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Absa Group Limited (Absa) has forged a new way of getting things done, driven by bravery and passion, with the readiness to realise the possibilities on our continent and beyond.
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Job Summary
- The Head of Specialized Lending is responsible for driving the growth and profitability of Lending products for Business Banking segments across our markets. This role will play a pivotal part in forging the growth strategy and execution plan, collaborating with in country colleagues, establishing Absa as a preferred bank for Commercial and SME customers our African markets.
Job Description
The incumbent will take end to end ownership of Specialized Lending products (Commercial Property Finance, Commercial Asset Finance and Structured Trade & Commodity Finance, Term Loans) by:
- Delivering innovative lending solutions while adding value in all interactions
- Influencing customer value propositions (CVPs), client solutions and structuring, pricing, deal support, credit risk management, relationship management, product onboarding, Impairments and marketing.
- Optimizing and developing the various teams (country and center) through skills development on cash management, trade & working capital, leadership practices and relationship management.
- Managing stakeholder relationships across the bank to ensure the maximum performance of lending products
- Driving thought leadership across sectors, segments and geographies
Accountabilities/Key Relationships:
- The role holder will report to the Head: Business Banking, ARO
- The role holder is a member of the ARO BB MANCO and related ARO RBB governance meetings.
- The role holder will work in collaboration with Country BB Heads and Country BB Product Heads to deliver business ambitions.
Activities:
Financial Performance and Management:
- Formulate and implement product strategy and execution plans, ensuring profitable growth
- Implement and support frameworks for the management of product performance across the teams.
- Coordinate sales targeting approach together with Client Coverage in BB and Credit.
- Support countries to provide solutions on complex and critical transactions and projects.
- Ensure product profitability through revenue and cost optimization.
Product Development and Launch:
- Lead the development and launch of innovative products and services tailored to the specific needs of the target market.
- Conduct thorough market research to identify customer needs, preferences, and risk profiles.
- Collaborate with internal stakeholders in CVP, IT, Risk Management, and Marketing to develop and implement new solutions.
- Maintain an excellent understanding of technical expertise and remain up to date with relevant sector/department knowledge, have insight into external market developments/initiatives and strategic implications thereof
- Ensure all products and services comply with regulatory requirements.
Marketing and Sales:
- Develop and execute comprehensive marketing and sales strategies to drive awareness, adoption, and usage of Absa's products and services.
- Leverage partner channels and digital marketing platforms to effectively reach the target audience.
- Set and monitor clear sales targets for products across the ARO countries.
- Oversee the performance of sales teams and implement strategies to optimize conversion rates.
Risk Management and Compliance:
- Develop and implement a robust risk management framework for the business.
- In collaboration with Risk, build a quality credit portfolio that effectively utilizes capital to build sustainable income for the Bank.
- Continuously monitor and mitigate potential risks associated with fraud, creditworthiness, and data security.
- Collaborate with the Risk Management team to implement appropriate risk-based models and collection strategies.
Data Analytics and Reporting:
- Develop and implement a data-driven approach to business, leveraging customer data and market insights to inform product development, marketing strategies, and risk management practices.
- Analyze key performance indicators (KPIs) to track progress towards achieving business objectives.
- Generate regular reports on the performance of the business, including customer acquisition, revenue generation, and risk metrics.
- Translate data insights into actionable recommendations for continuous improvement.
Team Management:
- Lead, motivate, and develop a high-performing team of Transactional Banking specialists.
- Ensure team members possess the necessary skills and knowledge to achieve business goals.
- Foster a collaborative and results-oriented work environment.
- Delegate tasks effectively
Education
- Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)
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Job Summary
- The Head of Transactional Banking is responsible for driving the growth and profitability of Transactional Banking products for Business Banking segments across our markets. This role will play a pivotal part in forging the growth strategy and execution plan, collaborating with in country colleagues, establishing Absa as a preferred bank for Commercial and SME customers our African markets.
Job Description
The incumbent will take end to end ownership of Transactional Banking (Cash Management, Trade & Working Capital and FX) by:
- Delivering innovative Transactional Banking solutions while adding value in all interactions
- Influencing customer value propositions (CVPs), client solutions and structuring, pricing, deal support, credit risk management, relationship management, product onboarding, Impairments and marketing.
- Optimizing and developing the various teams (country and center) through skills development on cash management, trade & working capital, leadership practices and relationship management.
- Managing stakeholder relationships across the bank to ensure the maximum performance of Transactional Banking products
- Driving thought leadership across sectors, segments and geographies
Accountabilities/Key Relationships:
- The role holder will report to the Head: Business Banking, ARO
- The role holder is a member of the ARO BB MANCO and related ARO RBB governance meetings.
- The role holder will work in collaboration with Country BB Heads and Country BB Product Heads to deliver business ambitions.
