Vacant Jobs at Badger Holdings (Pty) Ltd

Responsibilities

• Conduct insurance product market research and compile appropriate research reports and product comparisons.
• Assist in designing insurance products based on research done and set out appropriate product rules on product specifications.
• Draft and review marketing material such as newsletters and product brochures where required.
• Review all relevant product documentation where required. This includes product specifications, wordings, schedules, scripting and other product communications.
• Overseeing new market research briefs and keeping track of multiple research projects.
• Perform comprehensive analysis of product performance metrics to identify patterns and opportunities for improvement.
• Use data analysis tools and techniques to extract actionable insights from datasets and present findings clearly and concisely to stakeholders.
• Support cross-team collaboration in making product-related decisions and determining key performance indicators to establish product success benchmarks.
• Stay up to date with industry best practices, emerging technology, and advancements in research and data analysis methodologies.

Requirements

• Excellent research / information collection skills and the presentation of information in line with research requirements.
• A person with excellent writing, grammar and language skills and the ability to peer review technical documents for grammar, content and style of writing.
• A person with good planning and organisational abilities – able to prioritise conflicting demands.

Qualifications and experience that would be an advantage

• Any English language, writing, marketing, market research, business analyst or legal qualification would be advantageous.
• 3 years + experience in market research or financial services roles would be advantageous.

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Responsibilities include:

Installation:

• Windows OS, Microsoft Office, Backup, Security, and other approved corporate software.

Hardware & Software Support:

• Providing desktop/laptop hardware and software troubleshooting and maintenance.

System Updates:

• Managing software and OS updates for all devices.

Printer & Video Conferencing Equipment Administration:

• Ensuring proper functionality of printers and video conferencing tools.

Problem Solving:

• Resolving technical issues related to desktop/laptop hardware and software.

IT Documentation:

• Maintaining up-to-date IT registers and documentation.

Project Coordination:

• Assisting with coordination of IT-related projects.

Information Security:

• Ensuring compliance with IT security protocols.

Network Support:

• Providing first-line support to the Network Administrator.

Requirements

Preferred Qualifications and Experience:

• Relevant IT certifications and a strong foundation in computer technology.
• compTIA A+ or Microsoft Technology Associate (MTA) certifications.
• Strong knowledge of the Microsoft 365 toolset.
• Knowledge of Microsoft Azure fundamentals or cloud technology.
• Knowledge of networking and systems security.

Required Skills and Abilities:

• Proficient in Microsoft desktop applications.
• Professional attitude with the ability to work both independently and in a team.
• Strong communication skills, both verbal and written.
• Excellent problem-solving and analytical abilities.
• Experience documenting and maintaining IT processes and procedures.
• Self-motivated, deadline-driven, and a strong team player.

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RESPONSIBILITIES:

• Engage with potential customers to understand their needs and recommend appropriate solutions.
• Provide detailed product knowledge and demonstrate the value of our offerings.
• Deliver exceptional customer service and support throughout the sales process.
• Collaborate with internal teams to ensure smooth service delivery and customer satisfaction.

REQUIREMENTS:

• Excellent communication and interpersonal skills.
• Strong negotiation and persuasion abilities.
• Self-motivated and target-driven mindset.
• Ability to thrive in a fast-paced and dynamic environment.
• Strong problem-solving skills and adaptability.
• Minimum matric or tertiary qualification required.