Top Jobs at Datafin Recruitment

ENVIRONMENT:

• DESIGN, build, and maintain mapping products and analysis layers, primarily through ESRI GIS tools as the next GIS & Data Analyst sought by a leading Automotive Tech company.
• You will clean, manage, and document the collection of spatial, tabular, and alternative data, assist in the design and maintenance of geodatabases, schema, and data standards while managing the QA/QC of geospatial data products and ensure reliability and consistency in outputs.
• The successful incumbent must possess a Bachelor’s Degree in GIS/Data Science/Computer Science or similar field with 3 or more years of academic experience with some professional exposure in GIS, Data Analysis & Science.
• You will also need to be proficient with ESRI ArcGIS Suite, QGIS or similar GIS software, SQL, shapefiles, file geodatabases, GeoJSON, etc., and be able to build deliverables such as maps, dashboards, and/or presentations for public consumption.

DUTIES:

• Support the collection of requirements for new spatial product development and other business operations support analyses.
• Clean, manage, and document the collection of spatial, tabular, and alternative data to ensure best practices are maintained.
• Design, build, and maintain mapping products and analysis layers, primarily through ESRI GIS tools.
• Support the integration of GIS and other data sources into proprietary software systems and dashboards.
• Assist in the design and maintenance of geodatabases, schema, and data standards.
• Assist in building, automating, and managing GIS infrastructure for geospatial analytics and operational support.
• Manage the QA/QC of geospatial data products and ensure reliability and consistency in outputs.
• Support the design, development, and presentation of geospatial deliverables such as ESRI Storymaps, mapping products, dashboards, and other written documents.
• Other tasks and responsibilities as assigned.

REQUIREMENTS:

Qualifications –

• Bachelor’s Degree in GIS, Data Science, Computer Science, or a related field.

Experience/Skills –

• 3 or more years of academic experience with some professional exposure in GIS, Data Analysis & Science, or related fields.

Demonstrated experience with:

• ESRI ArcGIS Suite, QGIS, or similar GIS software.
• SQL, and/or other similar database languages.
• Geospatial concepts, projections, and spatial data formats (shapefiles, file geodatabases, GeoJSON, etc.).
• Complex analyses related to large datasets.
• Building deliverables such as maps, dashboards, and/or presentations for public consumption.
• Experience creating technical and process documentation.

Preferred to have –

• Honor’s Degree in GIS, Data Science, Computer Science, or a related field.
• Full-time professional experience with GIS, Data Science, or related work.
• ESRI Online MOOC or other similar coursework.
• Experience with ArcGIS Online and other ESRI products.
• Experience with ESRIs ModelBuilder, QGIS Model Designer, Python, or a like automation tool applicable to a GIS environment.
• Experience with Microsoft Power BI.
• Experience with concepts in Network GIS & Topology analyses.
• Exposure to transportation, transit, public safety, or infrastructure sectors.

ATTRIBUTES:

• Strong problem-solving skills and ability to demonstrate accountability for one’s work.
• Ability to work with teams across multiple continents, participating in cross-functional teams, and supporting Sales teams from six unique industries.
• Able to work independently and anticipate needs on key projects or tasks while providing clear updates on project status, actions, and needs.

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ENVIRONMENT:

• A Germany-headquartered company, driven by innovation and growth, is seeking German speaking Technical Support Agent who will be the primary point of contact for customers facing technical issues, with a strong focus on supporting our German-speaking client base.
• You will provide efficient troubleshooting, clear communication, and high-quality service to ensure customer satisfaction. You will work closely with internal technical and product teams to resolve issues, improve processes, and contribute to an overall excellent customer experience.

DUTIES:

• Provide 1st and 2nd line technical support via email, chat, and phone (primarily in German).
• Diagnose, troubleshoot, and resolve technical issues efficiently.
• Guide customers step-by-step through solutions in a clear and structured manner.
• Document all interactions and maintain accurate ticket updates.
• Escalate complex or unresolved issues to product or development teams.
• Support customers with product usage, configuration, and integrations (APIs, plugins).
• Identify recurring issues and proactively suggest improvements.

REQUIREMENTS:

• Fluent German (C1/C2 level) – mandatory (written and spoken).
• Strong English communication skills.
• Proven experience in technical support / software support environment.
• Solid technical understanding (APIs, integrations, plugins, basic SQL is a plus).
• Strong problem-solving and analytical skills.
• Customer-oriented mindset with patience and empathy.
• Ability to work independently and manage priorities effectively.

Nice to Have

• Experience with SaaS platforms.
• Familiarity with microservices / web technologies.
• Experience supporting European (German) customers.

ATTRIBUTES:

• Proactive and solution-driven.
• Structured and detail-oriented.
• Comfortable working in a fast-paced, international environment.
• Strong ownership mindset.

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ENVIRONMENT:

• A Group who specializes in data and device delivery and management is seeking a dedicated and detail-oriented Operations Administrator to join their team in Johannesburg. This role is critical in supporting the operational efficiency of their business.
• As an Operations Administrator, you will be responsible for coordinating day-to-day administrative tasks, ensuring seamless order processing and dispatch, managing reporting, and providing operational support across various functions.
• You’ll also play a key role in maintaining client satisfaction by assisting with order related queries and asset management.

DUTIES:

• Order Coordination: Manage the preparation, tracking, and dispatch of client orders to ensure timely delivery.
• Administrative Support: Handle daily administrative tasks, including maintaining accurate records, organising files, and updating systems.
• Asset Management: Management of all device assets and asset registers
• Project Management: Management of projects required by the business
• Sales and Marketing Support: Assisting sales with order forms and marketing tasks.
• Recons: The ability to do proper reconciliations and use excel proficiently which includes, formulas, pivot tables etc.
• Reporting: Generate and distribute operational reports to both internal and external stakeholders.
• System management: work on and manage the accuracy of data in their systems and portals.
• Support Assistance: Collaborate with the support team to resolve system-related issues and queries from clients.
• Client Support: Provide assistance to clients with operational requests, maintaining a high standard of service.
• SLA Monitoring: Track and monitor supplier service level agreements to ensure compliance and performance metrics are met.
• Supplier Management: Ensure that they have the best suppliers at the best rates and assist with quotations.

REQUIREMENTS:

• Strong organisational skills with exceptional attention to detail.
• Excellent communication skills, both verbal and written (English).
• Proficiency in Microsoft Office Suite and general computer literacy.
• Advanced excel capability – ability to do recons, formulas, pivot tables and scripting (preferable)
• Ability to manage multiple tasks and prioritise effectively in a fast -paced environment.
• Problem -solving skills and a proactive, solution -focused mindset.
• Valid driver’s license and access to reliable transportation.

ATTRIBUTES:

• Highly dependable, with a commitment to accuracy and meeting deadlines.
• A collaborative team player who thrives in a dynamic work environment and works well with other people.
• Calm under pressure with a problem -solving mindset.
• A quick learner with a positive attitude and willingness to adapt to new challenges.
• Strong customer service orientation and a passion for delivering excellence

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ENVIRONMENT:

• A leading innovation, services, and support partner to retailers, retail banks, and payment service providers across South Africa and key African markets.
• They are seeking a Senior Java Developer who will develop and maintain market-leading Java-based Point of Sale (POS) solutions for large-scale retail organizations.
• This role requires technical leadership, hands-on development, and collaboration with stakeholders to deliver high-performance, scalable, and reliable software that enhances customer experience.

