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  • Posted: May 25, 2026
    Deadline: Jun 5, 2026
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  • What we do

    The Department of Home Affairs offers a multitude of services to the citizens of South Africa, as well as foreigners who wish to visit, work or stay in South Africa. The Departments core functions are:

    Civic Service:

    •  Maintaining the National Population Register (NPR)
    • Managing the birth, mar...
      Read more about this company

       

      Local Office Manager - Witbank

      REQUIREMENTS :

      • An undergraduate qualification in Public Management, Public Administration, Operations, Business Management, Management, Administration, Law or Social Science within these specified fields of study at NQF level 6 as recognized by SAQA.
      • 3 Years’ experience at a Junior Management / Assistant Director level in Operations in a client or customer services environment. Experience in Civic or Immigration Operations will be an added advantage.

      DUTIES : The successful candidate will be responsible for, amongst others, the following specific tasks:

      • Manage the overall operations and performance of the Office against agreed service delivery standards. Provide advice and guidance on operations of the Department at a Local Office level. Manage the provision of safe and secure enabling documents as it relates to citizenship, births, marriages, death, travel documents and passports. Ensure delivery against the mandates derived from the Government’s Programme of Action (POA). Ensure effective management and oversight of the Local Office’s Immigration Inspectorate activities.
      • Foster effective partnerships with all stakeholders and represent the Office at various forums. Ensure the effective implementation of strategic objectives and innovation (digital transformation and case management solutions) in the Local Office. Coordinate and monitor delivery of the Local Office’s operational plan against agreed timeframes and objectives. Implement governance processes, frameworks, policies, procedures and manage risks. Ensure effective and efficient management of human, physical and financial resources within the Local Office. Coach and guide staff on compliance with all regulatory requirements. 

      go to method of application »

      Local Office Manager - Paarl

      REQUIREMENTS :

      • An undergraduate qualification in Public Management, Public Administration, Operations, Business Management, Management, Administration, Law or Social Science within these specified fields of study at NQF level 6 as recognized by SAQA.
      • 3 Years’ experience at a Junior Management / Assistant Director level in Operations in a client or customer services environment. Experience in Civic or Immigration Operations will be an added advantage.

      DUTIES : The successful candidate will be responsible for, amongst others, the following specific tasks:

      • Manage the overall operations and performance of the Office against agreed service delivery standards. Provide advice and guidance on operations of the Department at a Local Office level. Manage the provision of safe and secure enabling documents as it relates to citizenship, births, marriages, death, travel documents and passports. Ensure delivery against the mandates derived from the Government’s Programme of Action (POA). Ensure effective management and oversight of the Local Office’s Immigration Inspectorate activities.
      • Foster effective partnerships with all stakeholders and represent the Office at various forums. Ensure the effective implementation of strategic objectives and innovation (digital transformation and case management solutions) in the Local Office. Coordinate and monitor delivery of the Local Office’s operational plan against agreed timeframes and objectives. Implement governance processes, frameworks, policies, procedures and manage risks. Ensure effective and efficient management of human, physical and financial resources within the Local Office. Coach and guide staff on compliance with all regulatory requirements. 

      go to method of application »

      Civic Services Officer - Belfast

      REQUIREMENTS :

      • An undergraduate qualification in Public Management, Public Administration, Operations, Business Management, Management, Administration, Law or Social Science within these specified fields at NQF level 6 recognized by SAQA.
      • 1 Year experience in Operations, client or customer services environment. Knowledge of front office operations. Extensive knowledge of various filing systems. Knowledge of fingerprint verification. Knowledge and Understanding of Civic Services Regulatory Framework. Knowledge of the Public Service Regulatory Framework. Knowledge of Supply Chain Management process and procedures. A valid Driver's License.

