Absa Group Limited (Absa) has forged a new way of getting things done, driven by bravery and passion, with the readiness to realise the possibilities on our continent and beyond.
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Job Summary
Job Description Summary
- The Specialist Process Engineer is responsible for leading, managing and deploying business improvement initiatives, including the drafting, sign-off, and publication of procedure documents and process maps in alignment with Absa’s Policies and Procedures standards. Business improvement / Project execution includes interactively analysing, researching, designing, recommending and implementing innovative and cost efficient business processes within Absa.
- The Specialist Process Engineer will address business problems and needs by defining the overall business requirements with due consideration to process efficiency, cost effectiveness, risk, compliance, local legislation, user experience (UX), and customer experience (CX). To propose solutions that fully address business requirements needed to optimize business and provide end-to-end solutions, in order to improve operational efficiency and effectiveness.
Job Description
Process Optimization and Design
- Identification, Execution, and Implementation of process improvement initiatives aimed at improving efficiencies and effectiveness of business.
- Conduct pro-active detection of process bottlenecks and high-level operational value chain
- Updating processes and procedures, and overseeing deployment and publication of processes and procedures across the organization.
- Apply scientific principles and business inputs to refine and re-engineer as-is business process (as well as newly to-be refined processes) into best scenario to-be processes to enhance customer experience and business profitability.
- Provide input into to the documentation, formalisation and validation of the to-be concept and design proposals.
- Facilitate and integrate process designs, improvements and maintenance amongst role-players.
- Promote the generic functionality and end-to-end value chain ownership, breaking barriers to silo thinking and behaviours, within Business Units.
- Apply various applicable Industrial / Systems Engineering principles in process constraints and opportunity identifications, as well as Solutioning.
- Define process performance criteria and requirements in terms of business-centric measures (e.g. time, cost, etc.) and customer-centric measures (e.g. value demand vs. failure demand, capability of response, etc.).
- Proactively participate in business improvement forums and play an active role in the change initiatives process, by assessing and recommending the feasibility of change request received.
- Act as coach to business (line managers) regarding process re-engineering and improvement methodologies and principles.
- Facilitate and integrate process designs, improvements and maintenance amongst role-players and effectively network with all stakeholders.
- Drive change through cross-functional teams.
- Build relationships with management, project team and stakeholders, and secure their support to achieve project goals.
Business Analysis
- Perform business impact analysis in liaison with line managers on any change that is imposed on the current operational environment.
- Measure and baseline all current main value chains' performance and comparison of the To–Be process performance.
- Provide and identify opportunities for optimization improvements of operational cost base and where process methodologies can be applied. Apply basic methodologies to identify bottom line and economic profit enhancement opportunities, where it relates to cost efficiencies, income enhancements, or customer experience.
- Liaise with line managers on changes that are imposed on current operational environment. Identify process improvement opportunities in the business regarding Quality, Cost & Delivery.
- Deliver QNI (Quality Net Income) & financial savings, in line with improved customer experience, through projects.
- Responsible for the on-time collection and analysis of all metrics related to projects and the production of agreed format reports for the monthly business reviews.
- Coordinate and facilitate analysis, assessment and design workshops and initiatives to identify improvement opportunities.
- Facilitate and conduct Joint Application Design (JAD) sessions with cross-functional role players to design, develop, and review processes.
Project Management
- Manage and coordinate (assist in) implementation efforts of enhancements and change initiatives.
- Ensure inputs are provided to changes reflected on appropriate Absa supporting and training documentation.
- Ensure all projects and change initiatives affecting an area are well coordinated and change impact is controlled.
- Deliver project objectives to achieve desired quality and impact, within time period planned and within approved budget.
- Responsible for project stakeholder communication and management before and during the implementation.
- Execute performance improvement projects within agreed time frames across Absa.
- Ensure smooth transition to re-designed processes and provide project management capability to setup, manage and control projects throughout their lifecycle.
- Identify and manage work stream interdependencies, risks and issues affecting the successful delivery of the project.
- Set up processes to monitor and manage changed processes and maintain their sustainability
Research and Development
- Research Financial Industry Market Trends with respect to Products, Services, Process and Technology.
- Assist in maintaining the Business Process Management Library with the Process Custodian.
Consulting, Coaching and Mentoring
- Motivate, Lead and Direct project team members.
- Engage, motivate and coach project solution consumers towards achieving goals.
- Consult with Business Units managers to achieve Goals and Targets.
- Share best practices both within Projects and between team members across the business.
Business Alignment & Subject Matter Expert (SME) inputs
- Maintain interaction with Customer Experience, Project Implementation, and Change Management teams to create synergies before / during / after process re-engineering and implementation.
- Interact and attend meetings and workshops to ensure that the major change and small enhancement initiatives impacts are pro-actively identified so that implementation can be coordinated.
- Present initiatives at various change councils, delivery councils and other such forums.
- Ensure that promises to business are met and delivered, and highlight constraints for implementation time periods.
- Identify impact of process changes on staff that executes work within the process.
Controls, Compliance and Administration
- Ensure adherence to and compliance with governance, risk policies, procedures and compliance policies.
Preferred Education
- Preferred: NQF Level 7: B Tech / Degree in Industrial Engineering
- Certificates: Scientific methodologies associated with efficiency improvements, i.e. Lean Six Sigma, Agile method, Systems thinking, Process simulation, Customer journeys, and Lean methodologies.
Preferred Experience
- Post Graduate Engineering Degree from top tier institutions will be advantageous.
- Previous experience within the financial sector.
- Aris, I-Server (Visio process mapping).
- Green Lean or six-sigma.
- Business Process Re-Engineering.
Knowledge & Skills:
- Knowledge of process improvement methodologies, e.g. Lean Six Sigma, Design Thinking, Agile methodology, Systems Thinking (e.g. Vanguard), Customer/User Experience (CX/UX), Customer journeys
- Process Engineering / Business improvement
- Project Management
- Analytical skills
- Workshop skills
- Financial knowledge (entry level) – e.g. Income statement and benefits calculation
- Problem solving mindset
- Prototype and simulation
- Change Management
- Servant Leadership
- Business writing and Presentation skills
- Process Mapping
- Procedure documentation
- Strong interpersonal skills
- Assertiveness skills
- Excellent written and verbal communication skills
- Ability to work independently, and with a team
- Proficiency with computer (Microsoft)
- Regulatory, and Risk & compliance knowledge
- Networking skills with business stakeholders
- Strategy understanding
Education
- Bachelor's Degree: Information Technology
End Date: November 13, 2025
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Job Summary
- Build high-performing, scalable, enterprise-grade Platform services & build capability in others to do the same. This includes but is not limited to applying critical thinking, design thinking and problem solving skills in an agile team environment to solve complex technical problems with high quality solutions & leading all phases of the development lifecycle to deliver against business requirements at an optimal cost to serve.
Job Description
- Infrastructure Services is a team based in South Africa and Rest of African countries. We are accountable for delivering and supporting resilient, secure infrastructure technology and services to customers, clients and colleagues, both in South Africa and Rest of Africa.
- The role is as an Engineer Database Specialist working in the Mainframe Infrastructure team to provide technical maintenance and support for DB2 Databases.
Key Responsibilities
Support for end user programmers and application teams.
Writing of and analyzing SQL statements.
Creating DB2 databases, table spaces, tables, indexes, fields, for Test / Dev / QA and Production environments.
- Partitioning
- Automation of processes
Responsible for data and object housekeeping and maintenance.
- Reorg/Run stats/Backups
- Automation of processes
Database availability: Uptime and stability.
Database backups and environmental restores.
- High availability
- Recover procedures
- Automation of processes
Database structure support.
- Altering table spaces, table, indexes, and fields.
- Manage, monitor and configure database security.
- DCL (Data Control Language)
- RACF
- TWS
- Maintain processes and schedules.
- DB2 Installation and upgrades.
- Version upgrades.
- Patching.
- ZParm parameters.
- All the mentioned duties included the daily operational functions to keep the systems running, as well as project involvement.
- The projects would eventually slot into the ‘daily operations’ and it was essential to get the design standards and procedures in place upfront. In doing this, operationally the projects would need very little ‘down time’ to correct. Especially the high focused ones.
- A good understanding and work relationship with the various stakeholders within the environment i.e. OS , Storage , Networks etc also assisted in delivering first class support to the stakeholders and business.
SOFTWARE PRODUCTS AND VERSIONS WORKING ON:
- DB2 VERSION 10
- DB2 VERSION 11 (zOS, 2.4)
- DB2 VERSION 12
- Not mentioned in detail is the zOS operating system knowledge. This knowledge is essential to maintain PDS, copy/create/edit files on zOS
Key Accountabilities
- System Basic configuration Version and RU (maintenance) level zParms up to date (vs defaulted or ‘hidden’)
- Logging setup Size and frequency of archive Checkpoint frequency
- Bufferpools Size, hit ratio, alerts Locking Lock contention and deadlocks Components DRDA, IRLM Memory pools and caches
- Application Databases Tablespaces Size, type Invalid objects, Fragmentation, Extents and Space Usage
- Bufferpools Tables Appropriate Page size Table / Index Partitioning Indexing Primary key / unique constraints
- Bufferpools Referential Integrity support and Clustering
- Maintenance Runstats Reorg Backup Automation
- Application Plan/Package Out of date binds Dynamic Package list usage Stored Procedures WLM integration
- Security SysAdm, DbAdm (Privileged users) Public grants
- Problem diagnosis performance issues and identify the culprit or cause through the use of analytical skills, supporting colleagues to learn new skills in problem diagnosis
- Able to make and implement changes to the Mainframe DB2 Databases.
- Able to provide 24x7 standby support for the DB2 Databases.
- Able to identify Incidents and Problems within the DB2 Database environment with no backup support
- Provides architecture solutions to the issues which are in line with new technologies and able to communicate benefits of it
- Support implementation of new DB2 Database versions and exploit new features and enhancements
- Support implementation of new Mainframe and zOS software and understand the impact on DB2 Databases
Stakeholder Management and Leadership
- Good communication skills required, ability to communicate complex concepts to a broad audience
- Ability to summarize and deliver key messages efficiently to senior stakeholders
- Able to understand and articulate technical issues to a non-Mainframe/non-technical audience
- Represents Mainframe area at project meetings and provide any inputs to help plan projects.
- Ability to articulate the technical aspects of the Mainframe DB2 Databases senior managers and collaborate with program and project managers.