DUTIES:

• Develop and maintain market-leading Java-based Point of Sale (POS) solutions for large-scale retail organizations, ensuring high performance, scalability, and reliability.
• Collaborate with stakeholders to design, prototype, and implement new software solutions and functional extensions that align with business requirements and improve customer experience.
• Lead the development and integration of SAP Retail solutions, including gaining a strong understanding of SAP’s integration concepts and architecture.
• Integrate third-party solutions and services using protocols and technologies such as SOAP, REST, and iDocs to extend POS system functionality.
• Develop and maintain intuitive and responsive user interfaces using Java SWING, HTML5, and CSS to ensure an engaging and efficient user experience.
• Interface with various hardware components, including card terminals, POS printers, fingerprint sensors, and other peripheral devices.
• Design and generate reports using tools like Jasper Reports and iText and manage printing functions such as receipt and line printing.
• Create and maintain technical documentation including UML diagrams, development wikis, SDK guidelines, and other instructional materials for internal and external use.
• Build, mentor, and lead a team of developers, fostering a collaborative and high-performing environment focused on continuous improvement and innovation.
• Stay abreast of emerging technologies and trends, continuously enhancing skills and bringing new tools and methodologies to improve product offerings.
• Communicate effectively across all levels of the organization through written documentation, technical presentations, and interpersonal discussions.
• Ensure high code quality and maintainability through best practices in coding, testing, code reviews, and deployment.
• Drive the full software development lifecycle, from requirements gathering and design through to deployment and support.
• Identify performance bottlenecks and propose solutions, ensuring optimal system efficiency in production environments.
• Perform any other related duties as assigned

REQUIREMENTS:

Qualifications & Experience

• Degree in Computer Science, Information Systems, or equivalent experience.
• Extensive experience in Java development, preferably within retail, payments, or POS environments.
• Proven experience with SAP integration concepts and architecture.
• Strong understanding of SOAP, REST, and iDocs for third-party integrations.

Technical Skills

• Java (core development)
• SAP integration concepts
• SOAP / REST / iDocs
• Java SWING, HTML5, CSS
• Jasper Reports / iText
• Hardware integration (card terminals, POS printers, biometric devices)
• UML and technical documentation

Leadership & Soft Skills

• Team leadership and mentoring abilities.
• Strong communication and stakeholder engagement skills.
• Problem-solving mindset with attention to performance optimization.
• Commitment to code quality and best practices.

ATTRIBUTES:

• Collaborative and innovative.
• Detail-oriented with a focus on reliability.
• Adaptable to evolving retail and payment technologies.
• Proactive in identifying improvements and solving challenges.

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ENVIRONMENT:

• A South African-based education and skills development entity is seeking a Bid Office Manager who is responsible for building, managing, and executing the Group’s R1 billion+ funding pipeline.
• This is a critical Q1 hire under the GCOS Commercial Resource Plan and sits directly within the Group Shared Services function under the Commercial Executive.
• The role owns the end-to-end bid lifecycle – from funder intelligence and pipeline construction, through proposal development, to submission, compliance, and win-rate optimisation.

DUTIES

Bid Pipeline Construction & Funder Intelligence

• Build and maintain a live, CRM-based bid register covering funding opportunities across SETAs, government departments, DFIs, and corporate SD funders
• Monitor funder portals, gazette notices, EOI releases, and industry intelligence channels to identify bid opportunities ?90 days before application windows open
• Maintain a rolling 12-month bid calendar and present it to the CE at weekly pipeline review
• Flag emerging opportunities and at-risk submissions
• Build institutional relationships with procurement contacts and programme managers at key funders to gain early intelligence
• Track competitor bid activity and maintain a competitor intelligence file

Proposal Development & Submission Management

• Own the end-to-end proposal development process for each bid submission
• Coordinate technical input from Academy MDs, programme design from Operations Executive, financial schedules from Finance, and compliance documentation from SETA Coordinator
• Draft executive summaries, organisational capability sections, technical proposals, and implementation plans
• Build and maintain a company profile library, case study bank, learner outcomes database, accreditation register, facilitator CVs, and venue documentation
• Execute pre-submission compliance check against evaluator’s scoring criteria
• Coordinate DocuSign-based approval workflows for CE and MD sign-off
• Submit bids on behalf of the Group through funder portals
• Confirm receipt, track evaluation timelines, and manage post-submission clarification requests
• Develop and enforce standardised bid templates for technical proposals, pricing schedules, and capability statements
• Ensure consistent structure across all submissions aligned to evaluator scoring frameworks

Bid Document Design & Presentation Excellence

• Own the visual quality, formatting, and presentation of all bid submissions
• Ensure proposals are professionally formatted, visually engaging, and easy to evaluate
• Maintain and continuously improve bid templates, formatting standards, and visual storytelling approaches
• Structure all submissions to align clearly with evaluation criteria
• Use formatting, headings, and visual cues to guide evaluators through responses

Pricing, Margin & Commercial Structuring

• Develop per-learner cost models, management fee structures, and contingency calculations in coordination with CE and Finance
• Ensure all proposals meet the Group’s GPM (mandatory gate before submission)
• Maintain a pricing reference library of approved per-learner rates, programme fee benchmarks, and funder-specific pricing norms
• Provide deal-structuring input on blended finance bids

Post-Submission Management & Win/Loss Analysis

• Track all submitted bids from submission to award/rejection; maintain real-time status updates in CRM bid register
• Conduct structured win/loss debrief for every bid outcome, document evaluator feedback, score gaps, and improvement recommendations
• Report on bid pipeline health, submission volume, win rate, and forecast revenue at monthly Commercial Scorecard review and EXCO report
• Continuously improve the bid production system, developing templates, process improvements, and quality standards

DFI, Donor & Grant Application Management

• Support CE on DFI and donor funding applications (concept note development, technical proposal writing, budget preparation, due diligence document submission)
• Maintain compliance documentation for DFI funders (audit reports, B-BBEE certificates, QCTO accreditations, delivery track record reports, M&E frameworks, organisational capacity statements)
• Track DFI and grant application pipelines separately from SETA bids
• Manage longer lead-time applications (90-180 days) with appropriate milestone tracking

Internal Stakeholder Coordination

• Serve as single point of coordination between CE, Academy MDs, Finance, Delivery, and Legal for all bid-related activities
• Brief Academy MDs on upcoming bid opportunities; obtain technical input, delivery commitment, and capacity confirmation within defined timeframes
• Work with Marketing Manager on bid collateral quality (company profiles, design standards, case study content, branded submission formats)
• Define standards for bid-ready content (case studies, credentials, impact data)
• Ensure all marketing collateral is structured for reuse in proposals
• Implement formal bid quality assurance framework (technical review, commercial review, presentation review)
• Introduce bid scoring before submission (internal “mock evaluation”)

REQUIREMENTS:

Education – Minimum

• Bachelor’s degree in Business, Commerce, Public Administration, Law, or a related field

Education – Preferred

• Postgraduate qualification in Procurement, Project Management, Development Finance, or Public Policy
• APMP certification (advantageous)

Experience – Minimum

• 5+ years in bid management, proposal writing, or funding/grants management
• Demonstrable track record of successful submissions

Derived Requirements

Experience & Knowledge

• Experience building and maintaining CRM-based bid registers
• Knowledge of SETA funding landscape (W&R SETA, SERVICES SETA, MICT SETA, FASSET, INSETA, etc.)
• Knowledge of government department funding (NSF, UIF/LAP, WC DEDAT, KZN EDTEA, GP GDID, DTIC)
• Knowledge of DFI funding (AfDB, IDC, NDB, EU)
• Experience monitoring funder portals, gazette notices, and EOI releases
• Competitor intelligence gathering and analysis experience
• Experience with DFI and donor grant applications (concept notes, due diligence)
• Knowledge of blended finance deal structuring

