Vacancies Available at Meltwater

What You'll Do:

Technical & Operational Responsibilities:

• Align customer measurement infrastructure with organizational research objectives.
• Formulate tailored analytics plans to meet business goals.
• Utilize diverse data sources for comprehensive analytics.
• Uphold data quality control standards.
• Interpret analytics findings to derive actionable insights.
• Lead projects to meet schedule, budget, and quality targets.
• Maintain project discipline and document changes efficiently.
• Collaborate to efficiently resolve project-related challenges.
• Facilitate project reviews for timely adjustments.
• Support seamless new client onboarding and integration.
• Foster team collaboration and stay abreast of industry trends.
• Review data sets for quality and compliance.
• Coordinate with teams and vendors for streamlined project execution.
• Manage vendor resources and IT requirements proficiently.
• Conduct routine quality checks to uphold standards.
• Collaborate cross-functionally for system maintenance.
• Maintain clear and consistent communication with clients.

People Development & Management:

• Foster team culture and vision through leadership and mentorship.
• Aid management in implementing Learning & Development roadmap, sourcing training programs for Media Analyst upskilling.
• Create SOPs/Guidelines to ensure quality deliverables from team members.

What You'll Bring:

• Bachelor's degree in any field
• Minimum of 2 years experience as an Analyst within the industry.
• Proficiency in Project Management with extensive work experience.
• Relevant industry experience in media insights, reporting & analytics.
• Proven track record of working with Enterprise clients.
• Proficiency in data visualization and dashboard tools, Microsoft Excel, pivot tables, etc.
• Understanding of research methodologies and basic analysis methods.
• Knowledge of SaaS-based media tech and platforms, and media measurement KPIs.
• Strong analytical aptitude with proven creative and critical thinking skills.
• Collaborative mindset with outstanding organizational and prioritization abilities.
• Meticulous attention to detail coupled with exceptional stakeholder management skills.
• Expertise in Customer Experience (CX) and hands-on experience.
• Understanding of PR and Marketing roles, responsibilities, and KPIs.
• Fluent business-level proficiency in English with exceptional spelling and grammar skills.

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What You'll Do:

• Analyze complex data issues, propose effective solutions, and demonstrate critical thinking abilities.
• Handle ad hoc requests with flexibility and responsiveness.
• Maintain an analytical mindset and continuously contribute as an ambitious team player.
• Ensure accuracy and completeness in data analysis with strong attention to detail.
• Collaborate seamlessly within a team environment and thrive in structured and adaptable settings.
• Utilize previous experience with manually tagged or curated data sets.
• Conduct quality checks, maintain data accuracy, and implement data quality control standards.
• Develop checklists, tracking tools, templates, dashboards, and visualization tools for projects.
• Manage stakeholder interactions to align deliverables with client requirements and SLAs.
• Identify new data sources and leverage available data for analytics.
• Assist in issue resolution associated with project implementation.
• Stay updated on industry changes to propose best-in-class media insights.
• Proactively monitor and review workflows, addressing potential issues.
• Ensure reports are sent to clients within SLAs and in an efficient, accurate, and timely manner.
• Develop expertise in Meltwater products to enhance reports.
• Communicate closely with the team to execute changes to deliverables effectively.
• Identify and address challenges within the team, including workflow and scheduling.
• Liaise with management to identify and execute necessary training for team optimization.
• Provide proper briefings, handovers, and mentoring for team members to ensure support at all levels.
• Always Champion team culture and vision, leading by example.

What You'll Bring:

• Bachelor's degree, or equivalent.
• Bring 3-5 years of hands-on experience in an Analyst role, immersing yourself in diverse industries.
• Previous experience in the world of media insights, reporting & analytics, or related fields such as traditional/social media, PR agencies, digital marketing, or communications. Experience with Enterprise clients is a big plus.
• While not mandatory, experience in project management is highly beneficial.
• Bachelor's degree in any field, ideally with coursework or qualifications in Mathematics and/or Statistics.
• Exceptional English language skills with strong written and verbal communication.
• Familiarity with cutting-edge SaaS-based media tech and platforms, along with a deep understanding of media measurement KPIs.
• Proficiency in advanced Excel functions, formulas, and data manipulation.
• Experience with Power Query for data transformation and analysis.
• Familiarity with PowerBI for creating insightful dashboards and reports.
• Exposure to Excel and data quality checking processes.
• Knowledge of Booleans and search queries.
• Strong numerical skills for identifying and resolving data discrepancies.
• Proactive in seeking efficiency and innovation in processes and workflows.
• High attention to detail and exceptional stakeholder management.
• Customer-centric approach with an understanding of PR and Marketing roles and KPIs.
• environment.
• Willingness to embrace the best of both worlds with our hybrid work schedule. This role requires you to be in the office 3 days  a week
• The ability to legally work in the country of hire is required for this position.