      DUTIES : The successful candidate will be responsible for, amongst others, the following specific tasks:

      • Supervise the effective daily operations of civic services of offices. Ensure effective service delivery and assist staff where service standard are not met. Produce quality reports regarding turnaround times (documents processed and error rates). Implement quality assurance measures to ensure quality of service delivery. Ensure safekeeping of records/documentation according to DHA requirements.
      • Allocate work to staff members and monitor their progress against daily targets or goals. Perform end of day duties to ensure effective reporting, identification of issues and capturing of performance statistics. Identify challenges in operations (capacity, training, bottlenecks) and make suggestions to Superiors. Identify trends and take corrective action. Perform overriding functions on system. Ensure full implementation of all relevant SOP’s. Implement incidental matters ensure that the identity of illegal foreigner who are arrested, detained or convicted. Supervise the application of ID smart cards, BMD Registration of Birth, Marriages and Deaths, Late Registration, Rectification and Amendment of particulars and issuing of Travel and Citizenship documents. Ensure effective and efficient management of human, physical and financial resources within the Unit. 

      go to method of application »

      Civic Services Officer - Empangeni

      REQUIREMENTS :

      • An undergraduate qualification in Public Management, Public Administration, Operations, Business Management, Management, Administration, Law or Social Science within these specified fields at NQF level 6 recognized by SAQA.
      • 1 Year experience in Operations, client or customer services environment. Knowledge of front office operations. Extensive knowledge of various filing systems. Knowledge of fingerprint verification. Knowledge and Understanding of Civic Services Regulatory Framework. Knowledge of the Public Service Regulatory Framework. Knowledge of Supply Chain Management process and procedures. A valid Driver's License.

      DUTIES : The successful candidate will be responsible for, amongst others, the following specific tasks:

      • Supervise the effective daily operations of civic services of offices. Ensure effective service delivery and assist staff where service standard are not met. Produce quality reports regarding turnaround times (documents processed and error rates). Implement quality assurance measures to ensure quality of service delivery. Ensure safekeeping of records/documentation according to DHA requirements.
      • Allocate work to staff members and monitor their progress against daily targets or goals. Perform end of day duties to ensure effective reporting, identification of issues and capturing of performance statistics. Identify challenges in operations (capacity, training, bottlenecks) and make suggestions to Superiors. Identify trends and take corrective action. Perform overriding functions on system. Ensure full implementation of all relevant SOP’s. Implement incidental matters ensure that the identity of illegal foreigner who are arrested, detained or convicted. Supervise the application of ID smart cards, BMD Registration of Birth, Marriages and Deaths, Late Registration, Rectification and Amendment of particulars and issuing of Travel and Citizenship documents. Ensure effective and efficient management of human, physical and financial resources within the Unit. 

      go to method of application »

      Civic Services Officer - Randfontein

      REQUIREMENTS :

      • An undergraduate qualification in Public Management, Public Administration, Operations, Business Management, Management, Administration, Law or Social Science within these specified fields at NQF level 6 recognized by SAQA.
      • 1 Year experience in Operations, client or customer services environment. Knowledge of front office operations. Extensive knowledge of various filing systems. Knowledge of fingerprint verification. Knowledge and Understanding of Civic Services Regulatory Framework. Knowledge of the Public Service Regulatory Framework. Knowledge of Supply Chain Management process and procedures. A valid Driver's License.

      DUTIES : The successful candidate will be responsible for, amongst others, the following specific tasks:

      • Supervise the effective daily operations of civic services of offices. Ensure effective service delivery and assist staff where service standard are not met. Produce quality reports regarding turnaround times (documents processed and error rates). Implement quality assurance measures to ensure quality of service delivery. Ensure safekeeping of records/documentation according to DHA requirements.
      • Allocate work to staff members and monitor their progress against daily targets or goals. Perform end of day duties to ensure effective reporting, identification of issues and capturing of performance statistics. Identify challenges in operations (capacity, training, bottlenecks) and make suggestions to Superiors. Identify trends and take corrective action. Perform overriding functions on system. Ensure full implementation of all relevant SOP’s. Implement incidental matters ensure that the identity of illegal foreigner who are arrested, detained or convicted. Supervise the application of ID smart cards, BMD Registration of Birth, Marriages and Deaths, Late Registration, Rectification and Amendment of particulars and issuing of Travel and Citizenship documents. Ensure effective and efficient management of human, physical and financial resources within the Unit. 

      go to method of application »

      Civic Services Officer - Phalaborwa

      REQUIREMENTS :

      • An undergraduate qualification in Public Management, Public Administration, Operations, Business Management, Management, Administration, Law or Social Science within these specified fields at NQF level 6 recognized by SAQA.
      • 1 Year experience in Operations, client or customer services environment. Knowledge of front office operations. Extensive knowledge of various filing systems. Knowledge of fingerprint verification. Knowledge and Understanding of Civic Services Regulatory Framework. Knowledge of the Public Service Regulatory Framework. Knowledge of Supply Chain Management process and procedures. A valid Driver's License.