Skills & Abilities

• End-to-end proposal development and submission management
• Drafting executive summaries, technical proposals, and implementation plans
• Building and maintaining content libraries (case studies, CVs, accreditation registers)
• Compliance checking against evaluator scoring criteria
• DocuSign or similar approval workflow coordination
• Developing standardised bid templates
• Professional document formatting and visual design for proposals
• Creating charts, infographics, and structured layouts
• Developing per-learner cost models and management fee structures
• Margin/GPM analysis and confirmation
• Win/loss analysis and debrief facilitation
• Pipeline reporting and forecasting
• Internal stakeholder coordination across multiple departments
• Briefing senior leadership (Academy MDs, CE)
• Quality assurance framework implementation
• Mock evaluation / internal bid scoring

Personal & Behavioural

• Ability to work without authority to obtain technical input
• Comfortable managing multiple concurrent bids at different stages
• Ability to triage and prioritise when pipeline is congested
• Maintains high accuracy under tight deadlines
• Factual representation (no inflated claims, no copied content, no compliance misrepresentation)

Process & Systems

• Ability to build repeatable bid systems (living register, compliance checklist, content library)
• Ability to enforce mandatory internal review buffers (e.g., 5-day buffer)
• Ability to maintain a rolling 12-month bid calendar
• Ability to manage longer lead-time applications (90-180 days)

Collaboration & Stakeholder Management

• Ability to coordinate with CE, Academy MDs, Finance, Delivery, Legal, and Marketing Manager
• Ability to obtain delivery commitment and capacity confirmation from busy MDs
• Ability to work with Marketing on collateral quality and brand standards

CORE ATTRIBUTES

• Deadline Absolutism
• Technical Writing Excellence
• Process Architecture
• Commercial Intelligence
• Cross-functional Influence
• Resilience & Volume Capacity
• Attention to Detail
• Ethical Integrity

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ENVIRONMENT:

• A leading Cloud Solutions Specialist is seeking a Head of Sales which is a senior leadership role responsible for defining, driving, and executing their entire revenue growth and retention strategy.
• This role owns national revenue targets for new business acquisition and existing customer growth, with a primary strategic focus on the Unified Communications as a Service (UCaaS) and Contact Center as a Service (CCaaS) portfolios.
• Reporting directly to the CRO, this individual provides leadership and management oversight to the regional sales teams and specialized revenue functions.
• In the capacity of Regional Executive, the individual will provide an overall leadership presence and management oversight for the entire Gauteng branch, supporting the businesses objectives by driving business focus and motivation across all regional teams.
• In addition to the direct management responsibility for the sales team, they will act as the primary regional Leadership representative for the company.

DUTIES:

Revenue Acquisition and Growth:

Strategic Direction & Market Leadership

• Defining the optimal national go-to-market strategy and commercial policy to significantly grow market share in UCaaS and CCaaS and agree with key stakeholders.
• Ensure the successful implementation of the strategy
• Maintain executive-level insight into competitive landscapes, technological shifts, and the South African tech industry to inform the executive team and coordinate with Product and marketing thereon.
• Direct the creation of tactical national sales plans, cascading objectives through the organization to ensure collective target accomplishment.

Revenue & Growth Ownership

• Ensure the successful achievement of all national revenue targets, encompassing new enterprise acquisition and expansion of the existing base.
• Personally lead negotiations and close key strategic, high-value enterprise-level accounts.
• Manage the revenue retention responsibility between the Business Development Leaders (BDL) and Customer Experience Leaders (CEL).

Sales Operations & Governance

• Ensure that sales targets are achieved and individual sales performance are met and improved where necessary
• Define and manage the sales reporting framework, providing timely and accurate performance metrics and forecasting.
• Develop and enforce sales policies, processes, and commission structures to optimize efficiency across the sales life cycle.
• Provide executive support for the resolution of complex or escalated commercial engagements.

Leadership & Management

• Provide leadership to the national Business Acquisition organization, including regional sales heads and specialist teams including the digital channels
• Oversee the sales talent strategy, including recruitment, performance management, and continuous professional development.
• Lead by example to foster a high-performance, accountable, and collaborative sales culture.

Regional Executive: Gauteng

• Provide executive leadership presence and oversight for the entire Gauteng branch.
• Drive business focus and motivation across all regional teams.
• Act as the primary regional representative of the Company’s executive leadership team.
• Provide executive support for the resolution of escalations in other regional functions, including customer operations.

REQUIREMENTS:

• Education: Relevant tertiary qualification (e.g., bachelor’s degree in business, Commerce, or Engineering) is essential.
• Experience: 12+ years in sales with a strong track record of exceeding multi-million Rand targets, including 5+ years in senior sales leadership.
• Industry Knowledge: Deep understanding of the South African tech/telecoms industry, specifically UCaaS, CCaaS, and the broader Customer Experience (CX) sector.
• Commercial Acumen: Strong business acumen in strategic business development, executive-level CRM, and commercial forecasting.

ATTRIBUTES:

• Executive Presence: Exceptional communication and public speaking skills required to engage with C-level executives and board members.
• Negotiation Mastery: Proven ability to negotiate complex commercial terms for high-value enterprise contracts.
• Analytical Mindset: Capacity to interpret complex sales performance data and translate insights into actionable national strategy.
• Digital Proficiency: Mastery of sales enablement tools (CRM, forecasting), Google Workspace, and a comprehensive understanding of the technical landscape.

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ENVIRONMENT:

• BE responsible for installation, commissioning, maintenance, and support of HVAC and refrigeration systems on project sites as the next Project Technician wanted to join the Cape Town team of a leading Equipment Manufacturer.
• Working closely with Project Managers, Engineers and client, you will help ensure systems are delivered on time and according to specifications and safety standards.
• Applicants will need at least 5+ years’ experience in HVAC/Refrigeration/catering projects, be able to read and interpret technical drawings, commissioning & troubleshooting systems and strong knowledge of electrical and mechanical systems. You will also require a valid Driver’s License and willingness to travel to project sites.

DUTIES:

• Install, test, and commission HVAC and refrigeration systems (commercial/industrial).
• Interpret technical drawings, wiring diagrams, and schematics.
• Assist in project scoping and execution on-site.
• Ensure compliance with safety standards and regulations.
• Supervise or assist Junior Technicians by delegating.
• Liaise with clients, manager, and internal teams.
• Maintain accurate records of work completed, materials used, and site reports.
• Ensure tools and equipment are properly maintained and used safely.
• Ensure housekeeping, snag list and commissioning is done at high standard.

REQUIREMENTS:

• Minimum 5 + years’ experience in HVAC/Refrigeration/Catering projects.
• Strong knowledge of electrical and mechanical systems.
• Ability to read and interpret technical drawings.
• Experience with commissioning and troubleshooting systems.
• Valid Driver’s License.
• Willingness to travel to project sites.

Preferred Skills –

• Experience with AHU, catering, HVAC and refrigeration.
• Knowledge electrical wiring.
• Basic Project Management skills.
• Good communication and problem-solving abilities.
• Computer literacy (reports, job cards, basic software).

Working Conditions:

• Site-based work (commercial, industrial, or construction environments).
• May require overtime, standby, or weekend work depending on project deadlines.
• Exposure to varying weather conditions and physical work.

ATTRIBUTES:

• Ability to delegate and efficiently use Technicians and assistants on site.
• Ability to apply logical thinking and effective problem-solving skills to implement practical solutions without oversight.

