The Independent Institute of Education is South Africa’s largest registered and accredited private provider of higher education. The IIE is also internationally recognised by the British Accreditation Council.
Varsity College, a brand of The IIE, leads in the provision of these exciting learning initiatives of The IIE. The IIE is registered with the Dep...
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Key Performance Areas
- Conducting of lectures, tutorials, workshops, and seminars.
- Providing study guidance, learning support, consultation and mentoring of students.
- Marking and grading of student assessments.
- A range of administrative functions connected to the discipline and modules being taught.
- Involvement within Teaching & Learning activities.
- Other duties commensurate to the position as required.
Competencies required:
- Demonstrated capability to lecture, conduct tutorials and seminars at tertiary level in an effective manner in the core courses stipulated at the highest academic level.
- Expertise in e-learning programs such as Blackboard and Moodle.
- Up-to-date knowledge of curriculum areas being taught at the highest academic level.
- High level of communication skills in verbal, written and electronic modes; and
- Proven high-level administrative abilities.
Minimum Qualification Requirements:
- Honours degree in Accounting; Honours degree in one of the business-related fields with Accounting; or
- Financial Management with Accounting or Financial Management to third year level. A bachelor's degree with Accounting or Financial Management to the third-year level PLUS either an MBA or postgraduate diploma in business or education
Work Experience Requirements:
- At least 3 - 5 years’ lecturing experience in a similar higher education role at a tertiary institution.
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Duties and Responsibilities:
Academic Leadership, Management & Campus Support
- Overall leadership and management of the School on campus.
- Manage the interface with the Head of School.
- Plan resource allocation for the academic operations of all programmes within the School on campus.
- Review academic results of all students within the School on campus and implement an appropriate teaching and learning strategy for "At risk" students and "At risk" modules.
- Manage academic counselling and support to students within the school on campus.
- Report on the academic performance of the School on the campus to Head: Academic, Campus Head and Head of School, and any other relevant national staff member.
- Drive the implementation of relevant teaching and learning initiatives within the School on campus.
- Support the development of new programmes for accreditation.
- Support development of academic material and assessments on programmes within the School by acting as developer, module leader, moderator or head of programme for the Central Academic Team (CAT).
- Performance management and development of permanent academic staff within the School on campus.
- Manage lecturer development in consultation with the Teaching and Learning specialist.
- Ensure representation of the school on the Programme Co-ordination Committee (PCC) calls.
- Discipline Module Support role.
- Support the Teaching & Learning Specialist in the management of the peer review process and the internal moderation model.
- Provide specialist support to the campus senior management team for all programmes within the School.
- Provide specialist support to the campus operations team responsible for the operation of all programmes within the School on campus.
- Lead the recruitment, selection, and appointment of the academic team of the School within the campus.
- Provide support to the campus marketing team with specialised knowledge of the programmes with the School.
- Manage the Development Task.
- Manage plagiarism offences and disciplinary procedures.
- Manage and oversee the school's role in National/campus initiatives, such as Summer School, Saturday School, Speed Week, RESTART, 6 Week Student Engagement Programme, Numeracy Tutorial Sessions, Elevate.
- Involvement in, and management of, academic support and administrative duties during the campus registration period.
- Supervision of students on Honours programmes (where applicable).
- Manage the student tracking process.
- Conduct Student consultations.
Industry, Professional Management & Building Partnerships
- Develop and maintain relationships with professional industry to support placement of students, bursaries and sponsorships and access to professional expertise.
- Facilitation of and involvement in professional and scholarly activities e.g. Conference Papers and Higher Degree Studies.
- Organise campus events for the School to promote professional industry relationships.
- Represent The Independent Institute of Education (The IIE) and The IIE's MSA at professional institutions, on external partner faculty boards and other relevant committees.
Lecturing
- Lecture up to 100 hours OR 2 modules per semester (including supervision). If engaged in approved formal research activity then you will be required to lecture 1 module per semester.
Research & Scholarship
- The incumbent is required to promote a culture of scholarship within their practice, discipline and campus/team and is also required to contribute towards The IIE’s MSA achieving its annual research output targets.
Competencies Required:
- Leadership and management skills
- Professional/advanced communication skills
- Organisational and planning skills
- Proven computer literacy competence
- Tolerance for operating in a pressurised environment and industry
- Tangible evidence of participation in the planning and/or implementation of change management interventions
- Ability to analyse and interpret data
- Attention to detail and focus on quality
- Advanced teaching and learning expertise evidenced by a Teaching Portfolio
Minimum Qualification Requirements:
- Masters or equivalent in relevant School (NQF Level 9) in Information Technology or Computer Science.
