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  • Posted: Dec 21, 2023
    Deadline: Not specified
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  • Genpact (NYSE: G) is a global professional services firm that makes business transformation real. We drive digital-led innovation and digitally-enabled intelligent operations for our clients, guided by our experience running thousands of processes primarily for Global Fortune 500 companies. We think with design, dream in digital, and solve problems with data...
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    Order to Cash – Process Associate - English

    Responsibilities

    • In this role, you'll manage all the activities related to Order to Cash domain:
    • Proactively contact customers for timely collection or resolution of aged receivables, by regularly collecting & analyzing customer data 
    • Responsible for all cash application activities and ensuring all Log updated
    • Resolve customer inquiries promptly & accurately, by understanding customer market & needs
    • Timely review and assessment of appropriate credit lines for new and existing customers with the Risk Team by analyzing customer financials
    • Daily / Weekly and monthly reporting of all files (Age Analysis, daily Contact outcome, Cash Application tally etc. and individual Productivity numbers), ensuring accuracy and timeliness
    • Coordinate Payment Plan proposals, pre-bankruptcy and post non-payment proposals with the Legal team and the Member. Communicate regularly with the respective teams to solve queries
    • Driving process improvement initiatives may require participation and contribution to special projects 
    • Accomplish all responsibilities in line with client compliance and integrity requirements
    • Maintain and adhere to Standard Operating Procedures (SOP) as agreed with the client and periodically review SOPs for updates and changes 
    • Meeting individual SLAs

    Qualifications we seek in you!

    Minimum qualifications

    • Graduate preferably Business Commerce
    • Relevant work experience in Order to Cash
    • Fluent in English
    • Preferred qualifications
    • AR domain understanding (not required for fresher)
    • Good communication skills (verbal for Collections and written for rest), good interpersonal abilities
    • Exposure to ERP’s (SAP/Oracle) on AR module
    • Knowledge of MS office (excel, word)

    go to method of application »

    Order to Cash – Senior Process Associate - English – On Site Johannesburg-CPG047038

    Responsibilities

    • In this role, you'll manage all the activities related to Order to Cash domain:
    • Proactively contact customers for timely collection or resolution of aged receivables, by regularly collecting & analyzing customer data 
    • Resolve customer inquiries promptly & accurately, by understanding customer market & needs
    • Timely review and assessment of appropriate credit lines for new and existing customers with the Risk Team by analyzing customer financials
    • Daily / Weekly and monthly reporting of all files (Age Analysis, daily Contact outcome, Cash Application tally etc. and individual Productivity numbers), ensuring accuracy and timeliness
    • Coordinate Payment Plan proposals, pre-bankruptcy and post non-payment proposals with the Legal team and the Member. Communicate regularly with the respective teams to solve queries
    • Driving process improvement initiatives may require participation and contribution to special projects 
    • Accomplish all responsibilities in line with client compliance and integrity requirements
    • Maintain and adhere to Standard Operating Procedures (SOP) as agreed with the client and periodically review SOPs for updates and changes 
    • Meeting individual SLAs

    Qualifications we seek in you!

    Minimum qualifications

    • Graduate preferably Business Commerce
    • Relevant work experience in Order to Cash

    Preferred qualifications

    • AR domain understanding (not required for fresher)
    • Good communication skills (verbal for Collections and written for rest), good interpersonal abilities
    • Exposure to ERP’s (SAP/Oracle) on AR module
    • Knowledge of MS office (excel, word)

    go to method of application »

    Accounts Payable – Management Trainee - English – on site Johannesburg -CPG047037

    Responsibilities

    • Contribute to the implementation of Business and Finance strategy within the South Africa and Africa businesses 
    • Drive the implementation and maintenance of a suitable level of financial control in the finance operations environment for South Africa and Africa businesses 
    • Ensure the delivery of an effective Management reporting process providing timely, accurate and appropriate business financial information 
    • Verify the accuracy of, and sign off statutory and tax packs for all entities within South Africa and within Africa and ensure all outstanding queries are suitably resolved 
    • Motivation and leadership of the overall team of total of 30 staff and Leading a direct reporting team of 3 
    • Coaching and mentoring and Succession planning 

    Qualifications 

    Minimum qualifications 

    • Proficiency in English
    • Qualified CA (SA) or qualified CIMA qualification 
    • Relevant work experience in roles within finance Previous experience in leading a team of a similar size 
    • Make good judgements 
    •  Promote a customer / employee focused environment 
    • Optimise execution & results 

    Preferred qualifications

    •  Advocate planning and continuous improvement 
    • Encourage dedication and Promote ethics and compliance 
    •  Demonstrate flexibility 

    Method of Application

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