Hot Jobs at TFG (The Foschini Group)

Responsibilities
Key Responsibilities:

• Driving turnover  
• Controlling expenses  
• Controlling stock losses  
• Managing, developing and motivating staff  
• Training and recruiting staff  
• Managing merchandise  
• Focusing on customer service  
• Managing in-store administration and security checks  

Qualifications

• A business or retail related degree will be advantageous.  
• Minimum 8 years retail experience with a minimum of 3 years senior store leadership experience.  
• 3 years' Area Manager experience (advantageous) 
• Entrepreneurial flair (business acumen and turnover driven)  
• Valid driver's license  

Skills:  

• Organised and thorough  
• Contract Preparation  
• Legislative Framework Alignment  
• Account Management  
• Strategic Sales Planning  
• Profit and turnover driven  
• Able to manage risk within the store  
• Customer Value Management

Behaviours:  

• Builds Effective Teams - Forms, develops and leads a group of individuals toward the achievement of a common team objective
• Communicates Effectively - Conveys information and communicates ideas in a clear, concise and impactful manner
• Drives Results - Sets ambitious goals and takes focused action to achieve desired outcomes to deliver measurable results
• Ensures Accountability - Takes accountability and ensures others are held to account on agreed upon performance targets
• Manages Complexity - Interprets and simplifies complex and contradictory information when resolving organisational problems
• Optimizes Work Processes - Assesses and improves the efficiency, effectiveness, and quality of various work processes
• Plans and Aligns - Develops plans and prioritises initiatives that align to the organisational goals and objectives
• Resourcefulness - Effectively and creatively uses available resources to overcome challenges, solve problems, and achieve desired outcomes

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Job Description

Responsibilities:  

• Driving turnover to ensure the achievement of targets 
• Controlling expenses 
• Managing stock losses to ensure shrinkage is in line with the Company standard 
• People management, including recruitment, development of staff, employee relations, performance management 
• Executing in-store merchandising strategy and standards 
• Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers 

Qualifications & Experience: 

• A Matric certificate. 
• Minimum 3 years retail experience with a minimum of 1 year store leadership experience. 

Skills:

• Builds Customer Loyalty
• Customer Service Delivery
• Customer Value Management
• Customer-Focused Approach
• Effectively Presents Solutions
• Initiates Compelling Sales Conversations
• Knows the Buying Influences
• Leverages Digital Communications with Customers
• Manages Resistance
• Managing the Sales Process
• Navigates Customer Challenges
• Negotiation & Selling
• Planning & Organizing
• Policy & procedures
• Strategic Sales Planning
• Leadership

Behaviors

• Action Oriented - readily takes on new challenges and opportunities with a sense of urgency and eagerness 
• Builds Networks - establishes and nurtures internal and external relationships in order to create robust, and mutually beneficial, partnerships
• Customer Focus - understands, anticipates, and meets the needs and expectations of customers
• Directs work - effectively plans, organises and directs the activities of individuals or teams to achieve desired outcomes
• Drives Engagement - inspires, motivates and empowers individuals to go above and beyond for the benefit of the team and the organisation
• Ensures Accountability - takes accountability and ensures others are held to account on agreed upon performance targets
• Optimizes Work Processes - assesses and improves the efficiency, effectiveness, and quality of various work processes
• Values differences - recognises, respects, and appreciates the diverse values, beliefs, and perspectives of others
   

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Job Description

• The Area Manager III is responsible for defining business plans and strategic initiatives to improve store performance. They analyse KPIs, execute commercial policies, and manage staffing levels. They also focus on customer experience, staff development, and fostering cultural alignment. Additionally, they lead strategic initiatives to enhance store performance and customer satisfaction.

Responsibilities

• Driving turnover  
• Controlling expenses  
• Controlling stock losses  
• Managing, developing and motivating staff  
• Training and recruiting staff  
• Managing merchandise  
• Focusing on customer service  
• Managing in-store administration and security checks  

Qualifications

• A business or retail related degree will be advantageous.  
• Minimum 2 years' Area Manager experience
• Entrepreneurial flair (business acumen and turnover driven)  
• Valid driver's license  
• Willing to reside in Witbank, Secunda or Middleburg area

Skills:  

• Organised and thorough  
• Contract Preparation  
• Legislative Framework Alignment  
• Account Management  
• Strategic Sales Planning  
• Profit and turnover driven  
• Able to manage risk within the store  
• Customer Value Management

Behaviours:  

