Client Liaison Officer – Potchefstroom at PathCare

Key Competency Requirements

• Grade 12 (Matric)
• Computer literacy: fully proficient on Microsoft Office, Meditech including Test Database and Account Modules advantageous
• Must have a valid Code B driver’s license (manual transmission)
• Must have customer service and administrative experience
• Must have 2 years’ relevant pathology experience
• Client-focused with excellent attention to detail
• Display initiative
• Ability to problem-solve and multi-task
• Effective communication and interpersonal skills while demonstrating the ability to listen
• Ability to work under pressure, independently as well as in a team
• A positive attitude & flexible work-style
• A strong sense of devotion to quality
• Must be fluent in English with an understanding of Afrikaans
• Must be prepared to work shifts, weekends & public holidays if required
• Must have an acceptable track record/performance record with regard to the technical and behavioural competencies required to perform in this position

Key Responsibilities

• Provide a one stop service to critical supporting doctors in the hospital
• Develop and maintain customer and supporter relationships
• Assist with patient result queries, report processing and ward rounds to detect/identify problems related to PathCare service
• Ensure customer satisfaction by achieving the necessary requirements and outputs
• Assist with login requests

Closing date: Tuesday, 6th January 2026