Decision-making and Problem Solving
- Excellent Analytical skills required, high attention to detail
- Initiative and determination are essential for this role
- Proven desire to improve processes
- Patience and resilience
Risk and Control Objective
Person Specification
- Delivers on promises, works to and exceed where possible agreed timeframes for activity completion
- Ability to learn from mistakes made and ensure that the same mistakes do not happen again
- Constantly demonstrates flexibility and adaptability in order to achieve shared objectives
- Capable defining own performance objectives for service and process improvements
- Works without support from colleagues
- Produces written documentation and manuals for different tools and processes based on own experiences and lessons learnt
- Creates and pursues individual development plans and the expansion of knowledge and skills
- Acts as a mentor for less experienced colleagues
- Ability to work under pressure and maintain high quality levels of technical support
- Can influence senior stakeholders
- Demonstrates broad-based view of business issues and activities
Experience & Qualifications Required:
- 15 years working experience in a mainframe environment
- Expert understanding of z/OS operating systems, mainframe hardware and memory usages and how it is used
- Able to communicate at all levels
- Excellent understanding of Mainframe operating systems as well as supporting hardware components, Disks, Tape, CPU, memory
- Good understanding of the following subsystems: - IMS, DB2, MQ, CICS, VMAX disks, IBM VTS and tape
- Able to work under pressure
- Strong stakeholder management skills
- Several years practical experience working as an Engineer DB2 Specialist
- Provide 24x7 standby support
Desirable skills/Preferred Qualifications:
- A broad understanding of the business issues facing Absa well as having a depth of understanding of a few business issues and emerging trends in the IT industry
- Should maintain a detailed understanding and knowledge of how Absa’s systems, technical architectures, and the nature of the work demand portfolio, so that they are fully aware of the impact of their own work on Absa.
Education
- Bachelor's Degree: Information Technology
End Date: November 10, 2025
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Job Summary
- Responsible for implementing and embedding the Risk, Governance and Control Framework and related policies to ensure the effective management, review and reporting of all risk items across the business unit.
- The key purpose of this role is to provide leadership, improve, implement, develop and monitor robust processes and controls.
Job Description
Education and experience required
- Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)
- 3-5 years leading a team and risk capability
- 5 – 10 years (Technical) Risk Management experience
- 1-2 Years Assurance (1LOD, 2LOD or 3LOD) experience
- 2 Years Reporting experience
Knowledge and Skills
- The position requires strong quantitative skills and the understanding of the Enterprise Risk Management Framework is required
- Written and verbal communication and presentation skills
- Risk and Fraud Management
- Financial Acumen
- Interpersonal and communicating skills
- Management and Leadership Skills
- Relationship Building and Networking skills
Key responsibilities/performance areas:
- Develop and implement a Governance and Control framework that supports robust processes and control mechanisms across the business unit.
- Provide expert guidance to ensure the operational risk profile is managed effectively, evaluating risks in alignment with the Group Operational Risk Framework.
- Ensure stakeholder engagement strategies align with governance objectives to facilitate the smooth execution of strategic initiatives.
- Lead the Governance & Control team, ensuring they are well-equipped to manage operational risks, engage with regulatory bodies, and implement effective control measures.
- Oversee risk management across the business unit, ensuring that risks are identified, evaluated, and mitigated in line with the Group Operational Risk Framework.
- Manage operations risk and ensure that assurance mechanisms are in place to monitor and address any control gaps or inefficiencies.
- Oversee systems access management, ensuring appropriate controls are in place to protect sensitive data and systems, mitigating risks of unauthorized access.
- Oversee management assurance to ensure that governance processes are regularly reviewed, and necessary adjustments are made to maintain control standards.
- Assist management in identifying key risks inherent in business processes and new business ventures and support the risk team in ensuring potential areas of optimization are identified and solutioned for.
- Promote appropriate risk culture that ensures front-line management including the assurance team and risk owners participate actively in the measurement, control and mitigation of risks.
- Keep abreast of developments in risk and collaborate with risk managers across the business in ensuring that all risk management activities support effective execution and delivery of the business unit’s strategy.
- Influence, inform, holding stakeholders accountable for effective management of risk types.
- Ensure that business unit’s risk profile is aligned and informed by principles of the Enterprise Risk Management Framework.
- Ensure that the business unit has a documented Road to satisfactory plan that is tracked, managed and discussed in all relevant forums.
- Drive delivery against business units road to satisfactory and ensure that action plans are fit for purpose, completion dates are adhered to and aligned to business strategy.
Reporting
- Facilitate effective business reviews, reflection and challenge through quality, timeliness and insight informed reporting.
- Ensure deliverables and reports are accurate, meet quality standards and are completed within the set timelines.
- Ensure accuracy, completeness and validity of all data inputs and reporting.
- Ensure clear articulation of significant issues driving the control environment and execution in line with Business Strategy.
- Ensure accurate delivery of internal reporting and presentations for key risk committees within the business unit and Division.
- Ensure that the business unit’s risk profile is adequately reported on for the Operational Risk Committees, the business unit’s and Division’s Executive Risk Committees (ERC) and quarterly Conduct and Reputational Risk submissions.
- Facilitate and co-ordinate completion of ERC pack for the business unit and Division and ensure that an ERC Agenda is formulated and distributed timely for the committee.
- Ensure that conduct and reputational risk reporting is adequate and that all remediation activities are tracked and monitored.
- Represent the business unit’s Risk by coordinating standardised submissions between the different stakeholders, verifying the accuracy of data, integrating the information into a presentable report and ensuring escalations were necessary.
- Facilitate and manage monthly reporting of the business unit’s Pan Africa Issues and Risk events inclusive of trends and noted risk patterns.
Governance
- Develop and implement the overall control environment to manage operational and conduct risk events and compliance to regulations ensuring that the team meets its obligations in managing the framework aligned to all 3 lines of defence.
- Ensuring an integrated and effective risk management framework that is implemented and embedded.
- Accountable for implementing efficient and effective governance of significant risks and related opportunities.
- Ensure efficiency of all defined governance forums, through setting and effective communication of Agenda, Minutes, matters arising and timely distribution of documents for discussion.
- Ensure that defined governance forums are operational and efficient.
- Ensure that the control environment is reported, managed within acceptable parameters and that governance processes operate as intended.
- Engage in governance forums to provide a robust review and challenge of the business units control environment inclusive of Enterprise Risks.
- Ensure annual review and update of Terms of References for internal governance forums.
- Drive Strategic messaging that enables strategic conversations around Risk and Control, and contributes to the achievement of the business unit’s road to satisfactory commitments.
- Implement, track, assess and monitor Risk Policy implementation along with defining a Road to Satisfactory where necessary.
- Ensure that logging, management and reporting of Risk events adheres to the Risk Event Standard.
Assurance
- Support First Line of defence (1LOD) testing team in ensuring that the business unit’s assurance activities are documented, reported on and add value to the business.
- Support drivers and initiatives that add to an efficient and effective Combined Assurance Model.
- Review, check and challenge and sign off the Combined Assurance plans and ensure that they are aligned to assurance activities required to validate the Business Risk Profile and contribute to the elevation of effective Risk Management.
- Support and act as advisory to the business unit’s Combined Assurance forum and ensure that there is constituent messaging relating to Assurance.
Stakeholder Management
- Build and maintain effective working relationship with key stakeholders across the enterprise.
- Partner with Enterprise Risk Stakeholders through a check and challenge of assessment outcomes, ratings and findings, to facilitate effective risk management.
- Build trusting relationship with internal clients – Business unit Heads; Infrastructure Heads; Division’s Central capability, Compliance and Internal Audit to facilitate pro-active and engaging risk management.
- Provide strong leadership, direction and display behaviours, inspiring others to work together to achieve defined objectives.
- Be the thought leader and go to person for governance and risk within the business unit.
- Contribute to the Division’s initiatives inclusive of activities that drive and inform a cohesive and collaborative culture.
Competencies
- Deciding and initiating action
- Learning and researching
- Entrepreneurial and commercial thinking
- Relating and networking
- Adapting and responding to change
- Persuading and influencing
- Creating and innovating
- Ability to work independently and manage stakeholders to achieve deliverables is required.
Education
- Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)
End Date: November 12, 2025
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Job Summary
- Apply critical thinking & problem solving skills to contribute to all phases of the development lifecycle & quickly produce well-organised, optimized, and documented source code to deliver high-performing, scalable, enterprise-grade applications.
Job Description
- We are seeking a highly motivated Full Stack Developer to join our dynamic DevOps team, working on a greenfield project in the Investment Banking Division (IBD) and Structured Trade and Commodity Finance domain.
You will be instrumental in designing and building a robust, scalable system from the ground up using:
- Must have a Bachelors Degree or Diploma in IT
- We are looking for a minimum of 3 to 5 years of development in Java and Angular
- Backend: Java with Spring Boot
- Frontend: Angular
- Database: PostgreSQL
- Cloud Infrastructure: AWS (including Lambda and other serverless services)
- This is a hands-on development role where you’ll be involved in the entire solution lifecycle—from architecture and design to deployment and support. Our team operates in a collaborative Agile environment, with a strong focus on performance, continuous delivery, and innovation.
What We’re Looking For:
- Proven experience in full stack development using Java Spring Boot and Angular
- Solid understanding of relational databases, particularly PostgreSQL
- Familiarity with AWS services, especially Lambda and serverless architecture
- Passion for DevOps practices and CI/CD pipelines
- Ability to thrive in a fast-paced Agile team
- Strong problem-solving skills and a growth mindset
- Interest in learning complex financial products and contributing to business growth
Why Join Us?
- Be part of a high-performing team building a strategic application from scratch
- Work on cutting-edge cloud technologies and modern development practices
- Gain exposure to structured finance and commodity trading
- Opportunity to grow with the product and shape its future
Education
- Bachelor's Degree: Information Technology
End Date: November 13, 2025
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Job Summary
- Provide customers with a mortgage solution at their convenience and in the process deliver on contracted sales targets through the delivery of superior customer service.
Job Description
- Maintain visibility, presence and networks with all Internal and External business partners.
- Execute action plans in order to meet the agreed and contracted Application, Final grant and Registration targets as per Performance Development plans.
- Engage with existing customers, identified through the relevant lead generation process, to establish possible re-mortgage needs and provide advice on mortgage lending.
- Travel to and meet with prospective customers or sources, at a place and time of their convenience, providing mortgage customer solutions, assisting in completing and submitting the application with all required supporting documents to the Production Centre for processing.
- Manage and track all submitted deals into the Production Centre by following the agreed tracking process and keep the customer and source informed of the progress and/or status of the application.
- Ensure that all business secured complies with the governance and compliance framework.
- Maintain agreed conversion ratios on application-to-grant and grant-to-registration as per the Absa Home Loan process
- Continuously explore and investigate all opportunities (e.g. Property shows, Auctions, Show houses, etc.) in order to increase sources of business and sales intake.
