Vacant Jobs at Deloitte

Job Description

Flexible Resources Management (FRM) is a dynamic and fast-moving service offering within Deloitte Consulting and that provides clients with permanent and contractor recruitment/resourcing solutions.

• On-going communication to the relevant Team Lead relating to market conditions
• Providing on going feedback to the Team Lead regarding the status of open jobs, new client activities and growth of existing client base.
• Understand the structures of professional services / consulting models and its policies and procedures would be preferred
• Driving recruitment consultants to source suitable candidates as requested by clients
• Establishes and maintains lasting relationships with your talent pipeline and clients, ensuring continual engagement of candidates and clients
• Establishes and maintains strong relationships with other Account Managers and to ensure clear, concise and timely communication regarding achievement of targets and objectives as well as potential problem areas
• Adopts a philosophy of being a Deloitte brand ambassador as direct point of contact with candidates and clients
•  Adheres to all policies and procedures relating to the recruitment process, compliance and the reporting thereof
• Takes responsibility and accountability for integrity of systems data
• Takes responsibility for the achievement of realistic deadlines and ensures push communication around this
• Ensures that all candidates submitted are of a high calibre and that all initial pre-screening and telephonic / face to face interviews have taken place

Experience required:

• 3 - 5 years’ recruitment experience focusing on the sourcing of various skills for clients as well as identifying new clients across various industries within a specified focus within the IT sector
• 2 years key account management experience focusing on the growth and development of clients within SME’s and large corporates.
• Strong client development / relationship management skills.
• In depth job spec qualification experience submitted by clients by accessing career portals and social media sites and personal networks
• General understanding of the basic conditions of employment and the associated risks
• Strong administration skills / experience with regards to tracking daily recruitment activities and adhering to policies and procedures.
• Proposal writing and submissions thereof.

Qualifications

• Matric Certificate or NQF4 Equivalent 
• Related Degree in Human Resources / Technology / Commerce

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Job Description

Main Purpose of Job

• This is a development role involving requirements gathering as well as configuration and development. You will work alongside other CRM developers in our CRM and SharePoint team. Providing Dynamics CRM technical support.

Key Performance Area

Strategic Impact

Software Development

• Producing high quality code that meets business requirements and is easily maintainable

Application Administration

• Microsoft Dynamics CRM and all other web applications hosted by ATS.
• Any other application that might be added to the Applications.
• Housekeeping on all servers for the above mentioned.
• Escalation of unresolved issues to Management
• Perform regular system administration maintenance on above mentioned systems
• Adherence to all Deloitte Global and Local policies

Quality & Governance

• Manage Quality
• Adherence to Policies and Procedures
• System Availability
• Application Functionality and Data Integrity
• Corporate Governance
• Application Testing
• Application Audits

Ensure System Security

• Security Baseline
• Security Audits
• Security Reviews
• Pro-active Security Monitoring
• Application Patch Management

Operational Management

• Managing Client Expectations
• Meeting SOSA Agreement
• Improve Customer Satisfaction
• Application Service Recovery
• Managing Change Control, Incident and SIRT Processes
• Root Cause Analysis
• Business Knowledge related to own area
• Application Maintenance and Development
• Application Systems Administration
• Performance Capacity
• Management
• Managing Data
• Adherence to Policies and Procedures

Differentiators for this specific role

• Supporting the implementation of the CRM Dynamics Strategy.
• Administration of existing Microsoft Dynamics CRM environment.
• Administration, development and testing of the CRM solutions and websites.
• Check-in code in source control (TFS) and maintain version control.
• Custom development to meet business requirements using Visual Studio.
• Maintenance of existing solutions and code written for CRM.
• Communicate the capabilities of the CRM platform to the business units through meetings, workshops and presentations.
• Analysis and design of solutions / implementations.
• Assist in troubleshooting and resolving problems in the CRM environment with assistance of CRM Specialist Developer.
• Perform regular health checks on the CRM environment.
• Assess the capacity requirements of current and future CRM-based solutions and ensure that capacity upgrade initiatives are undertaken to address these requirements.
• Functional and technical specification documentation of own area of responsibility.
• Responsible for the 2nd and 3rd level support of the CRM environment.
• Responsible for the adherence to Statement of Service Agreement (SOSA’s) in terms of assisting users with the application(s) functional calls.
• Administration and maintenance of user securities and application configuration.
• Adherence to change control and incident management procedures.
• Testing of monthly Microsoft patches.