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ENVIRONMENT:

• JOIN the KwaZulu-Natal Division of a leading Equipment Manufacturer seeking its next Project Technician who will be responsible for installation, commissioning, maintenance, and support of HVAC and refrigeration systems on project sites.
• Working closely with Project Managers, Engineers and client, you will help ensure systems are delivered on time and according to specifications and safety standards.
• Applicants will need at least 5+ years’ experience in HVAC/Refrigeration/catering projects, be able to read and interpret technical drawings, commissioning & troubleshooting systems and strong knowledge of electrical and mechanical systems. You will also require a valid Driver’s License and willingness to travel to project sites.

DUTIES:

• Install, test, and commission HVAC and refrigeration systems (commercial/industrial).
• Interpret technical drawings, wiring diagrams, and schematics.
• Assist in project scoping and execution on-site.
• Ensure compliance with safety standards and regulations.
• Supervise or assist Junior Technicians by delegating.
• Liaise with clients, manager, and internal teams.
• Maintain accurate records of work completed, materials used, and site reports.
• Ensure tools and equipment are properly maintained and used safely.
• Ensure housekeeping, snag list and commissioning is done at high standard.

REQUIREMENTS:

• Minimum 5 + years’ experience in HVAC/Refrigeration/Catering projects.
• Strong knowledge of electrical and mechanical systems.
• Ability to read and interpret technical drawings.
• Experience with commissioning and troubleshooting systems.
• Valid Driver’s License.
• Willingness to travel to project sites.

Preferred Skills –

• Experience with AHU, catering, HVAC and refrigeration.
• Knowledge electrical wiring.
• Basic Project Management skills.
• Good communication and problem-solving abilities.
• Computer literacy (reports, job cards, basic software).

Working Conditions:

• Site-based work (commercial, industrial, or construction environments).
• May require overtime, standby, or weekend work depending on project deadlines.
• Exposure to varying weather conditions and physical work.

ATTRIBUTES:

• Ability to delegate and efficiently use Technicians and assistants on site.
• Ability to apply logical thinking and effective problem-solving skills to implement practical solutions without oversight.

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ENVIRONMENT:

• A rapidly growing UK-based Next-gen Telco/VoIP Provider seeks a commercially sharp, experienced Product Manager where you will own significant areas of product, from discovery and strategy through to delivery and commercial outcomes.
• In this high-impact, strategic role, you will combine your strong product intuition with the ability to execute, to set direction, build the roadmap, and ensure the product consistently delivers value to customers and the business.
• The successful candidate will require 5 years’ experience as a Product Manager, ideally in a SaaS, telecoms, or B2B environment with a strong track record of owning and delivering product roadmaps with measurable commercial impact.

DUTIES:

• Own the product strategy and roadmap for your area, aligning closely with company growth objectives and the 2027 BT Landline Shutdown opportunity.
• Define and champion the product vision, translating it into a clear, prioritised roadmap with well-reasoned trade-offs.
• Lead discovery: conduct customer research, analyse usage data, and synthesise insights from Sales, Support, and Operations to identify the highest-value opportunities.
• Define and monitor product KPIs; use data to measure impact and continuously improve.
• Work with the Head of Product and leadership team to align roadmap priorities with commercial goals: growth, churn reduction, and cashflow efficiency.
• Collaborate with Engineering and Design to ship well-crafted, high-quality product experiences.
• Own epics from problem definition through to successful delivery and post-launch iteration.
• Make clear, well-communicated prioritisation decisions and bring stakeholders along with confidence.
• Identify and define new product opportunities including automation, self-serve capabilities, and AI-driven features.
• Contribute to the broader product culture at: raise the bar on documentation, process, and product thinking across the team.
• Engage with customers directly to validate ideas and gather meaningful feedback.

REQUIREMENTS:

• Minimum 5 years’ experience as a Product Manager, ideally in a SaaS, telecoms, or B2B environment.
• Strong track record of owning and delivering product roadmaps with measurable commercial impact.
• Experienced in both qualitative and quantitative product discovery. Comfortable going deep on customer problems and data.
• Commercially minded and understands how product decisions affect revenue, retention, and margin.
• Confident working in Agile environments and comfortable influencing without authority.
• Familiarity with product analytics tools (e.g., Mixpanel, Amplitude or equivalent).
• Experience with AI-enhanced product features or automation-first product thinking is a significant advantage.

ATTRIBUTES:

• Excellent strategic thinking paired with hands-on delivery capability.
• Outstanding written and verbal communication; can align stakeholders at all levels, including C-suite.

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ENVIRONMENT:

• HELP accelerate a pipeline of impactful product improvements, serving as the bridge between strategic product vision and day-to-day delivery as the next Product Owner sought by a rapidly growing UK-based Next-gen Telco/VoIP Provider.
• You’ll own the backlog, write clear and actionable user stories, and ensure the team always has the right work ready to build.
• You’ll be embedded in an Agile squad, responsible for sprint-level outcomes and maintaining a healthy flow of work from discovery to delivery.
• Applicants will need 3 years’ experience in a similar role with a strong command of Agile frameworks (Scrum, Kanban) and backlog management best practices and the proven ability to write high-quality user stories and acceptance criteria that reduce ambiguity and rework.
• You will also have to be proficient with tools such as Jira, Confluence and Linear.

DUTIES:

• Maintain a well-ordered backlog with a clear distinction between items ready for development and those still in discovery or refinement.
• Write clear, well-structured user stories, and requirements.
• Collaborate daily with Engineering and QA to ensure stories are understood, delivered correctly, and meet quality standards.
• Facilitate story workshops, backlog grooming sessions and cross-functional workshops.
• Act as the primary point of contact for the Development team on scope and requirements questions.
• Independently decompose roadmap initiatives into well-structured, delivery-ready backlog items, presenting these to the Head of Product for review and strategic alignment.
• Validate delivered features against acceptance criteria and business requirements before sign-off.
• Gather and synthesise input from stakeholders across Sales, Support, Operations, and Finance to inform backlog decisions.
• Identify and escalate blockers, dependencies, and risks to delivery.
• Monitor sprint velocity and help the team continuously improve delivery predictability.
• Contribute to improving documentation across product specs, internal tooling, and key business processes.

REQUIREMENTS:

• Minimum 3 years’ experience as a Product Owner or in a similar delivery-focused product role.
• Strong command of Agile frameworks (Scrum, Kanban) and backlog management best practices.
• Proven ability to write high-quality user stories and acceptance criteria that reduce ambiguity and rework.
• Experience working closely with Software Engineering teams in a fast-paced environment.
• Familiarity with product and project management tools (e.g., Jira, Confluence, Linear).
• Experience in SaaS, telecoms, or a subscription-based business is a plus.

ATTRIBUTES:

• Excellent communication and stakeholder management skills — comfortable working with both technical and non-technical audiences.
• Analytical and detail-oriented, with a strong sense of prioritisation.

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ENVIRONMENT:

• Our client is a leading platform in the shipping industry that addresses the critical issue of contract fulfilment for carriers, shippers, and NVOCCs. Its mission is to unite these stakeholders through shared digital infrastructure, enhancing performance while reducing manual workloads.
• The company is seeking a Back End Staff Software Engineer for a senior-level role focused on delivering high-quality, scalable, and secure software products and applications.
• This position directly impacts the company’s success by driving technical excellence, fostering collaboration, and ensuring on-time project delivery through the design of technical solutions and hands-on development of key product features.
• In this role, the individual is expected to demonstrate a strong sense of ownership, build trust within cross-functional teams, and embody the company’s core values through impactful technical contributions and leadership.

DUTIES:

Technical Leadership

• Architected, designed, and implemented complex systems ensuring scalability, reliability, and maintainability.
• Took ownership of technical deliverables from ideation through to production, including writing efficient, secure, and testable code.
• Ensured code quality by achieving 85%+ test coverage for new code and improving coverage for existing systems.

