Vacancies at OUTsurance

Job Description

As the OUTsurance Non-Motor Claims Assessor you will be responsible for assessing, validating and finalising Non-Motor Claims

Responsibilities:

• Validate all incidents and claims
• Meeting with clients, witnesses, SAPS officials, etc.
• Finalise all reports and administration (reports, scanning,photographs etc.)
• Liaise with service providers
• Make the decision, all administration and telephonic queries arising around that.
• Handling and resolving all queries and problems from service provider and clients.

Conduct all the above to the required performance and quality standards that are in place.

Qualifications

Minimum requirements:

• Matric
• Valid Driver’s licence
• FAIS Accreditation or a FAIS recognized qualification will be highly beneficial.

Minimum experience required:

• 2 years pf Investigation/Assessing experience in a short-term insurance industry is essential

Additional Information

Skills and Competencies:

• Excellent interpersonal and communication skills (verbal and written)
• Computer literacy is essential
• Investigative know-how is essential
• Conflict handling
• Self-disciplined and self-motivated (must be able to work independently)
• Problem solving/initiative
• Negotiating
• Stress tolerance
• Tenacity and resilience
• Be an analytical thinker with a investigative instinct
• Customer service oriented
• Deadline and results oriented
• Attention to detail
• Takes ownership and responsibility
• Adaptability
• An ideal candidate will be able to align their personal work values to the OUTsurance values of Awesome Service, Passionate, Honest, Human, Dynamic and Recognition.
• Enthusiastic in dealing with people in a stressful, deadline orientated environment is essential.
• Must be willing to travel locally when required and have valid driver’s license.

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What will you do?

Sales and Client Service is where the action is! You will…

• Sell the benefits of our products – no cold calling!
• Listen to customer needs and identify opportunities
• Deliver awesome service

What will you get in return?

• Basic Salary + incentives!
• One month fully paid induction training + ongoing training opportunities
• Casual dress work environment
• Career progression – our philosophy is to Promote from within

At YOUI our shifts are 5.5 hours long and rotate between the hours of 06h00 - 15h00 and you will be required to work every 2nd Saturday morning. If you feel you are suited for this position and willing to work these hours - then click apply now!

Qualifications

• Minimum Matric Certificate
• Minimum 6 month sales experience
• International Call centre experience will be advantageous