Business Analyst at Sanlam Group

Job description

Key Responsibilities

• Business and process analysis as well as impact assessment
• Supporting the business with regards to business and process improvement
• Delivering quality, integrated, comprehensive and detailed Business Requirement Specification documents
• Dealing with vendors and developers in delivering and supporting the solutions
• A link between business owners, product managers, IT, Training and users
• Transfer of knowledge to users, trainers and peers
• Post implementation support to business
• Assist in the continuous development and improvement of the business analysis framework (effective process and standards)
• Assisting with SDLC processes, standards and improvements thereof.
• Analyse business or systems problems and facilitate solution exploration (problem analysis)
• Specification/ obtain consensus on scope where requirements are extracted from multiple departments/divisions (Facilitate JAD sessions)
• Identify and communicate impacts, risks and issues timeously
• Ensure the integrity of the solution in accordance with the business requirements
• Participate in testing
• Guide the preparation of or prepare software manuals and guides with the change manager
• Create training material
• Responsible for test scripts, business scenarios and testing

Minimum Requirements

• Grade 12
• Relevant tertiary qualification
• A minimum of 4 years’ experience in Employee Benefits

Competencies

Technical Competencies

• Previous experience in the Employee Benefits industry is required.
• Knowledge of business analysis and UAT test methodologies advantageous
• Understanding of IT environment and System Development Life Cycle (SDLC) advantageous

Behavioural Competencies

• Analytical and a strong ability to organise and prioritise
• Takes responsibility and is accountable for the work done.
• Excellent communication skills both written and verbal in English & Afrikaans
• Results focused and displays energy when performing tasks
• Solid project and time management skills
• Innovative and demonstrates initiative
• Ability to perform well under pressure
• Good interpersonal skills
• Ability to collaborate and pull information together
• Proactive and a team player
• Facilitation skills
• Client Service Orientation