Activities:
Financial Performance and Management:
- Formulate and implement product strategy and execution plans, ensuring that ambitions to grow share of the primary banked market are met.
- Implement and support frameworks for the management of product performance across the teams.
- Coordinate sales targeting approach together with Client Coverage in BB and Credit.
- Support countries to provide solutions on complex and critical transactions and projects.
- Ensure product profitability through revenue and cost optimization.
Product Development and Launch:
- Lead the development and launch of innovative products and services tailored to the specific needs of the target market.
- Conduct thorough market research to identify customer needs, preferences, and risk profiles.
- Proactively build an internal and external network that will facilitate the generation of customer leads (e.g., Industry/Trade Associations, Chambers of Commerce, Industry seminars, etc.) by networking effectively.
- Collaborate with internal stakeholders in CVP, IT, Risk Management, and Marketing to develop and implement new solutions.
- Maintain an excellent understanding of technical expertise and remain up to date with relevant sector/department knowledge, have insight into external market developments/initiatives and strategic implications thereof
- Ensure all products and services comply with regulatory requirements.
Marketing and Sales:
- Develop and execute comprehensive marketing and sales strategies to drive awareness, adoption, and usage of Absa's products and services.
- Leverage partner channels and digital marketing platforms to effectively reach the target audience.
- Set and monitor clear sales targets for products across the ARO countries.
- Oversee the performance of sales teams and implement strategies to optimize conversion rates.
Risk Management and Compliance:
- Develop and implement a robust risk management framework for the business.
- In collaboration with Risk, build a quality credit portfolio that effectively utilizes capital to build sustainable income for the Bank.
- Continuously monitor and mitigate potential risks associated with fraud, creditworthiness, and data security.
- Collaborate with the Risk Management team to implement appropriate risk-based models and collection strategies.
Data Analytics and Reporting:
- Develop and implement a data-driven approach to business, leveraging customer data and market insights to inform product development, marketing strategies, and risk management practices.
- Analyze key performance indicators (KPIs) to track progress towards achieving business objectives.
- Generate regular reports on the performance of the business, including customer acquisition, revenue generation, and risk metrics.
- Translate data insights into actionable recommendations for continuous improvement.
Team Management:
- Lead, motivate, and develop a high-performing team of Transactional Banking specialists.
- Ensure team members possess the necessary skills and knowledge to achieve business goals.
- Foster a collaborative and results-oriented work environment.
- Delegate tasks effectively and provide ongoing coaching and feedback.
Education
- Master's Degree: Business Administration (Required)
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Job Summary
- There is a vacancy in the Product Control team for the role of Product Controller – AVP grade in PCG Line: Prime Services Desk. The overall responsibility of this role includes daily P&L production and balance sheet substantiation, and/ or responsibility for process ownership within the Prime Services asset class, and / or involvement in broader, floor wide Product Control initiatives.
Job Description
Production related responsibilities:
- Accounting – posting to the General Ledger accurate and timely information
- Substantiation of the trading balance sheet – ensuring the full trading balance sheet can be substantiated
- Regulatory reporting alignment - ensuring the Balance sheet is aligned to reports send to regulators
- Data ownership – Ensuring the quality and accuracy of the data used downstream and being able to articulate trends or pick up anomalies to drive source remediation
- Control environment – Overseeing the control environment in which the business operates
- PnL (Profit and Loss) review – understanding and providing commentary on the PnL; displaying an understanding of the applicable Greeks to explain PnL moves and the respective products on the desk. Being able to relate the said moves to Market trends or behaviour
In the process of production focus is needed on:
- Reporting – Ensuring reporting is accurate and timely (this includes considerations for product and instrument type)
- Control – Ensuring a robust control environment and reporting any deficiencies or issues to managers/relevant stakeholders
- Adherence to applicable policies and standards
- Escalation and following up on significant issues reported
Key Accountabilities:
- Accountability: Management and oversight of immediate team performing P&L production and BS substantiation
- Running the day to day PC deliverables
- Interact with other infrastructure areas, specifically Operations and Financial Control, for issue resolutions
- Process Owner
- Strategic and/or Project and /or Change related Initiatives to advance efficiency agenda
Education and Qualification
- B degree/similar qualification in a financial/related discipline
- CA or CFA candidacy is a plus
- Investment banking or Product Control experience
- Product knowledge i.e. Derivatives exposure would be a plus
- Experience in creating and maintaining an effective control environment
- Experience with Projects and / or Strategic Initiatives and / or Change Management
Education
- Bachelor`s Degrees and Advanced Diplomas: Financial Sciences (Required)
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Job Summary
- Provide superior, seamless customer experience and offering suitable solutions to meet client needs. Utilise technology and leverage the virtual omni-channel environment, to deliver service in an efficient and cost-effective manner. Perform banking duties and oversee the financial activities for business and individual customers.