- Keep abreast of competitor activities by studying all available information (e.g. newspaper articles, Marketing campaigns) in order to proactively offer solutions to customers and sources.
- Provide superior customer service by proactively and timeously obtaining outstanding documentation to ensure complete applications
- Ensure that any query or complaint received from a customer is acknowledged and resolved as per laid down process.
- Ensure customer satisfaction by delivering outstanding customer service in line with the TCF (Treating Customers Fairly) principles which will result in increased sales and retention of Home Loans customers,
- Maximise on cross cell opportunities by way of Value added products such as Property Insurance, Life cover and New to Bank transactional accounts.
Education and Experience
- Required : National Certificate and NQF level 5 qualification
- Preferred : NQF6 Qualification in Business / Commerce
- Required : A minimum of 2 to 3 years in a Sales Roles.
- Preferred : A minimum of 2 to 3 years in a residential home loan finance role.
Knowledge & Skills:
- Sales & Customer Experience
- Property Finance knowledge
- Communication skills
- Entrepreneurial thinking
- Digital adoption
- Negotiation Skills
End Date: November 12, 2025
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Job Summary
- The purpose of this job is to realise business change and performance optimisation through facilitating the process of developing suitable customer owned business operating models, facilitate people change and administer applicable service and/or operating level agreements.
Job Description
Key Responsibilities
Business Operating Model development:
- Through liaison with key stakeholders such as Process Architects, Core Leads, Owners and in collaboration with the Process Management Team assess areas where non-optimal performance exist in order to propose business model analysis and improvements.
- Support project and business re-organisation initiatives to assess, validate and/or improve business operating models.
- Ensure that there is common understanding between participants in the business operating model development through abstract and visual representation (model) of how the organization/entity delivers value to its customers or beneficiaries as well as how the environment actually runs itself.
- Illustrates the alignment (or lack thereof) between strategic goals and key business decisions regarding products and services; partners and suppliers; organisation; capabilities; and key business and IT initiatives.
- Derive the strategic and operational capability gap based upon the FC Strategic Vison and the current capability as well as the options to bridge the gap.
- Facilitate the development of business operating models that is transitioned and owned by a Business Owner, whereafter implementation is supported.
- Apply suitable best practices to enhance model development and understanding.
Business Analysis:
- Analyse and evaluate the current business processes and identify areas of improvement.
- Continuously ensure effective stakeholder engagements.
- Elicit and document business requirements through active collaboration practices by articulating the As Is, the To Be and the gap that needs to be addressed or apply clean slate solution definition based upon initial assessment.
- Ensure that cleat value is defined as a result of the implemented change.
- Manage the full life cycle of the requirement to implementation.
People Change Management:
- Perform organisational and people analysis and assessments to understand the impact of the change, the change history, change readiness, potential people-side risks, and anticipated points of resistance.
- Develop the project/business change Sponsorship Model, compile the People Change Management Strategy and acquire approval for the People Change Management Strategy.
- Create and manage measurement systems to track adoption, utilisation and proficiency of changes at an internal and external level.
- Perform people change management interventions using the ADKAR or relevant suitable people change management framework.
- Work with the Communication, Training, Human Resources (HR) and Organisational Design (OD) specialists in the formulation of particular plans and activities to support project implementation.
- Train, coach, develop and mentor leadership, business stakeholders and project team members on the application of change management practices.
- Share and apply learning’s to all projects and business change initiatives.
Service/Operating Level Agreements:
- Ensure that adequate service level agreements (SLAs) and/or Operation Level Agreements (OLAs) exist for the various areas based upon process analysis regarding external dependencies ito recipient and receiver perspectives.
- Maintain the SLA catalogue, SLA/OLA maintenance and practical applications.
Process Ownership:
- Ensure alignment of process with organisational strategy; take accountability for relevant processes within area of responsibility and ensure delivery and maintenance of standardised processes and controls.
- Owner of the end-to-end business process including defining the goals, objectives and KPI's, and performance management thereof.
- Plan, implement and develop operating procedures for relevant area and updating user and working guides.
- Constantly review and improve processes (automation included) to drive and implement a sustainable and effective process in support of quality and accuracy.
- Drive sustainable cost and processing efficiencies through continuous innovation, industry benchmarking and alignment to best practices.
- Act as escalation and decision point for operational decisions related to specific process.
- Management of relevant executors of processes within ambit of control including co-ordination and management of capability and performance.
- Change Management including facilitating change in process within scope of deliverables.
- Identify process-specific risks and work with Process Architect to mitigate risks.
Role/Person Specification
Knowledge and Skills:
- Solid understanding/view of the business (Finance & Financial Control perspective) and Finance strategy, processes, and capabilities, enabling technologies, and governance. (Level: Solid)
- Knowledge of business architecture and process engineering (Level: Solid)
- The ability to recognise structural issues within the organization, functional interdependencies and cross-silo redundancies.
- The ability to apply architectural and people change management principles, methods, and tools to business challenges.
Education and Experience:
- B degree in Commerce or equivalent Diploma (NQF level no. 7).
- Preferred - Six Sigma / Lean certificates.
- 5 – 8 years’ solid experience within the field of Architecture, Business Analysis & Process Engineering.
- 1 - 3 years’ experience working closely with BU Head to devise, formulate and execute on people management strategy for area.
- 4 - 5 years’ experience in managing a team (8 - 15 direct and indirect across spectrum of processes/functions).
- Demonstrate experience of owning the resolve of people related issues (development, performance, management, recruitment, training, etc).
Competencies:
- Group Facilitation skills.
- Effective documentation of findings and solution options
- Analyzing
- Relating and networking
- Persuading and influencing
Education
- Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)
End Date: November 13, 2025
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Job Summary
- Create & independently drive automation testing frameworks & plans as well as lead the development & delivery of test scripts for multiple technical products / services (across tribes) e.g. web, mobile, SOA applications, etc. QA includes front – end, back – end, integration, performance, scalability and regression testing of various enterprise wide solutions.
- This entails full responsibility for ensuring that multiple / complex products across an estate are protected through quantifiable test coverage & metrics.
Job Description
QA Engineering
- Proactively contribute & participate in the full solution development lifecycle as a member of a squad / multiple squads as the automation testing expert
- Participate and analyze requirements during the requirements analysis phase of technical product & service development, maintenance & optimization (across tribes & squads)
- Identify opportunities for automation across the business area’s suite of technical products & services (ongoing)
- Leverage a solid understanding of the technical solution architecture and infrastructure context to create relevant & holistic automation testing frameworks based on the analysis & opportunities identified
- Develop and execute automated test scripts using various technologies
- Be the single point of accountability for testing & testing frameworks, the integrity of their design & their ability to holistically test solutions
- Provide testing at various levels including: vetting unit tests (for developers), testing user stories, black box testing, scalability and end to end integration testing
- Align testing frameworks and scripts to User Stories
- Apply predictive and critical thinking in defining testing parameters (positive & negative)
- Execute automated test suites and Analyze test results.
- Develop custom Quality Assurance Metrics and reporting solutions.
- Leverage solid understanding of CI/CD pipeline to configure test scripts & associated frameworks & integrate test suites into the test management system and custom test harnesses.
- Create, coordinate, and execute manual application test cases and test plans
- Review functional specs and user stories to design test cases/scripts and test plans.
Create and analyze test data.
- Collaboratively work with developers to implement test hooks for automation.
- Operate as a self-starter and possess the technical aptitude in troubleshooting both software and environment issues.
- Set product delivery goals and achieve scheduled deadlines.
- Work in ambiguous environments and have the technical curiosity to dig deep into the root of complex issues between multiple software and system layers.
- Research, self-develop & source new automation testing tools & techniques
DevOps
- Follow engineering best practices and provide technical mentorship to other team members
- Build product engineer capability in automation testing technologies & general automation testing awareness
- Leverage expertise in various coding languages to effectively design & deploy testing requirements for specific products / services
- Understand the full technical solution that is being tested – show interest and capability to run the technical solution & the ability to test the viability of the code being developed
- Shift team from testing features to supporting & being accountable for full product delivery
People
- Develop others capability in developing and executing automated test scripts using various technologies
- Mentor & guide interns & junior automation engineers throughout their development journeys
- Quality assure the automation testing & manual testing deliverables of the broader technical teams
- Conduct peer / junior QA engineer reviews, testing, problem solving within and across the broader QA community
- Provide technical subject matter expertise and support in the attraction and recruitment of QA Engineers for the organization
- Participate as a subject matter expert in the development & development planning of the broader product engineering team
Risk & Governance
- Ensure compliance with the organization Service Engineering, Risk & Governance policies & practices related to development & testing
- Align all testing frameworks and scripts to Group Architecture and Security guidelines
- Carry the ‘one stop shop’ accountability for all risk associated with testing design failures following solution deployment
- Participate in Business Continuity, Disaster Recovery, Incident Management processes and proactively route cause analyse, mitigate & OR; resolve critical incidents
- Realign testing frameworks, monitoring tool application & scripts off the back of any risk related activity / incidents
Education
- Bachelor's Degree: Information Technology
End Date: November 12, 2025
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Job Summary
- To provide and interpret financial information to all stakeholders of the business for informed decision making.
Job Description
Accountability: Financial Planning
- Update and maintain cost center structure as required. Closing of cost centres not in use. Reallocate cost to correct cost center as well as name changes.
- Create the following budgets from a zero base: Revised Annual Forecast (RAF), Medium
- Term Plan (MTP) and Short Term Plan (STP) in line with group requirements and timelines.
- Manage the planning processes to ensure that the budgeting process is planned and driven and in compliance with Absa process and support business strategies.
- Meet with relevant stakeholders to prepare the assumptions for the RAF, MTP and STP, this pertaining to forecasts and budgets. Consolidate input and provide comparative analysis.
- Discuss findings with line managers about increases, decreases or trends.
- Prepare the assumption sheet to support the forecasts and budgets for the BU (RAF`s, MTP`s and STP)
- Prepare comparative Income Statements between STP, RAF and MTP, forecasts based on historical information drawn from the financial system or Management Information reports.
- Approve and submit financial planning documents in line with company deadlines. Upload of MTP in Compass and STP in SAP
- Prepare presentation and waterfall for EXCO and Board. Update when required, keeping track of cost stretch and initiatives. Provide insightful comments.
- Check and challenge Interdiv TP during interlock sessions.
- Update RAF by WD13 unless required to do before - timelines to be communicated.
Accountability: Month end Accounting, Journals and Reconciliations
- Prepare expense flash information as per Group Finance/diary reminders on a monthly basis. Submit to BP team and line managers in line with agreed timelines.
- WD-4 flash to be send to line managers with calculation of estimated expenses and raise risks and opportunity. Inform line manager of any outstanding transactions and quantify accordingly.