Minimum Experience Requirements:
- Minimum of 3-5 years Teaching and Learning experience (preferably in teaching environment).
- Must have an understanding of the current regulatory framework and its impact on higher education and private colleges.
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Duties and Responsibilities:
Infrastructure Support
- Conducts daily checks on the IT infrastructure (LAN, WLAN, WAN, etc.) to monitor up time requirements and ensure that systems are running optimally.
- Installs new servers when required.
- Co-ordinates the deployment of hardware, systems and infrastructure within the campus.
- Ensures that the necessary security protocols and maintenance procedures for the campus are followed and executed timeously which includes, but is not limited to software patching/updates, BitLocker compliance, Antimalware compliance, SCOM alerts, device imagine, and SCCM compliance.
- Interacts and liaises with vendors or service providers for support and troubleshooting, where necessary.
- Monitors ICT security systems and does periodic tests and checks to ensure that everything is in order
Service Delivery Escalations
- Diagnoses and troubleshoots hardware and software issues that are escalated from ICT Supports and compiles and uploads KB articles for future reference.
- Attends to, defines, documents, and hands back to the ICT Supports any escalated ICT Support request that is not on the Catalogue of Services.
- Administers and maintains software, as per the agreed software list.
- Oversees the campus' ICT Service Desk to ensure calls are correctly allocated and timeously addressed.
Staff Supervision
- Ensures that the campus has the necessary ICT support during operational hours.
- Co-ordinates and oversees campus ICT Support staff activities and engages in short to medium term tactical planning.
- Provides input into the ICT Supports' interview and hiring process, leave requests, appraisals and KPA setting.
- Provides mentorship to ICT Supports.
- Develops succession plan for ICT Supports.
Competencies Required:
- Good interpersonal skills
- Computer literacy and systems administration
- Time management and organisational skills
- Initiative and problem solving prowess
- Strong communication skills
- Ability to cope in a pressured environment
Minimum Qualification Requirements:
- Minimum of a Higher Certificate / Occupational Certificate Level 5 (NQF Level 5) in A+/N+ /MCSE / MCTIP.
- Advanced Certificate / Diploma / Occupational Certificate Level 6 (NQF Level 6) in A+/N+ /MCSE / MCTIP, advantageous.
- ITIL Foundation Certified, advantageous.
Minimum Work Experience Requirements:
- Minimum of 3 years ICT Support/Service Desk agent
Special Requirement:
- Valid SA Drivers license
- Must be willing and able to work the required ICT shift structure working hours.
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Duties and Responsibilities:
Student Registration and Academic Progression Counselling
- Facilitates consultations with students in cases where a change is required to their current registration contract, e.g. this could be for students who wish to change within a semester, between semesters or between years of study.
- Works with the Admission Centre to understand different curriculum scenarios (e.g. phase-in and phase-out etc.) to ensure that the student is advised correctly.
- Supports the Senior Student Relations Specialist, Campus Deputy Head and/or Head: Academic Operations and/or Deputy Head: Academic Operations in co-ordinating the Retention Project on campus
Active Student Engagement and Support
- Delivers the academic orientation programme for new and returning students by means of programme information presentations, an overview of pertinent academic policies and an outline of the academic year etc.
- Manages the dissemination of student related policies (new and updates).
- Attends informal meet-and-greet sessions with students.
- Facilitates Programme Information Sessions by addressing students in class with a view to explain and induct the students on the relevant policies and procedures that govern student life on campus.
- Facilitates follow-up Programme Information Sessions by way of email broadcasts that occur throughout the year and that drip feed policy and procedure related information to the students as is deemed necessary by the Academic Operations department.
- Conducts periodical class visits to canvas student concerns and share relevant information.
- Provides assignment submission support with regards to the correct anti-plagiarism tool applicable to the respective programme.
Student Query Resolution
- Resolves student queries via the appropriate channel/s within a committed time frame in line with the agreed Service Level Agreement for the Student Relations Centre and escalates queries to the Senior Student Relations Specialist where appropriate.
- Captures details of all student contact made by the Student Relations Centre on the academic system.
- Provides various letters/documents that are generated from the academic system on request by students.
- Assists with unresolved queries from The Student HUB and escalates queries to the Senior Student Relations Specialist where quires require further attention.
