
- Delivers induction and/or on-the-job training.
- Ensures completion of learning assessments and provides relevant feedback to learners based on results.
- Deliver training utilising the most current learning resources available.
- Responsible for the delivery of all product, process, systems and soft skills training.
- Delivers operational specific learning and development interventions.
Conducting Needs Analysis
- Conduct training needs analysis to support development of instructional designs.
- Proposes solutions to fill any identified gaps in competence.
- Collaborates with operations management to ensure that competency gaps are filled.
- Ensures knowledge of business issues is current.
- Identifies trends and common challenges in business units and makes recommendations
Administration and Record Keeping
- Perform administrative functions necessary to deliver and document learning and development programs
- Maintain data bases to track progress of participants and program scheduling.
- Accurately records all learning and development interventions
- Provides management with relevant training reports
- Ensures training manuals and aids are prepared for training.
- Makes logistical arrangements for training including distribution of training invitations, consolidation of confirmations and tracking of cancellations and no-shows.
Collaboration
- Maintaining and developing relationships with all internal and external stakeholders.
- Prepare and implement a Regional Training Plan in consultation with the Training Manager and Regional Teams (internal and external)
- Participate in special projects and joint working arrangements within the region in consultation with the Training Manager.
- Conducts evaluations and feedback sessions for the operational team and the client.
- Undertake such other duties as may be agreed from time to time with the Training Manager and/or Regional Manager.
Qualifications
- At least 3 (three) years of experience as a trainer in a professional training position
- At least 1 years’ experience delivering Sales and Soft Skills training in a formal training environment
- Proficiency in working with Microsoft Office, especially PowerPoint
- Ability to present and teach technical information to others
- Fluency in indigenous languages relevant to the area of recruitment
- A demonstrated ability in designing learning material and assessment tools for adult learners.
- A demonstrated ability to shape and run the learning process for adult learners.
- Excellent knowledge of adult learning theory and practice, facilitation and training techniques including instructional design methods and assessment procedures and principles.
- Good knowledge of occupational sector (Telecommunications)
- Good knowledge of current issues and best practice in occupational sector (Telecommunications
- An understanding of, and demonstrable commitment to excellence face-to-face consumer education
go to method of application »
Company Description
We offer Business Solutions including Retail Data & Consumer Insights, Integrated Shopper & Retail Marketing, Field & Channel Marketing and Training & People Development. We’re focused on business results and always aim to create long term solutions to drive conversion and sales.
Job Description
Key Responsibilities
Daily Feed Activity
-
Meet and exceed stipulated weekly, monthly direct BIW sales targets (Target 50 per month)
-
Activity Target per day (Regional execution) 20 Visits per day to Businesses,SOHO`s or individuals and Captured on Avengers
-
Ensure the daily,weekly and monthly sales pipeline is updated
-
Follow up on new leads and referrals resulting in a increased daily pipeline
-
Morning Huddle at 08:00 daily with the Regional Team Leader to discuss sales targets vs actual vs activity
-
Adhere to the Vodacom Absolute rules
-
Ensure the Vodacom Uniform is presentable and relevant
-
Daily training on BIW product via Teams/On-site at daily with the RTL
-
DSA to be accompanied by RTL to close off Sales Process
-
Travel Summaries to be monitored daily and submitted to the RTL for approval
-
Daily, weekly feedback sessions to line management on activity and sales performance
Daily Reporting Tasks
-
Complete the daily training register and sales to be submitted to the RTL
-
Capture Visits on Avengers and daily sales
-
Record competitor activity and Field activities
-
Complete the Red Flag,Exception report daily and sent off to the RTL at 16:00
-
Resolve Redflags as and when received
-
Submit and review monthly travel logs and submitted to RTL (100% accuracy)
Daily Sales Targets
-
AE to achieve the 50 approved BIW sales monthly
-
Facilitate the order and quotes and fast track the sales orders
-
Monitor sales and visits twice daily 12:00 update and 16:00 update to the RTL
-
Arrange 1 quality promotion per week in the defined area with the RTL
-
Ensure sales targets are met monthly
Qualifications
· Minimum Matric
· Proficient in Outlook, Word, Excel and Powerpoint
· Familiarity of VPP(Siebel) and OBI software desired
Additional Information
· Vehicle less than 8 years old
· Current Road worthy certificate
· Current tyre certificate (minimum 10,000 km’s tread)
· Car tracker or similar installed
· Automated log book (as part of 5)
· Proof of business insurance (with 30 day car hire option)
· Date & mileage of last service
· Valid Driver’s license
· Bluetooth device