Delivery & Execution

• Led by example to deliver high-quality, on-time, and complete software solutions.
• Created clear technical designs and estimates, collaborating with engineering leadership on feature delivery planning.
• Identified, tracked, and resolved technical debt, vulnerabilities, and defects prior to release.
• Minimized critical defects through design-time impact analysis, test planning, and execution.
• Ensured observability through instrumentation and alerting to support continuous improvement.

Collaboration & Planning

• Partnered with product managers, engineering directors, and team leads to design, estimate, prioritise, and plan work.
• Defined clear acceptance criteria, solution designs, and testing standards for deliverables.
• Improved team efficiency through shared ownership of metrics and data-driven insights.

System Optimisation & Performance

• Optimised system performance and scalability by identifying bottlenecks and implementing improvements.
• Maintained focus on application health, uptime, and system observability.

Definition of Ready (DoR)

• Collaborated with product and engineering teams to ensure clear understanding of business requirements.
• Prepared designs and estimates ahead of sprint planning to support backlog prioritisation.
• Promoted adoption of Definition of Ready (DoR) to enhance delivery success and engineering excellence.

Stakeholder Engagement & Decision-Making

• Facilitated constructive discussions and debates on requirements, architecture, and acceptance criteria.
• Challenged stakeholders respectfully to ensure well-defined requirements and effective solution design.
• Advocated for rigorous testing, structured release strategies, and strong planning to ensure successful delivery.

REQUIREMENTS:

Tech Stack (Back End Focus)

Languages & Frameworks

• Main Tech Stack – Java (Spring Boot) + Microservices + AWS + Kubernetes + Kafka
• Java (primary) with deep experience in Spring Boot, Spring MVC, Spring Security, and Spring Data
• Hibernate / JPA for ORM, transaction management, and persistence patterns
• Python for backend services, automation, data processing, or supporting systems
• Strong experience designing and evolving RESTful and event-driven APIs
• Familiarity with JVM performance tuning, memory management, and concurrency

Architecture & Backend Systems

• Microservices and service-oriented architectures
• Event-driven systems using messaging platforms such as Kafka
• API versioning, backward compatibility, and contract-driven development
• Experience designing systems for scalability, fault tolerance, and high availability

Cloud & Infrastructure

• Strong experience with AWS (e.g., EC2, ECS, EKS, S3, RDS, Aurora)
• Containerization using Docker and orchestration with Kubernetes
• Infrastructure-aware application design (timeouts, retries, backpressure, resilience)

Data & Storage

• Relational databases such as PostgreSQL and Amazon Aurora
• Strong understanding of schema design, indexing strategies, query optimization, and transactions
• Experience with data migration strategies and backward-compatible schema evolution

CI/CD & Engineering Tooling

• CI/CD pipelines using GitHub Actions or similar tooling
• Experience with automated backend testing (unit, integration, contract, and end-to-end)
• Familiarity with JIRA-based agile workflows (epics, stories, delivery tracking)

Monitoring, Observability & Reliability

• Backend observability using tools such as DataDog, New Relic, and CloudWatch
• Experience instrumenting services with metrics, structured logging, and distributed tracing
• Ability to define and monitor SLIs/SLOs for backend systems

Security & Quality

• Secure coding practices for backend systems
• Experience with SAST/DAST tools such as SonarQube, AWS Inspector, Black Duck or similar
• Familiarity with authentication and authorization patterns (OAuth2, JWT, service-to-service auth)

Required Qualifications:

Experience:

• 10+ years of professional software engineering experience, with a minimum of 4 years in a senior or staff engineering role. Proven experience with designing and delivering purpose-built products and service-oriented applications at scale.

Technical Expertise:

• Strong knowledge of web applications, microservices, event-driven architectures, and cloud-native product development. Proficiency with automated testing, CI/CD pipelines, and DevOps practices.

Collaboration & Leadership:

• Excellent communication and collaboration skills. Proven ability to mentor junior engineers and influence technical decision-making across teams. Able to break high-level initiatives down into tasks for a team to consume.

Preferred Qualifications:

• Experience in building SaaS products, especially with a focus on high performing applications and services.
• Knowledge of security best practices (e.g., OWASP Top 10) and familiarity with modern authentication systems (e.g., OAuth, SAML).

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ENVIRONMENT:

• Our client, a development house with offices in Johannesburg, builds innovative agricultural technologies in partnership with a London-based Agri-software start-up focused on optimising the fresh produce value chain.
• They are looking for a Head of Account Management that is the key commercial leadership role responsible for the retention and expansion of their top-tier agricultural and logistics accounts.
• You will be expected to transition the function from reactive service to proactive, data-led strategic partnership, ensuring their platform becomes an indispensable part of their clients’ commercial infrastructure.

DUTIES:

• Commercial Leadership: Design and execute a high-level account management strategy that shifts the department from “service-oriented” to a “strategic growth partner” for their clients.
• Portfolio Retention & Expansion: Take full ownership of the retention of their largest grower and exporter accounts, identifying opportunities to deepen platform integration and drive Net Revenue Retention (NRR).
• Logistics & Supply Chain Integration: Act as the strategic bridge between their clients’ complex logistics needs and their product roadmap, ensuring they remain the “operating system” for their value chain.
• High-Stakes Stakeholder Management: Serve as the senior escalation point and strategic advisor for C-suite stakeholders within the farming, logistics, and agribusiness sectors; this includes traveling to client sites as required to maintain relationships and resolve critical issues.
• Data-Driven Advocacy: Translate complex usage data and supply chain metrics into “value stories” that demonstrate clear ROI to clients during quarterly business reviews.
• Operational Health & Growth Reporting: Provide formal monthly reporting to the business on the health and SLA values of all clients, proactively identifying and presenting cross-sell opportunities and churn risks to drive account expansion.
• Team Scaling & Mentorship: Lead, recruit, and mentor a high-performing AM team, fostering a culture of “grit and grace” while ensuring a centre of excellence for client relations.
• Market Intelligence: Provide continuous feedback to the Executive and Product teams on shifting industry trends, competitor moves, and emerging “fringe industry” pain points.

REQUIREMENTS

• Bachelor’s degree in business, Agriculture, Technology, or related fi eld (essential).
• Postgraduate qualification in Business, Strategic Management, or Customer Experience (advantageous).

Knowledge, Competencies and Skills

Knowledge:

• In-depth understanding of agricultural supply chains and Agri-value ecosystems.
• Familiarity with SaaS platforms, digital transformation in agriculture, and B2B customer lifecycle strategies.
• Understanding of data-driven technologies, ERP/CRM systems (HubSpot beneficial), and software implementation.

Competencies:

• Strategic thinking and problem-solving.
• High EQ and strong interpersonal skills.
• Commercial acumen with a focus on value creation.
• Leadership and people management skills.
• Client-first mindset with a proactive and solutions-oriented approach.
• Able to balance relationship nurturing with assertive negotiation and delivery.

Skills:

• Strong communication and stakeholder engagement skills.
• Ability to analyse client data and translate insights into action.
• Skilled in managing remote and cross-functional teams.
• High attention to detail and ability to juggle competing priorities.