- Assists with the roll out of all relevant customer related surveys.
Cross Departmental Query Resolution
- Liaises with various departments on campus to stay up-to-date with any relevant changes or developments in those departments in order to enable the smooth processing of student queries.
Team Support, General & System Administration
- Responsible for ensuring all student notes are captured in the academic system.
- Maintains a good knowledge of products and policies in order to ensure that students are advised correctly.
- Identifies and flags student query trends and escalates these identified trends to the Senior Student Relations Specialist where required.
- Supports other members of the Student Relations Centre team to ensure and drive the efficient resolution of student queries.
- Complies with The Protection of the Personal Information Act (POPIA) legislation relevant to the Student Relations Centre.
- Supports and collaborates with other members of the Academic Operations team to ensure the efficient running of the Academic Operations department as a whole.
Competencies Required:
- Advanced Interpersonal and communication skills
- Computer proficiency
- Planning & time management skills
- Results driven and able to handle pressure
- Professionalism
- Empathy
- Customer service driven/focused
- Advanced administrative and organisational skills
Minimum Education Requirements:
- Minimum of a National Diploma/Advanced Certificate (NQF Level 6)
- Advanced Diploma or Degree (NQF Level 7) is advantageous.
Minimum Work Experience Requirements:
- Minimum of 2 years administrative and customer service experience.
- 1 year of operational management/ project management experience.
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JOB PURPOSE
- The primary purpose of this position is the delivery of effective facilitation/lecturing on qualifications and all associated academic activities such as student engagement and support that will promote student success and learning.
Key Performance Areas:
- Lecturing/Facilitation
- Marking
- Student support
- Research Supervision
Competencies Required:
- Communications skills
- Organisational skills
- Time management
Minimum Qualification :
- The minimum requirement for an academic who would lecture specialised sport coaching, sport science, sport management, sport psychology and/or sport sociology modules on the Bachelor of Sport Coaching is:
- A Sport Management-based Bachelor of Honours degree with a focus on sport coaching, sport science, sport management, sport psychology and/or sport sociology, or a Bachelor of Human Movement Science Honours in Coaching Science, or a Bachelor of Science Honours in Sport Science.
Work Experience:
- A minimum of two-year lecturing experience sport science, sport management, sport psychology, sport sociology, ethical and legal aspects and/or interpersonal communication would be advantageous.
- Work experience in sport management; development of athletes; sports coaching; work within sports academies; and/or school sport.
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Duties and Responsibilities:
Student Application & Admission Administration
- Collaborates with the campus student retention team to generate student admissions related queries.
- Follows up with the campus retention team for missing student information in order to finalise all student admissions related queries.
- Evaluates retention student admissions against the set admission criteria and communicates the appropriate outcomes.
- Liaises with the campus student retention team during the admission evaluation process and assessment.
- Escalates admission queries to the Senior Admission Officer and Office of the Registrar.
- Liaises with the campus Head Academic Operations on the management of declined admissions and expired offers
- Documents management and issuance of appropriate admission letters.
- Checks the accuracy of student registration information on an ongoing basis.
- Determines conditions associated with student admission and follows up on them thereafter.
- Determines the eligibility of the admittees onto academic programmes.
- Tracks student admissions through to registration.
- Reports on admission progress to the Senior Admission Officer and Head: Academic Operations
- Adheres to established service level agreements of the admissions process set by the organisation.
- Works with the Finance department on finance related issues of admission.
- Works with the Senior Admission Officer to ensure admission compliance for the campus.
- Works with the Academic Operations Manager on national admission projects.
Student Registration Administration
- Checks pre-requisites for 1st to 2nd semester
- Verifies registrations against the admission criteria
- Checks the accuracy of student registration information on an ongoing basis
- Manages the de-registration and transfer process, and thereafter sends to the Finance department for processing.
- Follows up on all outstanding documentation and uploads once received.
- Determines eligibility and captures academic credits.
- Determines maximum completion time and credit load of such registrations.
- Maintains student records for a period of two years before archiving the files in line with the data retention regulations of the Protection of Personal Information Act (PoPIA).
- Ensures compliance of international students from a document perspective.
- Adheres to the International Student Policy/Procedure and updates reports regularly.
- Re-audits all registration files in line with the stipulated deadline for the Data Verification Report.
