Jobs at PathCare

Key Competency Requirements

• Grade 12 (Matric) qualification
• Proficiency in literacy, writing and numeracy in English with an understanding of Afrikaans
• Computer literate (MS Word/Excel)
• Minimum of 6 months Call Centre/Customer Service experience required OR
• Minimum of 6 months Switchboard/Reception experience required
• Medical Telephonic experience advantageous
• Client-focused with excellent attention to detail
• Effective communication and interpersonal skills while demonstrating the ability to listen
• Ability to multitask, problem-solve and work unsupervised
• Innovative thinking
• Calm temperament
• A positive attitude & flexible work-style
• Must be prepared to work shifts, weekends & public holidays
• Must have an acceptable track record/performance rating with regard to the technical and behavioural competencies required to perform in this position

Closing date: Monday, 12th January 2026

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Key Competency Requirements

• Grade 12 (Matric)
• Computer literacy: fully proficient on Microsoft Office, Meditech including Test Database and Account Modules advantageous
• Must have a valid Code B driver’s license (manual transmission)
• Must have customer service and administrative experience
• Must have 2 years’ relevant pathology experience
• Client-focused with excellent attention to detail
• Display initiative
• Ability to problem-solve and multi-task
• Effective communication and interpersonal skills while demonstrating the ability to listen
• Ability to work under pressure, independently as well as in a team
• A positive attitude & flexible work-style
• A strong sense of devotion to quality
• Must be fluent in English with an understanding of Afrikaans
• Must be prepared to work shifts, weekends & public holidays if required
• Must have an acceptable track record/performance record with regard to the technical and behavioural competencies required to perform in this position

Key Responsibilities

• Provide a one stop service to critical supporting doctors in the hospital
• Develop and maintain customer and supporter relationships
• Assist with patient result queries, report processing and ward rounds to detect/identify problems related to PathCare service
• Ensure customer satisfaction by achieving the necessary requirements and outputs
• Assist with login requests

Closing date: Tuesday, 6th January 2026

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Key Competency Requirements

• Nursing Diploma or Degree/Enrolled Nurse Certificate or Phlebotomy Technician qualification and registered with SANC/HPCSA
• Computer literate with Meditech knowledge is advantageous
• Must have a valid Code B driver’s license (manual transmission)
• Phlebotomy experience essential
• Pathology experience is highly advantageous which includes order of draw and running of Point of Care instruments i.e. Hemocue, Stratus & running of arterial blood gas on the machine.
• Client-focused with excellent attention to detail
• Adaptability with the ability to co-operate within a team environment
• Displays initiative
• Problem-solving ability
• Effective communication and interpersonal skills
• Compassion/empathy
• Stress resistance and tenacity
• Result-orientated
• A positive attitude & flexible work-style
• Must be fluent in English with an understanding of Afrikaans
• Must be prepared to work shifts, standby/on-call, weekends & public holidays
• Must have an acceptable track record/performance record with regard to the technical and behavioural competencies required to perform in this position

Closing date: Friday, 9th January 2026