Job Description
- Income Growth and Financial Targets: Ensure a deep understanding of client's working capital cycle and business needs to provide appropriate solutions. Drive achievement of targets as per individual scorecard.
- Customer Focus: Proactively drive acquisition and cross-sell initiatives through re-engagement processes. Ensure service and complaints resolution are within acceptable service level agreements.
- Compliance and Risk Management: Fulfil all activities in adherence to relevant control and compliance requirements, and quality standards.
- Collaboration: Constantly seek to improve ways of working by challenging the status quo and supporting an empowering climate within the team, sharing knowledge, experience, best practice and providing constructive feedback as required.
Education
- Higher Diplomas: Business, Commerce and Management Studies (Required)
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Job Summary
- Develop, implement and manage the end-to-end IT Asset Management capability & manage, maintain and enhance the organization’s asset portfolio to deliver optimised asset performance & related customer & business impacts. Asset management includes but may not be limited to: • Overall OR specified Asset portfolio management (HAM & OR; SAM) • Asset Planning & Acquisition Asset Deployment, Operation & Maintenance asset Tracking / Monitoring Asset Upgrades & Disposals
Job Description
Job Profile Summary:
- Develop, implement, and lead an integrated software asset management capability (people, processes, and systems) that enables the organization to optimize the provisioning, cost, quality, and value of software. This role supports the delivery of scalable, resilient, efficient, and effective technology products and services.
Key Accountabilities:
Asset Management Direction Setting and Transformation:
- Work collaboratively across the business and leverage expertise in Technology and IT Asset Management (trends, tools, and practices) to define the future state vision for Asset Management.
- Define, identify, collate, manage, and hold one-stop-shop accountability for the SAM function to enable commercial decision-making.
- Understand and grasp the end-to-end asset base performance, including asset types, lifecycle data, asset events, and critical data.
- Translate technology roadmaps and plans into implications for Asset Management .
- Lead the development of a transformational asset management strategy.
- Cascade the asset management vision and strategy across the business and technology teams.
- Strengthen partnerships with Technology and Business Leadership teams for maximum business impact.
- Create an environment to drive and implement an evolving asset management vision.
- Take ownership of asset management data sets to understand the costs and continuously improve it.
- Develop and improve a leading practice asset management cost model.
- Achieve operational efficiency and effectiveness targets.
- Analyze operational cost data, identify cost-saving efficiencies, and influence the business to adopt these efficiencies.
- Assess existing asset management capabilities and cost model against requirements and develop plans to address gaps.
- Drive alignment of internal and external teams for successful asset management delivery.
- Monitor the performance of asset management across the organization24.
- Leverage monitoring and performance data to ensure uninterrupted business operations.
Commercial Management and Impact:
- Collaborate with Group procurement and technology leaders for commercial contracting and vendor engagement.
- Guide and advise the business on optimal commercial contracting arrangements.
- Ensure compliance with Group procurement standards and frameworks.
- Contribute to Group Procurement standards, frameworks, processes, and practices.
- Apply risk, governance, compliance, and regulatory frameworks and standards.
- Lead input and reporting requirements for risk, regulatory, compliance, and governance processes.
People:
- Set and cascade strategic direction to the asset management team.
- Drive a culture of continuous improvement and change.
- Attract, recruit, develop, retain, reward, and deploy a diverse resource base.
- Build a high-performance team environment through self-directed teams.
- Assume accountability for the right people in the right teams.
- Leverage partnering and coaching expertise to improve technical service delivery.
Skills & Experience Required:
Software License Management:
- Manage software assets as they relate to the ITAM lifecycle.
- Consult on optimizing license usage and evaluate licensing options.
- Work closely with technology product owners responsible for software licensing contracts.
- Participate in negotiations of large complex software contracts.
Data Analysis:
- Proficiency in SQL and advanced Excel analysis.
- Strong financial acumen to support decision-making and cost management.
- Analyze large volumes of data relating to software entitlement and communicate information to business and finance for decision-making purposes.
- Have a general understanding of databases.
- Experience with Flexera or similar software asset management tools.
- Familiarity with ServiceNow.
- Ability to extract, analyze, and interpret data to draw meaningful conclusions.
Software Asset Lifecycle Knowledge:
- Familiarity with all stages of the software asset lifecycle.
- Knowledge of SCCM, Intune, and JAMF software management solutions.
- Contract and Negotiation Skills:
- Experience in contract management and negotiation.
Leadership and Team Management Experience:
- Exceptional team leadership skills and proven experience managing a team.
- Support software asset management team development.