- Re-audits all registration files by the audit date stipulated by the Registrar, this would include the following; the South African Qualifications Authority SAQA / Universities South Africa (USAF)
- Tracks and monitors conditional admissions throughout the year such as one module outstanding / Universities South Africa (USAF) / South African Qualifications Authority (SAQA) / combined.
- Adheres to the established service level agreements of the registration process set by the organisation.
- Drafts letters for current students such as; Proof of Registration letters, Travel letters, Medical Aid letters, Universities South Africa (USAF) letters, SAQA letters and Study Permit letters.
Graduation
- Determines eligibility of the graduation cohort including late graduation.
- Identifies and advises of any students who are graduating outside of their graduation year (exception graduates).
- Verifies student information for prospective graduates.
- Prepares Short Learning Programme (SLP) and Corporate offer certificates.
- Checks the graduation programme for sign off.
- Ensures that graduation timelines are met.
- Facilitates qualification certificate re-prints.
Ticket Management
- Processes assigned admission, graduation & registration tickets received face-to-face or via Assist
Reports & Other
- Facilitates continuous communication with the Assistant Registrar in relation to resolving the Registrar related queries
- Complies with The Protection of Personal Information Act (POPIA) legislation relevant to the Admission Centre
- Performs other ad hoc administrative and/or reporting duties as and when required
Competencies required:
- Superior interpersonal and communications skills
- Computer proficiency
- Planning skills
- Time management skills
- Deadline and results driven
- Best suited to a friendly, organised and systematic person who has an eye for detail and who works accurately and is able to handle pressure
Minimum Qualification Requirements:
- Minimum of a National Diploma/Advanced Certificate (NQF Level 6). Advanced Diploma or Degree (NQF Level 7) advantageous
Minimum Work Experience Requirements:
- Minimum of 2 years administrative experience (ideally with admissions experience).
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Duties and Responsibilities:
Lecturing
- Lecture on programmes (must lecture on an IIE qualification) across various modes of delivery where relevant
- Marking of assessments and feedback to students in subjects lectured. May be required to internally moderate assessments scripts that fall within their subject fields, where necessary across IIE sites of delivery
Lecturer Development and Support
- Assist in lecturer development and support processes and procedures. This may include conducting peer reviews, facilitating workshops and one-on-one consultations
Lecturer and Material Development and Support
- Assist in lecturer development and support processes and procedures. This may include conducting peer reviews, facilitating workshops and one-on-one consultations
- Assist with the development of assessments and other learning material as required
Student Development & Support
- Championing/leading and managing academic development and support for a specific programme and its students
- Tracking student success and implementing support interventions where required
Research & Scholarship
- The incumbent is required to promote a culture of scholarship within their practice, discipline and campus/team and is also required to contribute towards IIE Varsity College achieving its annual research output targets
Competencies required:
- Superior communication (written and verbal) and organisational skills
- Demonstrated ability to manage work and self proactively
- Able to demonstrate a proven track record of effective teaching in subject area based on a reflective practice
- Able to demonstrate the ability to manage relationships with managers and staff effectively in terms of motivation, quality and performance
- Passion for Customer Service
- Experience in the use of technology to enhance learning is an added advantage
Minimum Education Requirements:
- Masters Degree in Commerce
- PhD is preferable
Minimum Work Experience Requirements:
- Minimum of 5 years Teaching and Learning experience (preferably in teaching environment)
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Duties and Responsibilities:
Presentation Target
- Deliver engaging presentations at targeted schools, showcasing the benefits of our institution.
- The ability to deliver a great presentation to potential students is crucial.
- Distribute marketing materials and interact with students to generate interest and enquiries.
- Represent our brand at career expos and other stakeholder events.
- Achieve monthly presentation targets as per school priorities.
Database Collection
- Meet monthly targets for collecting school databases to expand our reach.
Interview Target
- Make proactive calls to prospective students, scheduling interviews to meet daily and weekly targets.
- Follow up on online applications, ensuring proof of payments and scheduling appointments.
- Provide prompt responses to online and telephonic enquiries.
- Conduct interviews following an established script, building rapport with students and parents.
- Achieve individual targets for weekly, monthly and annual interviews.
Application Target
- Assist students with the online application process during interviews, securing applications on the spot.
- Follow up with unpaid online applications and ensuring payment is completed.
- Conduct regular calling campaigns to convert interviews into applications.
- Drive application acceptance and pre-registration fee payment.
- Achieve individual targets for weekly, monthly and annual applications.
Registration Target
- Support the campus by converting applications to registrations to achieve the annual campus registration target.
