Vacant Jobs at Stellenbosch University

Duties/Pligte        

• Technical Support: Delivering comprehensive desktop support, providing real-time technical assistance during lectures and e-assessments, troubleshooting LMS and  assessment-related software issues, and resolving network and AV equipment problems while maintaining solution documentation.
• Systems Administration: Managing server environments and virtualisation platforms, overseeing backup and disaster recovery processes, performing domain administration across all systems, and maintaining software licensing for enterprise applications.
• Security and Compliance: Conducting regular security audits to identify vulnerabilities, implementing strict access controls for assessment environments, managing device lockdown and post-assessment sanitisation, and ensuring that all systems meet security policies and licensing requirements.
• Training and Documentation: Developing comprehensive user guides and training materials, assisting with staff training on assessment software and AV technologies, and providing video conferencing integration support.
• Project Management: Assessing and recommending technical AV hardware solutions, designing system layouts for specific requirements, coordinating with vendors for procurement and installation, and overseeing equipment setup to meet operational standards while managing ongoing maintenance and upgrades.

Job Requirements/Pos Vereistes        

• National Diploma in IT/Computer Science OR CompTIA A+/N+ with relevant server certifications (Windows/Linux).
• At least two years' experience in technical support and IT infrastructure.
• Strong technical knowledge, customer service focus, team collaboration, and continuous improvement mindset.
• Team Collaboration - The ability to work effectively with colleagues during technical implementations and assessment periods while contributing to collaborative problem-solving.
• Technical Expertise - The ability to maintain strong IT infrastructure knowledge and continuously develop skills to stay current with educational technology trends.
• Process Innovation - The ability to identify workflow improvements, resolve system inefficiencies, and develop creative solutions for technical challenges.
• Customer Focus - The ability to build positive relationships with users while delivering reliable technical support that meets their needs.
• Professional Development - The ability to embrace challenging projects and to actively seek opportunities to expand technical skills and responsibilities.

Closing Date 18-Aug-2025

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Duties/Pligte        

• Providing information services and research support, specialising in Law and Tax at the School of Accountancy.
• Digital and information literacy skills training, generic client training and the creation of e-learning programmes.
• Involved in collection development.
• Liaising, building relationships, communicating and marketing.
• Project management and participating in project teams.
• Professional and personal development.

Job Requirements/Pos Vereistes        

• Bachelor's degree in library and information science (LIS), or a bachelor's degree with a postgraduate diploma in LIS or equivalent qualification.
• At least five years' experience in providing information services and research support in an academic environment.
• Knowledge of the needs of the academic community regarding information services, research support and other client services.
• Sound knowledge of information literacy development and e-learning in the academic sector.
• Good teaching, presenting and facilitating skills.
• The ability to be innovative and dynamic in information provision and research support.
• Knowledge of collection development.
• Strong computer proficiency, including sound knowledge of the Windows environment.
• Excellent interpersonal, liaising and marketing skills.
• Excellent written and verbal communication skills.
• The ability to work effectively within a team as well as independently without supervision.

Recommendation/Aanbeveling        

• A postgraduate qualification is strongly recommended.
• A law qualification, e.g. a degree or diploma is strongly recommended.
• Exposure to and knowledge of changing trends and benchmarks in subject-specific research support in academic libraries.
• Knowledge of electronic sources of law information, databases and search engines and the use thereof.

Closing Date 27-Aug-2025