Personal Assistant at Absa Group Limited (Absa)

Job Summary

• The individual is expected to work with a senior manager/s or director to provide secretarial and administrative support. They act as the first point of contact for the manager/s during their absence. The individual will need to maintain a high degree of confidentiality at all times and to interact with stakeholders at various levels in order to deliver on the work outputs.

Job Description

Key Accountabilities

Business Enablement through provision of support to the Leadership team:

• Diary and Meeting Management including where required room bookings / ordering catering and working with IT to ensure appropriate set up.
• Drive and support with collating agendas and PowerPoint decks for meetings including, but not limited to quarterly Team meetings.
• Organization of team events (internal and external) including scheduling, invitations, venues, catering, equipment etc.
• Accountability for travel arrangements and processing of expense claims.
• Manage and review filing and archiving systems in line with Records Management policy.
• Assisting with Requests for IT equipment / software / building access.
• Arranging everything for new joiners such that all is operational on day 1.
• Supporting People initiatives such as CSI, Training Academy, Birthdays and Team Build events.
• Ordering of equipment, stationery, flowers, etc.
• Ad hoc record keeping and reporting as required.
• Support the team with the ad hoc projects and initiatives such as Process Mapping.
• Update key Strategy documents – scorecards and timelines document.
• Assist the Head of FSSA with Team Communications.

Operational Support:

• Administrative and operations support: Provide administrative and operations support and advice against standard operating procedures.
• Provide support to the team as required to ensure team performance on an ongoing basis
• Compliance and Risk Management -Fulfil all activities in adherence to relevant control and compliance requirements, and quality standards.
• Effectively fulfil all required administrative duties, including tracking and reporting as may be required.
• Take ownership when dealing with customer requests, offer solutions and concludes complaint constructively.
• Maintain financial files and records by safely and systemically storing source documents on files/system.
• Address ad-hoc queries from internal and external stakeholders, ensuring a clear understanding of requests while responding effectively, ensuring high quality work and by meeting the required deadlines.
• Perform general administration duties with regards to finance duties.

Role/Person Specification

Preferred Education and Experience:

• Degree or Diploma in related field (NQF Level 5/6)
• Proficient in MS Office (Word, Excel, PowerPoint and Outlook)
• 3 – 5 Years’ relevant experience in Financial Services

Knowledge and Skills:

• Good organizational skills
• Computer literate
• Strong business knowledge
• Basic accounting background
• Understanding of financial reporting processes and related controls
• Ability to understand financial data
• Good analytical capabilities
• Good verbal and written communication skills
• Multi-tasking and prioritization of deliverables

Technical Competencies:

• Excellent skills and knowledge of the Microsoft Suite (Outlook; Word; Excel; PowerPoint)

Education

• Further Education and Training Certificate (FETC): Office Administration (Required)

End Date: November 9, 2025