• Builds Effective Teams - Forms, develops and leads a group of individuals toward the achievement of a common team objective
• Communicates Effectively - Conveys information and communicates ideas in a clear, concise and impactful manner
• Drives Results - Sets ambitious goals and takes focused action to achieve desired outcomes to deliver measurable results
• Ensures Accountability - Takes accountability and ensures others are held to account on agreed upon performance targets
• Manages Complexity - Interprets and simplifies complex and contradictory information when resolving organisational problems
• Optimizes Work Processes - Assesses and improves the efficiency, effectiveness, and quality of various work processes
• Plans and Aligns - Develops plans and prioritises initiatives that align to the organisational goals and objectives
• Resourcefulness - Effectively and creatively uses available resources to overcome challenges, solve problems, and achieve desired outcomes

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Job Description

• The Store Manager I is responsible for setting sales targets, developing strategies, and monitoring performance to ensure continuous improvement. They manage the store's budget, oversee inventory, and ensure compliance with company policies. Additionally, they lead and develop the store team to foster a positive work environment.

Responsibilities

• Set sales targets and develop strategies to achieve them. 
• Monitor sales performance and KPIs for continuous improvement. 
• Manage the store's budget and financial results. 
• Ensure high levels of customer satisfaction. 
• Oversee inventory management and minimize stock discrepancies. 
• Lead and develop the store team. 
• Conduct performance evaluations and provide guidance. 
• Ensure compliance with company policies and regulatory requirements.

Qualifications

• A Grade 12 qualification or equivalent. 

Experience 

• Minimum 2-3 years retail experience with a minimum of 1 years store leadership experience. 
• Strong leadership and team management skills, excellent communication and interpersonal abilities, and experience in inventory management and customer service.

Skills: 

• Builds Customer Loyalty
• Customer Service Delivery
• Customer Value Management
• Customer-Focused Approach
• Effectively Presents Solutions
• Initiates Compelling Sales Conversations
• Knows the Buying Influences
• Leverages Digital Communications with Customers
• Manages Resistance
• Managing the Sales Process
• Navigates Customer Challenges
• Negotiation & Selling
• Planning & Organizing
• Policy & procedures
• Strategic Sales Planning
• Leadership

Behaviours: 

• Action Oriented - readily takes on new challenges and opportunities with a sense of urgency and eagerness 
• Builds Networks - establishes and nurtures internal and external relationships in order to create robust, and mutually beneficial, partnerships
• Customer Focus - understands, anticipates, and meets the needs and expectations of customers
• Directs work - effectively plans, organises and directs the activities of individuals or teams to achieve desired outcomes
• Drives Engagement - inspires, motivates and empowers individuals to go above and beyond for the benefit of the team and the organisation
• Ensures Accountability - takes accountability and ensures others are held to account on agreed upon performance targets
• Optimizes Work Processes - assesses and improves the efficiency, effectiveness, and quality of various work processes
• Values differences - recognises, respects, and appreciates the diverse values, beliefs, and perspectives of others

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Job Description
Responsibilities:  

• The ability to support the store management team to provide outstanding leadership to the store team. 
• Ensures the team executes operational excellence through a customer centric mindset. 
• Generating high levels of motivation and commitment within the store. 
• Allocate time effectively; handle multiple tasks and completing priorities. 
• Provide input and manage merchandise and visual principles. 
• Drive performance through the store KPI’s (e.g. turnover, rewards, new accounts, visuals. etc). 

Qualification: 

• A Matric certificate. 

Skills: 

• Minimum 3 years retail experience with a minimum of 1 year store leadership experience. 
• High flexibility and ability to adapt to different customers and situations. 
• A high sense of urgency with demonstrated ability to work independently. 
• High flexibility and ability to adapt to different customers. 
• An outstanding leadership, interpersonal and communication skills. 
• Ability to work a flexible schedule to meet the needs of the business. 
• Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers. 
• Strategic Sales Planning 
• Managing the Sales Process 
• Customer Value Management 

Behaviours for success:  

• Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. 
• Effectively building formal and informal relationship networks inside and outside the organization. 
• Building strong customer relationships and delivering customer-centric solutions. 
• Making good and timely decisions that keep the organization moving forward. 
• Anticipating and adopting innovations in business-building digital and technology applications. 
• Creating a climate where people are motivated to do their best to help the organization achieve its objectives. 
• Making good and timely decisions that keep the organization moving forward. 
• Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses. 
• Good verbal/ written communication skills and good organisational skills 
• Strong organizational and planning skills 
• The ability to multi-task in a fast-paced environment 
• The ability to work independently. 
• The ability to take initiative. 
• A high level of attention to detail 

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Job Description

• The Area Process Manager ensures that TFG stores operate efficiently and effectively, ensuring the standardisation in processes and that their operations comply with the company’s policies and procedures.