      DUTIES : The successful candidate will be responsible for, amongst others, the following specific tasks:

      • Supervise the effective daily operations of civic services of offices. Ensure effective service delivery and assist staff where service standard are not met. Produce quality reports regarding turnaround times (documents processed and error rates). Implement quality assurance measures to ensure quality of service delivery. Ensure safekeeping of records/documentation according to DHA requirements.
      • Allocate work to staff members and monitor their progress against daily targets or goals. Perform end of day duties to ensure effective reporting, identification of issues and capturing of performance statistics. Identify challenges in operations (capacity, training, bottlenecks) and make suggestions to Superiors. Identify trends and take corrective action. Perform overriding functions on system. Ensure full implementation of all relevant SOP’s. Implement incidental matters ensure that the identity of illegal foreigner who are arrested, detained or convicted. Supervise the application of ID smart cards, BMD Registration of Birth, Marriages and Deaths, Late Registration, Rectification and Amendment of particulars and issuing of Travel and Citizenship documents. Ensure effective and efficient management of human, physical and financial resources within the Unit. 

      go to method of application »

      Civic Services Officer - Phuthatditjhaba

      REQUIREMENTS :

      • An undergraduate qualification in Public Management, Public Administration, Operations, Business Management, Management, Administration, Law or Social Science within these specified fields at NQF level 6 recognized by SAQA.
      • 1 Year experience in Operations, client or customer services environment. Knowledge of front office operations. Extensive knowledge of various filing systems. Knowledge of fingerprint verification. Knowledge and Understanding of Civic Services Regulatory Framework. Knowledge of the Public Service Regulatory Framework. Knowledge of Supply Chain Management process and procedures. A valid Driver's License.

      DUTIES : The successful candidate will be responsible for, amongst others, the following specific tasks:

      • Supervise the effective daily operations of civic services of offices. Ensure effective service delivery and assist staff where service standard are not met. Produce quality reports regarding turnaround times (documents processed and error rates). Implement quality assurance measures to ensure quality of service delivery. Ensure safekeeping of records/documentation according to DHA requirements.
      • Allocate work to staff members and monitor their progress against daily targets or goals. Perform end of day duties to ensure effective reporting, identification of issues and capturing of performance statistics. Identify challenges in operations (capacity, training, bottlenecks) and make suggestions to Superiors. Identify trends and take corrective action. Perform overriding functions on system. Ensure full implementation of all relevant SOP’s. Implement incidental matters ensure that the identity of illegal foreigner who are arrested, detained or convicted. Supervise the application of ID smart cards, BMD Registration of Birth, Marriages and Deaths, Late Registration, Rectification and Amendment of particulars and issuing of Travel and Citizenship documents. Ensure effective and efficient management of human, physical and financial resources within the Unit. 

      go to method of application »

      Assistant Director: Asset and Property Management - Western Cape

      REQUIREMENTS :

      • An undergraduate qualification in Supply Chain Management, Logistics Management, Financial Management, Financial Accounting at NQF level 6 as recognised by SAQA. A minimum of 3 years’ supervisory experience in Supply Chain and or Assets Management environment is required.

      DUTIES : The successful candidates will be responsible for, amongst others, the following specific tasks:

      • Ensure effective management of assets within the Province. Develop, Implement and monitor acquisition, maintenance and disposal plans for assets. Ensure proper implementation of the Asset management Strategy within the department. Oversee regular asset counts and verify results against Asset Register. Coordinate physical verification of all departmental assets. Monitor all movements of departmental assets and record/update the asset register. Conduct inspections of equipment to identify potential re-utilisation. Account for maintenance and depreciation of assets. Verify the accuracy of the data recorded/updated in the asset register.
      • Reconcile differences between physical assets and asset register and prepare reports. Monitor and participate in the implementation of efficient improvement projects. Compile reports of identified obsolete, redundant and damaged assets, transfer these items to suspense register. Co-ordinate inputs for the Department’s Asset management Policy and advice line managers on asset management. Provide Inputs on assets financials and reconciliations. Manage acquisition, operation and maintenance of assets. Dispose of economically obsolete assets according to the policies and recouping of asset value in settling employee debt to the department. Facilitate bar-coding, stocktaking, and verification of departmental assets.
      • Manage budget allocation and operational planning from assets management. Develop a strategic plan and advise line managers on strategic planning for disposal and replacement of asset. Develop acquisition plan in relation to asset management. Ensure successful management of the properties in the province. Manage effective operation of the property management unit. Facilitate the implementation of transport services (fleet) in the province. Ensure effective risk and compliance management within asset management unit. Ensure effective and efficient management of human, physical and financial resources within the Unit. 

