Product Owner (CPT Hybrid) at Datafin Recruitment

ENVIRONMENT:

• HELP accelerate a pipeline of impactful product improvements, serving as the bridge between strategic product vision and day-to-day delivery as the next Product Owner sought by a rapidly growing UK-based Next-gen Telco/VoIP Provider.
• You’ll own the backlog, write clear and actionable user stories, and ensure the team always has the right work ready to build.
• You’ll be embedded in an Agile squad, responsible for sprint-level outcomes and maintaining a healthy flow of work from discovery to delivery.
• Applicants will need 3 years’ experience in a similar role with a strong command of Agile frameworks (Scrum, Kanban) and backlog management best practices and the proven ability to write high-quality user stories and acceptance criteria that reduce ambiguity and rework.
• You will also have to be proficient with tools such as Jira, Confluence and Linear.

DUTIES:

• Maintain a well-ordered backlog with a clear distinction between items ready for development and those still in discovery or refinement.
• Write clear, well-structured user stories, and requirements.
• Collaborate daily with Engineering and QA to ensure stories are understood, delivered correctly, and meet quality standards.
• Facilitate story workshops, backlog grooming sessions and cross-functional workshops.
• Act as the primary point of contact for the Development team on scope and requirements questions.
• Independently decompose roadmap initiatives into well-structured, delivery-ready backlog items, presenting these to the Head of Product for review and strategic alignment.
• Validate delivered features against acceptance criteria and business requirements before sign-off.
• Gather and synthesise input from stakeholders across Sales, Support, Operations, and Finance to inform backlog decisions.
• Identify and escalate blockers, dependencies, and risks to delivery.
• Monitor sprint velocity and help the team continuously improve delivery predictability.
• Contribute to improving documentation across product specs, internal tooling, and key business processes.

REQUIREMENTS:

• Minimum 3 years’ experience as a Product Owner or in a similar delivery-focused product role.
• Strong command of Agile frameworks (Scrum, Kanban) and backlog management best practices.
• Proven ability to write high-quality user stories and acceptance criteria that reduce ambiguity and rework.
• Experience working closely with Software Engineering teams in a fast-paced environment.
• Familiarity with product and project management tools (e.g., Jira, Confluence, Linear).
• Experience in SaaS, telecoms, or a subscription-based business is a plus.

ATTRIBUTES:

• Excellent communication and stakeholder management skills — comfortable working with both technical and non-technical audiences.
• Analytical and detail-oriented, with a strong sense of prioritisation.