Vacant Jobs at Hilton

Duties & Key Responsibilities

• Being a Great Team Member
• Come to work every day with a smile on your face
• Be a reliable and motivated member of the guest operations team
• Communicate clearly and constructively with other team members to help deliver great guest experiences in all areas of your hotel.
• Be a role model for others by demonstrating passionate, friendly brand-specific guest service at all times
• Always deliver ‘fair share’ in team tasks and support colleagues whose workload may temporarily be heavy, this includes helping out in stewarding, housekeeping and FO
• Provide constructive suggestions/feedback to your Line Manager on products, processes and procedures to contribute to our continuous improvement efforts
• Be aware of planned team meetings and learning sessions and attend as required
• Show interest in learning something new every day.
• Participate positively in pre and post shift briefs and hotel team huddles and apply learning the next day
• Volunteer to participate in company campaigns like Travel with Purpose or TM committees
• Execute duties as assigned by the Hotel Leadership team
• Be open to acquiring new knowledge and skills in areas such as kitchen, HSK or FO to be able to provide support to these departments where required, and at the same time improve chances of a faster career progression

What are we looking for?

• A Front of House Host serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
• Positive attitude
• Good communication skills
• Commitment to delivering high levels of customer service
• Excellent grooming standards
• Flexibility to respond to a range of different work situations
• Ability to work on your own or in teams

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Previous Food and Beverage and/or industry experience
• Experience with cash handling
• Knowledge of Food Hygiene Regulations

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What will I be doing?

As Maintenance Team Member, you will support the Maintenance Department to ensure an exceptional operational experience throughout the hotel. Specifically, a Maintenance Team Member will perform the following tasks to the highest standards:

• Perform day-to-day general maintenance duties within the hotel rooms and public areas
• Organise the ‘work area’ to be able to execute assigned repair & maintenance tasks effectively & efficiently, to the required standard, and in line with our quality and service standards
• Perform a variety of repair and maintenance tasks including, but not limited to carpentry, plumbing, electrical work, AC, landscaping, and painting in all areas of the hotel
• Respond to guest calls and team member work orders in a timely, friendly and efficient manner to assess and repair non-functioning machinery and/or equipment
• Take time to be a great host and engage with guests while performing repair tasks or in public areas such as corridors, elevators, in front of guest rooms etc. Greet friendly and with a smile on your face, do a bit of small talk, ask for their feedback and enquire what you and your colleagues can do to make their guest experience an even better one! 
• In the area of expertise of HVAC, take the leading role in ensuring the full functionality of equipment, infrastructure, or machinery at all times. Perform all necessary repair, monitoring and maintenance tasks quickly and without explicit instructions of the Engineering, Health & Safety Manager or Maintenance Supervisor. Should a more complex problem be spotted, consult with the Engineering, Health & Safety Manager before acting 
• Record and report completed repairs and items that require further attention to the Engineering, Health & Safety Manager Contribute ideas to reduce hotel operating costs and conserve energy and water
• Be a reliable and motivated member of the Engineering, Health & Safety team
• Communicate pro-actively, clearly and constructively with other team members to help deliver great guest experiences at our hotel
• Be willing to roll up your sleeves and help in other departments during busy periods and as required, 
• As instructed by the Engineering, Health & Safety Manager or Maintenance Supervisor, spend at least 30 minutes per day working alongside colleagues in Guest Operations e.g. F&B service, stewarding, housekeeping or front office
• Provide constructive suggestions/feedback to your Line Manager on products, processes and procedures to contribute to our continuous improvement efforts
• Be aware of planned team meetings and learning sessions and attend as required
• Be open and willing to learn every day something new
• Volunteer to participate in company campaigns like Travel with Purpose or Team Member committees 
• Execute any other duties as assigned by your Line Manager and the Hotel Leadership team

What are we looking for?

Maintenance Team Members serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Strong experience in HVAC and preventative maintenance of HVAC systems
• Previous maintenance experience, preferably in a hotel or a similar varied work environment such as ships, hospitals or retail businesses
• A certificate in Engineering, preferred
• Strong interpersonal and communication skills
• Ability to work without close supervision and within established timeframes
• Strong work ethic
• A passion for managing a variety of projects and tasks throughout the day

go to method of application »

What will I be doing?

• As a Maintenance Supervisor, you are responsible for all maintenance issues within the hotel, daily maintenance checks, and repairing mechanical equipment to deliver an excellent Guest and Member experience. A Maintenance Supervisor will also be required to coordinate renovation projects and develop emergency programs.