8 x Area Process Manager vacancies available in the following locations:

• Limpopo East: Tzaneen
• Mpumalanga North: Hazyview
• Limpopo South: Burgersfort
• Mpumalanga South : Secunda
• Northern Free State: Welkom
• Northern Northen Cape: Kathu
• Northern Cape Central : Kimberley
• Eastern Free State:  Bethlehem

Responsibilities
Store operating model activation

• Validate processes based on the checklist during store visits, which will enable the identification of processes execution and compliance. *Main processes to be validated: Product Receiving, Staffing, Documentation Procedures, Health & Safety, Law & Regulations, Lay-bys, Regulatory- Labor Laws, Risk and Control, Banking, Payment Card Industry, My Access Control

Op-compliance inspections

• Absorb the administrative (streamlined) tasks, ensuring compliance and managing the risks from a group-wide (brand agnostic) perspective
• Responsible for ensuring that the stores that are under their responsibility comply with the company’s policies and procedures
• Monitor the administrative processes at store level to ensure their alignment with the internal procedures through store visits with standardized guidelines
• Conduct Operations Compliance inspections to verify the adequacy of procedures required for the store processes
• Monitor compliance with Regulatory requirements
• Fraud and Risk Management
• Implement administrative processes in stores, ensuring that store teams are well prepared for implementing the new processes
• Ensure the compliance of the workforce scheduling 

Processes

• Execute and ensure that risk, compliance, administrative processes are performed following the company’s guidelines

Continuous improvement

• Improve internal practices related to compliance and risk management continuously 

Qualifications
Qualification and Experience:

• A business or retail related degree will be advantageous.
• Minimum 5+ years of relevant retail experience with a minimum of 3-5 years as a Area Manager or similar level Retail experience 
• Valid drives’ License

Behaviours:

• Manages Complexity - interprets and simplifies complex and contradictory information when resolving organisational problems
• Manages conflict - effectively navigates and resolves conflict and disagreements in a constructive and productive manner
• Directs work - effectively plans, organises and directs the activities of individuals or teams to achieve desired outcomes
• Drives Results - sets ambitious goals and takes focused action to achieve desired outcomes to deliver measurable results
• Optimizes Work Processes - assesses and improves the efficiency, effectiveness, and quality of various work processes
• Customer Focus - understands, anticipates, and meets the needs and expectations of customers

go to method of application »

Job Description
Responsibilities:  

• Being an ambassador for our brand and offering amazing customer experience. 
• Exceed customer expectations by identifying and providing them with the best possible solutions. 
• Actively keeping track of sales performance against target. 
• Selling a diverse product range and keeping up to date with the latest décor and fashion trends. 
• Searching out opportunities for making new sales. 
• Assist with replenishing of stock to ensure the store is ready for our customers at all times. 

Qualifications & Experience: 

• Grade 12 (Matric) 

Skills:  

• Passionate about people is a must. 
• Target driven and experience focused. 
• Good verbal/ written communication skills
• The ability to multi-task in a fast-paced environment 
• The ability to work independently 
• The ability to take initiative 
• A high level of attention to detail 
• Builds Customer Loyalty
• Customer Service Delivery
• Navigates Customer Challenges
• Negotiation & Selling

Behaviours:

• Adhering to Standards - Ensures quality and compliance in the delivery of their work
• Continual Improvement - Actively seeks opportunities to continually improve processes
• Decision Making - Analyses complex situations to ensure effective and timely choices
• Driving & Perservering
• Meeting Customer Expectations - Consistently delivers exceptional customer service
• Planning & Organising - Uses a structured approach to effectively manage tasks
• Relating & Networking

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Job Description

• Do you have a passion for transforming living spaces, from stylish kitchenware to cozy bedroom essentials, and want to join a leading retailer?
• We’re seeking high-energy, confident individuals who can bring our brand to life by delivering a warm, welcoming, and exceptional customer experience. If you have a natural selling instinct, a keen sense of style, and a passion for making every customer feel valued, this is the role for you!

