Receptionist (CPT) at Allan Gray Proprietary Limited

Job description

Description

To receive and coordinate client and vendor visits to our office to enhance the overall experience of the Allan Gray brand and operations.

Main Responsibilities

• To create an experience of ease and personal focus for clients visiting our office through a customised and dedicated service.
• To enable a seamless operation between business and clients/visitors through cohesive teamwork supporting the end-to-end coordination of meetings and functions.
• To align Reception to the business service strategy through instilling trust, confidence and satisfaction with clients.
• To facilitate internal clients in achieving their service objectives through flexible and supportive service delivery.
• To continuously improve/advance our clients' experience through keeping abreast of best practices and proactively adapting in working styles and methods.

Qualifications

• Matric/Grade 12 – Essential
• Previous client facing experience within the hospitality industry – Highly advantageous
• Experience within the financial services industry – Advantageous
• Proficient in English – Essential
• Proficient in Afrikaans – Advantageous
• Computer literacy and aptitude for technology

Skills/Competencies and experience

• Strong Client focus
• High energy levels and dynamism
• Adaptability
• Professional, diplomatic and tactful
• Exceptional interpersonal skills
• Excellent verbal and written communication skills
• Excellent organisational skills
• Excellent time management skills; ability to manage a heavy workload and multiple tasks
• Accept accountability and take responsibility for tasks
• Initiative and able to innovate; solution orientated
• Ability to handle pressure
• Ability to function as part of a team