Education
- Bachelor's Degree: Information Technology
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Job Summary
- Optimise the profit and economic value of portfolios of Growth Business key account clients requiring medium to high complexity commercial banking requirements by focusing:
- origination efforts to quire new clients;
- cross-sell to existing client base;
- coverage efforts to service clients in accordance to the segment CVP
Job Description
- Drive Financial Targets: Maintain primary ownership of a portfolio of Growth Account clients, differentiated by the level of complexity of the client base
- Relationship and Service Management: Actively develop strong client relationships. Conduct regular client visits in accordance with the Commercial Growth Account Value Proposition and initiate changes to ABB Product by providing input into product development to better service our clients
- Manage Risk Assessment: Adhere to the bank's policies and procedures and ensure compliance. Take ultimate ownership of the portfolio's risk management by ensuring a good understanding of both the Bank's and the clients regulatory and compliance environments.
- Collaboration: Constantly seek to improve ways of working by challenging the status quo and supporting an empowering climate within the team, sharing knowledge, experience, best practice and providing constructive feedback as required.
Education
- Bachelors Degree and Professional Qualifications: Business, Commerce and Management Studies (Required)
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Job Summary
Specific Role Purpose:
- The purpose of this role is to execute on performance and analytical processes that enables management of the Channel Infrastructure and Change business performance to achieve financial and non-financial goals, forecasting the impact of actual performance, identifying the key value drivers and understanding the actions required to bridge between forecast and actuals. Tracking the performance of initiatives. This role is responsible for developing financial models (as and when required) that tracks the performance of current partners and assesses the commercial viability of new partnerships against a firm framework. Information gathering for market analytics and insights around best practice, efficiencies and competitor and market trends. In addition, this role is responsible for managing the overall financial planning cycle process for Channel Infrastructure and Change.
- The Finance Manager provides tactical and practice leadership in the end-to-end financial management of business, including deep dive analytics, generating management reports, statutory compliance, scaling automated financial processes to crafting financial solutions aligned to business financial health and growth objectives within his/her function of the BU.
- The Finance Manager of the business enables achieving the operational objectives of the business by building an agile finance enablement to transform, to bring stewardship, financial integrity & insights to the current state of the business & its future possibilities to deliver on the new operating model and to achieve the business strategy objectives set by Absa Africa United for RBB.
- The Finance Manager co-creates Finance capabilities required to lead to exponential growth and business effectiveness.
Job Description
Commercial Finance Execution Accountabilities
- Responsible for tactical and practical finance operations relevant to optimize the function to enable business to achieve growth and profitability objectives.
- Ensure that the CFO is appraised of key financial issues that need to be raised with executive leadership to enable integrity and timely management the BU.
- Creating unprecedented, seamless customer experiences via finance BU enablement.
- Embrace our distinctive brand aspiration and infuse in business.
- Identification and innovating global best operating practices to optimize the function.
- Drive continuous process efficiency, financial rigor and controls. Pioneer and implement Finance best practices, digital solutions and effective change enablement. Contribute to building a scalable, digitally-led business.
- Deliver on tactical solutions to achieve cost management objectives.
- Adopt what’s ‘best for absa’ approach in finance practices.
- Take an eco-system view of business, that is, geography, customer, channel and product in consulting with business.
- Book of work contribution: Build innovative finance business case and benefits tracking’s’ solutions to ensure alignment of core business with future business objectives to appropriately inform management decisions.
- Influence optimal and compliant control environment within business unit that appropriately balances risk appetites and customer demand with the need to grow to achieve the financial ambitions and balance sheet aspirations of RBB.
- Contribute to the effectiveness of the core finance processes for RBB Finance (annual planning, forecasting, spend trajectory and reporting).
- Contribute to innovative performance measurement solutions and partner with the business leaders to evaluate their productivity, enable wise resource allocation, and drive intelligent scenario planning.
- Influence a commercial leadership context by presenting business performance in the context of profitability analysis and markets/segments/customers/products to help drive financial growth. Drive the themes of customer value and revenue.
- Influence integration of Treasury, Risk, and Finance from a BU perspective.
- Influence the build of a leading global payments hub, where applicable.
- Maintain stewardship and excellence which drives performance and sustainable growth through preservation of financial integrity.
- Be an active force for good in society through business execution.
- Contribute to BCM & cybersecurity processes relevant to the BU and finance execution.
Financial Reporting Accountabilities
- Build trust in the finance function through the creation of a single source of financial information which is corroborated by related management information sources.
- Develop innovative easy to comprehend progress reports for leaders on their strategic agenda, short-term and long-term plans and investments, operational success metrics, efficiencies, risks and mitigations.
- Embed the correct governance and control frameworks across the Finance team, as well as for proactively addressing any deficiencies and exceptions.