- Submitting all over the top journals to FC by WD2 before 12:00 and updating Amortisation schedule.
- Perform checks and balances to ensure that the accounting and reporting process complies with Absa`s Group financial policies and procedures e.g. Absa Group Finance timelines.
- Over see that provisions are raise or reverse in line with Group policy.
- Maintain and improve relations between finance and cost center owners by distribution cost reports and highlighting line items over budget. Give proactive recommendation to cost center managers on cost control.
- Update cost center reports and load to SharePoint by WD10. Set up quarterly feedback sessions with cost center managers to discuss actuals vs. budget and provide minutes on action items.
- Ensure that reallocation Claims handling and acquisition is done before the last day of the month. This needs to be updated daily until month end close off.
- Recharge recon to be completed by WD10
- Review and approve all accounting journals in accordance with the journal policy, checking that all journals have valid supporting documents.
- Keep copies of all journals processed, including journals processed at the central processing department and Over The Top (OTT) journals.
- Review reconciliations for all accounts on the General Ledger Control Framework (GLCF) and AO&R policy to valid supporting documents [e.g. signed journals remittance advice for payments made, calculations signed off by an authorized manager, Amortisation schedule per the Agree reconciliations to the supportive calculation or 3rd party, investigate unreconciled amounts with the Head of Finance for sign off.
- Provide insightful comments on AFS Board or Group requests.
- Communicate Convergent breaks with line manager investigate and resolve in following month. Raise IAR or misclassification as required and correct in the following month.
- Sign off on Consigno and Convergent with in time lines communicated.
Accountability: Month end Reporting
- Prepare and present monthly expense to CFO. This needs to be done by WD15. Provide insightful comments in understanding variances.
- Expense analysis to be completed by WD10. This includes Prof Fees, software, overtime, training, Printing and postages. Analyze and review expense reports together with adjustments, variance analysis and commentary on a monthly basis and as required on a quarterly basis.
- Tech Presentation to be submitted by WD10
- Prepare Business performance pack by WD8 and submit for review. Update changes and submit to BP on WD8
- Submit FTE and rand value to HR by 25th of the month and provide comments on variances.
- Provide guidance to business in correcting FTE on cost centers where applicable.
Accountability: People Management
- Manage a team of financial administrative assistants to ensure effective delivery accounting service
- Develop a high performing team by embedding formal performance development an Informal coaching.
- Encourage frequent knowledge sharing between team members.
- Determine and analyses development needs for the team and ensure that identified training requirements are budgeted for and executed.
- Establish and maintain a succession plan for the team.
- Interview and recruit new members of the team, including determining appropriate Compensation levels with input from Human Resources.
- Create effective workforce and recruitment demand plans to ensure that current and future business requirements can be met. Plans should be revised at least twice a year.
- Review and update the department’s organization structure and role description on at least an annual basis to ensure that they are fit for purpose and contain all the accountabilities of each team member.
- Motivate to and obtain approval for any additional headcount for the team.
- Approve leave requests for team members and create leave plans to ensure adequate coverage.
- Monitor overtime and ensure that it is kept to a minimum. Report excessive overtime to management and create plans to address the issues. When required, initiate disciplinary processes for team members calling on support from Human Resources when required.
- Resolve grievances raised by team members and escalate only if required.
- Address poor performance of any team member through the formal Performance Accelerator programmed and ensure that continued poor performance is appropriately dealt with.
- Motivate team members and ensure that their efforts are recognized. -Coordinate all human resource related issues to ensure full compliance with all HR policies
- Manage performance developments and update Performance system in line with timelines.
- Apply the highest standards of controls and risk management practices and behaviors, embed a positive risk, and control culture.
- Demonstrate prudence, sound judgement and appropriate and timely escalations in the management of all types of risk applicable to my role.
- Understand my role in the business end to end processes, including applicable risks and controls and how this improves the service, we provide to our customers
- Adhere to Absa frameworks, policies and procedures applicable to my role, demonstrating sound judgement and responsible risk management, and when required highlight breaches and request Dispensations and waivers on a timely basis
- Report all risk events/incidents/issues immediately upon discovery and escalate significant events/incidents/issues using the defined process for my business area
- Help to understand why risk events/incidents/issues happened and identify how to prevent them in future - focusing on fixing root causes and taking ownership of identified actions
- Proactively identify ways to improve the control environment by considering what could go wrong in the processes I operate and how errors could be prevented - focusing on fixing root causes and taking ownership of identified actions
- Complete all mandatory training to deadline
- NQF level 6 Degree in Accounting or equivalent - Not-Negotiable
- Minimum 5 years Reconciliations experience is Not- negotiable
- Not more than Five (5) years’ experience in an accounting environment
Education
- Bachelor`s Degrees and Advanced Diplomas: Financial Sciences (Required)
End Date: November 13, 2025
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Job Summary
- Personal and Private Banking (PPB) Financial Decision Support (FDS) supports decision making within PPB through the provision of relevant financial information and analysis at a PPB level. PPB FDS aim is to deliver strategic insights into PPB based on historic trends as well as forward-looking ambitions.
- The strategic value of robust financial analysis cannot be overstated. By offering a clear picture of the organisation’s financial health and performance, FDS enables PPB ExCo and Group most senior leadership to identify strengths, weaknesses and growth opportunities. This analysis extends beyond simple financial metrics, incorporating broader market trends and competitive dynamics to provide a holistic view of the business landscape.
- This role is a specialist role within the Planning team within wider PPB FDS team.
The Planning team is responsible for:
- The overall financial planning across PPB (preparation and review of forecasts and short- and medium-term budgets that inform the Integrated Plan including restatements and rebase of plan where required).
- Preparation of key financial reports including commentary for use by, PPB ExCo and the Absa Group Exco and Board.
- Analysis of competitors, trends, revenues, new products/businesses etc.
- Ad hoc analysis and research, often related to presentations to Exco and other senior management.
Job Description
Key Accountabilities
Accountability: Manage and execute the following deliverables to Exco and other members of senior management in collaboration with teammates, wider FDS team and with the support of business unit financial decision support teams, risk colleagues and treasury colleagues:
- Project management and analysis of key planning deliverables throughout the year: revised annual forecasts (RAF), outlooks, short-term and medium-term plans (STP and MTP), stress testing and integrated plan outputs
- Monthly and quarterly key financial reports on financial performance
- Competitor analysis
- Research projects - gathering financial data and creating insightful, decision useful analysis and thought pieces
- Other ad hoc projects and presentations
- Financial scenario analysis and stress testing
- Consolidating financial information for senior management
- Attend meetings to assist executives to understand and complete their tasks to achieve team goals
Accountability: RAF and STP review packs
- Assess the attainability and reasonability of the various budgets and forecasts put forward by comparing them to market expectations, past performance and management expectations.
- Reliance is not simply placed on the numbers themselves but utilisation of various key metrics (return on regulatory capital, return on equity, cost-to-income, JAWS, etc.) is essential.
- Compile review packs for submission to Exco and any other relevant committee. The pack together with commentary is necessary to provide a sounds basis on which the budget is approved.
- Interact with other departments such as Treasury, Risk and Group Tax may be necessary to provide comfort and assurance that the more technical aspects of submissions (e.g. funding plan impacts, risk-weighted assets and leverage) have been scrutinized and appear reasonable given the Groups economic outlook.
- undefined
- Accountability: Ad-hoc requirements/submissions
- Execute ad-hoc queries that are dependent on external and internal requirements and vary considerably throughout the year.
- Attend various committee meetings in which one will use their understanding of e.g. margins, impairment trends or economic understanding to provide a valuable contribution. In some instances, the contribution will be on a discussion basis and in others a submission to the committee is required.
- Provide other departments (Productivity Office, Office of the CE’s, Treasury, etc.) with a range of information (analysis, forecasts and actual financial data etc) to perform their respective tasks. The information supplied may need to be package in a different format to make it relevant for their respective needs. An understanding of the roll-up structures within the Absa business and good financial understanding is vital in this instance to avoid misrepresenting information.
- Accountability: Interim and year-end reporting (twice a year)
- Compile competitor analysis which compares the Group’s performance to peers.
- Accountability: Cluster Relationship Manager (CRM) roles
- Perform all other duties as reasonably assigned
People Investment Accountabilities
- Peer responsibility: Coach, inspire, engage, mentor and develop finance and business savvy leaders.
- Play to our A-Game culture of inclusivity, diversity, entrepreneurship, and ownership.
- Network with finance colleagues across Group Finance and create awareness of challenges, opportunities and issues and encourage collaboration
- Focus on finance skills evolution and remaining relevant.
- Maintaining and strengthening relationships with key stakeholders across the organisation, e.g. Group and BU Financial Resource Management, Group and BU Risk, Group Treasury Finance, Finance Business Partners and Financial Decision Support Heads.
- Peer responsibility: Coach, inspire, engage, mentor and develop finance and business savvy leaders.
- Play to our A-Game culture of inclusivity, diversity, entrepreneurship, and ownership.
- Network with finance colleagues across Group Finance and create awareness of challenges, opportunities and issues and encourage collaboration
- Focus on finance skills evolution and remaining relevant.
- Maintaining and strengthening relationships with key stakeholders across the organisation, e.g. Group and BU Financial Resource Management, Group and BU Risk, Group Treasury Finance, Finance Business Partners and Financial Decision Support Heads.
Role / Person Specification
Qualifications and experience:
- CA SA - Not negotiable
- Minimum 7-10 years’ experience in Financial Services organization) preferred
- Minimum 5 Year Finance planning experience - Not Negotiable
- Minimum 5 Years management of staff - Not Negotiable
- Able to work effectively across a multi-service Financial Services organisation
- Previous exposure to financial management reporting in a financial services organisation
Knowledge and skills:
- Financial Accounting
- Report writing
- Analytical skills
- Self-driven and good interpersonal skills
- Attention to detail
- Deadline driven
- Advanced Excel and PowerPoint skills
- Experience in handling big data and landing process efficiency projects
- Some knowledge of dashboards and PowerBI
- Knowledge of financial markets
- Knowledge of economics
Competencies:
- Deciding and initiating action
- Learning and researching
- Entrepreneurial and commercial thinking
- Relating and networking
- Adapting and responding to change
- Persuading and influencing
- Creating and innovating
Education
- Postgraduate Degrees and Professional Qualifications: Financial Sciences (Required)
End Date: November 13, 2025
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Job Summary
- The individual is expected to work with a senior manager/s or director to provide secretarial and administrative support. They act as the first point of contact for the manager/s during their absence. The individual will need to maintain a high degree of confidentiality at all times and to interact with stakeholders at various levels in order to deliver on the work outputs.