Responsibilities:  

• Be the Face of Our Brand: As a team member, you’ll be more than just a salesperson -you’ll be an ambassador for our brand. You’ll create a welcoming environment where every customer feels like a valued guest.
• Sales with Purpose: We offer a diverse range of stylish products that you’ll be proud to sell. Your ability to match customers with the perfect items will not only drive sales but also help them create beautiful spaces they’ll love.
• Maximize Sales: Track your performance and seize opportunities to exceed targets and drive new sales.
• Maintain store stock: Ensure the store is always well-stocked and beautifully presented to delight customers.

Requirements:

• A Matric certificate.
• Previous sales experience in a retail environment.
• Experience in the Hospitality Industry is an advantage.
• Deliver top-tier service, navigate through customer challenges, whilst driving sales.
• Excellent communication and interpersonal skills, with the ability to build rapport with customers.
• Strong attention to detail and organizational skills.
• The ability to take initiative.
• Ability to work effectively both independently and as part of a team.
• Flexibility to adapt to a dynamic and fast-paced retail environment.

Competencies and behaviours for success: 

• Adhering to Standards - Ensures quality and compliance in the delivery of their work
• Continual Improvement - Actively seeks opportunities to continually improve processes.
• Decision Making - Analyses complex situations to ensure effective and timely choices.
• Driving & Persevering.
• Leading Others - Inspires and guides others to achieve collective goals.
• Meeting Customer Expectations - Consistently delivers exceptional customer service.
• Planning & Organising - Uses a structured approach to effectively manage tasks.
• Relating & Networking
   

go to method of application »

Job Description
Responsibilities:  

• Being an ambassador for our brand and offering amazing customer experience. 
• Exceed customer expectations by identifying and providing them with the best possible solutions. 
• Actively keeping track of sales performance against target. 
• Selling a diverse product range and keeping up to date with the latest décor and fashion trends. 
• Searching out opportunities for making new sales. 
• Assist with replenishing of stock to ensure the store is ready for our customers at all times. 

Qualifications & Experience: 

• Grade 12 (Matric) 

Skills:  

• Passionate about people is a must. 
• Target driven and experience focused. 
• Good verbal/ written communication skills
• The ability to multi-task in a fast-paced environment 
• The ability to work independently 
• The ability to take initiative 
• A high level of attention to detail 
• Builds Customer Loyalty
• Customer Service Delivery
• Navigates Customer Challenges
• Negotiation & Selling

Behaviors:

• Adhering to Standards - Ensures quality and compliance in the delivery of their work
• Continual Improvement - Actively seeks opportunities to continually improve processes
• Decision Making - Analyses complex situations to ensure effective and timely choices
• Driving & Perservering
• Meeting Customer Expectations - Consistently delivers exceptional customer service
• Planning & Organising - Uses a structured approach to effectively manage tasks
• Relating & Networking
   

go to method of application »

Job Description
Responsibilities:  

• Driving turnover to ensure the achievement of targets 
• Controlling expenses 
• Managing stock losses to ensure shrinkage is in line with the Company standard 
• People management, including recruitment, development of staff, employee relations, performance management 
• Executing in-store merchandising strategy and standards 
• Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers 

Qualifications & Exprience: 

• A Matric certificate. 
• Minimum 3 years retail experience with a minimum of 1 year store leadership experience. 

Skills:

• Builds Customer Loyalty
• Customer Service Delivery
• Customer Value Management
• Customer-Focused Approach
• Effectively Presents Solutions
• Initiates Compelling Sales Conversations
• Knows the Buying Influences
• Leverages Digital Communications with Customers
• Manages Resistance
• Managing the Sales Process
• Navigates Customer Challenges
• Negotiation & Selling
• Planning & Organizing
• Policy & procedures
• Strategic Sales Planning
• Leadership

Behaviors

• Action Oriented - readily takes on new challenges and opportunities with a sense of urgency and eagerness 
• Builds Networks - establishes and nurtures internal and external relationships in order to create robust, and mutually beneficial, partnerships
• Customer Focus - understands, anticipates, and meets the needs and expectations of customers
• Directs work - effectively plans, organises and directs the activities of individuals or teams to achieve desired outcomes
• Drives Engagement - inspires, motivates and empowers individuals to go above and beyond for the benefit of the team and the organisation
• Ensures Accountability - takes accountability and ensures others are held to account on agreed upon performance targets
• Optimizes Work Processes - assesses and improves the efficiency, effectiveness, and quality of various work processes
• Values differences - recognises, respects, and appreciates the diverse values, beliefs, and perspectives of others