- Critically assess underlying operational and financial performance in the context of key underlying business drivers and provide leadership with commercial insight into performance.
- Seek advanced modelling and analysis capability to provide actionable intelligence, beyond data within the function.
- Develop finance narratives and insights driving business; and build pioneering new propositions.
- Ensure appropriate, quality and timeous delivery of accurate financial and non-financial management information to support business objectives and expectations, including appropriate financial and non-financial metrics, valid and insightful comments and packaging the information in a relevant and appropriate manner.
- Deliver reporting reflecting deep commercial, holistic understanding, coherency, clarity, and contextualisation. Tell the story with passion and conviction.
- Provide thought-leadership, insight, influence and challenge on evolving stakeholder information requirements and reporting processes to deliver analytics.
- Align to processes around month-end, year-end and planning cycles across the RBB finance community and BU based on the requirements from Group. Prepare for all cycles in advance and ensure adequate engagement with the relevant finance and BU teams.
- Manage the production of regular, high quality, standardised financial and non-financial reporting and analytics to Business and Finance; and focus on effective collaborative stakeholder hand-offs in the production.
- Have regular feedback review sessions with key stakeholders to obtain feedback on current outputs produced and to understand requirements for any new requirements.
- Regularly review all outputs produced by the team to ensure that they are still relevant and consistent with stakeholder requirements.
- Proactively challenge the team to identify areas in which the content, presentation or delivery of the outputs delivered by the team can be improved or made more efficient.
People Investment Accountabilities
- Peer responsibility: Coach, inspire, engage, mentor and develop finance and business savvy leaders.
- Play to our A-Game culture of Culture of inclusivity, diversity, entrepreneurship, and ownership.
- Network with finance colleagues across GFD and create awareness of challenges, opportunities and issues and encourage collaboration
- Focus on Finance skills evolution and remaining relevant.
- Embrace the value of finance partnership in Big Data, Advanced Analytics, mergers and acquisitions, and partnerships into the core of our business.
- Influence industry thought leadership to create industry benchmark standards.
- Help build BU leadership capability by influencing deep understanding of income statement, balance sheet, margin returns, variance analysis, capital and liquidity requirements, revenues, assets, liabilities and capital, expenses, headcount analytics and other key ratios through relevant engagement.
Role / Person Specification
- Minimum B-degree (NQF level no.7) Desired Post Graduate Degree (NQF level no.8+), CA (SA) or CIMA or MBA qualification preferred.
- 4+ years professional financial management experience
- 4+ years Banking Experience at a management level
Knowledge and skills:
- Experience in executing finance processes.
- Experience in commercial innovation environments
- Broad Finance including strategic, commercial, legal, risk and operational aspects
- Understanding of the financial services sector within a professional business environment
- Knowledge of building collaborative work environments
Education
- Postgraduate Degrees and Professional Qualifications: Financial Sciences (Required)
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Job Summary
- The BI Developer in the Risk Business Unit plays a crucial role in enhancing the bank's risk management capabilities through the development and implementation of advanced business intelligence solutions. This position entails the designing and developing interactive dashboards, reports and data visualizations using BI tools like PowerBI, create and maintain ETL (Extract, Transform, Load) processes to integrate data from multiple sources. Furthermore, build and maintain data marts for reporting and analytics while ensuring data accuracy, consistency and security across systems. Additionally, the role involves migrating existing visualizations from QlikView to more advanced platforms, ensuring seamless and efficient data visualization. By leveraging their technical expertise and analytical skills, the BI Developer will support the Risk Business Unit in identifying, assessing, and mitigating risks, ultimately safeguarding the bank's assets and ensuring regulatory compliance.
Job Description
Key accountabilities
Accountability: ETL/ELT Development (50%)
- Deliver key strategic data projects following the data standards and principles. This includes performing tasks in the data delivery lifecycle i.e. identifying data sources, analysis and interpreting data, data mapping, development (coding and scripting), testing, performing releases, and documenting project deliverables.
- Design, develop, and maintain ETL processes to extract, transform, and load data from various sources into data warehouses.
- Optimize and troubleshoot ETL workflows to ensure data integrity, accuracy, and performance.
- Develop and maintain ETL scripts and documentation for data pipelines.
- Collaborate with data architects and database administrators to ensure effective data integration and storage solutions.
- Implement data quality checks and validation routines to ensure data accuracy.
- Monitor ETL processes and workflows to identify and resolve issues promptly.
- Conduct performance tuning and optimization of ETL processes.
- Ensure data security and compliance with company policies and industry regulations.
Accountability: Data Visualization (15%):
- Design and develop interactive and visually appealing dashboards and reports using SAS and SAS Viya.
- Migrate existing visualizations from QlikView to SAS Viya Visual Analytics and PowerBI.