Job Description
Key Accountabilities
Business Enablement through provision of support to the Leadership team:
- Diary and Meeting Management including where required room bookings / ordering catering and working with IT to ensure appropriate set up.
- Drive and support with collating agendas and PowerPoint decks for meetings including, but not limited to quarterly Team meetings.
- Organization of team events (internal and external) including scheduling, invitations, venues, catering, equipment etc.
- Accountability for travel arrangements and processing of expense claims.
- Manage and review filing and archiving systems in line with Records Management policy.
- Assisting with Requests for IT equipment / software / building access.
- Arranging everything for new joiners such that all is operational on day 1.
- Supporting People initiatives such as CSI, Training Academy, Birthdays and Team Build events.
- Ordering of equipment, stationery, flowers, etc.
- Ad hoc record keeping and reporting as required.
- Support the team with the ad hoc projects and initiatives such as Process Mapping.
- Update key Strategy documents – scorecards and timelines document.
- Assist the Head of FSSA with Team Communications.
Operational Support:
- Administrative and operations support: Provide administrative and operations support and advice against standard operating procedures.
- Provide support to the team as required to ensure team performance on an ongoing basis
- Compliance and Risk Management -Fulfil all activities in adherence to relevant control and compliance requirements, and quality standards.
- Effectively fulfil all required administrative duties, including tracking and reporting as may be required.
- Take ownership when dealing with customer requests, offer solutions and concludes complaint constructively.
- Maintain financial files and records by safely and systemically storing source documents on files/system.
- Address ad-hoc queries from internal and external stakeholders, ensuring a clear understanding of requests while responding effectively, ensuring high quality work and by meeting the required deadlines.
- Perform general administration duties with regards to finance duties.
Role/Person Specification
Preferred Education and Experience:
- Degree or Diploma in related field (NQF Level 5/6)
- Proficient in MS Office (Word, Excel, PowerPoint and Outlook)
- 3 – 5 Years’ relevant experience in Financial Services
Knowledge and Skills:
- Good organizational skills
- Computer literate
- Strong business knowledge
- Basic accounting background
- Understanding of financial reporting processes and related controls
- Ability to understand financial data
- Good analytical capabilities
- Good verbal and written communication skills
- Multi-tasking and prioritization of deliverables
Technical Competencies:
- Excellent skills and knowledge of the Microsoft Suite (Outlook; Word; Excel; PowerPoint)
Education
- Further Education and Training Certificate (FETC): Office Administration (Required)
End Date: November 9, 2025
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Job Summary
- To provide specialist advice and support in area of specialisation enabling the effective implementation of risk frameworks.
Job Description
- Risk and Control: Perform quarterly risk and control assessments, front to back for allocated business
- Treasury Execution: Execute a wide array of product: Interest Rate Swaps, Bonds, Repos and FRNS
- Stakeholder Management: Maintain professional relationship with stakeholders
- Development of Technical and Product Knowledge: Proactively increase technical skills through active research
- Projects: Execute allocated projects
Education
- Higher Diplomas: Business, Commerce and Management Studies (Required)
End Date: November 14, 2025
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Job Summary
- To plan, manage and monitor the implementation of risk activities and processes in order to deliver on approved operational plans in an effective and efficient manner.
Job Description
The role is to support the CIB Credit Models governance processes and controls throughout the model life cycle. Below highlights some of the tasks related to the role. These include, but not limited to:
Accountability: Model Governance and Control
- Performing MRM tasks as required for the role in MRM throughout the model lifecycle
- Creation of exceptions reports reflecting cases where controls were not executed as per policy requirements.
- Facilitate annual model inventory attestations with stakeholders.
- Facilitate the reporting of weekly standups, steering committees and other governance forums and committees.
- Participating in conformance reviews against the Group Model Risk Policy and related model standards.
- Project managing PA queries with stakeholders and providing frequent updates.
- Supporting the Model Approval Forum and Model Monitoring Forums.
- Review of Dispensations, Waivers and Breaches (DWBs) submitted against the GMRP and assist model owners managing DWBs.
- Providing input during internal and external audits or conformance reviews performed.
- Facilitate the timeous resolution and closure of audit issues and IVU findings.
- Drive process improvements for BAU related processes.
- Assisting with the upkeep and management of Model Governance related channels on MS Teams, SharePoint and other platforms.
- Managing ad hoc reporting for stakeholders and as the need arises.
- Assisting CIB model owner and findings owners with MRM and MRM processes.
Accountability: Stakeholder Engagement
- Maintain a professional relationship with all stakeholders. These include, but are not limited to, model owners, model developers, model validation, model monitoring, model implementation, model approvers and audit (internal and external).
- Training of new MRM users within CIB Credit (by means of 1-on-1 sessions and/or How-To documents).
- Timeous raising of MRM incidents for issue related to MRM.
- Effective communication with all relevant stakeholders on governance and control related issues.
- Escalate potential issues and risk timeously to relevant stakeholders.
- Assisting the Credit Governance team with model related reporting.
Accountability: Personal and role development
- Develop own technical knowledge, regulatory/policy knowledge and softer skills independently from scheduled team training.
- Share own knowledge on informal and formal basis to support the team’s overall development.
- Create a positive, engaging and challenging working environment.
- Drive best practice sharing and standardisation across Absa Group.
- Strive to receive regular 360 feedback to facilitate sight of blind spots and develop oneself.
- Attend and actively participate in citizenship/training events.
- Actively manage soft skills development.
Education
- Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)
Education
- Bachelor Honours Degree: BMI - Business Management and Informatics (Required)
End Date: November 12, 2025
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Job Summary
- As the Corporate Actions Specialist, you will be in a supervising function; process, prepare, communicate and reconcile all corporate actions pertaining to Securities brokerage in accordance with the JSE Rules and Directives. Fulfil the duties of the Settlement Officer in his or her absence.
Job Description
- Ensure that all corporate events assigned are properly planned, monitored and completed for both Local and Off-Shore clients in accordance with the following:
- Dealing with all queries by the JSE in relation to settlement
- Ensuring that all transactions are settled in terms of the Rules and Directives of the JSE
- Advising the JSE of any issues that my potentially impact on the settlement of a transaction
- Co-operating with the settlement authority to ensure the efficient and timeous settlement of all transactions.
Corporate Actions
Role and Responsibilities:
- Ensure proper analysis of all corporate events assigned within a reasonable period, discuss implication with Corporate Actions Manager and plan all events prior to LDT.
- Communicate implications and plan corporate event with Corporate Actions staff by LDT -3 days where applicable.
- Receiving of IPO information from the Sponsoring Brokers/Corporate Diary, and ensure details are capture on Corporate Actions system , and communicated to clients
- Preparing of IPO Spreadsheet with all clients details to be submitted to the CSDP
- Assist Corporate Action staff and Settlement Office with all technical issues relating to Corporate Events both past and present and advise on escalated queries.
- Receiving and preparing all Proxy Voting and Letters of Representations
- Escalate to Corporate Actions Manager all instances where the Settlements Office is under risk from a financial or reputational point of view.
- Assist management in Ad-Hoc duties delegated from time to time.
- Ensure that all current corporate action queries are resolved in a quick and efficient manner that result, in the Settlement Office providing excellent service to client, other departments of Absa Stockbrokers and the market in general.
- Set and achieve above average standards that assist the Settlement Office and Corporate Action teams in achieving its mission or champion the Corporate Action / Settlement Office business ethic.
- Work in a methodical manner and prioritise work in accordance to what is required at the time and in line with the service level requirement of the division.
- Expert knowledge of Corporate Action’s processes and events.
- Ability to perform multiple tasks effectively and to ensure all processes and tasks are properly planned and completed in accordance with the standards and procedures of Corporate Actions and Settlement Office.
- Problem solving ability.
- Be proactive and have positive attitude towards work.
- Be quick and decisive in implementing decisions made and the subsequent follow up to ensure they are completed effectively.
- Demonstrate the business ethic of a Corporate Action and Settlement Officer.
- Exercise caution in all actions as Corporate Action is exposed to risk on a daily basis.
- Be responsible for the performance of all work on the corporate event and ensure staffs meets levels of performance by coaching, training, and counseling.
- Encourage good internal relations with all Settlement Office, client and the market in general.
- Ability to be fair and yet firm and to assess situations accurately and not just rely on what was told.
- Working in a team and promoting a team culture within the department and Settlement Office.
- Ensure the work is done correct the first time.
- Prepare monthly stats on Corporate Event Elective and Non-Elective
- Corporate Actions weekly diary should be reviewed and monitored
- Do weekly reconciling of control accounts
- Handling and resolving client queries with regards to dividends, validity and share holdings
- Off- Shore Clients Notifications
- Ensure that all Corporate Events, Mandatory and Elective is communicated to clients
- Communicate with Saxo regarding any issues.
Alternate Settlements
Roles & Responsibilities:
- Responsible for ensuring timeously settlement of deals in contractual rolling settlement environment.
- Monitoring of deals, ensuring that the various criteria is met in terms of STRATE.
- Liaising with clients and with JSE Settlement Authority regarding client’s settlement obligations.
- Liaising with Transfer Secretaries and CSDP’s (Central Share Depositary Participants)
- Receipt and processing of physical share certificates.
- Dematerialisation, to convert paper scrip into electronic format.
- Rematerialisation, to convert electronic shares in paper format.
- Exchanges of old share certificates to new versions.
- Applications for replacement share certificates in respect of certificates mislaid by clients.
- Preparation, processing and monitoring of Internal transfers, OFF market transfers and over the counter (OTC) transfers.
- Client account and portfolio transfers to and from other broking members.
- Update Inter account transfers and pass instruction to accounts to process UST payments on necessary account.
- Verify all client signatures against client mandate for all or any instructions received from clients to move shares or cash externally or internally.
- Ensure that borrowing and lending arrangements are in place for settlements on settlement day via telecom or email with the opposite lenders e.g., (Banks) or the JSE – (Settlement Authority)
- Updating of scrip loans and scrip collateral received from lenders to cover short positions.
- Updating of scrip returns and collateral returns to lenders to clear positions.
- Ensure that scrip lending and borrowing trade confirmations for amendments or cancellations are received and updated.
- Deposits and withdrawals of share certificates in safe custody.
- Daily monitoring of open positions report received from lenders to JSE’s BDA system.
- Monitoring and reporting of outstanding client transactions reflected on the (PCCEXP) report.
- Weekly balancing of scrip by all locations (LOCSC).
