Vacancies at Maersk Line

Position Summary

• We are seeking a dynamic and strategic individual for the role of Integrated Sales Representative to contribute our sales and business development efforts for our cold chain Vertical in South Africa & Islands.
• This role will be responsible for driving metric based customer-centric solutions across ocean, landside logistics, warehousing, and distribution for temperature-controlled cargo, ensuring Maersk is the partner of choice for cold chain logistics. This individual contributor will report to the Head of Integrated Sales - Cold Chain.

Key Responsibilities

Client Strategy and planning.

• Manage and develop the relationship with the contractual customer in line with Maersk/global strategy.
• Develop the value proposition to match the customers needs both locally and by engaging the network.
• Work closely with local product organization to grow and deliver revenue growth supporting the local product P&L.
• Develop business plan for increasing overall supply chain Share of Wallet and position Logistic & Services products.
• Grow presence across products through new opportunities and with the customers extended supply chain Responsible for Customer Satisfaction.
• Support the overall customer experience and increasing customer satisfaction Deliver client profitability as per budget.
• Ensure successful business onboarding and contract compliance Customer Relationship.
• Position Maersk towards the local influencers of the global tender success and towards local decision makers on country relevant products.

Experience and Skills required:

• Logistics expertise
• Supply chain expertise
• Stakeholder management, (influencing skills)
• High-level product understanding including how it solves different customer pains.
• Deep knowledge of the South African and regional cold chain market.
• Experience of working on related tools and applications.
• Excellent communication, and stakeholder management skills.
• Ability to work in a matrix organization and influence across geographies.

What We Offer

• A unique opportunity to be part of a world-class integrated logistics company driving transformation in global supply chains.
• The chance to lead Maersk’s cold chain growth in a high-potential market.
• A collaborative, diverse, and international work environment.
• Opportunities for career growth, professional development, and global exposure.

go to method of application »

Position Summary

• We are seeking a dynamic and strategic Head of Integrated Sales – Cold Chain to lead our sales and business development efforts for our cold chain Vertical in South Africa & Islands.
• This leadership role will be responsible for driving customer-centric solutions across ocean, landside logistics, warehousing, and distribution for temperature-controlled cargo, ensuring Maersk is the partner of choice for cold chain logistics. The role reports to Area Sales Director - South Africa Area with around 10 direct reports.

Key Responsibilities

Commercial Leadership:

• Develop and execute the sales strategy for Maersk’s cold chain solutions in South Africa.
• Drive revenue growth and market share by building strong partnerships with customers in agriculture, seafood & other perishable sectors.

People Leadership:

• Build, coach, and lead a high-performing cold chain sales team.
• Foster a culture of collaboration, customer focus, and continuous improvement.

Customer Engagement:

• Act as a trusted advisor to customers, identifying their supply chain challenges and delivering integrated, end-to-end cold chain solutions.
• Lead high-level negotiations and sponsor strategic customer accounts.

Collaboration & Integration:

• Partner with regional and global product, operations, and procurement teams to deliver consistent value to customers.
• Ensure seamless integration of ocean, warehousing, trucking, and customs solutions for temperature-sensitive cargo.

Market Development:

• Analyze market trends and customer demands to identify opportunities and risks.
• Drive the growth of the cold chain vertical, leveraging our strategic Cold Storage Hubs for perishables as well as Chilled & Frozen cargo.

Qualifications & Experience

• Commercial leadership experience in logistics, supply chain, or cold chain solutions.
• Strong understanding of containerized shipping & integrated logistics with a focus on perishable and temperature-controlled supply chains.
• Establishing & developing high performance team.
• Proven track record of sales growth, account management, and building long-term customer relationships.
• Deep knowledge of the South African and regional cold chain market.
• Experience of working on related tools and applications.
• Excellent leadership, communication, and stakeholder management skills.
• Ability to work in a matrix organization and influence across geographies.

go to method of application »

Key Responsibilities:

• Determine correct and compliant HS code classifications for all customs declarations.
• Quality check all types of customs declarations processed through the CHB execution department.
• Ensure compliance with regulatory requirements set out by relevant authorities.
• Check and process import and export documents, including bills of entry, permission letters, and ad-hoc procedures.
• Advise on trade agreements, customs tariff classifications, and customs valuations.
• Undertake functions with various external parties, including S.A.B.S., NCRS, and SAPS.
• Highlight opportunities for process automation and improvement.
• Ensure quality standards are met and processes are adequately documented.
• Maintain accurate records and update staff and clients on new developments and notices.

Who We Are Looking For

Someone with:

• Grade 12 (Matric) with Logistics/Freight Forwarding & Clearing Certificate.
• SDS Clearing Part II certificate (Advanced clearing) or equivalent.
• 3–5 years’ experience in a quality assurance role.
• Proficiency in Excel, OneNote, Microsoft Teams, Outlook
• Fluent in English. Experience in Cargo Wise is a benefit.

​​​​​​​Critical Skills:

• Honesty and integrity
• Strong communication skills
• Team player with a positive attitude
• Exceptional attention to detail
• Passion for the industry
• Ability to work under pressure

go to method of application »

KEY RESPONSIBILITIES:

• Manage the end-to-end shipment process for small/mid-sized customers (Essential Services Customers) in compliance with all company procedures.
• Ensure timely and effective resolution of customer issues by engaging relevant internal stakeholders.
• Handle a customer portfolio and perform financial situation follow-up, as well as overall business customer business knowledge.
• Execute all assigned tasks efficiently and with a responsibility and open mindset for changes and adjustments.
• Respond promptly to daily emails and calls (external/internal) and provide excellent customer service.
• Coordinate ocean shipments and logistics while processing all needed work.
• Build strong relationships with all stakeholders, including offshore GSC teams, to deliver a positive customer experience and ensure a smooth execution of the end-to-end shipment life cycle.
• Work closely with customers and internal teams to ensure a smooth execution of the end-to-end shipment life cycle.
• Demonstrate problem-solving and critical thinking skills, as well as excellent interpersonal and communication skills.
• Energetic, well-organized, self-initiated, and good coordination skills are a must.

WHO WE ARE LOOKING FOR:

Someone with:·   

• 3 to 5 years’ relevant experience in shipping, clearing, freight forwarding or logistics
• Strong knowledge of supply chain operations and customer service excellence
• Proven stakeholder management and communication capabilities
• Analytical, organized, and digitally savvy
• Able to operate under pressure and manage competing priorities
• Execution-oriented with a cost-conscious mindset