      go to method of application »

      Assistant Director: Asset and Property Management

      REQUIREMENTS :

      • An undergraduate qualification in Supply Chain Management, Logistics Management, Financial Management, Financial Accounting at NQF level 6 as recognised by SAQA. A minimum of 3 years’ supervisory experience in Supply Chain and or Assets Management environment is required.

      DUTIES : The successful candidates will be responsible for, amongst others, the following specific tasks:

      • Ensure effective management of assets within the Province. Develop, Implement and monitor acquisition, maintenance and disposal plans for assets. Ensure proper implementation of the Asset management Strategy within the department. Oversee regular asset counts and verify results against Asset Register. Coordinate physical verification of all departmental assets. Monitor all movements of departmental assets and record/update the asset register. Conduct inspections of equipment to identify potential re-utilisation. Account for maintenance and depreciation of assets. Verify the accuracy of the data recorded/updated in the asset register.
      • Reconcile differences between physical assets and asset register and prepare reports. Monitor and participate in the implementation of efficient improvement projects. Compile reports of identified obsolete, redundant and damaged assets, transfer these items to suspense register. Co-ordinate inputs for the Department’s Asset management Policy and advice line managers on asset management. Provide Inputs on assets financials and reconciliations. Manage acquisition, operation and maintenance of assets. Dispose of economically obsolete assets according to the policies and recouping of asset value in settling employee debt to the department. Facilitate bar-coding, stocktaking, and verification of departmental assets.
      • Manage budget allocation and operational planning from assets management. Develop a strategic plan and advise line managers on strategic planning for disposal and replacement of asset. Develop acquisition plan in relation to asset management. Ensure successful management of the properties in the province. Manage effective operation of the property management unit. Facilitate the implementation of transport services (fleet) in the province. Ensure effective risk and compliance management within asset management unit. Ensure effective and efficient management of human, physical and financial resources within the Unit. 

      go to method of application »

      Assistant Director: Asset and Property Management - Limpopo

      REQUIREMENTS :

      • An undergraduate qualification in Supply Chain Management, Logistics Management, Financial Management, Financial Accounting at NQF level 6 as recognised by SAQA. A minimum of 3 years’ supervisory experience in Supply Chain and or Assets Management environment is required.

      DUTIES : The successful candidates will be responsible for, amongst others, the following specific tasks:

      • Ensure effective management of assets within the Province. Develop, Implement and monitor acquisition, maintenance and disposal plans for assets. Ensure proper implementation of the Asset management Strategy within the department. Oversee regular asset counts and verify results against Asset Register. Coordinate physical verification of all departmental assets. Monitor all movements of departmental assets and record/update the asset register. Conduct inspections of equipment to identify potential re-utilisation. Account for maintenance and depreciation of assets. Verify the accuracy of the data recorded/updated in the asset register.
      • Reconcile differences between physical assets and asset register and prepare reports. Monitor and participate in the implementation of efficient improvement projects. Compile reports of identified obsolete, redundant and damaged assets, transfer these items to suspense register. Co-ordinate inputs for the Department’s Asset management Policy and advice line managers on asset management. Provide Inputs on assets financials and reconciliations. Manage acquisition, operation and maintenance of assets. Dispose of economically obsolete assets according to the policies and recouping of asset value in settling employee debt to the department. Facilitate bar-coding, stocktaking, and verification of departmental assets.
      • Manage budget allocation and operational planning from assets management. Develop a strategic plan and advise line managers on strategic planning for disposal and replacement of asset. Develop acquisition plan in relation to asset management. Ensure successful management of the properties in the province. Manage effective operation of the property management unit. Facilitate the implementation of transport services (fleet) in the province. Ensure effective risk and compliance management within asset management unit. Ensure effective and efficient management of human, physical and financial resources within the Unit. 

      Method of Application

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