- Review BDA month-end reports to the JSE
- Assist Traders reversing of trades to misdeals
- Review daily CSDP reconciliation report against BDA to ensure that JSE and CSDP scrip balances correspond. PCSRC, PCSDP
- Review the equity exceptional openings to see if any Deal XOP’s were processed on the previous day. If there are any other movements on the report (PDEXCP)
- Review all internal scrip transfers and Off Market account transfers together with supporting documentation including corrections (PLOCMV)
Education
- Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)
End Date: November 14, 2025
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Job Summary
- Work as part of an integrated (run & build) tribe in lower complexity environments to provide enterprise wide application support across multiple stakeholder groups by maintaining & optimizing enterprise-grade applications (tech products & services).
Job Description
Devops & Support
- Apply critical thinking, design thinking and problem solving skills to solve technical problems on existing applications
- Implement all configuration, optimization (e.g. upgrades) & maintenance activity (e.g. regular maintenance patches) for enterprise wide applications
- Provide efficient and effective support of applications including continued development of the application and security, software patches, reliability, disaster recovery and ensure the application meets the business needs
- Schedule and oversee planned maintenance tasks, such as backups and performance tuning, for production IT services to prevent and to minimize issues
- Maintain correct and current application documentation and making it available to application users
- Oversee application implementation and configuration, patches, upgrades and maintenance, and ensure that application performance meets agreed SLAs and OLAs
- Ensure minimal business operations impact due to upgrades and maintenance activities
- Coordinate and execute unplanned maintenance tasks, such as disaster recovery procedures, for production IT services to prevent and to minimize issues
- Manage applications throughout their lifecycle and assist in the application-related aspects of designing, testing, operating and improving technology products & services services
- Coordinate & communicate across Tribes & Squads (all businesses) to successfully complete application upgrades
- Coordinate with infrastructure & architecture teams to ensure that the impact of system / platform migrations on applications is minimised
- Develop and maintain knowledge in application functionality, user workflow, and business processes
- Develop sufficient knowledge of application infrastructure (server, network, security) & broader organization architecture to assist with application upgrades and troubleshoot issues
- Compile and maintain inventory of applications and related details
- Manage and provide support aligned to all SLA’s
- Develop the skills required to operate and maintain the technical products & services (applications)
- Ensure that a backup system for applications and files associated with business operations is in place
- Advise on software installation and upgrades, troubleshoot problems and provide resolutions.
- Work with Information Security teams to define and implement access permissions for applications
- Develop and maintain expertise in application functionality, user workflow, and business processes.
- Receive and screen user programming requests for new applications or modifications, and determine appropriate priority and response.
- Develop and communicate training and documentation for end users.
- Act as a liaison between business stakeholders and customers, external solution providers, and IT stakeholders for application support specific requirements
- Develop and / or assist with the development and / or execution of project plans for application upgrades
- Provide input to current and future application requirements to meet the organization's needs
- Prepare assessments for proposed applications, projects, and define appropriate integration and access requirements
- Maintain awareness of application risks and opportunities for improvement
- Identify and recommend application improvement to enhance capability and performance, and minimize costs.
- Ensure that application users are aware of the application capabilities for enabling their effective use
- Assess vendor proposals for appropriateness and compliance with organization and industry standards.
- Participate in development of Requests for Proposals (RFP) and vendor evaluation and contract management for IT applications services.
- Supervise and maintain the organization's repository of applications
- Help diagnose problems and resolve incidents / issues related to applications.
- Validate the known error database for application-related entries
- Work with Tech Centres of Enablement to define the operational activities related to the applications
Application Monitoring & Performance Management
- Monitor application modification requests and ensure best practices are being utilised
- Conduct diagnostic investigations of program errors, and implement or recommend solutions or methodologies for resolution.
- Maintain metrics of operational performance and evaluate trends
- Analyse business systems to determine effectiveness, identify inadequacies, inefficiencies and problems and recommend solutions
Governance, Risk & Control
- Enhance methods and procedures for collecting, analysing, and documenting application issues, and completing user change requests.
- Enhance IT processes for transitioning completed configurations from development to production.
- Plan and coordinate the processes for the provision of user applications and systems necessary for business operations.
- Define and maintain application assessment, development, and support standards, and work with other IT and business stakeholders to establish configuration and use guidelines.
- Provide inputs to availability and capacity management process for effective planning.
Skills, Experience and Knowledge Required
- Bachelor's degree or related Diploma in IT
- Minimum 2 years Scrum Master experience
- Advantage to Global Markets or Market Risk experience
- Experience with Agile tools (e.g., Jira, Azure DevOps)
Education
- Bachelor's Degree: Information Technology
End Date: November 13, 2025
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Job Summary
- Work as part of an integrated (run & build) tribe in lower complexity environments to provide enterprise wide application support across multiple stakeholder groups by maintaining & optimizing enterprise-grade applications (tech products & services).
Job Description
Devops & Support
- Apply critical thinking, design thinking and problem solving skills to solve technical problems on existing applications
- Implement all configuration, optimization (e.g. upgrades) & maintenance activity (e.g. regular maintenance patches) for enterprise wide applications
- Provide efficient and effective support of applications including continued development of the application and security, software patches, reliability, disaster recovery and ensure the application meets the business needs
- Schedule and oversee planned maintenance tasks, such as backups and performance tuning, for production IT services to prevent and to minimize issues
- Maintain correct and current application documentation and making it available to application users
- Oversee application implementation and configuration, patches, upgrades and maintenance, and ensure that application performance meets agreed SLAs and OLAs
- Ensure minimal business operations impact due to upgrades and maintenance activities
- Coordinate and execute unplanned maintenance tasks, such as disaster recovery procedures, for production IT services to prevent and to minimize issues
- Manage applications throughout their lifecycle and assist in the application-related aspects of designing, testing, operating and improving technology products & services services
- Coordinate & communicate across Tribes & Squads (all businesses) to successfully complete application upgrades
- Coordinate with infrastructure & architecture teams to ensure that the impact of system / platform migrations on applications is minimised
- Develop and maintain knowledge in application functionality, user workflow, and business processes
- Develop sufficient knowledge of application infrastructure (server, network, security) & broader organization architecture to assist with application upgrades and troubleshoot issues
- Compile and maintain inventory of applications and related details
- Manage and provide support aligned to all SLA’s
- Develop the skills required to operate and maintain the technical products & services (applications)
- Ensure that a backup system for applications and files associated with business operations is in place
- Advise on software installation and upgrades, troubleshoot problems and provide resolutions.
- Work with Information Security teams to define and implement access permissions for applications
- Develop and maintain expertise in application functionality, user workflow, and business processes.
- Receive and screen user programming requests for new applications or modifications, and determine appropriate priority and response.
- Develop and communicate training and documentation for end users.
- Act as a liaison between business stakeholders and customers, external solution providers, and IT stakeholders for application support specific requirements
- Develop and / or assist with the development and / or execution of project plans for application upgrades
- Provide input to current and future application requirements to meet the organization's needs
- Prepare assessments for proposed applications, projects, and define appropriate integration and access requirements
- Maintain awareness of application risks and opportunities for improvement
- Identify and recommend application improvement to enhance capability and performance, and minimize costs.
- Ensure that application users are aware of the application capabilities for enabling their effective use
- Assess vendor proposals for appropriateness and compliance with organization and industry standards.
- Participate in development of Requests for Proposals (RFP) and vendor evaluation and contract management for IT applications services.
- Supervise and maintain the organization's repository of applications
- Help diagnose problems and resolve incidents / issues related to applications.
- Validate the known error database for application-related entries
- Work with Tech Centres of Enablement to define the operational activities related to the applications
Application Monitoring & Performance Management
- Monitor application modification requests and ensure best practices are being utilised
- Conduct diagnostic investigations of program errors, and implement or recommend solutions or methodologies for resolution.
- Maintain metrics of operational performance and evaluate trends
- Analyse business systems to determine effectiveness, identify inadequacies, inefficiencies and problems and recommend solutions
Governance, Risk & Control
- Enhance methods and procedures for collecting, analysing, and documenting application issues, and completing user change requests.
- Enhance IT processes for transitioning completed configurations from development to production.
- Plan and coordinate the processes for the provision of user applications and systems necessary for business operations.
- Define and maintain application assessment, development, and support standards, and work with other IT and business stakeholders to establish configuration and use guidelines.
- Provide inputs to availability and capacity management process for effective planning.
Skills, Knowledge and Experience Required
- Bachelors degree or relevant diploma in IT
- 3 years proven experience working in the container environment such Kubernetes(Rancher/OpenShift)
- Must have an understanding of SQL
- Proven experience working within AWS services and best practices for Kubernetes deployments
- Must have working experience on either Linux or Windows servers
Education
- Bachelor's Degree: Information Technology
End Date: November 14, 2025
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Job Summary
- Provide specialist advise and support for day-to-day work, in order to execute predefined objectives as per agreed standard operating procedures (SOPs).
Job Description
- Stakeholder Management: Actively promote and manage the collaborative engagement of internal and external stakeholders, including regulators, suppliers, clients, service providers, business partners and other Absa entities
- Sales Target : Proactively make self-initiated contact with customers in order to deliver against the required sales targets
- Customer Engagement: Do activity planning by identifying the clients to be contacted during a particular period.
- Compliance and Risk Management: Fulfil all activities in adherence to relevant control and compliance requirements, and quality standards
- Manage own broker practice: Ensure that staff members (Broker Assistants an Interns as relevant) have a clear understanding of their roles and responsibilities within the practice
Education
- Further Education and Training Certificate (FETC): Business, Commerce and Management Studies (Required)
End Date: November 30, 2025
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Job Summary
- Provide specialist advise and support for day-to-day work, in order to execute predefined objectives as per agreed standard operating procedures (SOPs).
Job Description
- Stakeholder Management: Actively promote and manage the collaborative engagement of internal and external stakeholders, including regulators, suppliers, clients, service providers, business partners and other Absa entities
- Sales Target : Proactively make self-initiated contact with customers in order to deliver against the required sales targets
- Customer Engagement: Do activity planning by identifying the clients to be contacted during a particular period.
- Compliance and Risk Management: Fulfil all activities in adherence to relevant control and compliance requirements, and quality standards
- Manage own broker practice: Ensure that staff members (Broker Assistants an Interns as relevant) have a clear understanding of their roles and responsibilities within the practice
Education
- Further Education and Training Certificate (FETC): Business, Commerce and Management Studies (Required)
End Date: November 30, 2025
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Job Summary
- To Identify The Life (Long Term) Risk And Give Advice To Clients On Their Life Assurance Needs Using The Limited Architecture Framework. To Provide Solutions For The Client's Long Term Assurance And Financial Planning Needs By Regularly Reviewing The Client's Portfolio In Order To Build A Sustainable Adviser Practice.
Job Description
- To establish and maintain a professional relationship with all stakeholders (Client, Bank personnel, product providers and Adviser: Support staff). Meet sales and/or growth targets.