- Collaborate with business stakeholders to understand requirements and translate them into effective data visualizations.
- Ensure data visualizations are user-friendly, insightful, and aligned with business objectives.
- Provide training and support to end-users on data visualization tools and best practices.
- Continuously evaluate and improve data visualization techniques and tools.
Accountability: Stakeholder Management (10%):
- Develop and maintain documentation for data visualization processes and standards.
- Coordinate all changes on the platform to ensure ongoing stability by contributing to business and project requirements on an adhoc basis. Take remedial action to ensure seamless customer service.
- Provide support to ensure data services are running as per service level agreements. Escalate non-adherence through the relevant channels within SLA context.
- Maintain professional relationships with stakeholders ensuring continuous communication and managing expectations.
- Engage and provide data support to internal and external audit.
Accountability: Data Governance and Adherence (15%)
- Ensure proper data governance is in place adhering to risk and control principles in deliverables and perform risk and control assessments, front to back for the allocated business.
- Ensure controls are in place over applications to ensure the data integrity by performing data integrity gap analysis
- Monitor and track data quality issues, identify gaps, and apply action plans to remediate gap
- Manage user and group permissions and authorizations via a request.
Accountability: Continuous self-development and growth (10%)
- Sharing of knowledge and skills. Focus on data skills evolution and remaining relevant.
- Proactively increase technical skills through active research. Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters, websites and attending sessions.
Preferred Education & Work Experience
- Bachelor’s degree in Mathematics, Statistics, Engineering, Management Information Systems, Information Technology, Informatics, Computer Sciences/Systems or related technical field.
- 3+ years of relevant experience in Data management, Business Intelligence, Data quality management, Change management, Data quality technologies and governance design and implementation.
Technical Skills
- Experience performing root cause analysis on internal data, external data and processes to answer specific business questions.
- Experience in data warehousing(SQL Server, Oracle, Teradata, Hadoop & SAS), data architecture, data governance, data modelling, dashboard preparation, & reporting tools and trend analysis
- Experience in executing data/risk processes supported by strong knowledge in the data infrastructure and platforms
- Experience in ETL, Big data concepts & Cloud computing
- Exposure to reporting and BI technologies, QlikView, PowerBI etc.
- Proficiency in managing data life cycle
- Excellent analytical and problem-solving skills
- Programming (Optional): Python, R , DAX for advanced analytics
Non-Technical Skills
- Good communication skills - ability to present the Analytics results to a technical and non-technical audience
- Knowledge of building collaborative work environments
- Collaboration tools (JIRA, Confluence, etc.)
- Focus on quality and risk
- Deciding and Initiating Action
- Learning and Researching
- Creating and Innovating
Education
- Bachelor's Degree: Information Technology
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Job Summary
- Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise Wide Risk Management Framework and internal Absa Policies and Policy Standards.
- Understand and manage risks and risk events (incidents) relevant to the role.
Job Description
- To deliver actuarial support services through the execution of predefined objective as per agreed standard operating procedures.
Accountability: Data Capturing
- Receive New and Revised Wills from the DSV, Clients and accurately and timeously capture the date on the Wills filling (Absa Trust system) either to create a new customer record or update their existing records.
- On receipt of written cancellation requests from customers, capture the request on the Wills Filling System to delete the customers record.
- On receipt of notification of a deceased estate or cancellation of Will from the National Deceased Estates
- Department/ Government Gazette, capture the request on the Wills Filling System to delete the customer record.
- Transfer old customer records from the Magic database (old Absa Trust system) to the
- Wills Filling (new Absa Trust system) as the old database will no longer be utilised.
- On receipt of a customer / National Deceased Estate or Government Gazette request, perform identity checks on the Magic and Wills Filling System to determine if there is more than one Will for the same customer.
- Combine customer records if it established that the customer has more than one Will on the database.
Accountability: Preparation of Letters
- Prepare standard letters to customers confirming the cancellation of their Will as per their request.
- Automated correspondence to clients confirming that their will.
- Contacting client via sms or email requesting further information from them e.g. received a request to cancel their Will, however we cannot cancel the Will as it is a Joint Will and a Joint Will requires two signatures of both parties and two witnesses to cancel their will.
- Prepare standard letters to Absa Trust - Deceased Estate Branches to advise them that we are aware of the deceased estate and forward the Original Will to them in order to report the deceased estate to the Master of the High Court.
- This will happen in cases where we are not sure that the Will in our Safe Custody is the more revised Will.
- Prepare standard letters reporting a deceased estate to the Master of the High Court attaching the Original Wills to them. This will happen in cases whereby we are aware that a more revised copy of the Will exists.
Accountability: Customer Service
- Investigate and resolve telephonic queries that come via the Wills Safe Custody helpline / Action line in an efficient and professional manner at all times.