Technical Competencies

Technical

• Demonstrated capability in interaction at all levels, briefing, analysis and project management skills
• Experience in drafting and delivering presentations
• Good report writing skills
• Sound financial knowledge and understanding
• C#, ASP.NET, Dot Net Core and Framework, WCF and Web API Web services
• HTML, CSS, XML, JavaScript, jQuery, AngularJS
• SQL Server 2012+, SSRS
• MS CRM Dynamics 365 and Cloud
• Power Platform (Automate and Apps)
• Azure Cloud Development

Behavioural

• Excellent communication skills, both written and verbal
• Good interpersonal and relationship building skills
• Mentorship and coaching ability with desire to develop self and others
• Strong client delivery focus
• Adaptable, managing change and ambiguity with ease
• Focus on quality and risk
• Problem solving ability
• Good business acumen

Qualifications

• Grade 12 certificate essential
• IT Diploma or Degree
• Microsoft programming competencies essential (ASP.NET / C#)
• Relevant Microsoft Dynamics CRM 2013 certification
• Microsoft Windows Server 2012 or higher
• SQL Server 2012 or higher
• HTML5 and Client-Side Scripting (JavaScript, AngularJS, DHTML, XSL, XSLT, XHTML, jQuery)
• ASP.NET or C# certification
• Staged Deployments (Development, Testing, User Acceptance Testing, Production)
• Understanding of Microsoft System Development Life Cycle
• Visual Studio 2012 or higher

Minimum Experience:

• 2 - 3 years’ experience in Microsoft web development technologies
• 2 - 3 years’ implementation and management of platform in a multi-server farm installation
• 2 - 3 years MS Dynamics 365 CRM and Cloud development
• 2 - 3 years’ experience in SQL server 2012 or higher
• 2 - 3 years in Application Support
• Business Process Management
• Power Automate and Power Apps development

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Job Description

 What impact will you make?

• Every day, your work will make an impact that matters, while you thrive in a dynamic culture of inclusion, collaboration and high performance. As the undisputed leader in professional services, Deloitte is where you’ll find unrivalled opportunities to succeed and realize your full potential.

Main Purpose of Job

• The AMS division is looking for a SAP Security Manager with solid engagement experience to support in the delivery of services to current clients on delegated engagements / projects.

Key Performance areas

 Strategic Impact

• Supports the Delivery Lead in delivery of engagement / project, in specific area of competency.
• Manages issues with the SDM and DM as identified in the areas of focus that may affect the quality of delivery or timelines of the engagement.
• Identifies opportunities for follow-on work and works with management to win the business.
• Assists in drafting and delivery of client presentations and other documentation.
• Actively builds business relationships that generate leads.
• Gathers information to understand broader offerings of Deloitte and seeks opportunities for cross-selling.
• Raises solutions to address issues in area of expertise that may enhance / renew service offerings to client.

Client Impact: External / Internal

• Communicates regularly with both Service Delivery Manager and client to meet deliverables expectations in specific area of expertise.
• Develops productive working relationships with client staff.

Operational Effectiveness

• Proactively identifies client needs and problems on issues that arise and propose right-first-time resolutions.
• Manages risk in area of engagement in alignment with Deloitte policies.
• Consistently reviews and analyses accuracy and quality of own deliverables.
• Maintains clear communication channels with engagement team members on work status.
• Performs and manages tasks independently or as part of an international or local operations team.
• Continuously manages and guides fellow team members towards speedy resolution of tasks.

Development/Growth of Team

• Shares expertise and knowledge with team members and assists where possible to ensure quality and timeous delivery of work.
• Mentors’ junior members of the team.
• Maintains own development and knowledge in specialised area.
• Actively look towards innovation of the role and processes.

Budgets / Profitability

• Maintains quality of output and timeous delivery as per SLA

Qualifications

 Required

• Passed applicable SAP Certification exam – SAP Certified Application Associate SAP Access Control 10.1 or higher
• Tertiary qualification in Information Systems diploma or degree

 Preferred

• ADM900 – SAP system Security Fundamentals
• ADM940 – Authorization concepts for AS ABAP
• ADM945 – Authorization concepts for SAP Fiori on SAP S/4HANA
• C_SECAUTH_20 – SAP Certified Technology Associate in SAP system Security and Authorizations.

Additional Information

Key Competencies required:

 Technical Competencies

• Has end-to-end experience: can independently investigate and troubleshoot technical issues,
• Has end-to-end project and support experience: Implementation, maintenance, support, and documentation.
• Working experience across multiple SAP Applications i.e. ECC, CRM, etc…
• A good understanding and experience of the security landscape of both the ABAP and JAVA stacks.
• In-depth knowledge and understanding of SAP security responsibilities.
• Highly knowledgeable in Identity management, Single sign-on, Two-factor authentication, Role-based access control, Authorization management, User provisioning, Security event monitoring, Vulnerability management and Penetration testing.
• Experience in GRC access control, RAR (Risk Analysis and Remediation) and SOD (segregation of duty), mitigation and remediation.
• Experience BW authorization and access.
• SAP role design, administration and analysis.
• SAP user administration on approved procedures.
• Responsible for the integration of SoD’s to conform to processes and authorization validation.
• Design and implement new authorization concepts along with business departments and IT stake holders.
• Translate functional specifications into SAP role designs.
• Experience in drafting and presenting documentation to clients.
• Consulting skills

Behavioural Competencies

• Good communication skills, both written and verbal
• Interpersonal and relationship building skills
• Desire to develop self
• Client delivery focus
• Adaptable
• Focus on quality
• Problem solving ability