- Manage own commission earnings. Practice management. Personal development. FAIS Fit and Proper Requirements Applicable to this Role (Advice and Intermediary Service): FSCA-Approved Qualification Regulatory Exam for Representatives (RE5) Experience As Per the FAIS Act Product Specific Training once Onboarded Class Of Business Training Continuous Professional Development Attest To Honesty, Integrity, and Good Standing
Education
- Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)
End Date: November 30, 2025
go to method of application »
Job Summary
- Provide specialist advise and support for day-to-day work, in order to execute predefined objectives as per agreed standard operating procedures (SOPs).
Job Description
- Stakeholder Management: Actively promote and manage the collaborative engagement of internal and external stakeholders, including regulators, suppliers, clients, service providers, business partners and other Absa entities
- Sales Target : Proactively make self-initiated contact with customers in order to deliver against the required sales targets
- Customer Engagement: Do activity planning by identifying the clients to be contacted during a particular period.
- Compliance and Risk Management: Fulfil all activities in adherence to relevant control and compliance requirements, and quality standards
- Manage own broker practice: Ensure that staff members (Broker Assistants an Interns as relevant) have a clear understanding of their roles and responsibilities within the practice
Education
- Further Education and Training Certificate (FETC): Business, Commerce and Management Studies (Required)
End Date: November 13, 2025
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Job Summary
- The Senior Risk Governance and Reporting Manager will be responsible for driving and managing an effective risk advisory and management service to Transactional and Deposits (TnD).
- Through partnership with business, channels, Enterprise SME and group in proving a Risk and Control view, informed by adequate implementation, management, monitory and reporting of tactical and/or strategic plans to remediate known and emerging risks. This role supports speed of decision making through deriving meaning from synthesised data in proactively managing risk.
Job Description
- Risk Management: Providing Subject Matter Expertise to Risk types | Stakeholder Management: Build and Maintain effective Relationships with relevant stakeholders | Risk Reporting: Identify, assess and Report key risks arising from significant events, investigations, audit and control issues | People Management: Develop a high performing Team | Risk and Control: Adherence to Policies, Procedures and Regulations
- Assist management in identifying key risks inherent in business processes and new business ventures and support the risk team in ensuring potential areas of optimization are identified and solutioned for.
- Promote appropriate risk culture that ensures front-line management including the assurance team and risk owners participate actively in the measurement, control and mitigation of risks.
- Keep abreast of developments in risk and collaborate with risk managers across the business in ensuring that all risk management activities support effective execution and delivery of the TnD strategy.
- Own and drive the enterprise Risk.
- Partner with Enterprise Stakeholders for Credit, Fraud, Technology, Cyber and Information Security, Data, Process Management, Suppliers, Credit, Model, Payments, People, Resilience, Tax, Financial Reporting and Legal Risk, through a check and challenge of assessment outcomes, ratings and findings, to facilitate effective risk management.
- Drive embedment, implementation and effective management of the Conduct and Reputational Risk Framework.
- Influence, inform, holding stakeholders accountable for effective management of risk types.
- Ensure that TnD risk profile is aligned and informed by principles of the Enterprise Risk Management Framework.
- Ensure that TnD has a documented Road to satisfactory plan that is tracked and discussed in all relevant forums.
- Drive delivery against TnD road to satisfactory and ensure that action plans are fit for purpose, completion dates are adhered to and aligned to business strategy.
Reporting
- Facilitate effective business reviews, reflection and challenge through quality, timeliness and insight informed reporting.
- Ensure deliverables and reports are accurate, meet quality standards and are completed within the set timelines.
- Ensure accuracy, completeness and validity of all data inputs and reporting.
- Ensure clear articulation of significant issues driving the control environment and execution in line with Business Strategy.
- Ensure accurate delivery of internal reporting and presentations for key risk committees within TnD and Personal and Private Banking (PPB).
- Ensure that TnD risk profile is adequately reported on for the Operational Risk Committees, TnD and PPB Executive Risk Committees (ERC) and quarterly Conduct and Reputational Risk submissions.
- Facilitate and co-ordinate completion of ERC pack for TnD and PPB and ensure that an ERC Agenda is formulated and distributed timely for the committee.
- Ensure that conduct and reputational risk reporting is adequate and that all remediation activities are tracked and monitored.
- Represent TnD Risk by coordinating standardised submissions between the different stakeholders, verifying the accuracy of data, integrating the information into a presentable reports and ensuring escalations were necessary.
- Facilitated and manage monthly reporting of TnD Pan Africa Issues and Risk events inclusive of trends and noted risk patterns.
Governance
- Ensure efficiency of all defined governance forums, through setting and effective communication of Agenda, Minutes, matters arising and timely distribution of documents for discussion.
- Ensure that defined governance forums are operational and efficient.
- Ensure that the control environment is reported, managed within acceptable parameters and that governance processes operate as intended.
- Engage in governance forums to provide a robust review and challenge of the TnD control environment inclusive of Enterprise Risks.
- Ensure annual review and update of Terms of References for internal governance forums.
- Drive Strategic messaging that enables strategic conversations around Risk and Control, and contributes to the achievement of the TnD road to satisfactory commitments.
- Implement, track, assess and monitor Risk Policy implementation along with defining a Road to Satisfactory where necessary.
- Ensure that logging, management and reporting of Risk events adheres to the Risk Event Standard.
Assurance (10%)
- Support First Line of defence (1LOD) testing team in ensuring that the TXB assurance activities are documented, reported on and add value to the business.
- Support drivers and initiatives that add to an efficient and effective Combined Assurance Model.
- Review, check and challenge and sign off the Combined Assurance plans and ensure that they are aligned to assurance activities required to validate the Business Risk Profile and contribute to the elevation of effective Risk Management.
- Support and act as advisory to the TXB Combined Assurance forum and ensure that there is constituent messaging relating to Assurance.
Stakeholder Management (10%)
- Build and maintain effective working relationship with key stakeholders across the enterprise.
- Partner with Enterprise Risk Stakeholders through a check and challenge of assessment outcomes, ratings and findings, to facilitate effective risk management.
- Build trusting relationship with internal clients - Business Heads; Infrastructure Heads; PPB Center, Compliance and Internal Audit to facilitate pro-active and engaging risk management.
- Provide strong leadership, direction and display behaviours, inspiring others to work together to achieve defined objectives.
- Be the thought leader and go to person for governance and risk within TnD.
- Contribute to PPB initiatives inclusive of activities that drive and inform a cohesive and collaborative culture.
Education and experience required
- Commerce or Risk Management Qualification ( B Degree)
- 5 – 10 years (Technical) Risk Management experience
- 1-2 Years Assurance (1LOD, 2LOD or 3LOD) experience
- 1- 2 Years Reporting experience
Knowledge and skills: (Maximum of 6)
- The position requires strong quantitative skills and the understanding of the Enterprise Risk Management Framework is required
- Written and verbal communication and presentation skills
- Risk and Fraud Management
- Financial Acumen
- Interpersonal and communicating skills
- Management and Leadership Skills
- Relationship Building and Networking skills
- Competencies: (Maximum of 8 competencies)
- Deciding and initiating action
- Learning and researching
- Entrepreneurial and commercial thinking
- Relating and networking
- Adapting and responding to change
- Persuading and influencing
- Creating and innovating
- Ability to work independently and manage stakeholders to achieve deliverables is required
Education
- Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)
End Date: November 11, 2025
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Job Summary
- Optimise the profit and economic value of portfolios of Growth Business key account clients requiring medium to high complexity commercial banking requirements by focusing:
- origination efforts to quire new clients;
- cross-sell to existing client base;
- coverage efforts to service clients in accordance to the segment CVP
Job Description
- Drive Financial Targets: Maintain primary ownership of a portfolio of Growth Account clients, differentiated by the level of complexity of the client base
- Relationship and Service Management: Actively develop strong client relationships. Conduct regular client visits in accordance with the Commercial Growth Account Value Proposition and initiate changes to ABB Product by providing input into product development to better service our clients
- Manage Risk Assessment: Adhere to the bank's policies and procedures and ensure compliance. Take ultimate ownership of the portfolio's risk management by ensuring a good understanding of both the Bank's and the clients regulatory and compliance environments.
- Collaboration: Constantly seek to improve ways of working by challenging the status quo and supporting an empowering climate within the team, sharing knowledge, experience, best practice and providing constructive feedback as required.
Education
- Bachelors Degree and Professional Qualifications: Business, Commerce and Management Studies (Required)
End Date: December 31, 2025
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Job Summary
- The purpose of the role to conduct an in‐depth, specialised and quality credit assessment and risk analysis on potential and a Commercial Portfolio, to enhance the decision-making process involved in determining the Bank's appetite to extend credit to these clients. Financial analysis, interpretation and capturing of client information (company financial statements) and qualitative data.
Job Description
Risk Management
- Monitor client’s performance on a continuous basis for risk indicators and perform formal reviews at specified time intervals to identify any changes in the client's business or operating environment.
- Monitor adherence of covenants and conditions on a continuous basis and discuss any deviations and possible concerns with Sales team and escalate to Line Management and Credit if necessary.
- Adhere to ARMS credit requirements as stipulated in the Absa credit policy. Monitor and report boundary events in terms of the Operational Risk Boundary.
- Obtain input from Product Industry Specialist, where appropriate to assist in client solutioning and credit application process.
- Identify the need for a meeting between high-risk clients, Credit and Business Support.
- Request updated valuations on properties that serve as security for facilities in line with Absa Credit policies.
- Manage and communicate the risks associated with outstanding securities.
- Pro-actively identify problematic /high-risk clients and advise Credit, accordingly, manage them with a view to provide special input and implement loss preventative measures i.e., EWL Reports.
- Request and manage outstanding Financial Statements as stipulated in the Absa Credit policy.
- Action and manage daily Odex, Referrals, REPL and REPC. Contact clients that are on the referral listing for rectification.
Credit Management
- Explore new, improved, and alternative ways of solutioning client credit requirements.
- Adhere to Bank’s credit policies and procedures and ensure that they are fully complied with and that any policy breaches have been suitably addressed and mitigated.
- Provide bank codes and reports on clients.
- Pro‐actively manage credit risks associated with the portfolio of clients and their related products.
- Manage and drive the deal forum process to ensure quality applications are submitted to the sanctioners with sustainable credit solutions.
Portfolio Financial and Operational Management
- Compile reviews, amendments, and new applications to the appropriate lending authorities.
- Issue facility letters to clients after reviews have been compiled and new facilities granted.
- Draft and issue letters of reminder when facilities expire according to policy requirements, for example 30-, 60- and 90-day letters.
- Contribute to the Non‐Interest Income by ensuring recovery of manual fees (e.g., Reviews, valuations) to avoid revenue leakages.