Job Related Experience

• Senior Leadership: 5+ years of experience in Account Management, Client Success, or Commercial Relationship Management, with at least 3 years in a senior leadership role overseeing high-value B2B portfolios.
• Industry Vertical Expertise: A proven track record within AgTech, Logistics, Freight, or Fresh Produce Supply Chains. You must understand the “physics” of moving goods from farm to port to shelf.
• SaaS & Digital Transformation: Experience leading clients through the adoption of complex software or ERP/CRM systems, particularly in industries traditionally resistant to digital change.
• Commercial Negotiation: Demonstrated success in managing high-stakes contract renewals, price restructuring, and navigating SLAs with large-scale corporate agribusinesses.
• Bilingual Capability: Absolute fluency in English and Afrikaans is essential. You must be able to move seamlessly between a corporate boardroom in Sandton and a packhouse floor in the Western Cape or Limpopo.
• Strategic Hub Presence: Based in (or willing to relocate to) Johannesburg (preferrable) or Stellenbosch, with the ability to travel frequently to farming regions and their other offices.

ATTRIBUTES:

• The Head of Account Management must embrace a collaborative, entrepreneurial environment and be comfortable operating in a fast-paced, evolving space. You’ll work closely with internal and external stakeholders to drive meaningful impact and build long-term relationships grounded in trust and value.
• Someone to enhance the positive company culture to prospective and new clients with a high emphasis on morals, values and diversity.
• Preferably someone with a passion for/experience in the agriculture and /or logistics and technology industries.
• They need a ‘Solution-Seeker’ who is as comfortable in a boardroom as they are on a farm, someone who brings high-level strategy but remains ‘lekker’ to work with; no egos, just results.

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ENVIRONMENT:

• Our client is transforming the way global shipping contracts are created, executed, and fulfilled. As the leading digital contracting platform for the ocean freight industry, they enable shippers and carriers to improve performance, reduce friction, and increase trust, all powered by data.
• They are looking for a Senior Data Engineer to help them scale their data platform, support product innovation, and enable advanced AI, analytics, and compliance initiatives.
• As a Senior Data Engineer, you’ll design and build highly scalable data pipelines, architect foundational data systems, and support machine learning and GenAI capabilities.
• You’ll also contribute to the backend service layer, working with Java, Python and microservices to ensure seamless data integration between internal systems and their broader platform.

DUTIES:

Platform & Infrastructure Engineering

• Build and maintain robust data pipelines (batch and streaming) using Airflow, AWS Glue, Step Functions, Lambda, and more
• Develop microservices and data-centric APIs in Java, with clean modular architecture and secure data access patterns
• Deploy and monitor services in AWS with infrastructure-as-code tools like Terraform and Docker

Data Modelling, Observability & Lineage

• Design and implement reliable data models to support analytics, data products, and AI workloads
• Establish data lineage, quality monitoring, and testing frameworks using tools like Great Expectations, Marquez, or Monte Carlo
• Maintain metadata management and documentation for compliance and discoverability

Data Science & GenAI Enablement

• Collaborate with data scientists to provision training datasets, feature stores, and model pipelines
• Build orchestration and evaluation workflows to support LLM and GenAI development (e.g., RAG pipelines, embedding search, document intelligence)
• Integrate unstructured data (PDFs, documents, messages) into structured datasets for analytics and AI

Security & Compliance

• Implement best practices aligned with SOC 2, GDPR, and internal infosec standards
• Ensure secure access controls, audit logging, and encrypted storage for sensitive data
• Work with cybersecurity and infrastructure teams to ensure end-to-end data governance

Cross-functional Collaboration

• Partner with engineering, product, analytics, and operations teams to support cross-cutting data initiatives
• Collaborate closely with backend and DevOps engineers to align services, APIs, and deployment patterns.

REQUIREMENTS:

• 7+ years of experience in data engineering or backend software development
• Proficiency in Java and Python, with experience developing microservices and scalable APIs
• Strong expertise in SQL, data modelling, and building reliable ETL/ELT pipelines
• Deep familiarity with AWS services (Step Functions, Lambda, Glue, S3, Redshift)
• Hands-on experience with Airflow, dbt, or similar orchestration and transformation tools
• Knowledge of data lineage, quality frameworks, and monitoring systems
• Prior experience working alongside data scientists or ML engineers

It’s a plus if you have:

• Experience with AIOps or GenAI systems.
• Familiarity with real-time streaming (e.g., Kafka, Kinesis) and event-driven architectures.
• Exposure to data privacy regulations and SOC 2 compliance.
• Background in logistics, supply chain, or a data-rich SaaS environment is a plus.

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ENVIRONMENT:

• DESIGN, develop, and deploy Agentic AI systems and LLM-powered applications in production environments as the next Junior-Mid Agentic AI Engineer wanted by a provider of cutting-edge Tech Applications.
• You will build and optimize RAG (Retrieval-Augmented Generation) pipelines while working with the ML Engineering team on model evaluation, testing, and continuous improvement.
• Applicants will need 2-3 years of professional experience in AI/ML Engineering or a closely related role. At least one production-level Agentic project — you’ve built, deployed, and maintained an agent-based system that serves real users or real workloads. You will also require practical experience with RAG architecture & LLM application development.

DUTIES:

• Design, develop, and deploy agentic AI systems and LLM-powered applications in production environments.
• Build and optimize RAG (Retrieval-Augmented Generation) pipelines, including document ingestion, chunking strategies, embedding models, and retrieval mechanisms.
• Integrate and manage vector databases (e.g., Pinecone, Weaviate, Qdrant, Milvus, ChromaDB) for efficient similarity search and knowledge retrieval.
• Develop and maintain Backend services and APIs (primarily in Python) to serve AI models and agent workflows.
• Work with the ML Engineering team on model evaluation, testing, and continuous improvement.
• Contribute to the design of agentic architectures, tool-use patterns, and orchestration frameworks.
• Implement guardrails, monitoring, and observability for LLM-based systems in production.
• Collaborate on MLOps practices including model registry, experiment tracking, and CI/CD for ML pipelines.
• Stay current with the rapidly evolving LLM and agentic AI landscape, evaluating new tools, models, and techniques for adoption.

REQUIREMENTS:

• 2–3 Years of professional experience in AI/ML Engineering or a closely related role. At least one production-level Agentic project — you’ve built, deployed, and maintained an agent-based system that serves real users or real workloads.
• Solid foundation in general Machine Learning — supervised/unsupervised learning, model training, evaluation metrics, and data preprocessing.
• Hands-on experience with LLM application development — prompt engineering, fine-tuning, function/tool calling, and structured output generation.
• Working knowledge of the agentic stack — agent frameworks, tool integration, memory management, planning and reasoning patterns, and multi-step orchestration.
• Practical experience with RAG architecture — end-to-end pipeline design, embedding models, retrieval strategies, and re-ranking.
• Exposure to vector databases — setup, indexing, querying, and performance tuning.
• Strong Python skills — clean, well-structured, production-quality code. Comfortable with async programming, REST APIs, and standard data/ML libraries.

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ENVIRONMENT:

• A provider of cutting-edge Tech Applications seeks the coding talents of a Junior-Mid AI Backend Engineer to join its team where you will design, build and maintain Backend services and APIs that support ML model inference, training pipelines, and Agentic AI systems.
• The ideal candidate must have 1-3 years professional experience in Backend or Software Engineering with strong Python and at least one Backend framework – Flask, FastAPI, Django or similar.
• You will also need a solid understanding of RESTful API, SQL, PostgreSQL, MySQL, NoSQL, MongoDB, Redis, Elasticsearch, Docker, Kubernetes & Git.

DUTIES:

• Design, build, and maintain Backend services and APIs that support ML model inference, training pipelines, and Agentic AI systems.
• Develop and optimise data pipelines for ingestion, transformation, and storage of structured and unstructured data used by ML workflows.
• Build and integrate model serving infrastructure (e.g., NVIDIA Triton, TorchServe, or similar) into production systems.
• Contribute to the development of orchestration layers for agentic systems, including tool-use frameworks, retrieval-augmented generation (RAG) pipelines, and multi-step AI workflows.
• Work with ML Engineers and Data Scientists to productionise models — bridging the gap between research prototypes and production-grade systems.
• Implement monitoring, logging, and alerting ML Backend services to ensure reliability and observability.
• Contribute to MLOps practices including CI/CD for model deployment, model registry integration, and experiment tracking infrastructure.
• Write clean, well-tested, and documented code following Engineering best practices.

