Employee Benefits and Wellness Manager at MultiChoice

Job description

The Video Entertainment segment of Naspers is a broad-based multinational media group headquartered in South Africa and Dubai with principal operations in pay television and video entertainment. The group operates in almost 50 countries in Africa. Its holding company, Naspers, is listed on the Johannesburg Stock Exchange (JSE) and has an ADR listing on the London Stock Exchange (LSE). International investors account for around 50% of its shareholder base.
An African platform operator, Video Entertainment’s expertise lies distributing media products, creating media content and selling advertising. Its key areas of operations are:

• Pay Television: direct-to-home satellite and digital terrestrial television services; and
• SVOD: subscription video on demand services across multiple online platforms with a focus on library and local content in developing markets

Operating in the majority of African countries, Video Entertainment is the leading Pay TV provider in most of the key African markets. Its strategy is to offer the best local and international content across multiple platforms to customers wherever they are.
The group’s strength lies in its focus on local language and culture, its entrepreneurial spirit and the quality of its workforce. Over the years Video Entertainment has built a successful track record of identifying trends early, adapting them for the markets in which it operates and leveraging them to maximum advantage. The group generates revenues mainly by collecting subscription fees, with a moderate contribution from advertising revenue. Its key objectives are to:

• Build its Pay TV and SVOD subscriber base
• Focus on investment and technology
• Maintain a local approach
• Provide quality service
• Attract innovative and motivated employees

Purpose of the Position:
Plans, develops, and improves employee benefit programs to support and align with the business strategy and objectives. Ensures compliance with all legal and reporting requirements. Serves as an expert resource for human resources and management on assigned benefit programs.

Key Performance Objectives

Tasks

• Provides advice and guidance on benefits strategy to business leaders and human resources generalists.
• Partners with human resources leadership in the development of benefits strategy and design.
• Monitors benefit program administration, and advises on methods of improvement.
• Maintains departmental budgets.
• Manages the performance of internal and external vendors, including contract management, analysis of performance metrics, resolution of service issues and effectiveness of program operation.
• Monitors emerging market trends and changes in the regulatory environment, and evaluates business needs of assigned programs.
• Ensures benefits plans are compliant with governmental guidelines, applicable laws and regulations.

• Partners in the development of communication materials for benefit changes, annual open enrollment and on-line intranet web site.
• Coaches and mentors benefits team members; assigns work according to availability, skills, and developmental needs; assesses performance and provides feedback to direct reports.

Qualifications

• Relevant degree in Human Resources or related business field required.
  

Experience / Skills

• 5 years minimum in similar role
• 3 years’ people management experience
• Benefits Design Strategy and Administration experience
• Extensive Project management experience
• Budget management experience dealing with big budgets
• Business Acumen
• Knowledge and experience of the Expatriate Benefits
• HR Information Management & Analytics skills and experience will be an advantage

Skills and Competencies

• Flexibility
• Perseverance
• Resilience
• Persuasion and Influence
• Relationship Building
• Customer Focused
• Accountability
• Facilitation skills
• Presentation skills
• Communication (Written and Verbal)
• Research skills