Personal Assistant at Momentum Metropolitan Holdings Limited

Role Purpose    

• To provide proactive, high-impact executive and personal assistant support to the Executive: Group Technology. The role requires strong judgement, discretion, organisational excellence, and the ability to operate confidently within a complex, fast-moving enterprise environment.
• The incumbent will act as a trusted business partner, enabling executive effectiveness, operational efficiency, and stakeholder alignment.

Requirements    

Formal Qualifications

• Grade 12 or equivalent
• Diploma or certification in Office Administration, Executive/Personal Assistance, or Secretarial Studies
• Additional certification in project coordination, business administration, or finance administration (Advantageous)
• Enterprise systems exposure (HR, Finance, IT service tools)
• Advanced Microsoft 365 (Outlook, Teams, OneNote, PowerPoint, Excel) including AI Tooling

Experience

• 5 – 7 years relevant Executive Assistant / Personal Assistant experience (Essential)
• Proven experience supporting a senior executive or leadership team (Essential)
• Exposure to financial services, insurance, or large corporate environments (Desirable)
• Experience coordinating across multiple functional teams and stakeholders (Desirable)

Duties & Responsibilities    

Internal Process & Executive Support

• Proactively manage, coordinate, and maintain the Executive’s complex diary and priorities
• Coordinate all aspects of meetings, workshops, and functions (logistics, venues, catering) in line with executive requirements and budget parameters
• Provide end-to-end administrative support for meetings, including agenda coordination, preparation, collation, and timely distribution of presentations, packs, minutes, and follow-ups
• Manage travel arrangements in accordance with approved business processes and budget parameters
• Act as the first point of contact for incoming correspondence and calls, responding independently where appropriate and escalating judiciously
• Maintain high standards of executive office administration, ensuring efficiency and continuity

Client & Stakeholder Engagement

• Serve as a professional and authoritative interface with internal and external stakeholders
• Build and maintain strong, trust-based relationships across senior leadership, technology teams, service providers, and business units
• Manage service levels and expectations through clear communication and disciplined follow-through

Financial & Resource Management

• Manage and reconcile executive expenses in line with policy and budget guidelines
• Prepare and track cost reports, invoices, and payments, ensuring adherence to SLAs
• Identify opportunities for cost efficiency and operational improvement within the function
• Manage company resources under control of the executive with accountability and accuracy

People, Culture & Continuous Improvement

• Contribute to a professional, collaborative, and service-oriented culture
• Actively participate in change initiatives and continuous improvement efforts
• Maintain up-to-date professional, industry, and legislative knowledge
• Take ownership of personal development and capability growth

Risk & Governance

• Support risk identification processes and escalate matters appropriately
• Ensure adherence to company policies, confidentiality standards, and governance requirements
• Coordinate escalation of faults, housekeeping issues, or supplier failures to resolution

Competencies    

• Exceptional diary, time, and priority management
• High-quality written and verbal communication
• Strong attention to detail with the ability to think ahead
• Sound judgement and decision-making within defined authority levels
• Stakeholder engagement at executive and senior management level
• Ability to work independently under pressure and manage competing priorities
• Discretion, trustworthiness, and absolute confidentiality
• Continuous improvement mindset and strong organisational discipline
• High trust and credibility with the Executive and leadership team
• Accuracy, reliability, and consistency under pressure
• Proactive anticipation of executive needs
• Strong organisational discipline and follow-through
• Ability to balance executive, operational, and stakeholder demands seamlessly

Closing Date    

• 2026/05/06