Vacant Jobs at Booyco Electronics

Education, experience and competencies

• Matric/Grade 12 preferably with Mathematics and Science
• National Diploma in Computer Science, Information Technology or related field
• Certifications in A+, N+ and S+
• 2 years 'experience in software support, preferably in a mining environment.
• Own Transport and valid driver’s license (willing to travel and work overtime)

Responsibilities

• Maintain and provide 1stline support for all Field Technician tablets on site
• BEAMS site administration and infrastructure maintenance
• Provide weekly BEAMS reports for Technical Superintendent and Account Manager
• Analysis of raw data and providing findings report to Technical Superintendent
• On-site Network troubleshooting and maintenance
• Ability to configure and troubleshoot Routers
• Provide remote support using remote software like Team Viewer and AnyDesk
• Assist in reviewing, maintaining, and recommending improvements to Systems
• Performance routine maintenance.
• Ensure upgrades and repairs on lamproom test stations, pocket tag test stations & lamproom integrations
• Roll out, troubleshoot and maintain software
• Provide Incident reports to Technical Superintendent
• Participate in testing and validation of proximity detection systems in simulated and Field environments
• Provide training and support for clients on software functionalities
• Create and maintain technical documentation, including system configurations, troubleshooting guides, and user manuals

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Education, experience and competencies

• Matric and bachelor's degree in electrical engineering, Electronics, and/or Electrical Trade (Red seal)
• 5 years’ experience in a technical role within the mining sector, 3 years' experience in managing technical teams and projects.
• Own Transport and valid driver's license – willing to travel and work overtime

Responsibilities:

Technical Management:

• Oversee the installation, maintenance, and repair of electronic systems and equipment used
• Conduct site and system surveys prior to installation and quoting.
• Ensure current systems are effectively repaired and upgraded on-site.
• Continuously seek better placement of equipment to improve range and coverage.
• Ensure wiring and installation comply electrically and mechanically with the mine procedures.
• Inspect Certificates of Compliance (COCs) issued by technicians to ensure quality and identify areas for improvement.
• Conduct new product testing as required by client scope of work.
• Review and approve technical documentation.
• Assist Product Specialists in investigating, troubleshooting, and resolving product-related issues.
• Document product test results, technical issues, and recommendations for improvement.
• Conduct monthly site visits with a Product Specialist to inspect installations and identify improvement areas.

Supervision and Coordination:

• Supervise and coordinate the activities of the site team, including technicians, engineers, and subcontractors.
• Ensure proper installation, testing, and maintenance of equipment to meet specifications.
• Liaise with vendors and suppliers to procure necessary materials and equipment.
• Ensure efficient allocation and utilization of resources, including personnel, equipment, and materials.
• Ensure Product Specialists receive training to stay updated on the latest technologies and product changes.

Negotiate Compliance and Safety:

• Monitor and enforce compliance with safety regulations and company policies.
• Conduct regular inspections and audits of equipment and systems to address any issues or hazards.
• Maintain and update safety records and reports.
• Assist in coordinating safety training and meetings.
• Participate in incident investigations related to potential product failures and oversee Root Cause Analysis (RCA).

Operational Support:

• Coordinate with the Operations Manager to develop and implement project plans, schedules, and budgets.
• Provide training and support to site personnel on the proper use and maintenance of electronic systems.
• Organize and monitor the status of technicians' medicals, inductions, and certifications to ensure they are up-to-date.
• Order and manage the budget for Personal Protective Equipment (PPE) and tools for technicians.
• Track, collect, and submit technicians' timesheets, attendance records, and leave forms to Head Office.
• Manage company pool cars by checking logbooks and booking services as needed.
• Compile accurate Installation Data Packs for all new and current installations.
• Regularly review and implement Installation, Maintenance, and COC manuals, ensuring compliance through audits.

Customer Service:

• Provide excellent customer service to clients, vendors, and visitors.
• Handle inquiries and resolve issues promptly and professionally.
• Build and maintain strong relationships with internal and external customers through professional conduct and regular communication.
• Liaise with the Account Manager to follow up on customer invoicing, delivery dates, and payment collection details.
• Support clients with technical issues on-site.

Reporting and Documentation:

• Compile reports for audits as requested by mines and complete necessary administration (service reports, timesheets, and COCs).
• Maintain accurate records of site activities, including daily reports, equipment logs, and maintenance records.
• Oversee and review Product Specialist audits, drafting action trackers for regular review with the Area Manager

go to method of application »

Education, experience and competencies

• Matric and bachelor's degree in electrical engineering, Electronics, and/or Electrical Trade (Red seal)
• 5 years’ experience in a technical role within the mining sector, 3 years' experience in managing technical teams and projects.
• Own Transport and valid driver's license – willing to travel and work overtime

Responsibilities:

Technical Management:

• Oversee the installation, maintenance, and repair of electronic systems and equipment used
• Conduct site and system surveys prior to installation and quoting.
• Ensure current systems are effectively repaired and upgraded on-site.
• Continuously seek better placement of equipment to improve range and coverage.
• Ensure wiring and installation comply electrically and mechanically with the mine procedures.
• Inspect Certificates of Compliance (COCs) issued by technicians to ensure quality and identify areas for improvement.
• Conduct new product testing as required by client scope of work.
• Review and approve technical documentation.
• Assist Product Specialists in investigating, troubleshooting, and resolving product-related issues.
• Document product test results, technical issues, and recommendations for improvement.
• Conduct monthly site visits with a Product Specialist to inspect installations and identify improvement areas.

Supervision and Coordination:

• Supervise and coordinate the activities of the site team, including technicians, engineers, and subcontractors.
• Ensure proper installation, testing, and maintenance of equipment to meet specifications.
• Liaise with vendors and suppliers to procure necessary materials and equipment.
• Ensure efficient allocation and utilization of resources, including personnel, equipment, and materials.
• Ensure Product Specialists receive training to stay updated on the latest technologies and product changes.

Negotiate Compliance and Safety:

• Monitor and enforce compliance with safety regulations and company policies.
• Conduct regular inspections and audits of equipment and systems to address any issues or hazards.
• Maintain and update safety records and reports.
• Assist in coordinating safety training and meetings.
• Participate in incident investigations related to potential product failures and oversee Root Cause Analysis (RCA).

Operational Support:

• Coordinate with the Operations Manager to develop and implement project plans, schedules, and budgets.
• Provide training and support to site personnel on the proper use and maintenance of electronic systems.
• Organize and monitor the status of technicians' medicals, inductions, and certifications to ensure they are up-to-date.
• Order and manage the budget for Personal Protective Equipment (PPE) and tools for technicians.
• Track, collect, and submit technicians' timesheets, attendance records, and leave forms to Head Office.
• Manage company pool cars by checking logbooks and booking services as needed.
• Compile accurate Installation Data Packs for all new and current installations.
• Regularly review and implement Installation, Maintenance, and COC manuals, ensuring compliance through audits.

Customer Service:

• Provide excellent customer service to clients, vendors, and visitors.
• Handle inquiries and resolve issues promptly and professionally.
• Build and maintain strong relationships with internal and external customers through professional conduct and regular communication.
• Liaise with the Account Manager to follow up on customer invoicing, delivery dates, and payment collection details.
• Support clients with technical issues on-site.

Reporting and Documentation:

• Compile reports for audits as requested by mines and complete necessary administration (service reports, timesheets, and COCs).
• Maintain accurate records of site activities, including daily reports, equipment logs, and maintenance records.
• Oversee and review Product Specialist audits, drafting action trackers for regular review with the Area Manager