- Interact with the Masters Office / Attorneys telephonically in a professional manner to establish the original Will dates in order to determine whether Absa Trust will be the Executor or not.
Accountability: Compliance to Legislative Requirements
- Complete all compulsory compliance and legislation training within the required time-frames as prescribed by Absa Risk.
- Update knowledge and understanding of the Wills Act, by self-study.
- Adhere to risk and compliance policies in terms of Environmental Health and Safety, Information Security,
- Records Management and Money Laundering, Sanctions etc. Non-adherence to Absa's Policy & Procedures may lead to disciplinary action.
- objectives and ensuring colleague development | Governance: Ensure the fulfilment of all required governance activities, including tracking and reporting | : | :
Education and experience required
- Grade 12 or equivalent NQF qualification
- 1 year experience in an administrative role
- 1 year experience in the Fiduciary experience is preferred
Education
- Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)
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Job Summary
- To process bank teller transactions accurately and timeously through the execution of predefined objectives, ensuring that customers are assisted promptly and in a friendly manner. Please contact Reward for details.
Job Description
- Execute cash & related transactions: Throughout each day, balance, control and manage the cash float by checking the amount of cash at the teller station and requesting the restocking or repatriation of cash when prescribed cash limits are reached
- Dispense and receive physical cash, cheques, travellers cheques, drafts and other financial instruments over the counter to walk in customers
- Process and encash cheques presented by customers for deposit or pay-out after checking identification, account details and other prescribed controls.
- Be vigilant for fraudulent or suspicious activities and report all concerns to the team leader or branch manager before processing the transaction or dispensing the cash Adherence to policies especially when handling with cheques, notes, ID’s, etc, under the 2 ID Buddy to prevent fraud.
- Refer any transactions in excess of teller mandate limits to a mandated official and / or line manager for authorisation Capture all transactions on the Bank system and ensure that all transactions are properly authorised before finalising the processing Carefully count all cash received or dispensed to ensure that errors are avoided by making use of the applicable cash counting equipment in your branch Reconcile own cash at the beginning and end of each day as well as when cash is restocked during the day.
- Prepare reconciliation reports for audit and management review purposes Ensure that journals are processed to recover charges for manual transactions processed for customers Ensure adherence to the SARB minimum requirements |
- Customer Service: Provide advice to customers on the cash and other transactions processes to ensure the smooth flow of transactions Exhaust all attempts to resolve customer enquiries before escalating to other departments or the line manager
- Provide Regular feedback to customers on the progress of their enquiries Explain the Bank’s procedures, security requirements (such as ID requirements when transacting) as well as service offerings available to customers Rep0rt customer complaints on the Bank’s Customer Care process (CCP) to facilitate feedback to improve service to customers
- Guide customers on how to correctly complete transaction documentation such as deposits, withdrawals, cheque requisition slips to ensure accuracy and completeness of these documents
- Ensure accuracy and efficiency when engaging with the customer.
Education
- Further Education and Training Certificate (FETC): Business, Commerce and Management Studies (Required)
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Job Summary
- Are you passionate about trade, working capital, and building innovative financial products? Join our dynamic team as a Pan Africa Trade and Working Capital Product Manager – Distribution, Syndication and Insurance!
- This exciting role offers the opportunity to manage and build out key Trade and Working Capital products for the Pan African Trade and Working Capital business within our product portfolio. You will be accountable for all existing allocated products, including sub-products and country-specific domestic product propositions, while designing and implementing both tactical and long-term strategic end-to-end product life cycle roadmaps.
Job Description
- Join us in shaping the future of Pan African trade and working capital solutions!
Some of your Key Responsibilities will include the following.
- Product Management: Oversee the management of the P&L for all allocated products and sub-products within the portfolio, conducting commercial reviews during their life span.
- Strategy and Planning: Conduct market analyses to identify product and market share opportunities and niches for the Bank. Define the service model for the product set across various service providers, including but not limited to Channels, Operations, IT, Sales, and Client onboarding.
- Business Change: Plan and manage ongoing product investment and activity in line with the required portfolio balance. This includes capacity and capability planning and development.
- Stakeholder Management: Identify key stakeholders for each product. Ensure clear understanding of their expectations and appropriately manage these together with the agreed objectives.
- Product Performance: Monitor and measure product performance, implementing improvements as needed to ensure continued success and alignment with business goals.
Qualifications and Skills required;
- Bachelor’s degree in Business, Finance, or a related field. MBA or relevant certification is a plus.
- 5 to 8 years proven experience in product management, preferably within the trade and working capital domain.
- 5 plus years Technical/Managerial experience in credit risk insurance/risk sharing partnerships
- Strong analytical skills with the ability to undertake comprehensive market analyses.
- Excellent stakeholder management and communication skills.