REQUIREMENTS:

• 1–3 Years of professional experience in Backend or Software Engineering.
• Strong proficiency in Python; experience with at least one Backend framework (Flask, FastAPI, Django, or similar).
• Solid understanding of RESTful API design and development.
• Strong SQL skills — comfortable writing complex queries, working with joins, subqueries, Window functions, CTEs, and aggregations across large datasets.
• Hands-on experience with relational databases (PostgreSQL, MySQL, or similar) including schema design, indexing strategies, query optimisation, and understanding of execution plans.
• Familiarity with NoSQL or caching databases (MongoDB, Redis, Elasticsearch, etc.) and an understanding of when to use them over relational stores.
• Familiarity with containerisation and orchestration (Docker, Kubernetes basics).
• Foundational understanding of ML concepts — you should be comfortable discussing what a model does, how inference works, and what training data looks like, even if you’re not building models yourself.
• Experience with version control (Git) and collaborative development workflows.
• Good problem-solving skills and the ability to work independently in a remote environment.

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ENVIRONMENT:

• A Machine Learning Engineer with a strong foundation in computer vision is sought by a provider of cutting-edge Tech Applications. Your core role will be to improve the quality and reliability of the deployed detection and classification models.
• This is a hands-on role focused on model refinement, error analysis, and data-driven performance improvements rather than building from scratch. The successful incumbent will require 2+ years of Python & Machine Learning experience including computer vision Deep Learning models.
• You also need to be familiar with model serving and inference pipelines (e.g., NVIDIA Triton Inference Server, ONNX, TensorRT).

DUTIES:

• Analyse and improve the performance of existing object detection and image classification models deployed in production.
• Systematically investigate missed detections and false alarms across diverse CCTV environments, identify failure patterns, and propose targeted fixes.
• Design and implement data augmentation strategies tailored to real-world CCTV challenges such as varying lighting, camera angles, resolution, weather conditions, and occlusion.
• Run controlled experiments to evaluate the impact of training strategies, hyperparameter changes, data balancing, and architectural tweaks on model performance.
• Contribute to the development and refinement of false positive filtering pipelines, including ensemble and verification-based approaches.
• Assist with data labelling workflows, quality checks, and dataset preparation for training and evaluation.
• Maintain clear records of experiments, results, and model performance metrics to support reproducibility and team knowledge sharing.
• Perform research into latest AI/ML techniques that bring business value.
• Work on ML Backend development for the production system and support infrastructure.

REQUIREMENTS:

• 2+ Years of experience with Python programming and general Machine Learning.
• Experience with computer vision Deep Learning models.
• Familiarity with model serving and inference pipelines (e.g., NVIDIA Triton Inference Server, ONNX, TensorRT).
• Exposure to MLOps tools such as Weights & Biases, MLflow, or similar for experiment tracking.
• Familiarity with annotation tools and labelling workflows (e.g., CVAT, Label Studio).

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ENVIRONMENT:

• LEAD and deliver the learning and development strategy that builds capability, supports growth and enables employees to perform at their best through impactful, practical and scalable learning solutions as the next Head of Learning sought by a fast-growing FinTech company.
• You will ensure learning programs are practical and lead to sustained behaviour change, lead organisation-wide training needs analysis while driving fast execution – pilot, test, learn and iterate rather than over designing solutions.
• The successful incumbent must possess a tertiary qualification in L&D, Instructional Design, HR, or a related field with 10+ years in L&D, with at least 5 in a senior leadership role, be familiar with LMS platforms and digital authoring tools and have proven experience leading and implementing L&D strategy across the full employee lifecycle in a fast-paced, multi-country environment.

DUTIES:

• Own and drive the L&D strategy.
• Ensure L&D is solving real problems, not just delivering programs.
• Co-create learning solutions with business.
• Ensure learning programs are practical and lead to sustained behaviour change through reinforcement, follow up and ownership.
• Set clear standards and frameworks while allowing for appropriate flexibility.
• Lead organisation-wide training needs analysis and converts capability gaps into practical, role-based learning.
• Lead, develop, and manage performance for the group wide L&D team.
• Drive fast execution – pilot, test, learn and iterate rather than over designing solutions.
• Embed learning solutions in daily work through coaching, on the job tools and real time support.
• Partner with Organisational Effectiveness to strengthen succession planning, leadership and management frameworks, and talent readiness programs.
• Work closely with HR Operations and in-country operations teams to ensure learning is effectively adopted across countries and continuously improved based on frontline feedback.
• Use learning data and simple metrics to measure ROI and effectiveness of learning programs.
• Use learning data to inform and improve existing programs.
• Manage L&D budgets, vendors, and learning technologies, ensuring value for money and practical application.
• Build a culture where learning is simple, useful, and energising, helping Unifi remain a place to thrive and perform.

REQUIREMENTS:

Qualifications –

• Tertiary qualification in L&D, Instructional Design, HR, or a related field.

Experience/Skills –

• 10+ Years in L&D, with at least 5 in a senior leadership role.
• Familiar with LMS platforms and digital authoring tools.
• Proven experience leading and implementing L&D strategy across the full employee lifecycle in a fast-paced, multi-country environment.
• Able to connect learning initiatives directly to business performance outcome and behavioural change.
• Strong communicator who can simplify complex ideas without losing meaning.
• Confident, engaging and comfortable influencing senior leadership.
• Equally at home in a boardroom presentation as on the ground in a branch.
• Resilient and resourceful, with a hands-on approach and no ego about the details.
• Willing and able to travel across Africa.

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ENVIRONMENT:

• A highly meticulous and forward-thinking Business Analyst is sought by a fast-growing FinTech company to fill a hands-on role supporting product development across all its domains.
• You’ll help bridge business needs and technical delivery—ensuring we build impactful, user-focused products across South Africa, Zambia, Uganda, and Kenya. You will also gain exposure to the full spectrum of microlending business—from credit and collections to client acquisition, onboarding, and system integrations.
• The ideal candidate will be someone who enjoys unpacking complex systems, translating business challenges into clear requirements, and supporting execution with solid documentation, analysis, and solution design.
• Applicants will require a Bachelor’s Degree in Business/Information Systems/Computer Science or similar field with 2-5 years’ experience in a similar role with a solid understanding of business process analysis and requirements discovery. You also need to be proficient SQL, Jira, Confluence, Miro & Google Sheets.

DUTIES:

• Collaborate with Product Owners to understand, generate, and document business requirements through workshops, interviews, and analysing relevant data.
• Assist in creating solution design documents, user stories, wireframes, and process flows to support software development.
• Analyse current state processes and contribute to designing future state solutions that enhance customer experience and operational efficiency.
• Define and maintain business rules and configuration parameters across various product areas and systems.
• Facilitate alignment between cross-functional teams—including development, credit, data, and operations—to ensure shared understanding of scope and objectives.
• Support testing and validation by preparing test cases and verifying functionality against business requirements.
• Contribute to backlog grooming and sprint planning, ensuring requirements are clearly defined and development ready.
• Maintain structured documentation and internal knowledge bases (e.g., Confluence, Google Sites) to support team alignment and institutional knowledge.

REQUIREMENTS:

Qualifications –

• Bachelor’s Degree in Business, Information Systems, Computer Science, Engineering, or a related field.

