With 90 years of international experience, and nearly 50 years of local expertise in the South African market, Rentokil Initial provides services that protect people and enhance lives.
We protect people from the dangers of pest-borne disease and the risk of illness from cross contamination caused by poor hygiene. We enhance lives with services that protect ...
Read more about this company
1 x Customer Relations Consultant: Lesotho Citizens only
Achievement or improvement of retention budgets & growth rate
Maintain complete records of all activities regarding customer, creating a relevant and historic database
Make every effort to encourage our existing client base to retain our services by building and maintaining professional client relationships
Adherence to Company and Divisional standard in terms of hours of work, minimum performance standards, reporting, completion of relevant documentation, use of company assets and policies
Flag losses/reductions received
Notify Service Planners and Regional Admin Manager of all handovers, liquidations and closures immediately
Weekly reporting of terminations to Branch Manager / Regional Admin Manager
Must be customer focused / orientated – both external and internal customers Proactively address customer needs and complaints Have integrity / be reliable
Self confident / assertive
Communicates well across all levels (both written and verbal)
Be able to plan and prioritise own work skills
Problem solving / solution driven
Deadline driven and ability to work towards targets/KPIs
Numeric acumen
Selling/Negotiation skills
Matric certificate or equivalent
Unendorsed valid Code B driver’s license
Excellent Computer literacy skills – MS Office (Word/Excel and Gmail)
Min 3 year proven work experience in a similar role
20 Initiatives to Boost Employee EngagementAre you struggling with improving employee engagement at work? This article covers everything from better communication to building a strong workplace culture.
30 Common Interview Mistakes to AvoidThis piece examines 30 of the most common mistakes applicants make at interviews, so you know how to better avoid them.
Gmail
Yahoomail