Vacancies Available at Bryte Insurance Company Limited

Key Tasks & Accountabilities

• Promptly handle marine claims and take responsibility to resolve all enquiries from both customer and external contacts to ensure delivery of a focused claims service.
• To develop a claims case strategy to ensure that appropriate reserves are assigned, investigations conducted, and appropriate suppliers engaged.
• Acquires and efficiently organises the relevant evidence and information to accurately assess the value of the claim and to recognise potential fraud and recovery indicators.
• Reviews, resolves, and proactively finalises claims within authority limits ensuring settlement at an optimum level.
• Prepares reports and engages with reinsures and global claims on cases that are likely to exceed retention.
• Adheres to local regulatory and governance requirements throughout the life of the claim to ensure that we make decisions using the right standards.
• Refers to customer specific claims handling protocol and/or customer proposition service charter to ensure that we understand and fulfil the needs and expectations of our customers.

Qualification & Experience

• Degree
• 5 years + specific claims experience
• Technical Knowledge of products and services
• Expert Technical claims handling knowledge across a broad range of lines of business/claim types
• Knowledge of legal systems and interpretation of legal liability
• Knowledge of industry standards and protocol
• Able to understand the claims market agreements that exist within the various territories and how to access the specific knowledge.
• Have had previous experience in managing and handling difficult coverage issues and be able to give examples.
• Awareness of the litigation process through all courts.
• Knowledge of how to identify and engage with lead experts.
• High level awareness of interdependencies with other Bryte Functions (Finance, Reinsurance, Marketing, Actuarial, Underwriting and Legal)
• High level awareness of market/industry issues
• Recognises relevance of customer proposition and how to interpret specific handling requirements.
• Recognise the benefit of providing excellent customer service.
• Be able to articulate how to prioritise and work to deadlines.
• Desire to learn and be flexible to business change.

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Key Tasks & Accountabilities

• Achieve targeted underwriting profit by assistance and performance of underwriting skills by underwriting medium to high complexity risk.
• Growth and retention of business
• Contribute to proposition development.
• Provide qualitative service levels to internal and external stake holders.
• Teamwork

Qualifications & Experience

• Grade 12
• Minimum of 10 years technical commercial expertise in underwriting
• FAIS compliant, 60 credits
• Must have RE5.

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Key Tasks & Accountabilities

• Develop and implement procurement strategies aligned with business objectives, focusing on cost savings, risk mitigation, and supplier relationship management.
• Prepare and manage a variety of commodities, services, and in close cooperation with the claim’s teams and project sponsor.
• Identify and mitigate potential risks in the procurement process, including supply chain disruptions, contract breaches, and regulatory non-compliance.
• Guide and support process efficiencies with assessment across all commodities, particularly motor repairs
• Manage a team of Regional Motor Quality Control Managers and Non -Claims Procurement
• Management and controlling of the Claims Initiatives on both Motor and Property portfolios.
• Stay informed about market trends, industry best practices, and emerging technologies to optimize procurement strategies.
• Play a role in the management of the Motor Associations
• Lead the negotiation of costs, and terms and conditions with Suppliers and Subcontractors based on the company’s standards, guided by the company’s policies and Legal standards.
• Lead Project related claims and non-claims procurement activities, in close cooperation with company with the company’s project management methodologies.
• Receive and review requisitions, examining for correctness and verifying budget availability.
• Ensure that suppliers meet or exceed the Company’s quality and project standards, including documentation, workmanship, cost, and schedule.
• Assist the Claims team in defining the KPAs for service providers.
• Review commercial terms of quotations and prepare analysis of conformity to Company’s standards and provide negotiating strategy recommendations. Prepare quotation overviews and documentation required.
• Expedite execution of projects and ensures timely delivery, including support of implementation activities.
• Support supplier related Quality, Change and Claims Management.
• Document and report project related purchasing activities to Senior Management
• Participate in procurement and related project meetings.
• Maintain Project Procurement Plan and consult with all relevant stakeholders.
• Research and qualify suppliers in accordance with the Company’s procedures and guidelines.
• Monitor supply chain and supplier performance; while maintaining constant communication with suppliers to identify process, product, and service improvement opportunities; seek, document, and realize cost savings and cost avoidance opportunities.

Qualifications & Experience

• B Degree in Supply Chain Management, Business B Degree or Equivalent.
• 8-10 years of experience in procurement or supply chain management, with leadership experience.
• 3 – 5 years of experience in Project Management
• Strong Negotiation skills; Experience in Contract Development; familiarity with standard terms and conditions.
• Excellent time management skills, attention to detail and the ability to learn quickly.
• Excellent written and verbal communication skills
• Superior ability to manage multiple tasks in a deadline driven, fast-paced environment, with both a sense of both urgency and thoroughness.
• Professional, positive, and energetic attitude; excellent interpersonal communication skills: ability to relate well to contacts inside and outside the organization.
• Proven ability to build rapport easily and foster productive business relationships.