- Strategic thinker with a track record of designing and implementing product roadmaps.
Education
- Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)
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Job Summary
- To investigate, design, implement and maintain Management Information (MI) and Business Intelligence (BI) solutions in order to provide timely and accurate reporting and solutioning development to business in order to enable informed decision making. This is to be achieved by establishing and maintaining effective relationships with the relevant stakeholders and applying intimate knowledge of data systems in the context of the core business
Job Description
Accountability: Management information Production
- Source information from different data warehouses, data marts, manual systems and on-line systems based on knowledge of appropriate data sources given the business requirement
- Collect and package data into usable and user-friendly management information for the relevant teams and stakeholders in the business
- Develop new reports, report formats and standards based on identified user requirements for the business, using multiple technologies
- Analyze derived information to create value add understanding of insights and opportunities presented by the data set
- Prepare customized reports based on identified requirements from the business at large
- Develop regular performance reports particularly related to needs of the business sales force to aid performance measurement and management.
- Continuously identify opportunities to automate reports and to eliminate duplicate and manual
- Conducts special studies and makes recommendations to management regarding opportunities, progress and improvement strategies. May research and prepare reports on related subjects
- report production
- ETL processing on the full Microsoft BI Stack (SQL focused)
Accountability: Management Information (MI) and Reporting
- Engage with internal business and technical stakeholders to understand requirements and ensure objectives, priorities and key requirements are agreed and understood.
- Interpret data and identify issues, risks and opportunities and relate results and insights to Business users.
- Conceptualize, design and build Management Information (MI) / Business Intelligence
- Leverage expertise in analytical & creative problem solving to synthesize a solution design (build a solution from its components) beyond the analysis of the problem
- (BI) models in support of business requirements.
- Oversee integrity of reports, both when developing new reports as well as when executing existing scripts to ensure data is accurately presented.
Knowledge & Skills:
- MS SQL
- SSIS
- SSAS
- SSRS
- Power BI
Added Advantages:
Education
- Batchelor's Degree or Advance Diploma in
following degrees and/or subjects may be particularly useful:
- computer science
- data science/computer and data science
- engineering
- mathematics
- mathematics and operational research
- physics
- statistics
- business mathematics and informatics
Education
- Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)
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Job Summary
- To support the credit risk process through carrying out comprehensive and quality credit risk functions within the credit lifecycle to create shared growth within the boundaries of internal policies and external regulations for Premium and High Value Business Clients.
Job Description
Risk Management:
- To conduct quality credit risk assessments and reviews.
- Proactively manage credit risks associated with clients.
- Develop data driven strategies, facilitate the credit sanctioning process to ensure responsible risk decisions.
Data and Systems Management:
- To produce and analyse relevant management information and insights management.
Governance:
- Ensure the bank's credit, philosophy and all relevant legislation is adhered to.
Customer Management:
- Investigate and resolve all escalated customer complaints.
Education
- Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)
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Job Summary
- Provides financial services to meet client specific needs to promote, market and sell Financial Solutions in accordance with relevant legislation, to meet sales targets and achieve strategic business objectives.
Job Description
- Sales Target : Proactively make self-initiated contact with customers in order to deliver against the required sales targets | Collaboration : Constantly seek to improve ways of working by challenging the status quo and supporting an
- empowering climate within the team, sharing knowledge, experience, best practice and
- providing constructive feedback as required. | Compliance and Risk Management: Fulfil all activities in adherence to relevant control and compliance requirements, and quality standards | Customer Experience: To provide service excellence and achieve customer satisfaction | : | : | : | :
Education
- Further Education and Training Certificate (FETC): Business, Commerce and Management Studies
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Job Summary
- Optimise the profit and economic value of portfolios of Premium Business key account clients requiring high complexity commercial banking requirements by focusing:
- origination efforts to quire new clients;
- cross-sell to existing client base;
- coverage efforts to service clients in accordance to the segment CVP
Job Description
- Drive Financial Targets: Maintain primary ownership of a portfolio of Growth Account clients, differentiated by the level of complexity of the client base
- Relationship and Service Management: Actively develop strong client relationships. Conduct regular client visits in accordance with the Commercial Growth Account Value Proposition and initiate changes to ABB Product by providing input into product development to better service our clients
- Manage Risk Assessment: Adhere to the bank's policies and procedures and ensure compliance. Take ultimate ownership of the portfolio's risk management by ensuring a good understanding of both the Bank's and the clients regulatory and compliance environments.
- Collaboration: Constantly seek to improve ways of working by challenging the status quo and supporting an empowering climate within the team, sharing knowledge, experience, best practice and providing constructive feedback as required.
Education
- National Diplomas and Advanced Certificates: Business, Commerce and Management Studies
Method of Application
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