Experience/Skills –

• 2–5 Years of experience in Business Analysis, Product Support, or Functional Consulting – ideally within the Financial Services or Technology sectors.
• Solid understanding of business process analysis, requirements discovery, and documentation best practices.
• Familiarity with Agile methodologies and experience working in cross-functional teams.
• Proficient in SQL for data extraction, analysis, and validation to support business and technical solutions.
• Skilled in tools such as Jira, Confluence, Miro, Google Sheets, or equivalent platforms.
• Experience in the African financial services landscape is a plus.

ATTRIBUTES:

• Passionate about working in a fast-paced, mission-driven environment focused on financial inclusion.
• Strong communication and stakeholder engagement skills, with the ability to simplify complex information.
• Highly detail-oriented, self-motivated, and methodical in approach to problem-solving.

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ENVIRONMENT:

• Are you ready for a fast-paced career in luxury retail? A renowned, internationally acclaimed jewellery brand is seeking a Senior Digital Marketing Manager whose core role will be to develop and execute a comprehensive 360-degree marketing strategy that elevates the brand both locally and abroad.
• This role demands a seasoned professional with a deep understanding of Digital Marketing, eCommerce, and luxury retail. The ideal candidate will have a proven track record in scaling brands internationally, leveraging automation, and driving customer engagement through CRM.
• The successful incumbent will require a Bachelor’s Degree in Marketing, Business, or a related field – an MBA or Advanced Degree will prove beneficial. You will also need 10+ years of experience in marketing, with a focus on Digital Marketing, eCommerce, and luxury brands with a proven track record in leading and scaling marketing efforts on an international level & have a strong understanding of CRM systems, marketing automation, and data analytics.

DUTIES:

Strategic Marketing Leadership –

• Develop and implement a global marketing strategy that aligns with the brand vision and business objectives.
• Lead and manage the Marketing team, fostering a culture of innovation, collaboration, and accountability.
• Drive 360-degree marketing campaigns encompassing digital, retail, eCommerce, and CRM channels.

Brand Development and Positioning –

• Elevate brand identity across all touchpoints, ensuring consistency and alignment with our luxury positioning.
• Oversee the creation and execution of compelling marketing content that resonates with our target audiences.

Digital and eCommerce Marketing –

• Lead the Digital Marketing strategy, including SEO, SEM, social media, email, and content marketing, to drive online sales and brand awareness.
• Optimize the e-commerce platform for user experience, conversion rate, and customer retention.

Global Expansion –

• Develop and execute market entry strategies for new regions, identifying brand growth and expansion opportunities.
• Leverage data-driven insights to inform marketing decisions and track the effectiveness of campaigns.

CRM and Customer Engagement –

• Implement and manage CRM initiatives to enhance customer loyalty, retention, and lifetime value.
• Utilize marketing automation tools to personalize customer experiences and drive engagement across all channels.

Performance Analytics and Reporting –

• Establish KPIs and performance metrics to evaluate the success of marketing initiatives.
• Provide regular reports to senior management on marketing performance, insights, and areas for improvement.

REQUIREMENTS:

Qualifications –

• Bachelor’s Degree in Marketing, Business, or a related field. MBA or Advanced Degree is a plus.

Experience/Skills –

• 10+ Years of experience in marketing, with a focus on Digital Marketing, eCommerce, and luxury brands.
• Proven track record in leading and scaling marketing efforts on an international level.
• Strong understanding of CRM systems, marketing automation, and data analytics.
• Excellent leadership, communication, and project management skills.
• Ability to thrive in a fast-paced, dynamic environment.

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ENVIRONMENT:

• Are you ready for a fast-paced career in luxury retail? A renowned, internationally acclaimed jewellery brand is seeking a CRM Marketing Specialist with a customer-centric way of thinking.
• They are seeking someone who is proactive, enthusiastic, a lateral thinker and can stay abreast of changes in the online marketing field. Working with a multi-faced team, you will help find ways to segment the B2B and B2C database and create, implement and evaluate the CRM strategy.
• You will require a Bachelor’s Degree in Marketing with 5+ years working in an email/CRM Marketing role including experience in an eCommerce environment, have knowledge around metrics, A/B Testing, and ROI Analysis & proficiency with CRM Tools and marketing automation software like Active Campaign, Mailchimp, and Braze or similar.

DUTIES:

• Work with the Sales, Merchandising and Marketing team to find ways to segment the B2B and B2C database.
• Create, implement and evaluate the CRM strategy.
• Evaluate and report on the various communication channels’ effectiveness.
• Manage communication platforms.
• Improve the online conversion rate of customers taking action (purchasing, enquiring and subscribing).
• Develop and implement communication strategies.
• Create automated journeys.
• Report back on performance of communication.
• Optimize based on the performance of the different channels.

REQUIREMENTS:

Qualifications –

• Bachelor’s Degree in a Marketing.

Experience/Skills –

• 5+ Years working in an email/CRM Marketing role.
• Experience in an eCommerce environment.
• Data and results-driven with exceptional detail and knowledge around metrics, A/B Testing, and ROI Analysis.
• Experience with CRM, marketing automation, Email Service Providers, and web analytics platforms.
• Understanding of email marketing best practices.
• Experience in developing and implementing automated email campaigns.
• Excellent written communication and copywriting skills – Tech savvy with a deep understanding of sophisticated CRM Tools and marketing automation software (like Active Campaign, Mailchimp, and Braze or similar).
• A strong working knowledge of Google Sheets and/or Microsoft Excel.

Advantageous –

• Experience in luxury brands.
• Basic HTML and CSS knowledge.

ATTRIBUTES:

• Champion of customer-centric marketing; passion in leveraging data to achieve business outcomes.
• Ability to work in a high-energy, fast-paced environment.
• Solutions-oriented with a proactive and can-do attitude.
• Ability to perform under pressure.
• Positive attitude, solid people skills and a team player approach.
• A passion for constant learning and improvement.
• Proactive, with strong initiative.

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ENVIRONMENT:

• An innovative leader in cross-border financial services, based in Hermanus, is seeking a Copywriter to join their team. The Copywriter is a specialist role suited to a mature, self-sufficient individual who can work independently.
• This role requires engagement with a predominantly 40+ client base, demanding a communication style that resonates with a more mature audience. As part of a small team, the successful candidate will be hands-on, adaptable, and proactive, contributing across a variety of responsibilities and identifying where support is needed.

DUTIES:

• Develop high-quality, engaging copy tailored to a predominantly mature (40+) audience
• Write, edit, and proofread content across various platforms and communication channels
• Adapt tone and messaging to suit different audiences, including Afrikaans-speaking clients where applicable
• Collaborate with team members to support broader business objectives
• Take initiative in identifying content needs and areas requiring support
• Contribute to multiple aspects of the business as required in a small team environment
• Ensure consistency in brand voice and messaging across all content
• Manage own workload effectively and meet deadlines with minimal supervision

REQUIREMENTS:

• Proven experience as a Copywriter or in a similar content creation role
• Ability to work independently with minimal supervision
• Strong writing, editing, and proofreading skills
• Experience writing for a mature audience (40+) is advantageous
• Fluency in English (written and verbal)
• Afrikaans language proficiency is advantageous
• Ability to adapt to a flexible and evolving work environment
• Strong organisational and time management skills

ATTRIBUTES:

• Mature, self-sufficient, and dependable
• Hands-on and proactive approach
• Adaptable and willing to take on varied responsibilities
• Strong attention to detail
• Excellent communication and interpersonal skills
• Ability to engage effectively with a mature client base
• Team-oriented while remaining independently driven
• Committed to delivering high-quality work