Administration and Reporting
- Maintain accurate daily reports, including call reports and interview booking trackers and the CRM system.
- Ensure interview forms are completed correctly and applications have valid supporting documentation.
- Update relevant systems and reports as required by the Head: Student Recruitment.
Competencies Required:
- Strong interpersonal and communication skills to effectively engage with students, parents and stakeholders.
- The ability to deliver a compelling presentation at schools is crucial.
- Friendly, tenacious, and target-driven mindset with exceptional organisational abilities.
- Excellent time management skills to handle multiple tasks and work under pressure.
Minimum Requirements:
- National Diploma (NQF6) with 3 years sales experience (preferred) OR,
- Alternatively, minimum of National Senior Certificate (or equivalent) with 5 years sales experience.
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Duties and Responsibilities:
Credit Accumulation
- Assists with the capturing of students automatic credits on the academic system.
- Ensures that all data entries for the summative assessment calculation have been complied with.
- Ensures that the summative assessment outcome is correct and thereafter is responsible for the release of these results on the student portal.
Pre-assessment Process
- Maps students and lecturers to their appropriate class groups post registration.
- Maps students to the assessment events, opens assessments for mark entry and also sets the assessment events to pending to ensure the smooth running of the detainment job in line with CASS release.
Formative and Summative Assessment Mark Release
- Downloads gradebooks from VegaLearn (or Learning Management System) and cross-checks the accuracy of marks captured by the lecturer in the gradebook and rubric for both online submissions and on-campus submissions and assessments as per the IIE009 Assessment Strategy and Policy.
- Captures assessment results on behalf of the lecturer where required.
- Captures all exception results for formative and summative assessments in line with the IIE009 Assessment Strategy and Policy.
- Integrated Curriculum Engagement (ICE) results are accurately captured by the lecturer in the SIS.
- Verifies that all Integrated Curriculum Engagement (ICE) results are accurately captured by the lecturer in the SIS.
- Proactively applies early detection mechanisms to ensure that student queries relating to results discrepancies are minimal during peak assessment time.
- Tracks students who have achieved less than 50% and update on the relevant tracking document (student tracker) within the agreed upon timelines. Flag modules with high numbers of students scoring less than 50% relative to the class size.
- Escalate modules with a high percentage of marks below 50% and non-submissions to the Operations Co-Navigator and Academic Co-Navigator
- Support the assessment process and the Assessment Navigator by requesting Assessment Feedback Forms from the Academic Navigators and saving these in the designated space.
- Ensures that all results entries (formative and ICE) captured for the Cumulative Assessment (CASS) calculation have been complied with.
- Ensures that the cumulative assessment determination results also includes ICE (Integrated Curriculum Engagement) assessment results.
- Updates the marks release tracking grid accurately and timeously.
Post Assessment Mark Release
- Ensures that results are captured accurately against the script and that results are released timeously as per the assessment schedule.
- Ensures that results capturing is up-to-date and released timeously on the system for students to view their results.
Internal and External Moderation
- Assists in the Internal and External Moderation process by selecting samples and scanning these sharing these accurately and timeously in line with the IIE009 Assessment Strategy and Policy.
- Updates and fills out the internal and external moderation grids accurately and timeously.
- Ensures that moderation tracking sheets are filled out accurately timeously.
- Ensure that all student files and records are up to date on the Student Information System and maintain these as per the policy stipulations
Student File Administration
- Ensuring that all relevant admission documentation is received and filed timeously and captured accurately, maintaining and updating these records in the Student information System as needed.
- Regularly track outstanding admission documentation for all registered students and provides feedback to the Student Records Coordinator regarding students with conditions post-registration (e.g. outstanding modules, outstanding documentation, VISAs etc.)
- Archive student files two years post student graduation.
- Maintain file security and keep an accurate register of file usage.
General Administration
- Ensure that notice boards are kept tidy and up to date
- Printing of Semester 1 and Semester 2 Timetables and place these outside each venue.
- Setting up of venues during assessments under test/exam conditions in line with the IIE009 Assessment Strategy and Policy procedures.
- Printing of seating plan registers that are to be placed outside venue during test/exams cycles.
- Printing Assessment log sheets required for test/exams sessions that are to be included with invigilator pack.
- Photocopy replacement/supplementary & practical assessments in line with assessment policy & procedure (includes printing of seating plan registers, Assessment log sheets/Invigilator reports) this is inclusive of all supplementary, discontinuation and special examinations and assessments.