- Spread client's financials on the various Credit Risk Grading models i.e., Agri Model, Public Sector Model, RiskCalc Model and Triad.
- Provide the Default Grading (DG) output from the Credit Risk models.
- Capture all information on the various risk grading models 100% accurately by checking that all the models balance.
Client Solutioning and Customer Service
- Identify cross sell opportunities from analysis of Client's financials, account conduct and industry change and pass on to Relationship Executive/Transactional Banker as a lead.
- Be part of the solution by attending sales best practice sessions with relevant stakeholders, give credit input to mitigate risk on the identified product offering or new acquisition, and monitor progress on the sales funnel, until the lead is converted into a deal.
- Conduct research on the industry in which the portfolio clients operate, to understand the industries overall profitability, industry trends and clients market standing relative to their competitors.
Teamwork and Self Development
- Attend team meetings and contribute fully, including suggestions for ways of improving customer service and meeting targets.
- Develop supportive relationships with colleagues and create a sense of team spirit.
- Communicate concerns or challenges that derive from team interactions in a constructive and positive manner.
- Develop and maintain contacts with Specialists in other areas of Relationship Banking and the Group.
- Keep abreast of regulatory changes through regular training.
- Monitor available L&D courses to develop your own training whilst helping others in the team to develop theirs.
- Demonstrate the willingness and ability to perform to the very best levels to ensure personal alignment to ABSA's values and vision.
Competencies:
- Planning and organising
- Working with people
- Writing and reporting
- Financial analysis
- Applying expertise and technology
- Entrepreneurial and commercial thinking
- Persuading and influencing
Minimum Qualifications/Requirements
- Bachelor`s Degrees and Advanced Diplomas - Business, Commerce and Management Studies, Credit Risk with five years or more of relevant work experience.
- Strong computer skills and experience with Microsoft Office, especially Excel.
Education
- Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)
End Date: November 14, 2025
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Job Summary
- To deliver secretarial, general office and administrative support services to manager(s) and or team(s) through the execution of predefined objectives as per agreed standard operating procedures (SOPs).
Job Description
- Administrative Activities: Performing day-to-day administrative tasks such as maintaining information files and processing paperwork.
- Dealing with Stakeholders: Taking responsibility for managing the expectations of stakeholders
- Quality Assurance: Maintain a desired level of quality in a service or product, especially by means of attention to every stage of the process of delivery or production
- Meeting deadlines: Completes tasks timeously | Verifying Information: Check different types of information for accuracy and inconsistency
Education
- Further Education and Training Certificate (FETC): Office Administration (Required)
End Date: November 9, 2025
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Job Summary
- Senior Design Director is responsible for driving Absa’s customer and design strategy across a design function or a highly complex strategic area in the organization.
- She/he acts as a thought partner to senior business leaders in formulating a customer experience strategy and ensures customer thinking is embedded in all decision making.
- Senior Design Director oversees the multiple design projects in her/his business area and ensures they deliver coherent, world-class customer experience aligned to the business strategy and needs.
- An ideal Senior Design Director is an expert in her/his field of design and able to provide consistently excellent and creative design solutions. She/he has a track record of driving development and implementation of business strategy through design decisions and providing insights and direction to the business at senior levels. Senior Design Director is an experienced people leader, who is able to oversee multiple large projects simultaneously. She/he is passionate about high-quality customer design and developing the skills and capabilities of the people in her/his organization.
Job Description
Education and experience required
- Bachelors Degree (Honors or Masters level will be preferred) in a Design discipline such as product, industrial, service, interaction, or digital design (NQF Level 8-10) &/or equal work experience
- 12+ years’ experience directing complex, commercial, design projects at a leading agency or within internal design function at a major brand involving senior stakeholders and interdisciplinary creative teams.
- A design practitioner background and foundation within one or more disciplines. Ideally with a portfolio of award‐winning work in the financial services &/or banking industries.
- Strong track record of delivering complex, high quality design projects with varying design approaches, with strong customer impact and proven value-add to the business
- Other commercial or operational business experience advantageous.
- Leading, managing and providing coaching on within large complex matrix teams and projects
- Senior and Executive stakeholder management
- Thought leadership in the design domain
- Portfolio of evidence of successful strategic design delivery, projects and outcomes
- Financial services &/or banking industry experience/exposure will be a distinct advantage
Design Capability development
- Build a Design Centre of Excellence; grow and develop functional design capability by creating new design standards and tools to ensure continuously improving and consistent design quality across the business
- Create environment of innovation, quality and ownership within the Design Office
- Support the Head of Design in creating and articulating a wider Design Office strategy to deliver a truly exceptional customer experience across Absa
- Work with customer metrics and measurements to both monitor and manage the quality of design delivery and to create tangible customer insights needed for the decision making
- Stay abreast of industry trends and role players and ensure that RBB is well positioned to provide competitive and industry leading Design
Thought leadership and innovation
- Formulate the channel/BU customer experience strategy to enable delivery of the business strategy, conceptualize the impact of the strategy to design choices and focus, and specify the appropriate measures for monitor outcomes
- Drive innovation across Absa’s product and solution design, challenging the existing thinking and limitations to deliver step-change in customer experience
- Act as a thought leader to business and channel leadership, providing insights and advice based on deep expertise in design thinking, design solutions and global best practice
- Deliver highest quality, creative and innovative design solutions to highly complex problems, Deliver projects which enable the business to deliver on its customer experience, brand promise and GoTo strategic agenda.
Project management
- Manage a large portfolio of projects, creating innovation and ease of use that delights Absa customers and is also recognized externally as the market leading design
- Identify synergies across different projects and project portfolios, uplifting the design quality or reducing the effort and time to market for the different solutions
- Drive a great and consistent customer experience across a highly complex area within the bank, with large number of stakeholders and competing priorities, ensuring focus on highest impact areas and delivery of exceptional outcomes
- Combine the understanding of the business strategic intent and customer insights into tangible project proposals and briefs, with large value-add to the business; support Design Directors and Senior Designers in translating these into project scopes and project plans
- Oversee several simultaneous projects, providing guidance and direction across all, and understand where to dive deeper to ensure great delivery. Engage and inspire entire design project teams.
- Allocate and monitor design resources to ensure that quality work will be completed on time and to budget; involving external design agencies to manage demand when appropriate.
People Leadership
- Create a design ecosystem and physical environment in which designers will thrive, be motivated by and develop as professionals
- Drive the talent pipeline to ensure the right balance of senior and junior talent across different functional skillsets
- Promote professional development of the individual designers through one to one mentoring, training and providing the right opportunities for development
- Take ownership of building a best practice knowledge base and processes; and creating programs that grow design know-how in wider Retail bank
- Positively contribute towards the Design Community in South Africa
Competencies: (Maximum of 8 competencies)
- Customer Focus
- Digital strategy and innovative thinking
- Driving/Leading change
- Creative and Innovative Thinking
- Results Orientation
- Commercial Thinking
- Systems Thinking
- Business Acumen
- Cognitive Modality
- Application of digital technologies
Education
- Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)
End Date: November 10, 2025
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Job Summary
- Are you a Senior Product Manager with Liquidity experience? As we wrap up the year, this is an exciting opportunity to elevate your career. In this role you will envision, discover and maintain high quality products that are easy to use; processes that are compliant with regulations and laws; up-to-date or ahead of the best in the market; safe (product risk well managed) and in line with customer requirements.
- To assist the portfolio head with analytics that drive P&L and assist in taking management actions to sustain and grow the portfolio.
Job Description
- Be an expert on data tools such as Power BI, IMSP, Orchestrate etc to be able to source analytics that are pivotal to understanding the behaviour within the products and propositions.
- Extract data and turn into management information to be used by yourself and product portfolio head to take decisions.
- Manage and correct negative margin accounts.
- Remain abreast of current industry standards to identify opportunities for improvement of Liquidity products, i.e. ensuring that product standards/offering are parallel or above industry and competitor standards.
- Take propositions that are successful in South Africa and see if they can be scaled into ARO (Absa Regional Offices) across the continent taking into account the different core chassis, channels and system architecture.
- Engage with relevant development value streams to finalise and implement the "go to market" activities per project (Pitch books, Training, Marketing, Change, Communications, Manuals and Circulars, Process custodians, Group Operations, etc).
- Regularly review Advisory and Advisory Support processes (FAIS) and identify areas of real or potential risk in the processes and make recommendations to address risk/s identified.
- Liaise, continuously with the relevant teams, to drive the development and implementation of measures to avoid, reduce or mitigate the identified product risks.
- Adhere to compliance procedures to ensure that all new products related activities are aligned to legal and regulatory requirements.
Education and experience required
- Bachelor’s degree in Commerce (Banking, Marketing or similar), postgrad degree is a plus.
- Product analysis experience (Business Analysis, Dev or similar)
- 3 Years’ Corporate or Business Banking Product Experience
- 5 Years’ Corporate or Business Banking Experience
Education
- Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)
End Date: November 17, 2025
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Job Summary
- It is not too late to elevate your Product Management career to the next level. Here is an exciting opportunity just for you. Dynamic and commercially astute Senior Product Manager accountable for the product design, development and management of the respective SME (Small and Medium Enterprises) transactional product portfolio.
- To enable the fulfilment and implementation of the respective value propositions and ongoing implementation, enhancements and management of new and existing SME products and capabilities in the respective Product Portfolio.
Job Description
- Has a solid understanding of the Transaction Banking income statements and the elements that drive adoption and growth.
- Able to facilitate root cause analysis and determine the necessary actions to protect and grow revenue lines.
- Understanding of cost drivers in the value chain with an emphasis on reducing the cost to serve.
- Lead the end-to-end design and development of SME transactional banking products aligned with strategic objectives and market demand. Provides the design and development of new and existing products, taking to market and run of compelling and commercially viable product propositions spanning the product lifecycle.
- Drives innovation around the product development and management cycle, from ideation to launch and continuous improvement.
- Prepare business cases for new product developments, enhancements and new capabilities.
- Collaborates with the multiple stakeholders in ensuring that Product value propositions seamlessly integrate into segment and sector value propositions to support and enable the acquisition and retention of customers in specific sub-segments to support the targeted commercial and customer shapes.
- Management and coordination of activities relating to roll out of new products and product enhancements, including updates and change of product and process documentation.
- Manage specific product rationalisation and simplification initiatives to create a concise and clear product portfolio without ambiguity.
Education and experience required
- Minimum B-degree (NQF level no.7) Desired Post Graduate Degree (NQF level no.8+)
- 5 -10 years Banking experience with focus on Business clients
- 5 -10 years of experience in Banking Products
- Experience specifically relating to the Transactional Portfolio and value chain is preferred
Education
- Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)
End Date: November 17, 2025
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