Specifically, you will be responsible for performing the following tasks to the highest standards:

• Responsible for maintenance issues within the hotel
• Work within the maintenance team and carry out the same maintenance tasks, but take on additional ‘supervisor’ responsibilities as assigned by the Engineering, Health & Safety Manager.
• Perform a variety of repair and maintenance tasks including, but not limited to carpentry, plumbing, electrical work, AC, landscaping and painting in all areas of the hotel
• Organise the ‘work area’ to be able to execute assigned repair & maintenance tasks effectively & efficiently, to the required standard, and in line with our quality and service standards
• Be a role model for others concerning brand-specific behaviours and passionate, friendly hospitality in your role
• Assist your line Manager in providing a positive work environment to Engineering, health & safety team members that allows everyone to thrive and fulfil their potential
• Supervise and support Maintenance Team Members in performing their duties efficiently and with a strong can-do attitude
• Be willing to roll up your sleeves and help in other departments during busy periods and as required,
• Personally spend at least 30 minutes per day working alongside colleagues in Guest Operations e.g. F&B service, stewarding, housekeeping, front office to contribute to an outstanding brand unique guest experience in our hotel
• During your shifts, check with the Guest Operations or the Chief Host where help is needed most and organize that all Maintenance Team Members spend every day 30 minutes helping out in another department!
• Respond to guest calls and team member work orders in a timely, friendly and efficient manner to assess and repair non-functioning machinery and/or equipment
• Respond to guest feedback and/or calls promptly and initiate corrective actions immediately if necessary to ensure positive guest experiences in our hotels at all times
• Plan and train new and existing team members on maintenance processes, products and systems as per guidance of the Engineering, Health & Safety Manager
• Be a positive and very active contributor in meetings (e.g. Huddles) with the Engineering, Health & Safety team to help achieve / maintain a high level of trust & engagement
• Volunteer to participate in company campaigns such as Travel with Purpose and become an outstanding Brand Ambassador
• In regular (e.g., monthly) departmental leadership meetings, update your Engineering, Health & Safety Manager on the performance and progress of team members you are training / coaching on the job and suggest development opportunities for them in the coming months.
• On-board and train new maintenance team members as per the instruction of your Line Manager
• Record and report completed repairs and items timely that require further attention to the Engineering, Health & Safety Manager
• Contribute ideas to reduce hotel operating costs and conserve energy and water 
• Execute any other duties as assigned by the Engineering, Health & Safety Manager and Chief Host
• Ensure monthly safety inspections take place and employees are trained accordingly

What are we looking for?

A Maintenance Supervisor serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Advanced knowledge of building management/engineering
• Positive attitude
• Good communication skills
• Committed to delivering a high level of customer service
• Excellent grooming standards
• Flexibility to respond to a range of different work situations
• Ability to work under pressure
• Ability to work on their own
• Previous experience in a management role

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• First Aid
• Vocational training in engineering or similar field

go to method of application »

What will I be doing?

As Maintenance Team Member, you will support the Maintenance Department to ensure an exceptional operational experience throughout the hotel. Specifically, a Maintenance Team Member will perform the following tasks to the highest standards:

• Perform day-to-day general maintenance duties within the hotel rooms and public areas
• Organise the ‘work area’ to be able to execute assigned repair & maintenance tasks effectively & efficiently, to the required standard, and in line with our quality and service standards
• Perform a variety of repair and maintenance tasks including, but not limited to carpentry, plumbing, electrical work, AC, landscaping, and painting in all areas of the hotel
• Respond to guest calls and team member work orders in a timely, friendly and efficient manner to assess and repair non-functioning machinery and/or equipment
• Take time to be a great host and engage with guests while performing repair tasks or in public areas such as corridors, elevators, in front of guest rooms etc. Greet friendly and with a smile on your face, do a bit of small talk, ask for their feedback and enquire what you and your colleagues can do to make their guest experience an even better one! 
• In the area of expertise of Plumbing, take the leading role in ensuring the full functionality of equipment, infrastructure, or machinery at all times. Perform all necessary repair, monitoring and maintenance tasks quickly and without explicit instructions of the Engineering, Health & Safety Manager or Maintenance Supervisor. Should a more complex problem be spotted, consult with the Engineering, Health & Safety Manager before acting 
• Record and report completed repairs and items that require further attention to the Engineering, Health & Safety Manager Contribute ideas to reduce hotel operating costs and conserve energy and water
• Be a reliable and motivated member of the Engineering, Health & Safety team
• Communicate pro-actively, clearly and constructively with other team members to help deliver great guest experiences at our hotel
• Be willing to roll up your sleeves and help in other departments during busy periods and as required, 
• As instructed by the Engineering, Health & Safety Manager or Maintenance Supervisor, spend at least 30 minutes per day working alongside colleagues in Guest Operations e.g. F&B service, stewarding, housekeeping or front office
• Provide constructive suggestions/feedback to your Line Manager on products, processes and procedures to contribute to our continuous improvement efforts
• Be aware of planned team meetings and learning sessions and attend as required
• Be open and willing to learn every day something new
• Volunteer to participate in company campaigns like Travel with Purpose or Team Member committees 
• Execute any other duties as assigned by your Line Manager and the Hotel Leadership team

What are we looking for?

Maintenance Team Members serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Strong experience in Plumbing and preventative maintenance of plumbing and related systems
• Previous maintenance experience, preferably in a hotel or a similar varied work environment such as ships, hospitals or retail businesses
• A certificate in Engineering, preferred
• Strong interpersonal and communication skills
• Ability to work without close supervision and within established timeframes
• Strong work ethic
• A passion for managing a variety of projects and tasks throughout the day