Fresh Job Vacancies at Volvo Group

Job description

The main purpose of the job is to produce the required labor hours through maintenance and repair work, in accordance with the Company quality and efficiency standards.

Reporting: This position reports to the Team Leader

Job Objectives

• Fault-finding and diagnosis on Volvo Products by interpreting product “under performance” and/or failure.
• Interpret and implement information in Volvo Manual and Service Literature.
• By following directives provided in Workshop Manuals, produce work of Volvo acceptable standards.
• Follow repair, maintenance instructions and specifications as per the manual.
• Ensure excellence in customer service delivery through meticulously following procedures/processes.
• Provide comprehensive and accurate reports on diagnosis, assessment of component/part, failures, observations, actions and recommendations.
• Follow procedures for breakdown work:
• Liaise with driver before responding to customer breakdowns;
• Ensure the correct documentation is in place and accurately completed before submission.
• Compliance to ISO 9001 and other Safety standards.

Education

• Matric/N3.
• Qualified Diesel Mechanic.

Job Experience

• 3 years in maintenance and repairs of commercial vehicles.

Key Competencies

• Ability to read all relevant measuring equipment.
• Knowledge/skills to effect correct repair work.
• Ability to interpret technical manuals and specifications and put into practice.
• Must be able to speak, read and write English.
• Computer literate.

Volvo Group Southern Africa (Pty) Ltd is an affirmative action, equal employment opportunity employer.

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Job description

The main purpose of the job is: To provide effective strategic leadership in all areas of the Branch including parts, service, admin and sales ensuring effective performance of the business.

Reporting: This position will report to the Truck Centre Director.

Job Objectives

• Provide leadership and guidance for operational planning for parts sales, admin and service in line with strategic objectives.
• Effectively implement systems and processes.
• Provide management support to deal with misconduct and discipline.
• Review KPIs and monitor performance of staff.
• Determine and implement initiatives to build good work relationships.
• Ensure effective customer service and CSI levels are achieved through customer visits, addressing customer queries.
• Close monitoring and control business performance.
• Interrogate performance figures and determine immediate solutions/recommendations for improvement in the case of areas of poor performance.
• Effective control of Selling and Admin expenses.
• Ability to draft and present business reports.
• Ensure ISO 9001 and Safety compliance.

Job Experience 

• Minimum 3 years’ experience as a Branch Manager or equivalent.
• Proven technical knowledge and experience within the Commercial Vehicle Industry.
• Grade 12/Matric or the equivalent.
• Relevant post matric qualification.

Volvo Group Southern Africa is an affirmative action, equal employment opportunity employer.