- Invigilate Test and Exams
- Minute campus meetings as required
- Assist Academic Operations Navigator with general admin during peak periods (prepare for Open Days' Campus functions: Registration/Parents Evenings/Portfolio Night and Graduation.
- Graduation Cycle - Follow up and track outstanding documents/ uploading of relevant documents on SIS
- Assisting with Graduation Prep (GR008 to be used at Graduation day & assisting on graduation day)
- Gather information for reports on request From the National Office
- Manage of Metrofile and storage of files to be archived off site.
- Relieve Information Specialist and/or Receptionist during lunch breaks or when needed
Team Support & General
- Collaborates with all departments on campus to facilitate optimal performance within the to ensure a high quality student experience.
- Complies with The Protection of Personal Information Act (POPIA) legislation relevant to the release of student results.
Competencies Required:
- Advanced Interpersonal and Communications skills
- Computer and System Proficiency
- Planning & Time Management Skills
- Results Driven and able to handle pressure
- Highly Ethical
- Systematic with an Eye for Detail
- Advanced Administrative and Organisational skills
Minimum Education Requirements:
- Minimum of a National Diploma/Advanced Certificate (NQF Level 6).
- Advanced Diploma or Degree (NQF Level 7) advantageous.
Minimum Work Experience Requirements:
- Minimum of 2 years administrative experience.
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Duties and Responsibilities:
Collections/Handover
- Collections on outstanding accounts as per assigned aging.
- Following protocol in line with Standard Operating Procedures when dealing with different aging buckets.
- Receiving inbound calls/ ensuring outbound quality call quota is reached daily/weekly/monthly.
- Meeting monthly collection targets and reducing portfolio risk.
- Ensure that all payment plans are adhered to.
- Escalation and assistance of account related queries (Billing/statements/Payments).
- Ensure all debit order returns are dealt with immediately and account payers are contacted to settle arrears and informed of rejection fee. First priority is to re-activate rejected debit order.
- Ensure follow-ups are done on PTP's (Promise to pay) made on specific dates.
- Manage holds on all accounts (current to be removed/arrears to be added).
- Ensure suspensions/Handover list are sent to CSCC/NSCC first to be checked before sign-off. Prepare handover pack in accordance with check-list and send to CSCC/NSCC for approval and upload.
- E-mails/Letters on overdue accounts must be sent at the appropriate time and in accordance with aging bucket.
- Detailed notes to be inserted on Excalibur for each account monthly as per assigned Age. Relevant contact information and debit order details if applicable must be confirmed and updated
Administrations/Customer Service
- Prepare documents for adjustments/refunds/transfers/Bursaries/ payment plan changes for approval by Campus Senior Credit Controller/Natinal Senior Credit Controller and action once approved.
- Accurate processing of unallocated payments.
- Work closely with the admissions team by preparing pro rata calculations on cancellations.
- Credit balance investigations and updating status/notes on portal.
- Assisting with administration functions as and when required.
- Handle account payer/student queries or compliants and provide appropriate solutions and alternatives.
- Assisting and dealing with queries via FreshDesk (VC Assist) and walk-ins.
- Build sustainable relationships with internal and external stakeholders through open and interactive communication in-order to resolve outstanding account queries.
- Handle account payer/student queries or compliants and provide appropriate solutions and alternatives.
Quality Management & Reporting
- This will include the evaluation of all other KPA (Key Performance Area).
- Items such as quality of work, deadlines met, and query handling will be checked.
- Quality of e-mails, calls and letters sent will also be evaluated.
- Quality of notes and information saved in Excalibur.
- Reports and documents prepared and sent to CSCC/NSCC.
Competencies required:
- Knowledge of Full Function Credit Control.
- Knowledge of Accounts Receivables/Debit Orders /Bank Statements.
- Excellent verbal and written communication skills, including ability to effectively communicate with internal and external departments.
- Good Interpersonal skills/Customer Service driven.
- Analytical and Problem solving skills.
- Sound numerical skills.
- Best suited to a friendly, organised person who works accurately and is able to handle pressure.
- Honest, trustworthy and ethical.
- Time management skills.
- Ability to produce basic reports using Microsoft Office.
Minimum Qualification Requirements:
- Minimum of Matric, Credit Management / Bookkeeping /Financial qualification advantageous.
Minimum Work Experience Requirements:
- Minimum of 2 years credit control experience.
Method of Application
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